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Location: Somerset West Hours: TBD. 07:00 to 11:00 and 15:00–19:00, 6 days per week Employment Type - Permanent part-time employee (on payroll) Remuneration - To discuss personally (subject to probation) Role Purpose To manage evening front-of-house operations and ensure a calm, professional, and consistent guest experience during scheduled sessions. This role is execution-focused and reports to the COO. Key Responsibilities Front Desk & Client Handling Open and close the facility for the evening shift Welcome guests and confirm bookings Check guests into scheduled sessions Answer basic client questions and direct them appropriately Skills & Qualities ~ Friendly, calm, informative, professional presence ~ Excellent communication and service orientation ~ Organised, reliable, and punctual ~ Able to learn spa/wellness equipment operations. ~Time management & operational skills ~ Excellent interpersonal skills ~ Maintain positive relationships with clients & utilize effective communication skills to ensure client satisfaction & repeat customers & business ~ High attention to cleanliness and excellent detail - oriented approach ~ Comfortable coordinating with medical professionals Room Preparation & Reset Prepare suites before sessions Reset rooms between sessions (towels, water, cleanliness check) Ensure all equipment is ready and functioning Client Guidance Guide guests on safe, correct use of: Infrared sauna Cold plunge Escalate any issues to management (no decision-making beyond SOPs) Facility Standards Maintain reception and facility presentation Follow daily checklists and SOPs Log issues and hand over to COO as required Important Requirements Lives in the Helderberg area, Somerset West, Cape Winelands. Own reliable transportPunctual, dependable, and detail-orientedComfortable working aloneHospitality, wellness, or service experience preferredInterest or experience in sports recovery or health and wellness preferred What We Provide Full training on equipment and procedures Training on booking and POS systems Uniform and daily checklists Ongoing support from operations management -------- Start Date: Mid January Interview Availability: Candidates must be available for interviews right away (between 2 - 12 January) Applications Close: 12 January Only serious and suitably qualified applicants will be considered. If you are dedicated, professional, and excited to be part of a new wellness journey, we would love to hear from you. --> Kindly specify the roll you are applying for, and send your details, CV, and motivation to: wellness.apply@gmail.com (Email Only!) And we will get in touch

Somerset West

Wellness & Front Desk Facility Host

Location: Somerset West Hours: TBD. 07:00 to 11:00 and 15:00–19:00, 6 days per week Employment Type - Permanent employee (on payroll) Remuneration - To discuss personally (subject to probation) Role Purpose To manage evening front-of-house operations and ensure a calm, professional, and consistent guest experience during scheduled sessions. This role is execution-focused and reports to the COO. Key Responsibilities Front Desk & Client Handling Open and close the facility for the evening shift Welcome guests and confirm bookings Check guests into scheduled sessions Answer basic client questions and direct them appropriately Skills & Qualities ~ Friendly, calm, informative, professional presence ~ Excellent communication and service orientation ~ Organised, reliable, and punctual ~ Able to learn spa/wellness equipment operations. ~Time management & operational skills ~ Excellent interpersonal skills ~ Maintain positive relationships with clients & utilize effective communication skills to ensure client satisfaction & repeat customers & business ~ High attention to cleanliness and excellent detail - oriented approach ~ Comfortable coordinating with medical professionals Room Preparation & Reset Prepare suites before sessions Reset rooms between sessions (towels, water, cleanliness check) Ensure all equipment is ready and functioning Client Guidance Guide guests on safe, correct use of: Infrared sauna Cold plunge Escalate any issues to management (no decision-making beyond SOPs) Facility Standards Maintain reception and facility presentation Follow daily checklists and SOPs Log issues and hand over to COO as required Important Requirements Lives in the Helderberg area, Somerset West, Cape Winelands. Own reliable transportPunctual, dependable, and detail-orientedComfortable working aloneHospitality, wellness, or service experience preferredInterest or experience in sports recovery or health and wellness preferred What We Provide Full training on equipment and procedures Training on booking and POS systems Uniform and daily checklists Ongoing support from operations management -------- Start Date: Mid January Interview Availability: Candidates must be available for interviews right away (between 2 - 12 January) Applications Close: 12 January Only serious and suitably qualified applicants will be considered. If you are dedicated, professional, and excited to be part of a new wellness journey, we would love to hear from you. --> Kindly specify the roll you are applying for, and send your details, CV, and motivation to: wellness.apply@gmail.com (Email Only!) And we will get in touch

Somerset West

Results for guest house manager jobs in "guest house manager jobs" in South Africa in South Africa

