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1
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*Reference: JHB005288-ABJ-1*
HR Administrator / Officer / Payroll
Based in City Deep
R13 500 - R20 000
**Minimum requirements:
**
* 3-5 Years of experience
* Payroll Exp
* HR generalist exp
* Quality experience is a plus
* Dante Personnel Johannesburg
Apply via our website (www.dantesa.co.za)(\https:/www.dantesa.co.za\)
If you do not hear from us within 5 days, please accept that your application was unsuccessful*
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243744&xid=1555_56123
2y
1
SavedSave
My client in the tech space is looking for your payroll expertise to back up the current Payroll Administrator who currently administers a payroll of 1100 individuals.
*Responsibilities:*
* Processing of payroll of 1100 employees
* Providing information and answering employee questions about payroll related matters.
* Preparing and issuing payslips
* Maintaining employee records.
* Coordinating with the HR department to ensure correct employee data.
* Data capturing
*Requirements:*
* 5 + Years experience in Payroll
* Sage VIP software advantageous
Please note if you have not heard from us in 2 weeks from application, please consider yourself unsuccessful - please do continue to follow us online and apply for suitable roles.
see Duties & Responsibilities
see Duties & Responsibilities
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243638&xid=1555_56147
2y
1
B Com Human Resource Management / Industrial RelationsMin 2 years HR experience within the Retail / FMCG sector Valid drivers licenseRecruitment and appointment of staff in line with branch staffing requirementsStaff compliance with the company conditions of employmentAll factors affecting payroll input and the timeous submission thereof to HO as well as the administration of payslipsAdministration and management of all staff benefitsStaff terminationsDealing with all employment related queriescapturing Human Resources related statistics for Head officeEnsuring that disciplinary hearings are effectively dealt withPreparing for and attending to CCMA mattersFacilitating Occupational Health and Safety in the branchArranging training in conjunction with the training managerAssisting / contributing at a management level to the achievement of performance targets for the branchSalary: Market related with Medical Aid, Provident fund, Incentive Bonus, Travel Allowance Please note: By applying for this position and providing Fokus Personnel with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of an employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without obtaining your prior consent.If your application is not successful, we retain your CV and other information provided for a period of 6 months after which it will be destroyed in a secure manner. If you object to your information being used in accordance with the aforementioned clauses, please indicate your objection and we will immediately destroy your personal information in a secure manner.If you are not contacted within 2 weeks of the closing date, please regard your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY1NDY4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243246&xid=1108_65468
2y
1
SavedSave
*Reference: DUR002357-SN-1*
Reporting to the HR Executive, provide support, service and leadership to the Manufacturing Business and HR department by implementing HR strategy and ensure alignment with the business strategy. Streamline the HR processes across the business and build integrated plan for HR operations to support business performance while building a culture of operational excellence.
*The Person:*
* Bachelors Degree plus 8 to 10 years general HR experience in a Manufacturing environment.
*The Job Focus:*
* Strategy implementation and compliance.
* HR operational excellence.
* Recruitment and selection.
* Employee relations.
* Engagement and on-boarding.
* Separation/exits.
* Performance management.
* Employment Equity.
* HR reporting.
* Records management
* Risk management.
* Deliver the HR strategy by partnering with the business.
* Drive HR best practice in line with current legislative requirements.
* Align business objectives with employees and management in various business units.
* Deliver value-added service to management and employees.
* Manage and resolve complex employee relations issues.
* Advise and support Managers on strategic issues..
* Be a proactive force behind workforce strategy.
* Plan, direct, supervise and co-ordinate work activities of the HR daily operations in consultation with the HR Executive.
* Implement the workforce plan and talent acquisition strategies
* Manage effective recruitment process to improve vacancy turnaround time and ensure successful appointment of critical positions.
* Implement performance development processes.
* Manage remuneration and benefits programs.
* Manage and ensure retention strategies are integrated with job evaluation processes.
* Manage the development of Employment Equity (EE) Plan and monitor the implementation of annual EE targets and Diversity Forums initiatives.
* Manage and ensure sound relations with staff and organised labour.
* Manage day to day operations of HR administration processes and systems.
* Lead the implementation of HR System projects to leverage the latest technology.
* Analyse and provide insight into monthly and quarterly HR reports, analyse key HR metrics.
* Manage and ensure compliance with applicable legislation, SAM policies, work standards and procedures, including risk mitigation control procedures.
* Manage and ensure that governance and risk management processes, procedure and controls are in place.
* Manage and ensure budget compliance within key departments.
