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IT TechnicianOur company is looking for someone with IT experience..Must have own transportationLives near Alberton or in AlbertonOwn fiber connectionGood client relationshipSelf starter & DriverGood all round knowledge of IT specially in Remote desktop support servicesMust be well presented Contracted position...Send Cv To Sales@gfmcomputers.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwMjU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189698&xid=1266_50255
2y
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A position of an IT Support Desk Services Technician has become available in our organisation. The Tier 1 Service Desk Technician position’s primarily responsibility is to provide first level support to SFT employees. Additionally this position will perform routine network systems maintenance. Work items range from desktop support to routine network administration.
* IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
* Support of disaster recovery solutions
* Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
* System documentation maintenance and review in ConnectWise
* Communication with customers (internal) as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
* Support Queue
* Accept cases from the support queue
* Remotely assist clients with support needs
* Clearly communicate status on problems as well as resolution
* Clearly document all tasks
* Computer Repair and Maintenance
* Virus/Malware issues
* Network scanning/printers
* Desktop application and operating system management
* Installation, configuration and troubleshooting
* Network connectivity
* Wired
* Wireless
* DHCP
* Subnets
* VLANs
* Smartphone management
* Active sync
* New user setup
* Troubleshooting
* iPhone, iPad, Android systems
* End user email management
* Email bounce back troubleshooting
* SPAM services
* Webmail
* User management
* Microsoft Active Directory and Exchange
* Add/Change/Delete
* Network file permissions
* Create distribution lists
* Security Group concepts
* Backups
* Management of customer backup software
* Remote Backup Solutions
* Local Backup Solutions
* Restore files including VSS previous version restores
*Additional Duties and Responsibilities:*
* Fast turnaround of requests
* Ability to work in a team and communicate effectively
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum 3 years relevant experience working as an internal support resource
* Two-year degree, or active pursuit of a two-year degree
* MCP certification in desktop Operating System software required within the first three months of employmen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235707&xid=1555_48989
2y
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ASG Computers is a managed outsourced IT provider specializing in Small and Medium Enterprises (SMEs). The company’s head office is based in Kempton Park. We are looking for Intermediate IT Support Engineers to come onboard to support our growing client base in the Gauteng area.
This position is that of an Intermediate Desktop, Server and Network Support Engineer with at least 5 years experience in the IT networking environment. Must have own Car and Valid Drivers License. Preferably with an A+, N+, MCSA / MCSE and technology specific certifications.
The Intermediate Desktop, Server and Network Support Engineer will be responsible for:
- Being part of a self-managed team (SMT) and delivering support to the teams clients.
- A target of billable hours per month which will be set by the Support Manager.
- Intermediate proactive work within the client portfolio of the team.
- Intermediate reactive work within their client portfolio.
- Assistance with projects at their clients that are project managed by the Senior or Project Manager.
- Ensuring that all tickets are captured timeously, i.e. have all support time from the current business day captured by the next business day.
- The Support Engineer, along with the Senior Support and Escalations Engineer, will be responsible for conducting IT analysis at new clients and compiling IT recommendations according to best practices.
- Advanced knowledge and experience in resolution of workstation hardware and software issues as well as peripherals.
- Required to be able to setup and maintain Windows Servers including associated Back office products.
- Be able to build and configure servers including RAID setup.
- Ability to setup connectivity solutions such as Fibre, LTE for example.
- Intermediate to advanced knowledge of TCP/IP and ability to resolve complex networking issues.
- Thorough understanding of LANs and WANs and associated hardware.
- Must have good understanding of Microsoft on premise and cloud products and have good understanding of Active Directory setup and tenant administration.
- Must be able to setup enterprise Antivirus and Backup solutions and troubleshoot problems.
- Required to interact with clients in terms of supplying recommendations to improve their network.
The ideal candidates will demonstrate a well balanced mix of real-world experience and technical certifications. Preference will be given to candidates with an A+, N+, MCSA / MCSE and/or technology specific certifications.
The candidate needs to have experience in installing and supporting most of the products mentioned below:
- Physical and Virtual Server
- Cloud Computing products
- Networking
- On premises and hosted MS Exchange
- NAS and Backup solutions
- IT Security, Firewalls and Enterprise Antivirus solutions
- VoIP and PBX
- Wireless Networking
- Surveillance (CCTV)
- Internet connectivity
- Converged Environments
Between R17 500 - R25 000 per month depen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQwOTc1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1232759&xid=1555_40975
2y
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On-Site Support Technician - Taking the cloud phenomenon to another level!
