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A position of an IT Support Desk Services Technician has become available in our organisation. The Tier 1 Service Desk Technician position’s primarily responsibility is to provide first level support to SFT employees. Additionally this position will perform routine network systems maintenance. Work items range from desktop support to routine network administration.
* IT Support relating to technical issues involving Microsoft’s core business applications and operating systems
* Support of disaster recovery solutions
* Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
* Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
* Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
* System documentation maintenance and review in ConnectWise
* Communication with customers (internal) as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages
* Support Queue
* Accept cases from the support queue
* Remotely assist clients with support needs
* Clearly communicate status on problems as well as resolution
* Clearly document all tasks
* Computer Repair and Maintenance
* Virus/Malware issues
* Network scanning/printers
* Desktop application and operating system management
* Installation, configuration and troubleshooting
* Network connectivity
* Wired
* Wireless
* DHCP
* Subnets
* VLANs
* Smartphone management
* Active sync
* New user setup
* Troubleshooting
* iPhone, iPad, Android systems
* End user email management
* Email bounce back troubleshooting
* SPAM services
* Webmail
* User management
* Microsoft Active Directory and Exchange
* Add/Change/Delete
* Network file permissions
* Create distribution lists
* Security Group concepts
* Backups
* Management of customer backup software
* Remote Backup Solutions
* Local Backup Solutions
* Restore files including VSS previous version restores
*Additional Duties and Responsibilities:*
* Fast turnaround of requests
* Ability to work in a team and communicate effectively
* Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum 3 years relevant experience working as an internal support resource
* Two-year degree, or active pursuit of a two-year degree
* MCP certification in desktop Operating System software required within the first three months of employmen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235707&xid=1555_48989
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CCTV TECHNICIANWe are looking to employ a CCTV / Access Control Technician.You job function will be Installations / Maintenance/ Fault Finding on CCTV and Access Control Systems The following criteria must be met in order to qualify for the position: 1. Matric or Post Grad 2. Computer Literate 3. Ability to work Overtime/ Standby 4. Ability to travel Nationally if required 5. Must have own basic tool set 6. Valid Drivers License / Own Vehicle 7. Analogue / IP CCTV System experience 8. Access control experience 9. Networking experience 10. Ability to think laterally & good fault finding techniques 11. Ability to converse with clients 12. PSIRA registered - Preferential13. Working @ Heights certification - Preferential14. Clear criminal recordIf you meet the criteria and would like to apply for the position please send your CV to admin@ttksurveillance.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143510&xid=1266_40645
2y
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On-Site Support Technician - Taking the cloud phenomenon to another level!
We are looking for a confident go getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows based desktop and notebook, Windows server and network support related.
The Company: one of a few qualified and highly specialized VMware partners in Southern Africa. Choosing the very best solution for each client and delivering managed ICT services through the cloud to customers of any size in any location.
The Position: Were looking for an ambitious Technician to be based permanently at a client site in Roodepoort. The pay range on offer is R20 000.00 to R25 000.00 Package Per Month.
How to Apply:
For your application to be considered, please email your CV to Tatum Martin on (Email Address Removed) - only candidates with suitable Technical experience will be contacted.
Requirements:
* Complete Matric
* Completed IT Diploma or similar IT qualifications - highly beneficial
* Own reliable transport with a valid drivers license
* At least 3 years experience of working in desktop, server and networking field
* Required Windows 7, 8 & 10 Desktop Support
* Windows Server 2008 / 2012 - Basic to Advanced
* Support MS Exchange Server - Basic Support
* Basic understanding of Network Cabling, Routing, Switching, VLANs and WiFi
* Apple Mac support fundamentals advantageous
* Attention to detail
* Mature individual with a strong ability to work independently and in a team
* Drive to meet Deadlines
* Someone who enjoys working within rules, set boundarys and structure
* Committed and stable person
* Neat and tidy, well spoken and not shy to be honest
* Customer service oriented
* Admin orientated
Responsibilities:
* Doing first and second line support for Windows Desktops and Servers
* Doing first and second line Network Support Monitoring of client Servers and Applications
* Monitoring of client Application network(s)
* Managing 3rd party Software support functions where needed
* Preventative maintenance
* Maintain site documentation and asset register
* Customer Application deployment and customization projects
* Regular site reporting to client account manager
Why Should You Apply?
* Super fast / always on internet connectivity
* Can take any network to the next level and save money
* Great Team
* Great Management
* Be recognized for hard work
Work references, criminal checks and qualification checks will be done on the successful candidate.
