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Assistant manager position - Available immediatelyJob description:- Day to day management- Assisting with operational aspects e.g. Front of house- Opening/Closing- Maintaining customer service- Stock control / orders- Staff management- Shift work / Flexi hoursRequirements- Good communication skills- Experience in managerial - Takes pride in their appearance- Punctual- Age: 30 - 45KINDLY FORWARD YOUR CV TO: ad.cvapplications@gmail.com
East London
Results for customer services jobs in "customer services jobs" in Hospitality Jobs in South Africa in South Africa
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Café 365 at Engen is looking for a friendly, energetic Barista to join our team. The ideal candidate is passionate about coffee, enjoys working with people, and takes pride in delivering excellent customer service in a fast-paced environment.Key Responsibilities:
Prepare and serve high-quality coffee, beverages, and light food items according to Café 365 standards
Provide warm, professional, and efficient service to all customers
Operate coffee machines, grinders, and other café equipment correctly and safely
Maintain cleanliness and hygiene of the café, workstations, and equipment at all times
Handle cash and card transactions accurately
Restock supplies and assist with stock control as needed
Follow health, safety, and company policies consistently
Requirements:
Previous barista or customer service experience
Strong communication and interpersonal skills
Ability to work well under pressure and as part of a team
Reliable, punctual, and well-presented
Willingness to work night shift, including weekends and public holidaysSend CV to Sonnendal.Engen@gmail.com
6d
Plattekloof1
JOB TAG LINE:A prominent golf business in Johannesburg is looking for a Receptionist/Office AdministratorJOB TITLE:Receptionist/Office AdministrationBUSINESS NAME:ConfidentialREPORTS TO:ManagersRESPONSIBILITIES:The Receptionist/Office Administrator plays a pivotal role in assisting the management of the business to deliver an exceptional service to their customers. This is the first point of contact for customers, responsible for providing courteous and professional assistance, offering information about the services offered, and maintaining a welcoming and friendly atmosphere in the reception area. By efficiently managing enquiries, administrative tasks, and supporting management, the Receptionist/Office Administrator contributes to the smooth operation of the business.Welcome and greet all customers in a friendly and professional manner upon arrival.Assist customers with inquiries providing accurate and helpful information.Answer incoming phone calls promptly and assist as directed.Provide administrative support to ensure the smooth management of the business.Manage customer bookings.Ensure cleanliness and organisation of the reception area at all times.Receive and coordinate incoming and outgoing general emails, ensuring timely responses or forwarding to relevant personnel.Assist with the loading of new stock, updating of price lists and catalogues.Assist with invoicing and payments made on site.Golf knowledge is advantageous.REQUIREMENTS:Matric.Experience in a similar role will be advantageous.Minimum of 2 years’ experience in a similar role.Excellent written and verbal abilities in English,.Digital literacy: including MS Office (Outlook, Word, Excel and Powerpoint)Customer Service Orientation: Demonstrates a genuine desire to assist customers and fulfil their needs, ensuring a positive experience.Own transport is preferable.
https://www.jobplacements.com/Jobs/R/Receptionist-and-Office-Administrator-1259609-Job-Search-02-05-2026-07-00-15-AM.asp?sid=gumtree
9d
Job Placements
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Junior Manager -Restaurant (Menlyn)We are looking for a reliable and motivated Junior Manager to join our restaurant in Menlyn. This role is ideal for someone with strong restaurant experience who is ready to grow into a management position.Key Responsibilities:Assist with daily restaurant operationsSupport and supervise staff during serviceEnsure excellent customer service and guest satisfactionHandle basic admin, cash-ups, and opening/closing dutiesAssist with stock control and operational standardsAddress guest queries professionallyRequirements:Previous restaurant experience (supervisory experience advantageous)Good leadership and communication skillsCustomer-focused and detail-orientedWilling to learn and grow within the businessAble to work shifts, weekends, and public holidaysEmail cv to lovertynemaisa@gmail.com
5d
VERIFIED
1
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Send your CV to careers@oumeul.co.zaThe barista is responsible for the
daily operations of the beverage station, ensuring that every beverage served
is up to Ou Meul standards.
List of Responsibilities & duties, including but not
limited to:
●
Ensures
that the standard of all beverages is satisfactory
●
Follows
all Company drink recipes and procedures.
●
Is
educated on all coffee, tea and beverage products.
●
Understands
the history of Ou Meul.
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Excellent
customer service that is fast, friendly and personalized.
