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Kwikmart requires drivers with own vehicle or motorbike for deliveries in and around Cape Town CBD and surrounding suburbs.
Any interested party can apply by downloading and registering as an agent on the Kwikmart Driver app https://play.google.com/store/apps/details?id=com.driver.kwikmart&hl=en_ZA&gl=US
Sign up and earn on the move as a Kwikmart Driver today!
12d
City Centre
Results for driver. jobs in Jobs in Cape Town
1
freelance Driver available for any driving job local or long distance ,partime
7h
1
Our client is an established venture capital investment manager that accelerates the international expansion of African innovation-driven businesses by leveraging Knowledge, Networks and Funding. Based in Observatory, Cape Town, they are recruiting for a Compliance and Office Manager/Support to join their team soonest.
Job Purpose:
The successful candidate would take charge of the implementation of compliance processes (across our funds) and keep these maintained and updated as required by the various reporting bodies. This person would take pride and pleasure in compliance and risk management in a financial services industry, but would like more variety in their job and would enjoy also managing the small office for 8-10 employees and provide support to the CFO and Inhouse Legal Counsel on ad hoc tasks. The role will include occasional event organising and management, as well as a small amount of executive PA work that would include travel arrangements and diary management. Minimum Requirements
• Grade 12 - National Senior Certificate
• Compliance related Tertiary Qualification, or similar
• 1 - 3 years proven working experience in compliance and risk environment
• Valid Drivers License and own vehicle
• Valid SA ID
• Clear criminal record Technical Competencies
• Microsoft Excel, PowerPoint, Outlook, Word, Google Drive, Google Sheets, Gmail, Cloud, Slack and Excel Personal Competencies:
• Customer centric
• Professional
• Strong administrative skills
• Presentable
• Strong organisational skills
• Innovative
• Punctual
• Excellent interpersonal skills
• Excellent verbal and written communication skills
• High performance culture and ethic
• Strong problem solving skills
• Flexible, self-motivated and proactive
• Trustworthy with high standards of personal integrity Performance Areas Tasks/Functions:
• Need to be technologically literate
• Proficient with numbers
• Be a peoples person and able to engage with people professionally
• Be able to read legal documents in English and understand license requirements
• Be able to prepare paperwork for the book keepers
• Be able to submit applications for license / emigration / company formations
• Be able to submit compliance reports to the FSB - basic insurance compliance work
• Knowledge of opening bank accounts in foreign jurisdictions
• Knowledge of the implementation of KYC / AML procedures
• Read requirements for applications such as for the starting of companies / business licenses for different jurisdictions
• Need to understand the difference between cryptos, futures, securities and derivative
• Submit payroll figures to accountants / book keepers
• Submit bank statements to accountants / book keepers
• Gather information for taxes from the banks and call estate agents if a property needs to be valued
• Organise flights, appointments and visas
• Update web content Working Hours
• Mondays to Fridays, 08:00 to 17h00
• Hybrid Salary
• Market ...Job Reference #: 202409
4d
1
About the roleYou will form part of our MyFarmWeb product team. MyFarmWeb is a web and mobile solution that is being used on more than 4 000 farms, covering over 1 million hectares. MyFarmWeb helps farmers correlate and integrate farm data in one place, ultimately empowering them to make better decisions. You will be leading the architectural design and own the technical excellence of the product. You will develop and communicate the use of ‘best practice’ during product development and contribute towards the technical development of junior product developers. In doing so, you will be contributing towards improved food security on a large scale.
