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1
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Your verbal and written communication, in English and Afrikaans, at all levels as well as the following:Formal Education:Completion of the NQF Level 5 qualification.Successful completion of the RE 5 Examination Level 1.Experience:A minimum of five (5) years working experience within the Insurance industry.A minimum of three (3) years experience in an underwriting management position.Proven experience in people management.Prior experience in managing underwriter performance, growth, and sustainability.Experience operating at a managerial level in the short-term insurance industry is a must.Proven track record of conducting high-level negotiations.will enable you to perform the following duties:Processes - High-Level Operational Oversight and Complex Risk Management:Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications.Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required.Evaluate and report on the units performance to the COO, setting realistic goals and managing capacity.Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service.Engage in strategic projects and operational improvements to enhance underwriting practices.Uphold and maintain quality standards that promote client satisfaction and cost efficiency.People - Team Management and Development:Foster a positive work environment that supports the professional growth and development of team members.Ensure high staff morale, effectively managing internal and external relationships.Motivate and lead underwriters, building and maintaining a cohesive team.Promptly address operational performance issues and escalate irresolvable problems to the COO.Client - Service Excellence:Provide strategic support to the sales team in acquiring and retaining profitable business.Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during the process.Implement work routines that align with operational plans, effectively managing service delivery goals.Oversee the correction of unprofitable policies and ensure that policies are not overexposed.Technology - Continuous Improvement and Efficiency:Drive changes aimed at improving operational effectiveness and efficiency.Deliver periodic reports on performance and potential improvements to the COO.Identify and recommend areas or ways to enhance processes and procedures.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MjA3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787799&xid=1108_182073
6h
1
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Our client is looking for a Vertice Technical Service Manager.  This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a permanent role based in Johannesburg.The mission of the Vertice Technical Service Manager is to lead and optimize the service departments daily operations, ensuring efficiency, profitability, and exceptional customer satisfaction. This role involves overseeing the entire service process, from fault reporting to equipment repair and delivery, while managing resources, budgets, and personnel. The Technical Service Manager is dedicated to fostering a high-performance team, implementing effective technical service systems, and maintaining strong collaboration with sales, application, and operations teams. The ultimate goal is to uphold the quality of service, improve service revenue planning, and enhance customer experiences, positioning Vertice as a leader in the medical device industry.Matric is essential.Relevant technical qualifications. A management qualification is advantageous.Over 5 years of experience in a customer-facing role in the medical device industry.Over 5 years of administrative and management experience.Experience in asset management covering administrative, contractual, and financial aspects.Solid understanding of mechanical and electrical devices.Knowledge of medical devices, surgical procedures, anatomy, and medical terminology.Strong organizational, communication, and interpersonal skills.Ability to work under pressure and meet deadlines.Proficiency in PC software applications including Microsoft Windows, Outlook, Word, Excel, and PowerPoint.Efficiently manage daily service department operations, ensuring resource planning and sustainable profitability.Assign duties, provide work direction, and monitor service productivity.Ensure accuracy and completeness of repair orders and return authorizations.Study and standardize procedures to enhance the efficiency of the Field Service Engineer team.Train personnel on company servicing procedures and transfer technical support knowledge.Manage service budget, forecast, and spare parts inventories.Negotiate service contracts, review service policies, and establish spare parts pricing.Work closely with sales, application, and operations teams.Provide service support to regional offices and distribution channels in the assigned territory.Maintain records of job-related documents like Job cards, PODs, Calibration certificates, Manuals.Follow up on purchase orders and ensure timely invoicing within 30 days of job completion.Manage debtors, ensuring outstanding payments are less than 60 days.Develop, coach, and empower team members.Foster teamwork and create a feedback culture within the team.Maintain excellent customer experience in technical department interactions.Ensure prompt responses to customer queries and requests.Foster and maintain a good work
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTM0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787511&xid=1108_181345
12h
1
