Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Some search tips we've found useful:
- Check the spelling of your search terms
- Use fewer or more general search terms
- Try browsing a category related to your search terms
Ads in other locations
1
SavedSave
Internal Sales/Telesales – Inbound and Outbound – export knowledge an advantage
Germiston
Seeking strong, confident experience Internal Sales Candidate/Telesales.
Min 5 years’ experience in this field.
Ability to work in a fast-paced environment
Ability to handle pressure
Achieve targets
Experience in +/- 120 client interactions per day – emails (inbound and outbound), telesales (inbound and outbound)
Min 15 quotes per day
Manage all customers linked to exporting goods
Request a freight quote
Count the number of SADC certificates
Utilise the Tariff Code Sheet
(Contactable references essential)
Matric
Min 3 years in Internal Sales environment
R12 000 per month
Matric
Min 3 years in Internal Sales environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzMzOTVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1134950&xid=1555_3395
2y
1
SavedSave
Together with our client, we are recruiting a Clinical Associate to join their Medical Centre in the East Rand. The ideal candidate needs to have min 2 years of experience in the private sector and must hold a BCMP Medical Degree.Duties and responsibilities include: Overseeing clinical tasksProviding updates to clinical documentationReviewing emergency situations and escalating situations outside the scope of his / her expertise to the Doctor on callPatient-centered consultations across all ages in the clinicAppropriately complete patient referral lettersIdentifying patients needsPerforming an accurate and relevant physical examinationUtilizing diagnostic tools effectivelyEnsuring continuity of care by deciding on follow-up and reviewAccurately complete patient statistics.Providing emergency carePrescribing appropriate medication within scope of practiceFacilitating communication and provide basic counselling.Explaining the role and function of a clinical associate to the patientApplying basic ethical principlesComplying with statutory and professional obligationsDemonstrating appropriate and sensitive attitudes to patients, family, communities, and colleaguesDemonstrating reliabilityReflecting all relevant information in patient records and medico-legal forms accurately and legiblyIntegrating understanding of family, community and health system into the clinic operationsProviding guidance and support to the clinical staff Qualification: Three (3) years Bachelor of Clinical Medical Practice (BCMP)HPCSA registrationPrivate Primary Healthcare experience will be an advantage. Skills and attributes: Strong interpersonal skillsProfessional communication skillsAbility to work under pressure.Fluent in English and AfrikaansWell-presented and professional Working hours: Facility hours are Monday to Friday, 07h00 – 20h00 and Saturday / Sunday, 08h00 – 16h00 with a shift rotational basis. Only candidates who meet all the requirements stipulated in this advert, will be considered. If you don’t receive feedback from us within 2 weeks of your application, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4NDgyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1250868&xid=1108_68482
2y
1
*Overview*
Assist customers doing direct purchases from the company with “cash” sales. Taking face to face orders from the customer, and processing same, for immediate receipt by customer. Dealing and answering inquiries and questions, handle complaints, troubleshoot problems and provide relevant information.
*Duties*
* • Effectively implement price increases
* Ensure profit margins are maintained
* Effective interaction with logistics, finance, suppliers, etc.
* Monitor stocks and inform product managers of potential stock shortages
* Establish an understanding of systems and procedures as well as identifying improvements on these
* Any Adhoc duties as might be required within the department
* Logging onto the call centre when required
* Managing the Direct group e-mail when required
* Processing telephonic and e-mailed orders
* Assisting with routine and cycle count stock takes
* Customer satisfaction
* Accept all orders and ensure that they are processed and receipted by customer on the day
* Handling payments by customers. Payments made by form of EFT/credit card/ debit card)
* Keep customers informed and updated on the status of their orders
* Gain local market intelligence
* Liaise with existing clients, daily as well as grow the client base. (Cold calling)
* Communicate price changes to customers
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU2MDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243712&xid=1555_56069
2y
1
SavedSave
We are looking for a manager to help monitor and oversee the proper functioning of our call centre. You will be required to ensure the centre is performing at its best and producing results. You will also be required to make budget plans, analyze performances and report to management on the happenings of the centre. Your contribution will make an impact on the kind of service we provide and keep our customers satisfied.
Responsibilities
* Create a task list for the call center daily activities and ensure they are achieved.
