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Front Office Agent
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16 days ago291 views
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General Details
Description
Duties:
Greeting guests, checking them in/out, providing information and addressing concerns.
Booking rooms, managing room allocations and handling walk-ins.
Taking payments, settling accounts and managing house banks.
Answering phones, responding to messages and relaying information to other departments.
Maintaining guest records, processing paperwork
Requirements:
Grade 12
A formal hospitality qualification
At least 2+ years experience in a 5* Hotel environment
Professionalism, friendliness, and strong communication.
Problem-solving and conflict resolution.
Organization and attention to detail.
Cash handling and basic computer proficiency.
Please Note: Applications open to Caucasia candidates / Height standard from 1.7m tall
Package on offer:
Basic Salary: AED2-2.5K / USD544 -680 (DOE) + service charge
Other benefits provided: Accommodation (sharing), transportation, meals, medical insurance, leave ticket & on boarding ticket
Greeting guests, checking them in/out, providing information and addressing concerns.
Booking rooms, managing room allocations and handling walk-ins.
Taking payments, settling accounts and managing house banks.
Answering phones, responding to messages and relaying information to other departments.
Maintaining guest records, processing paperwork
Requirements:
Grade 12
A formal hospitality qualification
At least 2+ years experience in a 5* Hotel environment
Professionalism, friendliness, and strong communication.
Problem-solving and conflict resolution.
Organization and attention to detail.
Cash handling and basic computer proficiency.
Please Note: Applications open to Caucasia candidates / Height standard from 1.7m tall
Package on offer:
Basic Salary: AED2-2.5K / USD544 -680 (DOE) + service charge
Other benefits provided: Accommodation (sharing), transportation, meals, medical insurance, leave ticket & on boarding ticket
https://www.jobplacements.com/Jobs/F/Front-Office-Agent-1251080-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
Id Subtitle 1346836144
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Job Placements
Selling for 1 year
Total Ads4.93K
Active Ads4.93K
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Duties: Team Leadership: Motivating, training and managing staff, fostering a positive environment and resolving any conflicts. Must be able to lead and mentor staff. This involves setting goals, conducting performance reviews and fostering a positive working environment. Communication: Clear oral and written skills in communicating with guests, staff and management, excellent listening skills equally important. Problem Solving: A creative and practical ability to handle any guest requests or complaints as well as any operational issues. Cultural Awareness & Adaptability: Understanding and working with various guest nationalities and diverse staff backgrounds. Business and Financial Skills: Financial Literacy: Must have a good understanding of revenue management, expense tracking and a soundworking knowledge of the MS Office Suite.Skills relating to tracking expenses, monitoring lodge procurements and costs, invoicing andreporting. Operational & Technical Skills & Requirements: Operations Management: Overseeing daily office and lodge operations, optimising workflow and supervising office and general staff, housekeeping, kitchen, maintenance, food & beverage, front of house and Lodge procurement processes. Requirements: A diploma in Hospitality Management would be advantageous.Understanding the reservations system, POS and Lodge communications hardware and operating systems.Able to compile operational and project plans and oversee the execution thereof.He must have a valid PDP, Drivers license, First Aid Level 1 (minimum) certificate, FGASAlevel 1 (minimum) FGASA Level 2 would be an advantage & a valid snake handling course certificateExcellent interpersonal skills, extensive knowledge of the bush and wildlife, practical abilitiesand a strong sense of responsibility.She must have a valid PDP, Drivers license and First Aid Level 1 (minimum) certificate.Attention to Detail: Crucial for managing staff, operations, reservations, inventory and high service standards.Must know how to effectively assign tasks to staff based on their strengths to empower employees and manage workloads efficiently to allow sufficient time to focus on higher level tasks and responsibilities.Discretion & Confidentiality: Access to personal and business information will require a high level of professionalism and the ability to maintain confidentiality.Customer Service:https://www.executiveplacements.com/Jobs/M/Management-Couple-1251088-Job-Search-01-13-2026-10-03-25-AM.asp?sid=gumtree
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