R
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NzUxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190091&xid=1555_25751
2y
1
Business Consultant Support Services (JB1589) Fully Remote for applicants residing in South AfricaR20 000 R25 000 CTC per month (20 hours a week) Duration: PermanentOverviewWe are recruiting for a Business Consultant to join our business support services consultancy with clients typically based in the UK and Southern Africa. The role will be varied with exposure to multiple corporate functions, with a focus on finance. The company offers a wide range of support to businesses including accounting, corporate secretarial and administrative support of other functions including legal, investor relations and HR. Minimum Requirements: Qualified ACCA/ CA (SA) or CIMA5 or more years post qualification experienceKnowledge of POPI complianceKnowledge of UK Data Protection Act 2018 and GDPRKnowledge of the UK QCA Corporate Governance Code (Advantageous)Experience in accounting for equity transactions, including share-based payments, under IFRS (advantageous)Experience within a small accountancy practice (advantageous)Experienced in using Xero (advantageous)Knowledge of the mining industry (advantageous)Experience working with/within an exchange-listed company (preferred)Company Secretarial experience (preferred)Duties and Responsibilities: Accounting Bookkeeping using XeroSupport clients with cash flow management, budgeting & forecastingSupport clients with payments processingSupport clients with their internal financial and management accounting, and financial reporting (annual & interim)Support clients during their financial auditsLegal & Corporate Secretarial Manage internal registers (e.g., shares/options/warrants) and process transactionsProduce investor documentation and respond to queriesMaintain insider listsLiaise with client advisors (incl. legal, brokers and regulatory)Support clients administratively with legal mattersSupport clients to ensure that regulatory filings and obligations are up to date and filed on timeSupport clients with complianceAdministration Draft/Review legal agreements, news releases and other formal and informal corporate/IR communicationsGeneral and varied administrative assistance as required from time to time
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY5MTgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1174780&xid=1109_69180
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202427
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202428
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202431
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202429
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202426
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202425
2d
1
*Reference: req6303*
Linde is a leading global industrial gases and engineering company with 2021 sales of $31 billion (€26 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Lindes industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit (www.linde.com)(https://www.linde.com)
Afrox, a Linde company
*Shared Services Payroll Administrator*
Sandton, South Africa (req6303)
*What you will enjoy doing*
* First point of contact for HR out-of-scope services, to provide a professional administrative service for HR-related queries from employees, external parties, (Medical aid etc.), and government agencies i.e., Stats SA, DOL etc
* You will be identifying customer needs, seeking, and providing effective solutions to their queries and deliver excellent customer experience
* Have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure timely and professional delivery
* In addition you will provide direct support to employees, other HR groups and Management as part of a centralized function to handle a variety of HR-related transactions
* HtR - Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes and various ad-hoc requests
* Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested
*What makes you great*
* You have a relevant HR/Payroll degree or diploma with 3 to 5 years related experience
* Computer literate (MS Office application, in particular) is required for this role
* Good understanding of labour laws
* Further you must have Payroll experience
* SAP HCM Payroll system experience is required as well
*Why you will love working with us*
The HR Shared Services Administrator role will provide a comprehensive support service on behalf of HR to the Business, including but not limited to Third Party Providers. The incumbent is responsible for ensuring efficient and reliable administration support relating to Payroll, HR queries around Policies, Processes & Procedures.
Afrox, a member of Linde, acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, reg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NDU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243132&xid=1555_55454
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*Reference: req6303*
Linde is a leading global industrial gases and engineering company with 2021 sales of $31 billion (€26 billion). We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet. The company serves a variety of end markets including chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Lindes industrial gases are used in countless applications, from life-saving oxygen for hospitals to high-purity & specialty gases for electronics manufacturing, hydrogen for clean fuels and much more. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions. For more information about the company and its products and services, please visit (www.linde.com)(https://www.linde.com)
Afrox, a Linde company
*Shared Services Payroll Administrator*
Sandton, South Africa (req6303)
*What you will enjoy doing*
* First point of contact for HR out-of-scope services, to provide a professional administrative service for HR-related queries from employees, external parties, (Medical aid etc.), and government agencies i.e., Stats SA, DOL etc
* You will be identifying customer needs, seeking, and providing effective solutions to their queries and deliver excellent customer experience
* Have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure timely and professional delivery
* In addition you will provide direct support to employees, other HR groups and Management as part of a centralized function to handle a variety of HR-related transactions
* HtR - Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes and various ad-hoc requests
* Inputs employee personal data into human resources information/computer system (HRIS) database and/or documents activities as requested
*What makes you great*
* You have a relevant HR/Payroll degree or diploma with 3 to 5 years related experience
* Computer literate (MS Office application, in particular) is required for this role
* Good understanding of labour laws
* Further you must have Payroll experience
* SAP HCM Payroll system experience is required as well
*Why you will love working with us*
The HR Shared Services Administrator role will provide a comprehensive support service on behalf of HR to the Business, including but not limited to Third Party Providers. The incumbent is responsible for ensuring efficient and reliable administration support relating to Payroll, HR queries around Policies, Processes & Procedures.
Afrox, a member of Linde, acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, reg
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NDgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243143&xid=1555_55481
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Responsible for the entire human resources function of the Group. Includes recruitment, employee relations issues, staff counselling, career path planning, employee mobility, employee assistance, and managing the performance appraisal function. Manage the annual salary increases process, employee disciplinary matters and all legal aspects related to the HR function.
*1. Assist with the implementation of the HR Strategy to:*
* Strengthening the Group Culture.
* Retain talent i.e. benchmarking, career development and effective recruitment.