We are looking for an individual that is a great team player, problem-solver and quick learner. The ideal individual will be someone who is dependable and dedicated to their work and cares about making a difference in Africa. One of our main drivers at The company is the fact that we build solutions that have a positive impact on people’s lives and with this comes the responsibility of producing work that is of high quality. We strive to maintain a good balance of working hard and spending time together to build good relationships and celebrate individual and team achievements!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjc4MjQ3NDc/c291cmNlPWd1bXRyZWU=&jid=1266545&xid=127824747
2y
1
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We are looking for an efficient Assistant Payroll Administrator to join our payroll department. The ideal candidate must have working knowledge on Sage 300 People.The company is situated in Muizenberg, but the candidate can also work from our hybrid office in Bothasig area.Job DescriptionMonthly Payroll - 90 Companies with a staff compliment of plus minus 1000 employeesMonthly Data capturing of Salary elementsAd hoc dutiesSage 300 People payroll experience advantageousRequirementsGrade 122+ years of experience working in a payroll office.Proficiency in Microsoft Office and SAGE 300 People a must. Strong numerical aptitude and attention to detail.Excellent communication skills, both verbal and written.Good time management and organizational skills.Working knowledge of relevant legal regulations.Able to prioritize and multitask effectively.Must have drivers license and own transportWell organizedHigh standard of integrity and honestyBe able to work on deadlinesMust be a good team playerProficient in Speaking and writing English and Afrikaans.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg0NDU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215159&xid=1109_84457
2y
1
Cape Town - Our client a leading global information technology, consulting and business process services company is looking to employ a Process Excellence Manager (Black Belt)KPAs :Support process excellence initiatives and drive improvement projects in a complex and fast paced environment.Drive bench marking and best practices deployment across accounts.Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.Drive projects to improve and maintain the profitability of the process.Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen on the process floors.Drive standardization practices on the floor and ensure strict compliance in internal and client defined processes.Ensure all process metrics/KPIs are metMinimum Requirements:Education : BE/ B. TechProfessional Qualification : Six Sigma Black Belt Certified/ TrainedExperience : 7 - 14 Years Working ExperienceSkills :Good data analytics and problem solving skills.Experience in managing Quality/ Process Excellence initiatives for Large Engagements.Must have led/ driven six sigma or lean projects.Hands on experience in driving large transformational programs involving process re-engineering, analytics, automation etc.Must have worked in cross functional teams and demonstrated ability to drive change in the process.Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers.Well versed with MS Office – Excel and Powerpoint.Beneficial Skills/Experience:Telecom / Contact Center industry experienceExposure to high-end analytics tools like SAS, R, Speech Analytics and Social Media Analytics etc.Exposure to Chrome Extensions, RPA and AI/ ML.Experience in driving high impact transformation projects involving technology and process re-engineering.Understanding of basic P&L and accounting practices
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNDk0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190974&xid=1266_50494
2y
2
Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch: every job you apply for says you first need experience before you can be considered for the job.It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT technician position without experience, as long as you:. Have at least a Matric C in Maths (with certificate). Intelligent. Warm. Loyal. Persistent. Self- Organized. Enjoy problem solving. Enjoy assisting people with technical difficulties. Have a passion for all things digital. HAVE A VALID DRIVERS LICENSE (A MUST)and are prepared to work hard and diligently during your 6-month apprenticeship period for very little money.At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives.The remuneration during the apprenticeship period is R6 000 p/month.E-mail your motivation cover letter and CV to: chelsea@absolutecs.co.za(Applications without a motivation cover letter will not be considered)Include Matric results (with certificate). At least a Matric C in Maths is required.
1d
1
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We are looking for a dynamic and passionate Jnr Account Manager who can manage a range of clients as well assist the AM team with administrative tasks.This role calls for a combination of relationship management, business strategy, operational excellence, strong communication skills and problem solving. You should be comfortable working within different teams in the company.Responsibilities:· Customer Account Planning· Monthly Client Meetings· Customer Strategies, Plans & Implementation· Communicating Client Feedback to Social Places Digital and Management Teams· Identify and communicate further opportunities for new products and integration.· Client On Boarding and Project Management· Client Dashboard Training· AM Team Support:o Assisting team with Zendesk Support tickets.o Assisting team with Monday.com. updates and follow upso Monthly customer reportingExperience (Non-negotiable): · 2 – 3 Years Digital Marketing Experience· 1-2 Years Account Management ExperienceQualifications and requirements: · Drivers licence and carAdditional skills/attributes: · Demonstrate leadership qualities· Good client relationship building and engagement skills· Able to work well in teams· Able to work independently· Able to work under pressure and meet deadlines· Able to passionately drive client satisfaction· Able to troubleshoot effectively and filter relevant information to clients
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0Mzg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1215035&xid=1320_14385
2y
1
Hardworking delivery driver needed to start immediately (must be physically fit and able to carry and offload stock)
Please whatsap cv to 083 592 4720 (NO CALLS)
Please do not repost this ad on any other platforms.
Area Maitland /Kensington
Drivers license needed and all additonal training will be provided.
1d
1
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im looking for yung driver please call me
2d
SavedSave
Join indrive as a driver today and make more money using your car.Free registration and instant activation of indrive profile.WhatsApp me on 0780159862.