We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days.
*Desired Skills: *
* Windows
* Desktop Support
* CompTIA A+
* Windows Server
* Ms Exchange Server
* Network Support
* Hardware troubleshooting
* Desktop PC
* PC maintenance
*Desired Work Experience: *
* 5 to 10 years
*Desired Qualification Level: *
* Grade 12 / Matric
*Employer & Job Benefits:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzgyNzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1175280&xid=1554_8279
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CCTV TECHNICIANWe are looking to employ a CCTV / Access Control Technician.You job function will be Installations / Maintenance/ Fault Finding on CCTV and Access Control Systems The following criteria must be met in order to qualify for the position: 1. Matric or Post Grad 2. Computer Literate 3. Ability to work Overtime/ Standby 4. Ability to travel Nationally if required 5. Must have own basic tool set 6. Valid Drivers License / Own Vehicle 7. Analogue / IP CCTV System experience 8. Access control experience 9. Networking experience 10. Ability to think laterally & good fault finding techniques 11. Ability to converse with clients 12. PSIRA registered - Preferential13. Working @ Heights certification - Preferential14. Clear criminal recordIf you meet the criteria and would like to apply for the position please send your CV to admin@ttksurveillance.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNjQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1143510&xid=1266_40645
2y
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CCTV & ACCESS CONTROL TECHNICIANWe are looking to employ a CCTV / Access Control Technician.You job function will be Installations / Maintenance/ Fault Finding on CCTV and Access Control Systems The following criteria must be met in order to qualify for the position: 1. Matric or Post Grad 2. Computer Literate 3. Ability to work Overtime/ Standby 4. Ability to travel Nationally if required 5. Must have own basic tool set 6. Valid Drivers License / Own Vehicle 7. Analogue / IP CCTV System experience 8. Access control experience 9. Networking experience 10. Ability to think laterally & good fault finding techniques 11. Ability to converse with clients 12. PSIRA registered - Preferential13. Working @ Heights certification - Preferential14. Clear criminal recordPlease do not apply if you do not meet all the above requirements If you meet the criteria and would like to apply for the position please send your CV to admin@ttksurveillance.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM3ODc2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123790&xid=1266_37876
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Boksburg - Qualified Mechanic/Hydraulic/Electrical Artisan with minimum 5 years Earth Moving Equipment experience (electrical and hydraulic trouble shooting and fault finding) preferably with Construction Excavator knowledge, required to provide specialist support to dealer networks and end-users and to upskill stakeholders through technical and system training.Minimum requirements:Qualified Artisan - Mechanical / Electrical / Hydraulic essentialEngineering Certificate essentialFacilitator training advantageousMinimum 5 years Earth Moving with Electrical and Hydraulic experience essentialMinimum 5 years trouble shooting and fault finding experience essentialValid drivers license requiredResponsibilities:Product support and technical support to Dealer NetworkAssist Dealer with technical enquiries and technical problemsInvestigate Field Information Reports (FIR) to identify notificationsDetermine cause of problem and submit FIR to factory for customer assistance and feedbackReceive and enforce service bulletin instructions to ensure complianceProvide technical support (verbal and physical) to ensure continuous operationsProvide technical support to external customers within SA and conduct continuous monitoring of service and product qualityRegular site visits to advise clients and dealers of possible problemsWarranty claims - assist Warranty Coordinator with technical queries to judge warranty claimsPerform 1st judge function on warrantiesConduct trend analysis on all warranty claims to identify possible breakdown trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MDQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1177754&xid=1266_47042
2y
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A position has become available for a CCTV Technician who will be required to install and maintain:CCTV SystemsAccess Control SystemsRequirements:1. Experience in CCTV installation, maintenance, and repair 2. Demonstrated knowledge of networking, IP addresses, protocols3. Understanding of Access Control systems4. Ability to identify and troubleshoot common CCTV problems effectively 5. Ability to work independently or as part of a team, and manage multiple tasks simultaneously6. Good time management skills and ability to prioritize work based on project objectives and timelines7. Valid Drivers Licence8. Neat9. PunctualPlease send your CV to admin@ttksurveillance.co.za