Services : Sea, Truck, Rail, Air, WarehousingIndustry : We are looking for one in the logistics industry that has all round experience. Purpose : To drive exceptional customer experiences, foster strong relationships with key clients and independent consultants, and enhance logistics operations and business growth.Key Responsibilities:1. Client Relationship Management: a. Cultivate and maintain robust relationships with key clients and consultants, ensuring effective communication and serving as the primary point of contact.2. Account Strategy and Development: a. Develop tailored strategies for client satisfaction and revenue growth, including upselling and adapting to market trends.3. Solution Customization and Consultation: a. Analyze and provide customized logistics solutions, collaborate with consultants for mutual growth, and offer expert logistics advice.4. Problem Solving and Issue Resolution: a. Address client and consultant issues swiftly, working with internal teams for innovative solutions.5. Performance Tracking and Reporting: a. Monitor and report on key performance indicators, highlighting successes and areas for improvement.Desired KPIs:- Enhance client and consultant satisfaction and revenue.- Improve operational efficiency and communication responsiveness.- Engage effectively with independent consultants.- Achieve timely problem resolution and collaborative team efforts.- Provide valuable market insights and identify new business opportunities.Qualifications:- Proven experience in key account management, preferably in logistics or related fields.- Strong communication and relationship-building skills.- Ability to strategize, solve problems, and provide customized solutions.- Team collaboration and market analysis capabilities
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTIzN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787222&xid=1108_181237
15h
1
Senior Business Development Consultant. R83 000 CTC Basic + Commission. Johannesburg. Business Degree with previous experience in the Steel Industry (not negotiable). Seeking a highly skilled and self-motivated Senior Business Development Consultant to operate independently in driving business growth throughout Africa and seizing opportunities within the bulk steel sector. Conduct ongoing market research whilst building outstanding client relationships. Develop and executive business development plans and drive sales initiatives. Prepare and deliver presentations. Proven track record of achieving and exceeding sales targets. Excellent negotiation and communication skills. Able to travel. No credit or criminal records.If you do not hear back from us within 2 weeks of applying - please assume that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTI0NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787228&xid=1108_181245
15h
1
Are you a seasoned professional with a passion for asset management distribution? An esteemed financial services company is seeking a talented Manager to lead their dynamic team. The purpose of the role is to drive and implement the strategy to increase the companys market share, in the Institutional environment, whilst asserting leadership for the Institutional team. The focus is on growing Assets Under Management (AUM) for asset management capabilities and to increase gross and net margins for the business in a sustainable manner.Responsibilities and Duties:Partner with Head Distribution to develop a robust growth strategy and performance matrix for the Institutional distribution function in the company to address distribution across different segments in the market.Ensure the execution of the afore-mentioned strategy through effective leadership and management of the Institutional Distribution team.Assess the current client value proposition (CVP) and strategies relative to institutional clients needs, highlighting opportunities and potential for increasing market share per segment.Proactive review and assess the marketing-, distribution and sales strategies for each asset class to ensure continuous growth and increased brand awareness.Collaborate with internal distribution partners in the company to identify and grow additional sources of new business.Evaluate how to collaborate in certain circumstances and strategic opportunities across segments without impeding on the strategies for growth in the respective segments.Drive and ensure alignment in strategy and operations within the company by collaborating strongly across investment management professionals, product development and the institutional team.Identify prospective clients and new opportunities in the market for the company.Proactively manage stakeholder relations on behalf of the company with all key role players in the industryStrategically partner with internal stakeholders and Heads of functions to ensure Institutional clients are serviced through a focused client service proposition.Maintain engagements with key clients through regular reporting and servicing of existing clients, including report backs to asset consultants and Boards of trustees of pension funds.Responsible for driving and overseeing the tender process from start to end to ensure that all relevant tender documentation is in place and due diligence processes have been concluded.Provide authoritative expertise and advice to clients and stakeholders.Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Create a positive work climate and culture to energize employees, give meaning to work, minimize work disruption, and maximize employee productivity.Demonstrate exemplary leadership behavior through personal involvement, commitment, and dedication in support of organizational beliefs and values.Effective ensure an efficient working
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTI2MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1787236&xid=1108_181260
15h
1
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Your verbal and written communication, in English and Afrikaans, at all levels as well as the following:Formal Education:Completion of the NQF Level 5 qualification.Successful completion of the RE 5 Examination Level 1.Experience:A minimum of five (5) years working experience within the Insurance industry.A minimum of three (3) years experience in an underwriting management position.Proven experience in people management.Prior experience in managing underwriter performance, growth, and sustainability.Experience operating at a managerial level in the short-term insurance industry is a must.Proven track record of conducting high-level negotiations.will enable you to perform the following duties:Processes - High-Level Operational Oversight and Complex Risk Management:Provide strategic guidance to the team in line with corporate vision and organisational goals, effectively communicating their implications.Focus primarily on managing complex risk placement, liaising with internal and external stakeholders as required.Evaluate and report on the units performance to the COO, setting realistic goals and managing capacity.Oversee adherence to compliance standards and work towards optimising processes to ensure the quality of service.Engage in strategic projects and operational improvements to enhance underwriting practices.Uphold and maintain quality standards that promote client satisfaction and cost efficiency.People - Team Management and Development:Foster a positive work environment that supports the professional growth and development of team members.Ensure high staff morale, effectively managing internal and external relationships.Motivate and lead underwriters, building and maintaining a cohesive team.Promptly address operational performance issues and escalate irresolvable problems to the COO.Client - Service Excellence:Provide strategic support to the sales team in acquiring and retaining profitable business.Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during the process.Implement work routines that align with operational plans, effectively managing service delivery goals.Oversee the correction of unprofitable policies and ensure that policies are not overexposed.Technology - Continuous Improvement and Efficiency:Drive changes aimed at improving operational effectiveness and efficiency.Deliver periodic reports on performance and potential improvements to the COO.Identify and recommend areas or ways to enhance processes and procedures.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTA4OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786976&xid=1108_181089
1d
1
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Our client is seeking a Business Development Associate to join their team, based in Johannesburg. This position can also be remote - candidate will need to be able to work during load shedding.Minimum Requirements:-Bachelor’s Degree in Business and at least 3 years of relevant work experienceExperience in Cyber Security sales essentialWork experience in the Arabian Peninsula (Saudi Arabia, Dubai, Qatar, etc.), or worked with clients in that regionFluent in Arabic (advantageous)Experience with CRM software or similar platform advantageousPrior B2B sales success advantageousStrong understanding of sales processExcellent lead prospectorRobust interpersonal skills Self-starter and quick learnerExcellent communication skills (verbal and written)Determination to reach targetsOrganizational and reporting skillsDuties:-Prospect new leads and establish suitable points of contactEngage with decision-makers at prospective clients to explain the services & schedule meetingsAssist with meeting preparation and administrationCreate, execute and manage outbound sales activities (calling, emailing, LinkedIn, etc.)Effectively manage sales pipeline within designated region
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTA3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786866&xid=1108_181075
2d
1
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Purposes: · Responsible for the management of our plants situated in East London, Durban and Pretoria.· As the Finance Manager, the ideal candidate will work in close collaboration with EU Finance Director and will be responsible for overseeing the finance and accounting functions of the business.· The Finance Manager will be accountable for financial planning, forecasting, budgeting, financial reporting, and analysis to provide the strategic insights necessary to guide the business decision-making process and contribute to profitability and growth Main Areas of Responsibilities: The Finance Manager is responsible, but not limited to the following: GENERAL:•Responsible for the timeliness and quality of the reporting• Ensures proper analysis is provided in order to support the management team.• Following corporate and divisional procedures and controls• Following local accounting principles, rules and tax regulation (including BBBEE)• Banking relationship• Interaction with all departments in the company both locally and internationally• Ad hoc requests as and when received.• Policies and Procedure review• AIS Grants Position Specifications:• STD costing• Reporting: Capex DB, Rolling Forecast, Tooling reporting, Overdue reporting• OS: Intercompany, Sales and Contribution• Balance sheet reconciliation, Journal entries SOX reports and certificates• Fixed assets (including supporting preparation of Screenings and Capex)• Project management and tracking – CEA.07• CM walk – CAP7• Internal controls including BS reconciliations.• Sales prices control• Payroll review• Support the development of Forecasts, Budget and MTP plan.• Following corporate and divisional procedures and controls• Month-end closing – manual journal preparation, accounting control• Support other departments - Ensures proper analysis is provided to support the management team.• Responsible for management of local finance department• Hedging, currency management, cash forecasting Daily and Monthly Tasks:• Cashflow review and management• Journal entry review• Balance Sheet Recon reviews• Payment release on the bank (local/foreign/payroll)• Month end GL and account review• Month end meeting analysis, commentary and reporting• Short term forecast review• Purchase order authorization• Internal control/ General Control Framework/ Risk Management• Payroll review• BBBEE involvement• VAT review• Capex involvement• Costing/Pricing changes reviewed QUARTERLY TASKS:• Financial review Questionnaire and other HO quarterly requirements ANNUAL TASKS:• Tax – Year end calculations, Transfer Pricing, Country-by-Country reporting• AFS review• Budget coordination, finalization and presentation• Insurance KNOWLEDGE & EXPERIENCE:• CA (SA)• Minimum 5 years in charge of a finance department of a manufacturing company with a national/global footprint.• Highly Motivated Individual with a positive attitude and flexible approach to work.• An understanding of regulatory and financial reporting regime and IFRS• Pro
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MTA2OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786861&xid=1108_181069
2d
1
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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Branch Administrator, your primary role is to ensure the smooth and efficient operation of our branch office. You will be responsible for overseeing administrative activities, coordinating with various departments, and supporting the branch manager in achieving organizational goals. Your attention to detail, organizational skills, and proactive approach will be instrumental in maintaining a positive and productive work environment.
