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KEY PERFORMANCE AREAS:The candidate will report to the ICT Administrator, and responsibilities and duties will include: • Provide first-line ICT support to staff and resolve day-to-day technical issues. • Log, track, and escalate ICT incidents in line with support procedures. • Assist with administration and maintenance of Microsoft 365, SharePoint, and cloud systems.• Support implementation, testing, and rollout of new ICT policies, systems and digital tools. • Monitor ICT infrastructure performance and report system risks or failures. • Assist with user account creation, access management, and permissions control. • Support cybersecurity practices and monitor compliance with ICT policies. • Maintain accurate ICT asset registers and equipment allocation records. • Assist with user training, onboarding, and digital literacy initiatives. • Maintain ICT documentation, user guides, SOPs, and operational reports.
REQUIREMENTS: • National Diploma in ICT, IT, Computer Science. Qualifications such as a Degree, Advanced
Diploma, or Microsoft / CompTIA A+ certifications will be advantageous. • 2–3 years’ experience in an ICT or IT systems support role. • Working knowledge of Microsoft 365 (Exchange, Teams, SharePoint, Azure).
• Experience troubleshooting remote desktop, hardware, software, and network issues. • Understanding of cloud-based systems and data management. • Knowledge of cybersecurity awareness (phishing, passwords, endpoint security). • Strong written and verbal communication skills. • Ability to document systems, procedures, and user support materials. • Good organisational skills and ability to manage multiple tasks. • Professional, reliable, and able to work independently and as part of a team.
• Drivers license with own vehicle will be advantageous TO APPLY:
Submit a covering letter with a 2-3 page CV, and at least 3 references to Tech@wildtrust.co.za by 23 February
2026. Certificates/Supporting documents must be available with the original application. The WILDTRUST
reserves the right to vary the requirements, or conditions, and not to fill these positions. Should you not
receive a response within a month after the closing application date, kindly consider your application
unsuccessful. We offer competitive salaries based on qualifications and experience.
22d
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