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Able to
answer any customers query regards our products and services.
●
Reports
any customer complaints to manager on duty.
●
Overseas
the stocking of shelves.
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Overseas
the cleanliness the bar area, floor, windows and grinders.
●
Reports
potential safety hazards to the manager on duty.
●
Reports
all employee accidents to the manager on duty.
●
Informs
the manager on duty of any operational inconsistencies.
Requirements and Physical Demands:
●
Completed
Barista training.
●
Maintains
positive Company morale and professional attitude.
●
Must be
able to work overtime, as needed.
●
Excellent
verbal skills.
●
Well-organized
and detail-oriented.
●
Regularly
required to lift and/or move items up to 15kg.
●
Regularly
required to handle food and hot beverages.
5d
Oranjezicht1
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Cafe Panetteria is looking for enthusiastic and energetic artisan baristas. If you think you have what it takes to be a Cafe Panetteria coffee brew expert then send us your resume. Send your resume to our business email address: orders@cafepanetteria.comOr apply directly via our website @ www.cafepanetteria.netDuties & Responsibilities: We are looking for an amazing person like yourself with exceptional skills as a barista who would like to be apart of our team of front of house staff. If you are passionate about all things coffee and tea we would like you to join our amazing team of professionals please feel free to send us your resume:Describe menu items, suggest products, and upsell specials.Process payments (cash, credit/debit) using the POS system.Resolve customer issues with professionalism. Greet customers warmly and build rapport.Take orders accurately, noting customizations and dietary needsPrepare hot and cold drinks (espresso, teas, smoothies) following recipes.Operate espresso machines, grinders, blenders, and brewers.Prepare and serve food items like pastries, sandwiches, and muffins.Ensure consistent quality and presentation. Maintain cleanliness of the counter, seating, equipment, and utensils.Restock supplies (cups, beans, syrups, pastries).Handle opening/closing duties, including setup and cleaning.Monitor equipment, report maintenance needs, and follow health/safety rules.Passion for coffee and customer service.Strong communication, multitasking, and time management.Attention to detail and ability to work in a fast-paced setting
6d
Somerset West1
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Duties: Manage overall guest service experience in the camp, ensuring that high standards are maintainedProvide full-service functionality to guests; ensuring you are present for all mealtimes until guests are finished.Be accountable for all service-related stock consumption and stock takes, including service-related items such as cutlery & crockeryInteract with guests and ensure you collect all personal preferences and relevant information, using this to tailor make their experience.Provide feedback to relevant management on any issues noticed by yourself or the guests Requirements: Grade 12Formal butler / hospitality qualificationsMust have experience in a senior butler role with responsibilities such as stock takes,ordering, staff management, etc.Well spoken, organised, and able to work under pressure.Good understanding of 5-star establishmentsKnowledge of the highest level of F&B customer service in a luxury environment.Sound wine, cocktail, food knowledge preferredSound knowledge when it comes to dietary requirements/preferencesMust be able to work in a fast-paced environment and have a passion for working with people.
https://www.executiveplacements.com/Jobs/S/Senior-Butler-1262003-Job-Search-02-12-2026-10-03-51-AM.asp?sid=gumtree
2d
Executive Placements
1
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Duties: Oversee daily operations of the shop, including but not limited to staff management, inventory control, and customer service.Ensure compliance with company policies, procedures, and food safety standards at all times.Recruit, train, and motivate staff members to deliver high-quality service and maintain a positive work environment.Manage inventory levels and orders to prevent shortages and minimize waste.Monitor and analyse sales and financial reportsHandle customer inquiries, complaints, and feedbackMaintain cleanliness and sanitation standards in accordance with health regulations and company guidelines. Requirements: Previous experience managing a coffee shop or restaurant is essential.Strong leadership skills with the ability to effectively manage and motivate a diverse team.Excellent communication and interpersonal skills.Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.Proficiency in inventory management and cost control techniques.Knowledge of food safety regulations and procedures.Valid SA IDFlexible availability, including evenings, weekends, and holidays.
https://www.jobplacements.com/Jobs/S/Store-Supervisor-1261332-Job-Search-02-11-2026-04-03-45-AM.asp?sid=gumtree
3d
Job Placements
1
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Our successful Hotel Front Office Supervisors, Guest Services Supervisors and Shift Leaders ? accurately and efficiently fulfil all administrative requirements of the Front Office? ensure excellent customer service levels are maintained in the implementation of systems, loyalty programmes, reservations and forward bookings? build and maintain a working environment in which staff are fully trained, supportive of each other and competent? work as part of a team or individually to deliver high quality standards.If you have these qualifications, join our team: Matric (NQF 4); good numeracy, verbal and written English skills (NQF 4); at least two years experience as a receptionist.