Requirements:
• Grade 12
• Must have 3 years experience in the admin position
• Bookkeeping certificate / equivalent
• Comply with the O.C.H.S.A.
• Valid driver license (EB)
• Good communication skills
• Computer literate
• People Management skills
• Business Finance skills
• Analytical skills
• Admin Skills
• Management skills
• Maintaining and Implementation
• ISO systems
• Own vehicle
Induction, Health Safety, ISO Employment Equity Training to be done within the first three months of employment).
KEY OBJECTIVE
(Primary purpose of the job and scope of responsibility and span of decisions:)
Control maintain all aspects of admin within the branch
LIST OF TASKS
• Loading and updating all contractual data
• Loading of contracts on IT system to ensure correct accurate billing to customers
Asset reports
• Doing dispensing recon monthly to balance rental assets monthly
Preparing control of month end stock take
• Printing count sheets, updating stock sheets to ensure all batches are posted relevant to stock. Managing confirm stock take for effective stock control
Creditors Nonstock
• Processing of GRVs order on the system to ensure correct allocation on the system
Petty cash
• Make sure that the relevant paperwork for any petty cash been signed off by GM
Human resources
• Completion of forms and obtain documentation retirement fund
• Staff overtime/ leave schedule on inputs forms
• Maintain leave records and personnel files
• Issuing if new employee documentation pack to new employees
• All employees leaving the company must fill in the termination pack
• Managing the attendance register in the branch
Reporting i.e. rebates, national figures, monthly sales figures lost business report
• Ensure those deadlines are met
ISO system
• Keep ISO manual up to date and working to complying with ISO 9001, 14001 45001 procedures
Payroll
• Preparing the commission as per the sales policy on a monthly basis to ensure on time payment to Payroll Administration service provider and printing of route slips
• Collection and submission of staff salary inputs
Payroll queries
• To liaise ...Job Reference #: 202667
3d
7
SavedSave
* job title:* sales representative W1C l o n d o n perfumes
* job type:* full time/part time
* location:* Pretoria North
* job description:*
We are seeking a highly motivated and results driven sales representative to join our team at w1 c l o n d o n perfumes as a sales representative, you will be responsible for promoting and selling our luxury perfumes to customers, providing exceptional customer service, and meeting sales targets
* responsibilities:*
sell W1C London perfumes to customers in store, online, or through events
provide excellent customer service and product knowledge
meet and exceed sales targets
develop and maintain customer relationships
stay up to date with product launches and promotions
collaborate with the team to achieve sales goals
3d
1
SavedSave
Business Description:Personal Finance provides clients in the entry, middle, affluent and self-employed markets in South Africa with a comprehensive range of financial service solutions to facilitate their long term wealth creation, protection and niche financing needs. Company is looking for experienced life and investment financial advisors to be based in Roodepoort. Company offers the following:ü Provision of office space and full infrastructure for financial advisorsü Full suite of administration services, i.e. new business finalisation, client services and client retention mechanismsü Telephony services, i.e. internet, email, telephone, voice logging, secure storage of data, full suite of Microsoft accessü Access to business coaching and client advice supportü Assistance with practice managementü Training support, i.e. technical and soft skills trainingü Access to an effective lead generation systems and trainingü Support with succession planningü Support with unlocking of equity from adviser practices Output/Core Tasks:ü Establish long-term relationships with clientsü Financial planning for clientsü Focus on identifying client needs and then offer suitable financial solutionsü Provide excellent service orientation and frequent contact with clients Requirements:Matric or NQF4 equivalent certification (Essential)Tertiary Certificate and or Degree (Essential)Financial qualification and or RE5 accredited (Beneficial)Drivers license with own vehicle (Essential)Sales Experience and Skills (Essential)1 year financial industry experience (Beneficial)Latest 6 Months commissions statements (Beneficial) Remuneration and benefits:Choice of different Sanlam adviser contractsUp to 90% commissionVesting Bonuses for the first 2 yearsPerformance Bonus (13th cheque) in DecemberAssistance with the purchase of technology equipmentMembership of Pension Funds and Group Life SchemesInitial and ongoing training via Sanlams AcademySupport with industry related qualificationsAccess to mobile nurses and doctors for client medicalsAccess to Sales Consultants who can assist with client projects, database segmentation, product advice etc.Access to product specialists i.e. risk, savings, investments, private wealth, loyalty programs etc.Compliance supportMarketing supportAccess to Legal advisorsFinancial planning toolsTraining Allowances offered for Graduate Advisors R5000 R8000 over the first 3 months onlySalary offers to Qualified and Experienced Advisors R8000 R20000pm (Depending on track record)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTYyOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786784&xid=1109_185628