2d
1
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Duties include, but not limited to the following:Transport and delivery of products dailyDo daily checks on the vehicle to ensure it is clean, tyres are in good order, enough oil and no scratches and dents. Report any anomalies to the managerAbide by all traffic laws when driving the vehicleTake care of the vehicle whilst driving and parkingAssist on the floor, with customers and picking and packing of products / ordersComplete driving logs and other reports as requested by managerSpecific requirements: Must have a valid Code 08 drivers licenseClear driving recordNo criminal recordSkills and Knowledge: Good communication skillsFluent in EnglishSafety orientatedCustomer services skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NTcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242737&xid=1320_16572
2y
1
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The City of Cape Town promotes and applies the principles of employment equity. People with disabilities are encouraged to apply. Safety and security - vipSenior vip protection officerBasic salary: R382,276 per annum - Ref no: SS 16/22The successful candidate will provide support to the Head: VIP Security by rendering an effective, efficient and professional protection service to the Executive Mayor, elected Councillors of the City of Cape Town and visiting dignitaries.Requirements: Grade 12 (Matric)7 years appropriate operational experience in the field of protection/VIP securityExperience in both static and in-transit close protection, as well as supervisory experience in the fieldBasic VIP Protection (SAPS accredited) and in-dated First Aid CourseFirearm proficiency courseA valid Code B drivers licenceComputer literateAble-bodied and physically fitReport-writing skillsGood communication skills. Key performance areas: Ensure that Protection Officers and Chauffeurs provide a safe transport and protection service to the ExecutiveEnable execution of duties without fear of retribution by political or other opponentsEnsure availability of a safe and reliable transport serviceEnsure comfort and safety of VIPs when transportingEnsure assistance of other law enforcement agencies are available when requiredCoordinate operational plans and maintain effective and efficient relations with external agencies. Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated. By submitting your application for a position at the City of Cape Town, you are consenting that the personal information submitted as part of your application may be used for the purposes of the Recruitment and Selection process.Closing date: 25 March 2022 Please quote the reference number of the vacancy in all communications.Certified copies of qualifications must be available on request.Copies of supporting documents will not be returned.Kindly note that applications will not be acknowledged in writing.Visit our website at www.capetown.gov.za/careers No late applications will be considered.If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMTk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188701&xid=1320_11198
2y
1
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Warehouse Manager - Cape TownQualificationWarehouse / Operations certification Reporting to National Head of Logistics • Primarilyaccountable for all stock moving in and out of the warehouse (discrepanciesetc)• Ensuring correct warehouse processesare followed by all warehouse staff (according to company standard operatingprocedures)• Overseeingthat all stock is picked correctly by warehouse staff• Overseeingof team leaders, drivers and warehouse staff (16 in all)• Ensuringall orders are released before cut off• Ensuringall deliveries and collections are manifested on Winfreight• Ensurefast collection turnaround times• Notifyingmanagement on stock not found on floor vs system• Monitoringof stock levels• Overseeing that trucks are checkedby team leader before leaving premises every time they are despatched• Overseeing of all paperworkpertaining to stock movement e.g. shipment notes, sales return orders, receipts• Telephonicassistance to customers regarding delivery times• Ensuring all air-conditioningstock, compressors and accessories are counted at least once in a 30 day cycle• Ensuringall spares are counted at least once in a 12 month cycle• Ensuringthat the warehouse is neat and orderly at all times SalaryR300k – R360k CTC negForward suitable cvs to ninal@lascom.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188512&xid=1266_49806
2y
1
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Administrative/Bursar position.The school seeks to employ a suitably experienced person for the above SGB position.Applicants should have experience in the following:Receiving, receipting and banking of school fees.Updating and producing school fees statements.Updating electronic cashbook.Follow up on payment defaulters.Handling petty cash.Working knowledge of CEMIS.Completing learner and educator attendance on WCED platforms.Excel, word and outlook.Dealing with WCED + NGO's.• Must have Matric, drivers licence and own vehicle.Please let your CV and application letter speak to the above.Email it to: windermerehighrecruitment@gmail.comApplication closing date: 13th of May 2024Starting date: 1st of June 2024
3d
VERIFIED
1
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Skilled and experienced Painting and Waterproofing
Foreman to oversee all aspects of painting and waterproofing projects. Applicants
will take full responsibility for the site, ensuring successful completion
within specified timelines, budgets, and quality standards.
Responsibilities:
Site Management:
·
Take
full responsibility for the site/project from start to finish.
·
Coordinate
and manage all resources, including materials and labour, to ensure project
completion on time.
·
Implement
and enforce safety protocols and regulations on-site.
