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Salary: Negotiable depending on experience (R11k – R14k)The position available, entails the following:1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.3. To deal with guest requests to ensure a comfortable and pleasant stay.4. Check guests into rooms and checking out guests5. Provide information about restaurants, activities and services6. To be responsible for accurate and efficient accounts and guest billing processes7. To assist in keeping the hotel reception area, dining room and patio clean and tidy at all times, as well as the upstairs venue and balcony8. To undertake general office duties:- Correspondence,- Emails,- Filing- Telephone- Ensure the smooth running of the reception area.9. To administer all routes of reservations to ensure that room bookings are made and recorded accurately.10. To ensure that all reservations and cancellations are processed efficiently. Follow up on all payments, provisional reservations and requests meeting turnaround times.11. To keep up to date with room prices and special offers to provide accurate information to guests.12. To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager.13. To administer the general petty cash system and float in an accurate manner.14. Act as Duty Manager when required.15. To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings16. Upselling of all merchandise17. Servicing of beverages and food18. Setting up buffet and stocking honesty bar19. Setting up of braai, cooking and preparing platters, light meals and picnics20. Making rounds at the swimming pool and room to ensure guests are happy21. Assist with room checks and managing housekeeping22. Stock control23. Assist with social mediaThe above are guidelines for this position, but it will not be limited to these, and the staff member may be asked to assist in any other departments where help might be needed.
14d
1
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My name is Lulu ,
Seeking for any available post as a Cleaner ,housekeeping or Tea lady .
I know the below responsibilities and requirements which I can perform at your house or office.
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture
Ability to manage your time efficiently.
Work well unsupervised.
Handle basic maintenance and cleaning.
Ability to maintain a professional appearance and interact positively with hotel guests.
Hard worker.
Please contact me at 0837602708
For references, please contact the below contacts numbers.
0629903622 Kerrigan
0748079268 Rosly Tuner
0823106369 Alexstrodom
9mo
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