https://www.jobplacements.com/Jobs/F/Front-office-Supervisor-1260380-Job-Search-2-9-2026-6-34-11-AM.asp?sid=gumtree
5d
Job Placements
1
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Job Purpose: Payment Manager is responsible to lead and oversee the companys end-to-end payment operations, ensuring secure, efficient and scalable payment solutions across markets, while driving strategic initiatives, optimising performance, mitigating risks and delivering a seamless customer experience.Job Scope/ Responsibilities:Lead and manage the end-to-end payment function, driving payment strategy, partner selection, process optimisation, risk mitigation and regulatory compliance across multiple markets.• Oversee cross-functional teams and stakeholders, ensuring efficient payment operations, performance monitoring and actionable insights to support business growth and scalable, secure payment solutions.• Conduct in-depth assessments of payment landscapes in various markets to determine preferred methods, infrastructure capabilities and regulatory constraint.• Recommend payment solutions aligned with customer needs, business models and expansion plans.• Track emerging trends in digital payments, fintech innovation and regulatory changes that may impact business operations.• Identify, compare and evaluate potential payment service providers, acquirers and gateways based on reliability, cost, conversion rates, settlement cycles and integration complexity.• Lead the selection and onboarding of new payment partners to support product launches or market expansion• Collaborate with Product and IT teams to integrate new payment methods and optimise transaction routing• Work with the insights team to constantly analyse the performance of payment methods to ensure they are working efficiently.• Frequently report on the analytics of each payment method and reasons for their relative performance metrics.• Ensure payment systems operate with high uptime, strong authorisation rates and minimal transaction failures.• Continuously refine payment flows to improve customer experience and reduce friction.• Identify and monitor payment-related risks, including fraud, chargebacks, regulatory non-compliance and operational failures.• Work with Payment Processing teams to enforce AML/KYC requirements, data security standards and local regulatory frameworks.• Implement or enhance fraud detection tools, rules and monitoring processes.• Support commercial negotiations with payment service providers and vendors, ensuring favourable pricing, SLAs and service agreements.• Maintain strong relationships with payment partners and escalate issues to ensure timely resolution.• Evaluate payment service providers performance regularly and recommend optimisation or replacement when needed.• Analyse transaction data to identify trends, measure performance and provide insights that support commercial and operational decisions.• Use data to recommend improvements to payment routing, risk filters,
https://www.jobplacements.com/Jobs/P/Payment-Manager-1262404-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
1d
Job Placements
Assistant manager position - Available immediatelyJob description:- Day to day management- Assisting with operational aspects e.g. Front of house- Opening/Closing- Maintaining customer service- Stock control / orders- Staff management- Shift work / Flexi hoursRequirements- Good communication skills- Experience in managerial - Takes pride in their appearance- Punctual- Age: 30 - 45KINDLY FORWARD YOUR CV TO: ad.cvapplications@gmail.com
11d
East London1
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PUB & RESTAURANT MANAGERLocation: Hartbeespoort, NorthwestWe are seeking a hands-on, experienced Pub and Restaurant Manager to lead the daily operations of our busy and popular venue in Hartbeespoort.This role suits a strong hospitality professional who can manage people, control costs, and deliver excellent customer experiences in a high-volume environment.Key ResponsibilitiesOversee all bar and restaurant operationsManage staff, including rosters, discipline, and performanceMaintain high service and food quality standardsHandle cash-ups, stock control, and orderingResolve customer queries and ensure exceptional guest experienceEnsure full compliance with liquor, health, and safety regulationsRequirementsProven experience in pub or restaurant managementKnowledge of South African liquor lawsStrong leadership and people-management skillsWilling to work shifts, weekends, and public holidaysExperience using GAAP or similar POS systems
https://www.jobplacements.com/Jobs/P/Pub--Restaurant-Manager-1260048-Job-Search-02-06-2026-05-00-15-AM.asp?sid=gumtree
8d
Job Placements
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Restaurant / Hotel Manager – Job SpecificationWe are seeking an experienced and confident Restaurant or Hotel Manager to join our team.Minimum Requirements:
At least 3 years’ experience in a restaurant or hotel management role
Strong leadership skills with the ability to manage and support staff effectively
Excellent customer service skills and the ability to maintain positive guest relationships
Ability to uphold high standards of professionalism, cleanliness, and service across the business
Comfortable working in a fast-paced, high-volume environment with a large team
Strong attention to detail and the ability to remain focused under pressure
Location Requirement:
Applicants must reside in or near Johannesburg, preferably within the Bedfordview and surrounding areas
To Apply:
Please send your CV to: SushiAndGrillB@gmail.com
12d
BedfordviewWe are looking for a friendly,
receptionist to manage check-ins/outs, reservations, calls, and guest queries.