3d
1
SavedSave
Are you ready to take the helm in driving sales, negotiating deals, and innovating within one of the leading retail giants in the Western Cape? Were on the lookout for a General Merchandise Buyer to revolutionize our approach to purchasing goods, ensuring we maintain our budgeted gross profit while exceeding expectations in every aisle.In the Western Cape retail scene, innovation, growth, and a commitment to excellence are paramount. Join a team where your ideas are valued, your skills are honed, and your impact is felt throughout the organization. The company offers a dynamic and fast-paced environment where every day brings new challenges and opportunities for growth.If youre ready to lead, innovate, and drive success in one of the most exciting retail environments, then we want to hear from you. Take the leap and be part of a team thats redefining the retail landscape, one aisle at a time.Apply now and lets shape the future of retail together!The Role: As a General Merchandise Buyer, youll be the strategic mastermind behind our product lineup. Your mission? To support and execute the National GM Strategy regionally, while developing and executing a Regional GM Strategy based on market data that will set the company apart from the competition. From negotiating deals and pricing to launching exciting new products, youll be the architect of sales success.Key Performance Areas:Support and execute regionally of the National GM Strategy.Develop and execute Regional GM Strategy based on relevant market data.Strategically drive sales to budget through full implementation of overall category strategy.Negotiate deals, pricing, promotional pricing, and new product launches.Continued innovation to develop category sales contribution to total sales.Daily analysis and response to key statistics.Manage and grow Retail margin in line with Budget.Manage recoveries in line with Budget.Maintain stockholding against budget (Days and Budget).Align Supplier Strategy with GM Category strategy and foster good trading relationships.Regular supplier strategic reviews and sales meetings.Ongoing Category Management.Skills/ Knowledge and Experience:MatricMarketing or similar tertiary education is advantageous.Knowledge of FMCGThrive in a competitive and pressurized environment.A Team Player with excellent People SkillsKnowledge of Buying Systems and processesStrong negotiating and interpersonal SkillsStrong Planning SkillsGood Financial SkillsGood Administrative SkillsGood Analytical SkillsGood Communication Skills (Verbal and written)Drivers License.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NTYwNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786767&xid=1109_185605
3d
1
SavedSave
PURPOSE OF THE JOB
Lead and motivate a sales team to meet company objectives by ensuring retention of allocated clients along with profitable sales and growth of the customer base.
HIGH-LEVEL JOB OBJECTIVES
Responsible for obtaining profitable results through the sales team by developing the team through motivation, skills and product knowledge development.Manage the sales administration function, operational performance reporting, streamlining processes and systems, and creating an environment where customer service can flourish. Responsible for managing the sales team, developing a business plan covering sales, retention, cross-selling initiatives, revenue and expense controls, meeting agreed targets and profitable revenue growthEnsure that all sales representative activities are in accordance with the companies mandate and expectations.Responsible for the planning and control of the sales team to accomplish specific objectives. Plan, implement and manage an appraisal system that describes the responsibilities and performance standards for each member of the sales team, set individual sales targets and administer the commission plan.Provide high standards of ongoing training for sales representatives so that they possess sufficient sales skills and technical knowledge to present information on the company’s products in an accurate and balanced manner.Sales Managers need to ensure that all contracts submitted by any sales team member are complete and signed correctly.