* Ensure the resources are used to produce optimal results.
* Manage the call center to achieve quantitative and qualitative objectives
* Plan and implement the overall strategy
* Track and measure productivity and compare to benchmarks
* Offer solutions for improvement
* Identify bottlenecks and suggest solutions
* Monitor the performance of the call center and regularly provide feedback.
* Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances.
* Provide training and orientation for the recruits to provide high-quality customer service.
* Oversee the budget plans and track expenses of the call center.
* Assess performances with metrics like calls left waiting, calls missed, etc.
* Ensure that all employees adhere to the company policies and regulations.
* Prepare performance reports and report any issue to the management.
* Build relationships with staff and clients
* Create a welcoming and motivating environment for employees
* Oversee the call center altogether
* Helps call agents with challenging customer service issues.
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motivate employees
* Great verbal and written communication skills
* Ability to remain calm and in control of a situation
Market Related
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motiva
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243632&xid=1555_55967
2y
1
SavedSave
We at B-Sure Africa Insurance Brokers are hiring!
Are you a *young and motivated, energetic salesman/woman* with a strong command of the english language?
Do you want your work ethic, drive and ambition to determine how much money you make?
Then look no further!
We are looking for *resilient, young and dynamic sales consultants* to join our ever growing team at the head office in Bedfordview
*Responsibilities and Duties *
* Receive and process all cancellations received. This could be in the form of either cancelations confirmed (policies already cancelled by the insurer) or cancellations requests (policies which are active, and the client has the intention of cancelling).
* Meet daily minimum targets
* Action/attempt to action all assigned clients on a daily basis.
* To contact and attempt to retain clients by relationship building to minimize any future cancellations.
* Analyze customer feedback and provide any trends to the Retentions Manager, thus allowing for new techniques to be developed to ensure retention.
* Provide excellent customer services to ensure customer satisfaction.
* When communicating with clients, ensure that the client is aware of the importance of insurance and is able to make an informed decision regarding their cover.
* Explain to customers about new products and benefits, ensure all knowledge of products is up to date.
* (Perform customer negotiations and reach a fair conclusion.)()
* Ensure that all clients details are correct (banking details, personal information and risk items), if the client is retained.
* (Cancel policies with Insurance Companies, if not retained. )()
* Ensure that all admin is completed daily, to ensure B-Sure’s System correlated with the Insurance Companies’ System.
* Ensure all quotes have been performed correctly.
* At all times, update Cura with all details pertaining to last conversation with client.
* ILD Tests – attend training and pass tests on a monthly basis.
* Perform all other assigned duties.
* Matric is essential.
* Experience in a retaining role is beneficial.
* Some experience in a sales/call-center environment is advantageous.
*Key Competencies *
* *Communication Skills:* written and verbal: the capacity to clearly present information
* (Negotiation Skills:)() Ability to communicate, persuade clients to reach a compromise.
* *Time Management:* The ability to use one’s time effectively and productively.
* *Multitasking Ability:* Judge different work activities and shift attention from one task to another. Ideally, one needs to be able to meet the demands of several different tasks/stakeholders without dropping the ball.
* (Performance Driven: )()Ability to be motivated to take action, seize opportunities and pursue goals.
R7500 + Commission
* Matric is essential.
* Experience in a retaining role is beneficial.
* Some experience in a sales/call-center environment is advantageous.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4NDMxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235387&xid=1555_48431
2y
Motor Dealership situated in Edenvale requires the services of a entry level call centre agent.- Basic salary of R 6 500 p/m - Unlimited commission structure. Current agents are earning in excess of R 20 000 per month.- Must be able to speak Khoza and ZuluPLEASE EMAIL YOUR CV TO taxisales82@gmail.comABOUT THE POSITIONManage inbound and/or outbound calls;Follow various communication scripts when speaking to a caller;Handle customer engagement;Identify customer needs, answer questions and solve problems;Build sustainable customer relationships;Organize all conversation records;Desired Skills:Basic Microsoft skills requiredInbound Call CentreOutbound Call centreContacting customersCall Center ServicesCommunicating with CustomersPhone MannerAdministration Customer Service
25d
Successfully Added to List
View and manage your saved ads in your account.