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IT Support Engineer (JB1723) Alberton, JohannesburgR25 000 R30 000 CTC per MonthDuration: PermanentOverviewThe IT Support Engineer will be required to provide onsite and remote support to clients, previous experience in Server Infrastructure, Networking and Technical Support at an intermediate to advanced level is required. Minimum Requirements: CompTIA A+ and N+MTCINE (Mikrotik Inter networking Engineering)Fortigate Firewall NSE 4-9MCP (Microsoft Certified Professional)Desktop Support Technician CertificationsDuties and Responsibilities: Deliver both onsite and remote support for 365 OS and Windows software and applicationsProactively monitor device status through central monitoring system and provide correct actionsAdminister Active Directory, Terminal Services, Office 365 Office & Application, Anti-Virus and Data Back Ups Implement Win Servers, Workstation, Printers , Network Routers & Switches , IP Phone and Wi-Fi Access PointsProvide 3rd party vendor management as IT Administrator on various, accounting, ERP, CRM, T&A ApplicationsPerform periodic maintenance on servers, workstations, switches, routers, switch and other end point devicesMeet the required service level turnaround times as requited and escalate problematic requestsCommunicate efforts with the user throughout the request time linesNetworking: UTP Cable Termination, Patching, Configuration, and TestingTroubleshoot internal and external (LAN /WAN) IP connectivityBranded Firewall policy configuration and firmware updatesBranded Network switches port configuration and firmware updatesConfiguring Virtual LANs, SD-WAN and IP Sec TunnelsImplement hardware, routers, switches, firewallsServer Infrastructure: Implement /Configure/Maintain/Administer Enterprise applications (Active Directory, Exchange, Veeam, VMware, ESET etc.) hosted on Windows Server Operating Systems and test operational functionality.Windows Server 2012 R2/2016/2019 (GPOs, DHCP, DNS, TCP/IP).Administrative Log service request within central service software systemClose completed service and update notesMaintain accurate time sheets for support billingDesign hardware and software solution with sales account managersDemonstrate technology technical features and functions
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgwNzgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1208526&xid=1109_80780
2y
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Matric
OEM certification: Virdi, Impro, Hikvision, ZKteco, IDS
Advantage : DSC, Paradox
Computer Literate
Ability to work Overtime
Valid Drivers License (3Yrs driving experience)
Alarm systems,
Wireless networking
3 years IP CCTV System and NVR experience
3 years Access control experience
2 years Network configuration experience
Ability to work with little supervision
Ability to converse with client
PSIRA / SAIDSA Accreditation - Preferential
Clear criminal record
*Desired Skills: *
* VIrdi Certificate
* Hikvision Certificate
* ZKteco and IDS
*Desired Work Experience: *
* 2 to 5 years
*Desired Qualification Level & Accreditations: *
* Grade 12 / Matric
* Public Relations Institute of Southern Africa
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzUxOThfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1140655&xid=1554_5198
2y
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We are looking to employ a CCTV / Access Control Technician.You job function will be Installations / Maintenance/ Fault Finding on CCTV and Access Control Systems The following criteria must be met in order to qualify for the position: 1. Matric or Post Grad 2. Computer Literate 3. Ability to work Overtime/ Standby 4. Ability to travel Nationally if required 5. Must have own basic tool set 6. Valid Drivers License / Own Vehicle 7. Analogue / IP CCTV System experience 8. Access control experience 9. Networking experience 10. Ability to think laterally & good fault finding techniques 11. Ability to converse with clients 12. PSIRA registered - Preferential13. Working @ Heights certification - Preferential14. Clear criminal recordPlease do not apply if you do not meet all the above requirements If you meet the criteria and would like to apply for the position please send your CV to admin@ttksurveillance.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM5MTI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126674&xid=1266_39129
2y
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Our client, a leading manufacturer and supplier of hydraulics and fittings is on the lookout for an IT Technician. The position is based in Johannesburg East and the successful candidate should have at least 1-3 years’ experience in a similar role.Minimum Requirements:Matric.Relevant Degree in Information Technology.Own vehicle and valid driver’s licence.Minimum Technical Requirements:CompTIA Certification/s.CCNA.Microsoft Server Administration related certifications.Beneficial: Previous Windows Server experience.Main responsibilities:Setting up and maintaining devices (Laptops, Printers and Mobile devices).Printer set up and maintenance.WIFI and Network maintenance.Maintaining domain and server environments.Responsible to maintain ERP communication systems.Ensuring that the existing IT security systems are tested and maintained.Provide onboard training for new employees.Update all IT related hardware.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzM2ODM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121766&xid=1266_36839
2y
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