Must be well-spoken, well-presented, and able to work weekends/public holidays.
Key Responsibilities:Greet guests, manage check-ins/check-outs,
and handle reservations.Answer
calls, emails, and guest queries professionally.Process
payments, issue invoices/receipts, and balance the cash-up.Coordinate
with housekeeping and maintenance to ensure smooth room readiness.Resolve
guest concerns quickly and calmly.Maintain
accurate records on the hotel system.Requirements: MatricStrong
communication and customer service skills.Computer
literate. Excellent
attention to detail and reliability.Ability
to work shifts, weekends, and public holidays.Well-presented
and professional.
How to Apply
Email your CV to: mhotel2@gmail.com
6d
VERIFIED
SavedSave
Cashier counterhands required for halal take aways in various locations, salt river, rondebosch, Crawford, N1 city, wynberg. Must have customer service and be able to work on a touch screen point of sale. Whatsapp on 0813565100 between 9am and 9pm. Strictly NO calls. Not everyone will get a response.
15d
Other️ POSITION: FOOD & BEVERAGE / RESTAURANT MANAGER – PRIVATE ESTATE Location: Near Port Elizabeth, Eastern Cape Applications close: 28 February 2026 Email applications to: jobopeningsza@gmail.comA privately owned estate near Port Elizabeth is recruiting a dynamic and experienced Food & Beverage / Restaurant Manager to oversee all dining, service, and front-of-house operations. This is a hands-on leadership role suited to someone who thrives in a hospitality environment and maintains exceptional service standards. Key ResponsibilitiesOversee daily F&B and restaurant operationsLead, train, schedule, and manage service and restaurant staffMaintain high-quality guest service and dining standardsManage stock control, ordering, supplier relationships, and cost efficiencyWork with the kitchen team to ensure smooth service flowOversee setup, presentation, and cleanliness of all dining areasImplement and monitor systems, procedures, and service standardsHandle guest feedback and resolve service issues promptlyAssist with function management, events, and special dining experiencesReport to senior management and support overall estate operations✅ RequirementsMinimum 3–5 years’ experience in an F&B Manager / Restaurant Manager roleStrong leadership and team-management skillsExcellent communication, interpersonal, and customer service abilitiesGood understanding of stock control, cost management, and suppliersAbility to remain calm, organised, and solution-driven under pressureExperience in lodge, hotel, or estate hospitality is highly advantageousHigh attention to detail and a passion for service excellence Application RequirementsPlease include:CVShort motivation summarising relevant experienceLast / current salary and salary expectationAvailability / notice period Apply to: jobopeningsza@gmail.com Closing Date: 28 February 2026Only shortlisted candidates will be contacted.
5d
Port ElizabethREAD CAREFULLY!.PLEASE DO NOT APPLY IF YOU DO NOT MEET ALL THE REQUIREMENTS AS LISTED BELOW!We are looking for a qualified restaurant/shop manager with a blend of hands-on experience minimum of 4 years in hospitality in a managerial position and strong administrative skills. Very strong leadership and exceptional customer service skills. Key qualifications include a hospitality degree/diploma, proficiency in POS systems, financial acumen (budgeting, inventory), and knowledge of food safety regulations. You will be responsible for the quality and reputation of the restaurant/shops. Handle a wide range of administrative and HR duties, including hiring staff and training staff to provide quality food and service. You will also be responsible for managing staff contracts and salaries.Key Qualifications & RequirementsExperience: Proven, hands-on experience in the hospitality industry, often as a manager, supervisor or assistant manager.Education: A diploma/degree in hospitality, culinary arts, admin/HR or business management.Technical Skills: Proficiency with restaurant management software (e.g., POS systems) and computer skills.Certifications: Health, food safety and sanitation certifications.Essential Skills & CompetenciesLeadership & Team Management: Ability to hire, train, manage and motivate staffCustomer Service: Exceptional interpersonal skills for resolving customer issues and ensuring a high-quality dining experience.Operational & Financial Acumen: Knowledge of inventory management, food cost analysis, and P&L (profit and loss) statements, etcProblem-Solving & Flexibility: Ability to handle high-pressure, fast-paced environments.Physical Requirements: Ability to stand for long periods and lift.General Requirements:
supervises the running of the restaurant/shops.