Client
and Contractor Interaction:
·
Serve
as the primary point of contact for clients and contractors.
·
Address
client inquiries, concerns, and requests promptly and professionally.
·
Attend
contractors site meetings to provide progress updates and address any issues or
changes when required.
Measurement
and Invoicing:
·
Measure
work done accurately to prepare monthly certificates and invoices.
Quality
Control:
·
Maintain
high-quality standards throughout the project.
Cost
Control:
·
Manage
project costs effectively and keep within allowable budgets.
Variation
Management:
·
Identify
scope changes and variations in the project.
Snagging:
·
Manage
and resolve snagging issues promptly to maintain project progress.
·
Conduct
final inspections to ensure all work is completed to satisfaction before
handover.
Requirements:
Minimum
requirement Matric/Grade 12 or equivalentProven
experience as a Painting and Waterproofing Foreman or similar role.Extensive
knowledge of painting and waterproofing techniques, materials, and
equipment.Strong
leadership and communication skills.Ability
to manage multiple tasks and prioritize effectively.Excellent
organizational and problem-solving abilities.Valid
driver license.Stable
track record
This position offers an exciting opportunity for a
proactive and detail-oriented individual.Email your Cv to jobs@constructrecruit.co.za
3d
4
To apply for this position email your CV to ashleigh@eatoutthebox.co.zaWe are looking for Pizza delivery guys to join our team – this is ideal for students who want to make extra cash or people that have a full-time job already that would like to make some extra cash. You will be required to work a minimum of 2/3 shifts a week, this will include a weekend shift (Friday, Saturday, Sunday). Shift times are either from 4pm-8pm, 4.30pm-9pm, 5pm-8.30pm, 5-9pm, 6pm-9pm.This is a causal position, for each delivery taken you will receive a flat rate of R25/R30 per delivery (area dependent). You will also earn tips at customer discretion. Applicants must:- have their own Car- have a cell phone- have valid Driver’s license- have some knowledge of the surrounding areas- available to start immediately- have good people person skills (customer interaction)- pen- cash float for yourself- reside in the southern suburbs (We are based in Wynberg, CAPE TOWN)
To apply for this position email your CV to ashleigh@eatoutthebox.co.zaIf you do not hear back from us consider your application unsuccessful.
3d
1
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Our client is looking for a forklift driver in Cape TownThe moving of pallets from outfeed conveyor beltMoving of stock from platform transport to conveyor for storageLoading and off-loading of stock from trucks and containersKey Skills Be prepared to work overtime, when necessaryHave sober habitsBe customer-orientated and able to handle difficult clientsBe honest, loyal and have sober habitsBe prepared to work shifts as well as work under pressureHave a clean credit and criminal recordHave good problem solving, communication and time management skills Job Role: Forklift Driver Industry: Manufacturing / Production Salary: Negotiable Required Skills 2 Years of Experience QualificationsHave a relevant and valid Forklift licenceHave a minimum of 2 years forklift driving experience on battery, gas and petrol-operated forklifts. Grade 12 certificate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0MDMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1241933&xid=1109_94030
2y
1
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Diesel Mechanic required for a reputable contractor based in Western Cape Requirements5 Years + Experience, with qualificationsElectrical & Hydraulic knowledge and experienceThe willingness to travel extensively and stay away from home, a requirement of the rolePhysically fit and healthy with a recent medical fitness certificate not older than 12 monthsRed Seal Trade tested diesel mechanic , a requirement of the roleExperience must include diesel mechanics related to earth moving equipment / yellow plant, should you have white plant experience, this would be advantageousValid Drivers licenseMust read / write & speak EnglishGood communication skillsGood computer skills (Excel skills)Must be proactive , punctual, self-managed and Strong work ethicAbility to work long hours and over weekends/standby when requiredAbility to problem solve and think outside the box, inline with procedural guidelinesKey Responsibilities : Ensuring all maintenance and break downs are addressed on Heavy Duty Earth Moving Equipment and Crushing plantsEnsure that operational machinery are kept in line with legal requirements and company policies i.e. roadworthy, operational levels, maintenance procedures etc.Servicing of company vehicles to predefined checklistsApply and adhere to Health & Safety rules and regulations in all aspects of jobMaintain a safe and clean working place at all timesAdminister regular reporting to management regarding breakdowns, services etcPerform ancillary duties to the above as determined by management on an ongoing basisCarry out scheduled & unscheduled maintenance and repairs to a fleet of equipmentCarry out Fault diagnostics & basic electrical repairs on the equipment when requiredExperienced in performing the following tasks, will be advantageous in the applicationMinor and Major ServicesEngine removal and replacement (if and when required)Engine Strip & Assemble (if and when required)Gearbox removal and replacement (if and when required)Braking Systems (if and when required)Steering & Suspension (if and when required)Electrical & Mechanical Diagnostics (if and when required)Should you wish to apply please email your CV through to Kerry O’Hagan at
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777283&xid=1109_183375
4d
1
I m looking an Operation Manager to manage Operations in a Call centre environment
Basic Function
Performance Parameters
· Employee Satisfaction, people development and morale. ( 25%)
· Attrition within target levels. (25%)
· Improvement in quality and productivity. (20%)
· Process performance – as per KPIs over the month. (20%)
· Customer Satisfaction. (10%)
Essential Functions
· Develop strategies on the floor for reducing attrition and improving employee satisfaction. Stay in touch with people and have the pulse of how they think and what needs to be done to influence them.