In addition, the sales manager must ensure that all contracts/proposals are properly appraised and make commercial sense.Recruit and select new employees maintain relationships with approved recruitment consultants.
Level of tertiary education
Grade 12
Specific degree/ qualification
Sales / Management Qualification (minimum 12-month certificate/diploma qualification)
Job–related work experience
3 years Successful Corporate Direct Sales experience (Essential)
2 year ICT industry experience (Desirable)
3-5 years Junior management experience (Essential)
3 years Successful Account Management experience (Essential)
For more information please contact: carlos@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM4MDY4ODY0P3NvdXJjZT1ndW10cmVl&jid=1156160&xid=4138068864
3d
1
SavedSave
Work with a well-established telecommunications brand to lead, mentor and coach contact Centre Teams to create and deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals.
Responsibilities:• Develop and implement plans to successfully deliver exceptional results• Handle client interface, deliver on SLA requirements• Focus on providing differentiation in a highly competitive industry by exceeding client expectations• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Ensure that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Achieve financial and non-financial targets.• Improve the key success metrics associated with goals including:
o Customer Satisfaction Scoreo Service Level Goalso Quality Goals
• Lead, develop, motivate, operational teams• Manage the Contact Centre workforce. motivate and manage supervisory team• Ensure optimal service delivery through scheduling and continuous process improvement.• Coordinate training on new or revised information relating to services, products or processes of projects• Ensure all customer questions and complaints are resolved in a timely manner• Brainstorm with the team around issues or challenges that may hinder optimum performance and give recommendations to improve performance• Handle employee related issues. Monitoring attendance, punctuality and leave • Analyze data to determine operational trends and provide solutions to increase service and quality levels in order to achieve and exceed targets and KPAs• Set up and manage performance measures.• Deliver daily, weekly and monthly reports.• Manage operating budgets. • Develop rewards and recognition incentives/programs.• Assist in forecasting resource requirements and ensure that recruitment campaigns are carried out in a timely manner to ensure that sufficient resources are in place to achieve agreed contact centre service, sales and quality targets• Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for any required changes• Work with IT and Infrastructure to ensure optimal operational efficiencies• Understand customers’ needs and identify solutions that meet the requirements of the customer
Requirements• Matric• Certified Call Centre Manager or equivalent qualification, a distinct advantage• 2-4 years’ experience in a BPO Call Centre Management position • Knowledge of and experience in managing to strict client SLAs• Ability to motivate and manage supervisory team • Solid understanding of rep...
https://www.ditto.jobs/job/gumtree/2133798924?source=gumtree
3d
1
Business Consultant
Position: Full time, Hybrid (Office based)
Location: Bloemfontein
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors,
asset managers and other financial institutions, and their clients, to move funds in and out of South
Africa.
Minimum requirements for this opportunity:
Key Responsibilities:
Delivery of both annual and monthly sales targets in coordination with the company´s sales
strategy to ensure sustainable growth and business development.
Lead and develop relationships with key clients to build long term sales opportunities and an
effective distribution network of regional contacts and influences in the foreign exchange
market.
Maintains, influences, and develops senior level relationships with all key FX Partners and
introducing advisors for business development opportunities.
Develops and maintains a strong business pipeline for Regional Accounts and expands on
activities.
Responsible for generating and closing a consistently high level of sales opportunities with
clients by identifying needs, developing FX relationships, and providing appropriate FX solutions
and services.
Assisting Introducing Partners and Corporate Clients from the point of inquiry to trade
completion by facilitating registration, gathering KYC documentation and managing the client
to the point of trade readiness
Core Competencies:
Adhering to good practice and ethical Principles and Values.
Demonstrates consistent usage of ethics and values; raises potential violations in others.
Delivering results and Meeting Customer Expectations.
Modifies approach in the face of new demands helps others (both internally and externally).
Supports change initiatives, adjusting their actions appropriately when presented with
additional information.
Demonstrates ability to relate well to people at all levels.
Makes timely decisions and accepts accountability for own actions.
Comprehensive knowledge of FX sales, systems and processes
Provides an annual sales plan and providing monthly and quarterly updates, revisions and
modifications to the plan.
Key Competencies:
Must be target driven and be able to work under pressure.
Fast Learner
Good communication skills (verbal & written) as well as excellent phone manner with an
effective ability to cold call
Bilingual English and Afrikaans would be advantageous.
Committed to targets and deadlines.
Willing to go extra mile.
