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JOB DESCRIPTION INFORMATION: Job Title: IT Support EngineerEmployment Type: PermanentWork Model: Onsite JOB CONTEXT:The IT Support Engineer is responsible for providing comprehensive support for enterprise applications, network systems, and desktop environments. The role includes installation, maintenance, troubleshooting, and user support to ensure the smooth operation of IT services within the organization. This position requires strong technical expertise, problem-solving abilities, and excellent communication skills to provide efficient IT support across multiple platforms. Duties and Responsibilities:System/Application/Network Support:Install, upgrade, support, and troubleshoot enterprise applications hosted on Windows Server.Manage and support multi-layered client-server environments and ensure seamless connectivity between desktops and diverse systems, including validation systems, file servers, email servers, and application servers.Diagnose and resolve Windows application and networking issues to minimize downtime.Troubleshoot network connectivity issues in LAN/WAN environments.Coordinate with vendors for support and maintenance of IT systems.Escalate unresolved issues to the IT Specialist support team when necessary.Manage virtual environments, including VMware and Hyper-V, by creating and maintaining virtual machines.Desktop Support:Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized desktop applications.Provide hardware support, including installation and troubleshooting of printers, computers, and peripheral devices.Perform general preventive maintenance and remedial repairs on IT equipment.Install and troubleshoot EM and RFID library security solutions.Customize desktop hardware to meet user specifications and company standards.Ensure compliance with warranty requirements and return defective equipment as needed.Monitor, operate, and restore service to terminal service clients and personal computers with authorized network access.Escalate complex issues to IT Specialists when necessary.Operational Responsibilities:Address hardware and software support queries escalated from the support desk.Perform user data and application recovery.Administer email accounts, including account creation and distribution list management in Gmail Business.Manage Active Directory user accounts, including creation, management, and password resets.Utilize diagnostic tools to troubleshoo
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Engineer-1203171-Job-Search-07-15-2025-04-20-49-AM.asp?sid=gumtree
9mo
Job Placements
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JOB DESCRIPTION INFORMATION: Job Title: Graphic Designer Digital Marketer Employment Type: PermanentWork Model: Onsite JOB CONTEXT:We are looking for a talented Graphic Designer with a strong eye for visual storytelling and a passion for digital marketing. In this role, youll be responsible for creating high-impact visual content including logos, brochures, websites, packaging, and social media graphics that effectively communicate brand messages and engage target audiences. You will also support digital marketing efforts by designing assets for campaigns across social media, email, websites, and online advertising. Your goal will be to enhance brand visibility, strengthen audience engagement, and contribute to measurable marketing outcomes through thoughtful and strategic design.Duties and Responsibilities:Conceptualizing Visuals: Developing original ideas and concepts based on client briefs or project requirements, often using sketches, mood boards, or digital drafts.Creating Designs: Using design software (such as Adobe Illustrator, Photoshop, InDesign, or Canva) to produce high-quality graphics for both print and digital media.Collaborating with Clients and Teams: Working closely with clients, marketing teams, or project managers to understand objectives, target audiences, and brand guidelines.Selecting Visual Elements: Choosing appropriate fonts, colors, imagery, and layouts that align with the brand identity and enhance the clarity and appeal of the message.Revising and Refining: Incorporating feedback from clients or team members and making necessary revisions to designs.Preparing Final Files: Exporting and packaging design files in the correct formats and resolutions for various platforms, including print, web, and social media.Staying Updated: Keeping up to date with current design trends, emerging technologies, and software updates to ensure work remains fresh and competitive.Develop and Execute Digital Marketing Campaigns: Plan, implement, and manage comprehensive marketing campaigns across multiple digital platforms, including social media, email, search engines, and display advertising.Content Creation and Management: Create engaging content for websites, blogs, social media, and email campaigns. Optimize content for search engines and user experience to increase organic traffic.Data Analysis and Performance Tracking: Monitor and analyze key performance metrics such as website traffic, engagement, conversion rates, and return on investment (ROI). Use analytics tools to refine strategies and improve campaign effectiveness.Market Research and Trend
