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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants.
Job Purpose:
The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity.
Responsibilities:
• Prepare food-cost reports by gathering required information for each store and analysing information
• Implement food-cost action plans
• Monitor expenditure of all stores under your control ensuring all budgets adhered too
• Ensure all stores are adequately staffed to deliver 100% customer service
• Ensure monthly audits of all stores in assigned areas
• Respond to and follow-up on all customer complaints in assigned areas
• Visit stores in assigned areas according to an organized work schedule
• Train and correct store staff in assigned areas, in implementing correct procedures
• Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas
• Ensure all stores practice correct food safety and sanitation procedures
• Ensure all stores in assigned areas achieve the requisite pass on all audits
• Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes
• Together with Store Management, draft action plans based on audit results and ensure effective execution
• Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget)
• Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.)
• Conduct disciplinary hearings and investigations with the assistance of HR
• Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances
• Review operational records and reports of stores in assigned areas, to project sales and determine store profitability
• Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team
• Reports as required on sales, labor, food cost and PL performance
• Attend to customer complaints and assist as far as possible Experience:
• 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry.
• Fast food restaurant industry
• Strong Operationally
• Financial acumen
• Experience in running multiple stores
• Strong personality Salary: Market related (negotiable based on level of experience)
Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212
6mo
1
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A Restaurant situated in Parktown JHB is seeking an experienced meat griller to join its team in the kitchen department. This person will be responsible for the following:- Cook and prepare meat products as per order requirements (steak, chicken, wings, burgers)- Prepare meat in terms of customer order and temperature (rare, medium, medium-well, well done)- Prepare burgers and sauces inline with company prescribed recipes- Assist with the cleaning of the kitchen on a regular basisThis position pays by the hour and estimated earnings will be approximately R5000.00 - R6000.00 per monthPlease send your cv to gabriel@easyskill.co.za or WhatsApp your CV to 087 803 3545
12d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
2mo
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