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**Job Title: Front Office Receptionist (Night Shift)**
**Location:** Glenwood, Durban
**About Us:**
Join our boutique hotel team and be a part of creating memorable experiences for our guests. We are seeking a dedicated Front Office Receptionist to work the night shift, providing exceptional service and ensuring the smooth operations of our front desk.
**Responsibilities:**
- Greet and check-in guests with a warm and friendly demeanor
- Handle guest inquiries, requests, and concerns promptly and professionally
- Manage reservations and assist with the check-out process
- Maintain a clean and organized front desk area
- Collaborate with team members to ensure guest satisfaction
- Other duties as assigned
**Requirements:**
- Previous experience in a customer service role, preferably in a hotel setting
- Excellent communication and interpersonal skills
- Ability to work independently and handle multiple tasks efficiently
- Strong attention to detail and problem-solving skills
- Willingness to work night shifts
- Honest, reliable, and dedicated to providing outstanding services
If you meet the requirements and are passionate about delivering exceptional guest experiences, we'd love to hear from you. Please submit your resume and cover letter to info@mbhotel.co.za
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