https://www.jobplacements.com/Jobs/G/Graphic-Designer-Digital-Marketer-1203168-Job-Search-07-15-2025-04-20-49-AM.asp?sid=gumtree
9mo
Job Placements
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The Company:Our trusted client provides highly reliable managed IT services and outsourced support locally. They securely supply essential cloud computing and cybersecurity solutions to mid-market businesses. Their strict focus on high-level technical advisory secures absolute market trust nationwide.What Youll Be Doing:Resolve high-level technical escalations from busy junior support engineers daily.Perform deep diagnostic checks on all complex recurring system failures safely.Design scalable and secure IT infrastructure environments for diverse commercial clients.Lead complex system migrations and large cloud deployments confidently and securely.Maintain highly accurate technical diagrams for all managed client environments daily.Experience & Qualifications:You must clearly show proven daily experience in high-level technical IT support.You strictly need a deep working understanding of complex cloud computing environments.You must possess a strong proven ability to lead large network infrastructure migrations.You need a proven daily ability to mentor and guide junior technical staff.You must confidently design scalable security solutions for diverse mid-market commercial clients.This exclusive opportunity is managed by TRP. This role builds a highly rewarding career with a leading managed IT services authority.
https://www.jobplacements.com/Jobs/T/Technical-Consultant-1271454-Job-Search-04-18-2026-00-00-00-AM.asp?sid=gumtree
13h
Job Placements
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Requirements:2 to 5 years experience in customer success, account management, or a similar client facing roleExposure to SaaS, operations, or field service environments is beneficialStrong communication and problem solving skillsComfortable managing onboarding, training, and ongoing client relationshipsKey Responsibilities:Client Relationship ManagementAct as the primary point of contact for assigned clients, building strong and lasting relationships.Regularly engage with clients to understand their business goals and how the platform can support them.Conduct regular checkâ??ins, reviews, and performance evaluations.Onboarding & ImplementationOversee the onboarding process for new clients, ensuring a smooth transition.Collaborate with the implementation team for timely deployment.Ensure accounts are correctly configured before goâ??live.Drive real usage in the field, not just system setup.Support & Issue ResolutionServe as an escalation point for client issues and coordinate resolution with internal teams.Proactively identify and address potential challenges impacting satisfaction or retention.Training & EnablementProvide training and resources to ensure effective platform use.Develop customized solutions and workflows tailored to client needs.Client Advocacy & FeedbackAct as the voice of the client internally, sharing feedback with product, support, and development teams.Advocate for client needs while aligning with organizational goals.Performance Monitoring & ReportingTrack success metrics, usage data, and KPIs to assess client value.Provide regular performance updates and strategic recommendations.Renewals & UpsellingDrive retention by ensuring satisfaction and continued usage.Identify upselling and crossâ??selling opportunities.Own retention and expansion revenue targets.Prevent churn and identify growth opportunities across sites, users, and modules. Skills & CompetenciesEssential SkillsCustomer Relationship ManagementProblemâ??SolvingTechnical Proficiency with SaaS platformsStrong Communication (verbal and written)Analytical ThinkingCore CompetenciesClientâ??Centric MindsetTeam CollaborationOrganizational SkillsAdaptabilityLeadershipPerformance & Success MetricsDrive successful client onboarding within defined timelines.Monitor and improve client usage, engagement, and adoption.Maintain high retention rates by proactively addressing risks.Identify and execute opportunities
https://www.jobplacements.com/Jobs/C/Client-Success-Manager-1282073-Job-Search-04-17-2026-10-00-11-AM.asp?sid=gumtree
13h
Job Placements
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Responsibilities:Provide software & hardware support on all our products.Build solid business relationships with our clients.Manage and execute all service calls and new installations (hardware & software) in the set time-frames and the profitability of it.Research, diagnose, troubleshoot, and identify solutions to resolve customer queries.Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal teams.Provide prompt and accurate feedback to customers and the development team.Ensure the proper recording and closure of all issues.Complete onsite networking fault prevention, as well as resolved onsite challenges.Prepare accurate and timely reports.Requirements:2 years experience in the time & attendance/access control field would be ideal.Must have at least 2 years telephonic, call centre and field support experience.A+ and N+ certification and networking experience.Excellent written and verbal communication skills.Valid drivers license.Apply today!