* Drafting, reviewing, updating and administration of company policies and procedures to support the group strategy and the management of the groups human resources.
* Ensure legal compliance with relevant legislation.
*2. Guiding and enabling the HR team to provide HR administration/ transactional (HR Compliance) support to the Group including but not limited to:*
* Provide inputs to payroll,
* Assist with activities as required with regards to employment equity,
* Compilation of monthly and quarterly HR reports,
* General administrative support,
* Capture all relevant information on HR administrative system,
* Ensure updated leave record system,
* Ensure adherence to HR policies and procedures.
*3. Conduct annual remuneration benchmarking for all employees and liaise with management with regards to deviations from the benchmark.*
*4. Develop, implement and maintain recruitment and selection practices that ensure the appointment of the best possible staff in line with Group policies and legislation. The support to the Group should include, but not limited, the following activities:*
* Assist management with job descriptions,
* Conduct grading and benchmarking activities,
* Assist management in the interview process ensuring compliance to company policies,
* Assist management with the internal transfers and promotions,
* Employee on-boarding, induction and termination,
* Managing Employment Equity Targets,
* Assist with workforce planning,
* Co-ordinating probation management and provide assistance to management.
*5. Performance Management*
* Coordinating and maintaining the Performance management process,
* Ensure KPA and KPI alignment with Job Descriptions,
* Provide Performance management report to management,
* Ensure that the outcomes of the performance management are incorporated in the Individual Development plans.
*6. Skills and Employee Development*
* Perform an annual skills gap analysis,
* Develop and implement a skills plan based on the gap analysis,
* Assist management with probation management,
* Assist management with the preparation of Individual Development plans and Management Development where applicable,
* Administration of bursary schemes and graduate programmes and learnerships,
* Regulatory Skills development plan submission, Compile and submit Annual Training Reports and liaise wit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1MTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243025&xid=1555_55175
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Our client in JHB - Aeroton is looking for a Payroll & HR Administrator to join their team.
The Payroll and HR Administrator needs to ensure that all wage payments are done accurately and on time and to provide administrative support to the HR Department.
* Process and capture earnings and deductions using the Accsys system
* Review, prepare and process all wage adjustments
* Calculate and apply all relevant statutory payments and deductions, such as Provident Fund, Sick Pay Fund, UIF et cetera
* Respond to and resolve any queries from staff or managers
* Review all sick notes and leave applications in accordance with regulations and process accordingly
* Accurately process and check all timesheets to ensure any corrections are incorporated
* Ensure that managers authorize all overtime requests that have not been approved
* Ensure that all month end processes and reconciliations are performedEnsure all third party payments are prepared and remittances sent through to the relevant parties
* Maintain all wage employee personal information including updating personnel files
* Generate relevant system reports, for example wage costs, absenteeism, training et cetera
* Prepare all relevant HR documents in liaison with relevant managers
* Timeously and in accordance with POPI Act requirements respond to all third party confirmations
* Interact with HR team and managers to identify and resolve issues as they arise
* Contribute to HR continuous improvement
* Consistently share information to ensure that all problems / issues are addressed and resolved
Matric
A recognized qualification in HR / Personnel Management an advantage
Payroll system training certificate (preferably Accsys)
Minimum five years’ weekly wage payroll experience
Accsys Payroll Package (Preferable)
MS Office, Excel, PowerPoint and Outlook skills
MEIBC Main Agreement knowledge and application
Market Related
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Disclaimer
This Advert and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of EOH Group Limited and/or its subsidiaries (the Group). The Group accepts no liability whatsoever for any loss or damages, whatsoever and howsoever incurred or suffered, resulting, or arising from the use of information contained in an Advert which has not been released by the Group
Matric
A recognized qualification in HR / Personnel Management an advantage
Payroll system training certificate (preferably Accsys)
Minimum five years’ weekly wage payroll experience
Accsys Payroll Package (Preferable)
MS Office, Excel, PowerPoint and Outlook skills
MEIBC Main Agreement knowledge and application
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1MTYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243014&xid=1555_55160
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Currently recruiting for a HR / Payroll Specialist to support in a Business Analyst capacity. If you have FULL HR Scope exposure to i.e. Recruitment, Leave Administration, Employee Relations, Employment Equity, Health & Safety, Bargaining Councils and full Payroll Administration to General Ledger - these are non-negotiable.You will be required to engage with Clients to elicit Client Requirements, document same as a Business Requirement Specification or Functional Specification and hold your own in Client Workshops and System Demonstrations.This position is Remote with possible Office meetings or Client Onsite visits as required.Key Skills Exceptional analytical and conceptual thinking skills.FULL HR Scope exposure to i.e. Recruitment, Leave Administration, Employee Relations, Employment Equity, Health & Safety, Bargaining Councils and full Payroll Administration to General Ledger Job Role: Business Analyst with HRIS/HR and Payroll Industry: Human Resources / Training Salary: Negotiable Required Skills 5 Years of Experience QualificationsA bachelors degree in business or related field or an MBA.A minimum of 5 years of experience in business analysis or a related field.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgzODc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1213935&xid=1109_83877
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202528
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202534
2d
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