Plans menus, manages costing and menu pricing
Oversees quality in food preparation
Orders food supplies/stock
Handles food and beverage deliveries
Checks the quality of all meat, fruit and vegetables that are served in the restaurant/shops.Send your CV ONLY Monday - Friday, between 9am - 5pm to this whatsapp number 0781231952. Any CV sent outside these times will be INSTANTLY DELETED. DO NOT CALL the WhatsApp number provided.
1d
Sandton1
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Duties: Assign tasks and ensure all staff positions are covered for the duration of shiftAnswer phone inquiries, direct calls and provide basic informationOversee and manage receptionists, and portersAddress complaints and requests with quality customer service skillsRecruit and train new employeesMaintain office equipment such as photocopier, fax machine, telephones etc.Monitor front desk and ensure all employees comply with all procedures and policiesOversee mail deliveries, packages, and couriersPurchase, track, and invoice office suppliesCreate, organize, and maintain rosters for all employeesEnsure front desk is covered at all timesPerform bookkeeping, reservations, and clerical dutiesAssist in planning company events, meetings, luncheons, and employee team building activities or special projects as neededManaging the Room check chart and adminManaging events and restaurant bookingsWork hand in hand with Maintenance Manager and Exec Housekeeper, ensure rooms are always guest ready Requirements: High school degree or equivalent; or certification in management in related field preferredAt least 3+ years of previous experience as a FOM or Assistant front office manager or a related role preferredProficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel, Opera knowledge)Solid customer service skillsExcellent leadership, team building, and management skillsEncouragement to team and staff; able to mentor and leadExcellent verbal and written communication skillsIn-depth understanding of the industryStrict adherence to company policy and procedures, mission statement, and sales goalsOwn transport essential Work shifts
https://www.executiveplacements.com/Jobs/F/Front-Office-Manager-1260091-Job-Search-02-06-2026-10-13-32-AM.asp?sid=gumtree
8d
Executive Placements
2
SavedSave
Waiters/Waitresses Wanted. A minimum of one year work experience in customer service required. Prior experience in Indian/Asian restaurants will boost standings. CV/Resume can be sent to kazi786.bd@gmail.com
14d
Berea & MusgraveSavedSave
Walk-In Interview Notice
We are pleased to announce that walk-in interviews will be conducted for Waiters.Date: 06 February 2026
Time: 09:00 AM to 11:00 AM
Venue: MR GEORGE RESTAURANT AT MELROSE ARCHInterested candidates are requested to bring a copy of their updated resume, valid ID, and relevant certificates.Duties & ResponsibilitiesGreet and seat guests with warmth and professionalismPresent menus and offer recommendations based on customer preferencesTake accurate food and beverage orders and relay them to the kitchen/barServe meals and drinks promptly and courteouslyMonitor tables and attend to guests’ needs throughout their dining experienceHandle customer complaints or concerns with grace and efficiencyPrepare tables by setting up linens, silverware, and glassesProcess payments and issue receiptsMaintain cleanliness and hygiene standards in the dining areaDesired Experience & QualificationMinimum 2 years’ experience as a waiter in a busy restaurantExcellent communication and interpersonal skillsStrong customer service orientationAbility to multitask and work under pressureFamiliarity with POS systems and basic billing proceduresNeat appearance and professional demeanourTeam player with a positive attitudeFlexibility to work evenings, weekends, and holidays
12d
Sandton2
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We’re Hiring, Join Our Fast-Food Team in Cape Town
SOUTH AFRICAN CITIZENS ONLY
We’re looking for passionate, energetic, and customer-focused individuals to join our team
Available Positions:
- Front-of-House Crew (cashiers, customer service)
- Kitchen Crew (food prep, cooking, cleaning, grillers)
Preferable people staying in these areas Nyanga, Langa, Woodstock, Obs, Delft, Gugulethu, Athlone.
Whatsapp Your CV no calls please 068 441 6398
15d
AthloneSave this search and get notified
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