We are looking for a confident go getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows based desktop and notebook, Windows server and network support related.
The Company: one of a few qualified and highly specialized VMware partners in Southern Africa. Choosing the very best solution for each client and delivering managed ICT services through the cloud to customers of any size in any location.
The Position: Were looking for an ambitious Technician to be based permanently at a client site in Roodepoort. The pay range on offer is R20 000.00 to R25 000.00 Package Per Month.
How to Apply:
For your application to be considered, please email your CV to Tatum Martin on (Email Address Removed) - only candidates with suitable Technical experience will be contacted.
Requirements:
* Complete Matric
* Completed IT Diploma or similar IT qualifications - highly beneficial
* Own reliable transport with a valid drivers license
* At least 3 years experience of working in desktop, server and networking field
* Required Windows 7, 8 & 10 Desktop Support
* Windows Server 2008 / 2012 - Basic to Advanced
* Support MS Exchange Server - Basic Support
* Basic understanding of Network Cabling, Routing, Switching, VLANs and WiFi
* Apple Mac support fundamentals advantageous
* Attention to detail
* Mature individual with a strong ability to work independently and in a team
* Drive to meet Deadlines
* Someone who enjoys working within rules, set boundarys and structure
* Committed and stable person
* Neat and tidy, well spoken and not shy to be honest
* Customer service oriented
* Admin orientated
Responsibilities:
* Doing first and second line support for Windows Desktops and Servers
* Doing first and second line Network Support Monitoring of client Servers and Applications
* Monitoring of client Application network(s)
* Managing 3rd party Software support functions where needed
* Preventative maintenance
* Maintain site documentation and asset register
* Customer Application deployment and customization projects
* Regular site reporting to client account manager
Why Should You Apply?
* Super fast / always on internet connectivity
* Can take any network to the next level and save money
* Great Team
* Great Management
* Be recognized for hard work
Work references, criminal checks and qualification checks will be done on the successful candidate.
We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.
*Desired Skills: *
* Windows
* Desktop Support
* CompTIA A+
* Windows Server
* Ms Exchange Server
* Network Support
* Hardware troubleshooting
* Desktop PC
* PC maintenance
*Desired Work Experience: *
* 5 to 10 years
*Desired Qualification Level: *
* Grade 12 / Matric
*Employer & Job Benefits:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzgyNzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1175280&xid=1554_8279
2y
1
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IT Support Engineer (JB1723) Alberton, JohannesburgR25 000 R30 000 CTC per MonthDuration: PermanentOverviewThe IT Support Engineer will be required to provide onsite and remote support to clients, previous experience in Server Infrastructure, Networking and Technical Support at an intermediate to advanced level is required. Minimum Requirements: CompTIA A+ and N+MTCINE (Mikrotik Inter networking Engineering)Fortigate Firewall NSE 4-9MCP (Microsoft Certified Professional)Desktop Support Technician CertificationsDuties and Responsibilities: Deliver both onsite and remote support for 365 OS and Windows software and applicationsProactively monitor device status through central monitoring system and provide correct actionsAdminister Active Directory, Terminal Services, Office 365 Office & Application, Anti-Virus and Data Back Ups Implement Win Servers, Workstation, Printers , Network Routers & Switches , IP Phone and Wi-Fi Access PointsProvide 3rd party vendor management as IT Administrator on various, accounting, ERP, CRM, T&A ApplicationsPerform periodic maintenance on servers, workstations, switches, routers, switch and other end point devicesMeet the required service level turnaround times as requited and escalate problematic requestsCommunicate efforts with the user throughout the request time linesNetworking: UTP Cable Termination, Patching, Configuration, and TestingTroubleshoot internal and external (LAN /WAN) IP connectivityBranded Firewall policy configuration and firmware updatesBranded Network switches port configuration and firmware updatesConfiguring Virtual LANs, SD-WAN and IP Sec TunnelsImplement hardware, routers, switches, firewallsServer Infrastructure: Implement /Configure/Maintain/Administer Enterprise applications (Active Directory, Exchange, Veeam, VMware, ESET etc.) hosted on Windows Server Operating Systems and test operational functionality.Windows Server 2012 R2/2016/2019 (GPOs, DHCP, DNS, TCP/IP).Administrative Log service request within central service software systemClose completed service and update notesMaintain accurate time sheets for support billingDesign hardware and software solution with sales account managersDemonstrate technology technical features and functions
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgwNzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1208526&xid=1109_80780
2y
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