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Results for office assistant jobs in Hotel Jobs in Western Cape
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
3d
Requirements:*Hotel Management Diploma or similar (Tourism) students welcome* Excellent verbal and written communication skills* Brilliant supervision, self - motivation and task delegation abilities* Willingness to perform shifts including late shift and weekends* MUST have a drivers license and own vehicle (Non-negotiable)Responsibilities:* Responsible for managing daily front office procedures and tasks* Ensuring the smooth running of service when on duty. Managing the team for all matters pertaining to the property, housekeeping, kitchen, security and guests* Working closely with central reservations for all bookings through OTAs and direct bookings* To promote a professional and hospitable image to the guests. Giving full co-operation to any guests requiring assistance with a prompt, caring and helpful attitude* Working closely with the housekeeping department, liable for overseeing the cleanliness, details and that policies and procedures are being met as per our 5 star standards.Salary negotiable based on experience
15d
1
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A wine estate in Stellenbosch, Western Cape is looking for a friendly, hardworking & reliable team player with excellent communication skills (Afrikaans & English) & attention to detail to drive the Events Department within our Estate.The candidate would need to be available to work shifts, weekends and public holidays. This is a necessity and non-negotiable. Own transport essentialDUTIES will include (but not be limited to):Contacting potential leads – establishing & maintaining relationships with vendors & venues – planning event details & all aspects, including seating, dining etc – creating financial reports & collecting payments on time – arrange events & addressing potential problems that may arise – evaluate event’s success & submit reports – assist all event operations (preparing venue, invitations etc.) – maintain administrative procedures with regards to quotations, contracts, paymentsESSENTIAL QUALIFICATIONS, SKILLS & EXPERIENCES:-Matric with 2-year diploma in Hospitality / Event Management-Minimum of 3 years working experience in Functions/Events in Hospitality-Wedding co-ordinating experience beneficial-Knowledge of Conference/event preparation techniques-Excellent verbal & written communication skills & attentive, friendly & service-oriented manner-Languages: English & Afrikaans, additional languages beneficial-Computer savvy (Protel, Microsoft Office)-Ability to multi-task & prioritize departmental functions to meet deadlines-Work well in stressful, high-pressure situationsAPPLICATION : Only complete applications will be entertained. To complete please send your CV with a clear photo, a cover letter, your salary expectation & contactable references in order to be considered.CV'S can be sent to events-manager@asara-hotels.com
16d
1
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My name is Lulu ,
Seeking for any available post as a Cleaner ,housekeeping or Tea lady .
I know the below responsibilities and requirements which I can perform at your house or office.
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture
Ability to manage your time efficiently.
Work well unsupervised.
Handle basic maintenance and cleaning.
Ability to maintain a professional appearance and interact positively with hotel guests.
Hard worker.
Please contact me at 0837602708
For references, please contact the below contacts numbers.
0629903622 Kerrigan
0748079268 Rosly Tuner
0823106369 Alexstrodom
8mo
Ads in other locations
4
SavedSave
Housekeeping Co-ordinator:
·
5 star standards are maintained
·
Assist and supervise housekeeping
·
Make sure laundry is running efficiently
·
Make sure all housekeeping supplies are
available Must be creative & love housekeeping & cleanliness
· Maintenance Co-Ordinator:·
Co-ordination of maintenance ·
Prioritising maintenance projects·
Planning ahead of maintenance to be done
throughout the lodge·
Make sure all materials are available for any
projects
Front Office & Reservations Assistant:
·
Guest Services; check-in & out procedures
· Promote activities that are offered
·
Good telephone etiquette
· Knowledge of Innkeeper SoftwareGeneral Skills:·
Strong problem-solving abilities·
Very competent with figures & spreadsheets·
Lead by example·
Team player·
Must be conscientious·
Extremely neat, tidy and organized·
Maintain a professional approach ·
Impeccable attention to detail·
Must be able to following instructions Tertiary & Experience:
·
Relevant Degree or Diploma
·
Housekeeping and maintenance experience 3 – 5
years
·
Skilled & experienced with reservations
system
·
At least 3 year working experience at 5-star
properties
·
Excellent computer & software skillsPersonal:·
Fully bilingual·
Strong operational and leadership skills·
Excellent communication skills·
Focussed, creative and passionate about the
hospitality industry·
An excellent track record with contactable
references
·
No bad habits e.g. smoking/drinking/other email CV & supporting documentation to accounts@thegorge.co.za
3d
1
At Boutique Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed guests. We genuinely care about our staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.
We support personal and professional growth with internal development programs, traineeships, study loans, and professional coaching. Additionally, we offer comprehensive benefits, including medical aid, retirement and disability funding.
Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.
Reservationist:
As our Reservationist: Receptionist, you will respond to all enquiries and proposals efficiently and client-orientedly and offer service excellence.
Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking. You will produce all documentation for group accommodation and normal bookings.
You will supervise the house keeping Department when the Manager is not on shift.
Along with your Matric Certificate or relevant equivalent certificate, we require a Hospitality Diploma and at least 2 years’ experience in Reservations, and/or Front Office. Your strong administrative and data entry skills, ability to identify numerical errors, and excellent organisational and time-management abilities will set you apart from other candidates.
You are proficient in using night brigde ans sempa and MS Office.
To apply, please send applucation ans cv to gm@kiwiboutiquelodges.co.za
We are an equal opportunity employer
6d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
13d
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