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Take charge of the operations of the lodge and all its departments.
As the General Manager, one should act as the bridge between all lodge departments, management, employee’s, and the Board.
While co-ordinating the operation, you will also ensure that the guests have a memorable stay.
Directly and in-directly supervise all the employees and ensure proper execution of all offices and related duties.
Direct all the employee’s and co-ordinate the activities of the front of house, back of house, bar, kitchen, laundry, guest services and maintenance departments.
Must have an excellent level of commercial awareness and be able to build and maintain relationships with local and international guests and will also be responsible for highlighting short/medium/long-term issues to the Board and to help in finding solutions.
Responsible for the management of all aspects and functions of the lodge, in accordance with lodge standards and policies.
The General Manager is also required to assist in the preparation of the monthly and annual budgeting and forecasting processes and reports as well as being able to stand in for the Manager/s, of administration, food & beverage, client liaison and front and back of house when required.
DUTIES AND RESPONSIBILITIES
Ensure smooth and efficient operations through prompt, effective and proper service to achieve maximum room revenue to meet or exceed the revenue target. Implement and maintain lodge policies and the operational standards.
Ensure that check-in procedures are strictly adhered to and that the correct contact details and charge out details are obtained from each guest.
Schedules, evaluates, and supervises the employee’s, workloads, and shifts, and ensures a harmonious working team is developed and maintained.
Maintains working relationships and communicates with all departments. Ensure that a safe and clean working environment is implemented and maintained in accordance with legal and lodge standards.
Maintains master key control.
Ensure that accurate room status information is maintained and properly communicated.
Ensures that group and or FIT information is received and updated in the required format and with sufficient detail. Maintains, monitors, and prepares group and FIT requirements. Relays information to appropriate personnel and follow-up to ensure that all communication has been received, acknowledged, and understood.
Display exceptional leadership by ...Additional Info:3 to 5 yearsSalary: RR35000 to R45000Job Reference #: 2918234830
1mo
ABC Worldwide
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KEY OUTPUTS
Kitchen Hygiene standards setAbide by the Menu set according to Food Styling Guide and approved by the company’s Food FundiUp to date with What’s Hot & What’s Not for the company’s FoodThrough the Tummy of the Guest BopsCreative Bush Banqueting according to Food Styling GuideProactive MaintenanceGood communications with:All chefs; including the Executive ChefHeads of DepartmentLodge ManagerSuppliersGood stock controls and stock rotationAssist with the management of food orders, storerooms and fridge and deep freezers
QUALIFICATIONS AND SKILLS
Knowledge of various cooking methods, ingredients, and procedures with emphases in PastryComputer Literate and sound knowledge of Excel and WordFamiliarity with industry’s best practicesAbility to execute instructions by the Executive Chef or Lodge ManagerCreativityTime-management skillsDietary KnowledgeHandles pressure in a professional mannerHACCP (FIFO etc.)Ability to work well with other chefsAbility to mentor and train staffValid RSA Drivers Licence would be beneficial
PERSONAL CHARACTERISTICS
Good interpersonal skillsSense of urgencyPassionate about guest delightAttention to detailDiligence and self-motivation to meet deadlines and keep on top of your jobWillingness/ability to share information and teach and inspire others
PREVIOUS WORK EXPERIENCE REQUIRED
At least 2+ years Chef experience as a Pastry chef in five-star lodge or hotelFormal Qualification/sUnderstanding and experience on PANstrat or Pastel is favourableAdditional Info:2 to 4 yearsSalary: RNegotiableJob Reference #: 426734831
1mo
ABC Worldwide
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Exciting Opportunity for an Area Coach to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
The successful candidate MUST possess the following:
A Business related tertiary qualification is preferredRestaurant experience of 5-6 years highly recommendedGood Administration and Computer Skills (i.e. Windows, word, spread sheet, electronic mail, electronic sales package and understanding of Financial information)Fully Bilingual (English and Afrikaans), Good Communication and Interpersonal Skills.Financial Acumen and Numeric ProficiencyProven ability to lead, coach and support and motivate employeesOrganizing and Planning Skills as well as proven Business skillsGreat People skills in that you can handle Customer and Staff queries and conflict resolutionWillingness to work on weekends Must have a valid drivers licenceSolid experience in managing a team
RESPONSIBILTIES INCLUDE:
People Management: Build people capability through benching planning. Coach and support the team and management in order to improve performance and encourage and enforce company culture principles. Support your Teams by upholding integral standards within the business. Encourage and motivate.Customer Focus: Provide guidance to management and the team in order to implement initiatives to enhance and deliver Customer Mania.Profits: Demonstrate operational excellence and set clear and achievable guidelines for the team. Manage controllable and variable expenses. Conduct business reviews periodically. Drives ownership of profit plan via communication and coaching.Sales focus: Drive and implement marketing promotions and identify sales growth opportunities. Maximize sales through operational excellence.
Additional Info:5 to 6 yearsSalary: RNegotiableJob Reference #: 113855236
1mo
TradeOn
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Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
Additional Info:3 to 5 yearsSalary: RNegotiableJob Reference #: 119932083
1mo
TradeOn
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Overview - What The Role Entails
The senior sous chef is fully responsible for the management of the kitchen under the head chef and assumes complete responsibility for the kitchen in his/her absence. The main purpose of the senior sous chef is to ensure that the kitchen is supervised and that quality food is produced in a hygienic environment, in line with the required Company standards. Portion control must be exercised according to the number of guests dining and stock rotation in terms of the mise-en-place used in preparation of dishes.
Remuneration:
Market Related Salary - NegotiableAccommodationUniformsMed Aid contributionPension / Provident fundOff day cycleAnnual leave
What You will Need
A minimum of 5 years management experience in a medium sized kitchenMatric qualificationProfessional cookery qualificationAssertiveness, patience and good organizational skillsUnderstanding of kitchen procedure and timing requirements and be able to plan accordinglyPassion for cheffing and kitchen-related dutiesGood communication skillsThe ability to implement and maintain health and hygiene proceduresKnowledge of safety procedures and the use of fire-fighting equipmentFirst-Aid trainingThe ability to deal with constructive criticism and present healthy, innovative and modern dishes
What You will do
In broad terms the sous chef oversees the following key result areas:
Supervision and training of the kitchen staff in line with the Company Standard.Preparation of food, in line with Company Standards of Excellence.Effective guest interaction to enhance guest satisfaction.Effective management of staff canteens.Administration of orders to minimize shortages and wastage and effective stock control.Ensuring that the cleanliness and hygiene of the kitchen is of the highest standard.Correct use and maintenance of kitchen equipment.Maintaining fridges and stores to the highest hygiene and stock rotation standards.Communication with kitchen and lodge front of house staff to ensure the smooth running of the department.Achieving service excellence though Teamwork.Additional Info:3 to 5 yearsSalary: RNegotiableJob Reference #: 3919935898
1mo
Zeebra Junction Specialist Recruitment
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