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Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays.1. Job SummaryTo oversee the daily operations of the guest house by ensuring by ensuring:Exceptional service delivery to guests;Resolving complex guest issues; Leading and motivating the Guest Service Team;Maintaining efficiency and cleanliness of the guest house; and Improving the occupancy rates and profitability of the guest house.2. Job Requirements This is a hands-on position requiring a mature individual with the following qualities:Passion for hospitality and ability to confidently deal with diverse guests;Stamina to work long hours per day (at times);A team-player with the emotional capability to manage staff;3. Key Responsibilities Guest Services: Handling all reservations and enquiries including communication through emails, phone calls and text messaging. Liaising with the booking platform partners and Travel Agencies.Staff Supervision and Training: Scheduling of staff and allocating of work responsibilities as well as monitoring their performance and discipline. Assist in training and induction of new staff.Housekeeping: Ensure the cleanliness of the guest house. This may include assisting the housekeeping team in the cleaning of rooms, pool and premises. Kitchen Operations: Oversee daily kitchen operations and prepare breakfast and/or dinner for guests. Inventory Management: Monitor inventory of food and other supplies including sorting and storage.Stakeholder Relations: Maintain relations with various service providers including plumbers, electricians and handymen.Reporting: Provide feedback to senior management, and maintain meticulous records of daily payments and expenses of the guest house. 4. Education / Skills RequiredA minimum Grade 12 and/or Tourism Certificate.Preferably two (2) years’ experience in the tourism/hospitality industry as a Supervisor.Exceptional communication skills in English, both verbal and written.Computer literacy (e.g. writing and responding to emails, typing in word).Culinary abilities and a deep understanding of cooking techniques in a hotel / guest house setting will be an added advantage.Great supervisory and team management skills are essential.Interested individuals, who meet the above requirements, can email their CVs to jobs@casamilner.co.za. Correspondence will only be limited to shortlisted individuals. Should you not hear from us with fourteen (14) days from the date of the advert, kindly consider your application unsuccessful.

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Assistant Housekeeping Manager | Birkenhead House

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The Assistant Housekeeping Manager at Birkenhead House is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotels cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that Birkenhead House, as part of The Royal Portfolio, can live up to our purpose, which is To give our guests a complete experience and a perfect stay”.MAIN DUTIES & RESPONSIBILITIES:Know the Housekeeping standard operating procedures.Supervise and direct the daily activities of the team to enable the efficient and smooth operation of the department.Implement laid down service standards regarding cleanliness, amenities and maintenance in rooms and public areas and ensure adherence to these.Assist in completing Room Attendant work sheet in the absence of a Coordinator or Manager.Co-ordinate with the Front Office on releasing of rooms and special guest requests.Perfect room checks are essential.Being comfortable with delegating and reporting any problems and missing items to management immediately.Make sure all maintenance issues in guest rooms and public areas are communicated to management or maintenance manager immediately.Make sure all guest laundry is collected and returned according to housekeeping standard operating procedures.Ensure detailed handovers are done for the next shift.In days of low occupancy deep clean rooms and public areas.Assist in stock takes and in recording any breakages.Assist Housekeeping Manager with disciplinary procedures.Ensure training needs are communicated to management, and that training registers are completed for all staff training done.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSMust have at least 2 years’ experience in a 5* Hotel Housekeeping environment.Demonstrated excellent written and verbal communication skills in English.Strong administration skills, with excellent PC skills in MS Office and Opera.Ability to multitask and manage own time and workload.Proven job reliability, diligence, and dedication.Strong attention to detail.Must be flexible with working nights, weekends, and holidays.A driver’s license would be advantageous.Preference will be given to candidates already living in Hermanus, or the surrounding areasIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test. https://www.jobplacements.com/Jobs/A/Assistant-Housekeeping-Manager--Birkenhead-House-1251823-Job-Search-01-15-2026-02-00-15-AM.asp?sid=gumtree

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Hermanus

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Duties: Deliver warm, intuitive, and highly personalized service from pre-arrival through to departure.Maintain exceptional administrative standards, updating reservations, profiles, and guest correspondence accurately and timeously.Liaise with guests according to the service, communication and turnaround standards set out by the Concierge Department.Understand guest preferences in advance and ensure these are shared with relevant departments to create tailored experiences.Provide informed, up-to-date recommendations on Cape Towns restaurants, events, exhibitions, cultural highlights, activities, and seasonal happenings.Make and manage bookings for dining, tours, activities, transportation, wellness and special events with efficiency and precision.Curate personalized itineraries and offer thoughtful, relevant alternatives when availability changes or guest needs shift.Contribute to memorable touches through bespoke amenities, gifting and tailored surprises based on guest preferences.Build and maintain strong relationships with key suppliers, restaurants, guides, and service partners to secure premium access for guests.Manage guest requests with professionalism, urgency, and a solutions-oriented mindset.Ensure guest profiles in Opera are updated meticulously, including preferences, past experiences, and repeat-stay information.Support front-of-house and concierge operations seamlessly, always upholding world-class service standards. Requirements: Grade 12A formal hospitality qualificationProven concierge experience within a luxury 5* hospitality environment.Strong computer literacy (Opera, MICROS/POS, Word, Excel).Excellent administrative skills, with strong accuracy, organization, and follow-through.Deep knowledge of Cape Towns dining, culture, arts, events, exhibitions, wine regions, and activities.Naturally anticipatory able to understand guests needs instinctively and deliver unique recommendations and relevant alternatives.Warm, articulate communicator with confidence engaging discerning international guests.Highly organized with exceptional attention to detail and the ability to multitask under pressure.Sophisticated, polished and impeccably presented.Strong people skills with a passion for personalised hospitality.Fluent in spoken and written English; additional languages are an advantage.Own transport is advantageous but not essential.Able to work shifts, including night shift. https://www.jobplacements.com/Jobs/G/Guest-Liaison-Concierge-Relief-1251931-Job-Search-01-15-2026-04-03-30-AM.asp?sid=gumtree

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"guest house manager jobs" in South Africa

guest house manager jobs in South Africa (83 results)

Results for guest house manager jobs in "guest house manager jobs" in South Africa in South Africa