https://www.jobplacements.com/Jobs/S/Software-Support-Consultant-1273789-Job-Search-04-17-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Key Responsibilities:Support day-to-day database operations across SQL Server and open source environments, including monitoring, backups, restores, and basic performance tuningAssist in maintaining database availability, integrity, and security across production and non-production systemsExecute routine maintenance tasks such as patching, indexing, and housekeepingMonitor database performance and proactively escalate issues to senior engineersSupport incident resolution in line with SLA requirements using ITSM platforms such as ServiceNowAssist with database provisioning, configuration, and deploymentsMaintain accurate documentation of database environments, processes, and proceduresCollaborate with automation and monitoring teams using tools such as ManageEngine and AnsibleParticipate in standby and after-hours support as required within a managed services environment Experience:Basic to intermediate experience with Microsoft SQL Server administrationExposure to open source databases such as MySQL and PostgreSQLUnderstanding of backup and recovery models and database security fundamentalsFamiliarity with Linux and Windows server environmentsExposure to monitoring tools and ITSM platforms such as ServiceNow is advantageousBasic scripting knowledge (PowerShell, Bash, or similar) is beneficialExperience within a managed services or enterprise environment will be advantageous Qualifications:Relevant Diploma or Degree in Information Technology, Computer Science, or a related fieldCertifications in SQL Server or open source databases will be advantageous but not mandatory
https://www.jobplacements.com/Jobs/J/Junior-Database-Administrator-SQL--Open-Source-1281947-Job-Search-04-17-2026-04-21-20-AM.asp?sid=gumtree
2d
Job Placements
1
Main Purpose of the Job:The L2 Commvault Engineer is responsible for the day-to-day operational support, administration, and optimisation of Massmarts enterprise backup and recovery environment. The role ensures that all data protection services remain stable, secure, and aligned to agreed SLAs, while supporting continuous improvements in automation, resilience, and recovery readiness. The engineer will operate within a hybrid delivery model, collaborating with onsite Massmart IT teams, NEC XON service management, and the global delivery centre to ensure consistent service availability and performance. Key Responsibilities:Manage and maintain the Commvault backup and recovery platform across enterprise environmentsMonitor backup jobs, identify failures, and proactively resolve incidentsPerform backup restores and support disaster recovery processes across multiple environmentsConduct root cause analysis and implement corrective actions to prevent recurrence of issuesEnsure alignment with SLAs through effective incident, problem, and change management via ServiceNowPerform performance tuning and capacity management of backup infrastructureExecute patching and upgrades of Commvault componentsValidate backup integrity and ensure recoverability of critical dataConduct regular disaster recovery testing and recovery validation exercisesSupport backup and recovery operations across virtual, physical, and cloud workloadsCollaborate with internal and external stakeholders to ensure service continuityContribute to automation initiatives using scripting and orchestration tools to improve efficiency and reduce manual effortMaintain accurate documentation, reporting, and ticket management Experience:Proven experience in enterprise backup and recovery environmentsHands-on experience with Commvault administration and supportExperience supporting virtual, physical, and cloud-based workloadsExposure to ServiceNow or similar ITSM tools for incident, change, and problem managementExperience in performance tuning, capacity planning, and platform optimisationExperience in large-scale, distributed, or retail environments will be advantageous Qualifications:Relevant Commvault certifications (REQUIRED)Degree or Diploma in Information Technology or related field (preferred)Relevant backup, storage, or infrastructure certifications will be advantageous
https://www.jobplacements.com/Jobs/L/L2-Commvault-Engineer-1281948-Job-Search-04-17-2026-04-21-20-AM.asp?sid=gumtree
2d
Job Placements
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