· Documented monthly performance review of Agents and Assistant Managers and Lead Assistant Managers.
· Executive quarterly and annual appraisals of Agents and Assistant Managers and Lead Assistant Managers and consequent development processes effectively. Appraisal of Agents based on evaluation of metrics performance and of non-metrics based parameters. Mentor Agents and AMs
· Drive reward and recognition activity on the floor. Get participation and create enthusiasm.
· Drive process improvement activity on the floor using process excellence methodology. Be the champion for improvement on the floor. Identify areas for improvement, scope projects and involve relevant others. Create enthusiasm for the process.
· Review Performance of the KPIs on a near term basis and develop plans for improvement in performance.
· Stay in touch with the Client at the Process Owner level on a daily basis to review progress.
· Ensure compliance with internal policies and procedures, external regulations and information security standards.
Competencies & Skills
Strong people management and leadership skills.Capability to conduct an appraisal discussion and assess different levels of performance and potential.Capability to communicate with large teams.Process Excellence Methodology.Appreciation of the domain needs of the process and its key drivers.Reasonable level of business perspective regarding the internal functioning of BPO.Good networking capability and Client facing skills.
Values & Behaviour
· Customer Service orientation.
· Quality Orientation.
· People oriented.
Competency Factors
1 Leadership: Role Modeling, Team Building, Inspiration to subordinates, responsibility for outcomes, deals with multiple issues, innovative thinker, and displays confidence.
2 Initiative, Judgment, Drive and Innovation: The abil...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTM2NDE3NzU0P3NvdXJjZT1ndW10cmVl&jid=1490674&xid=3936417754
4d
1
Performance parameters
Acquiring expertise on different document types (ID/DL/Passport/Visa…etc.) for more than 200 countriesTo check and verify customers’ credentials and feed them correctly in databaseTo identify and highlight fraudulent/fake/forged documentsTo meet Service Level Agreement, AHT and quality targetsTo report any bug or issue in CRMParticipate in ideation workshop and share improvement ideasAdaptable to learn new document type, process, concept and skillsEnsure adherence to process guidelines as per agreed quality standard on all SOPsEnsure that the assigned targets are achieved as per agreed SLAEnsure adherence to Company Policies and ProceduresShould be flexible to work in a 24/7 environmentEmployee Satisfaction, people development and moraleProcess performance – as per KSFs over the monthAttrition within target levelsImprovement in quality and productivityCustomer SatisfactionAny other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
Manage teams and ensure quality and productivity targets are metDevelop strategies on the floor for reducing attrition and improving employee satisfactionDocumented monthly performance review of Assistant ManagersConduct quarterly and annual appraisals of agents and Assistant Managers and consequently make development plans for themMentor Agents and TLs for their growth and developmentDrive reward and recognition activity on the floorDrive process improvement activity on the floor using Process Excellence methodologyReview Performance of the KPIs on a near term basis and develop plans for improvement in performanceStay in touch with the Client at the Process Owner level on regular basis to review progressEnsure compliance with internal policies and procedures, external regulations and information security standards
Competencies & Skills
Prior Back Office ExperiencePeople management and leadership skillsCapability to conduct an appraisal discussionCapability to communicate with large teamsAppreciation of the domain needs of the process and its key driversReasonable level of business perspective regarding the internal functioning of a BPOGood clien...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTAwODI3ODc/c291cmNlPWd1bXRyZWU=&jid=377177&xid=250082787
4d
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