Must have a very high level of motivation a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDAwNjU4MDU0P3NvdXJjZT1ndW10cmVl&jid=1561386&xid=1000658054
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Business Development Managers
Our Telecoms company is urgently looking to fill x6 Business Development Manager positions in the Port Elizabeth area.
This is a sales position in our fibre to the business (FTTB) division and the ideal candidate/s should be a hunter with telecommunications and sales experience.Your CV must indicate what area you have worked in – we require experience in the technology background – specifically telecoms infrastructure or software – technical or marketing. We require candidates with this kind of background please.
Responsible for and not limited to:
Achieving sales Pipeline build Cold Calling, Prospecting and Networking to attend new business customer meetings per weekBe fully trained and knowledgeable in the telecoms product stackFollow Our Telecoms Academy or external courses as directed / required by the business on a regular basisSolution selling of key products to new customersProspecting and presentations to potential customersAbility to scope customized solutions to suit customer needsManaging the customer journey (customer relationship management)Sales & campaign planningManagement reporting – Accurate and efficient management of sales statistics and reports i.e.Weekly Pipeline reporting, forecasting, precinct or sales areas statistics …..Develops a business plan and sales strategy for the market that ensures attainment of yourpersonal and company sales goalsInitiate and coordinates development of action plans to penetrate new markets and PrecinctsEfficient management of workflow procedures within areas of operational responsibility
At least you must have:
2-year ICT industry experience3 years junior management experience3 years successful Corporate Direct Sales experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODU3MzYyMDcwP3NvdXJjZT1ndW10cmVl&jid=1244253&xid=1857362070
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International Outbound Sales Consultants
USA based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift.
This is a no cold calling center with more of a hot lead based on Customers using the free subscription for 3 month, with a future work from home.
Successful candidates will receive full product and systems training.
Education and Experience:
MatricEnglish language proficiencyMinimum 1 year outbound sales experience within an International center is required Typing speed of minimum 35 wpm
Key Competencies and Skills:
Excellent communication skillspersuasivenessnegotiation skills
Salary: Per productive hour, shift and travel allowance provided and incentives.
Working hours: Mon - Sun rotational days
Rotational shifts from 15h00pm – 04h00am
https://www.ditto.jobs/job/gumtree/3698831142?source=gumtree
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JOB PURPOSE
Responsible for the day to day operational management of our Inbound Sales & Service Contact Centre. Managing and coaching multi-skilled Contact Centre teams via the Sales & Service Team Managers, collaborating with key stakeholders across the business to deliver exceptional customer service across key customer touch-points, in line with our client’s sales and service strategy and risk appetite.
The role holder will have the responsibility of managing a centre of excellence, delivering industry leading customer service and exceptional colleague engagement.
ACCOUNTABILTIES & DELIVERABLES
Deliver annual Contact Centre and Customer Experience objectives ensuring it is aligned to our client’s strategy and risk appetiteManage and support the delivery of the Contact Centre’s operational service strategyLead, develop and motivate Team Managers to encourage agents to deliver a best in class service across all stages of the customer journeyProvide strong, visible leadership to help deliver a positive, open culture where high quality colleagues can deliver to their full potentialEffectively manage and develop the performance, talent and future capability of all direct reports and wider teamAccountable for delivering Contact Centre processes in line with Conduct/ Regulatory risk standards and within Operations risk appetiteOperate within the Customer Service Risk and Control framework, effectively monitoring key risks, escalated issues and identifying common trendsDrive fair outcomes for the customer, embedding these principles in all Contact Centre processes and policy. Prompt action taken to mitigate issues identified through outcome testing measuresWork with the Business to deliver new products, changes or initiatives impacting Customer ServiceEnsure the Contact Centre has appropriate levels of multi-skilled resource at all times, coordinating staff recruitment and trainingDesigning and delivering reward and incentive schemes aligned to fair customer outcomesOwnership of first line operational risks and controlsDevelop strong working relationships with key internal and external stakeholders, to achieve business objectives
PERSON SPECIFICIATION
Proven leader and relationship manager across teams and in a matrix management organisationDetailed understanding and experience of Contact Centre ManagementStrong relationship & stakeholder management skills at a Senior Manager and Executive levelProject management skills in complex multi-functional projectsStrong influencing, negotiating & networking skillsExcellent management and interpersonal skillsAbility to think strategically but translate this into deliverable plans which ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjY5MDM1MDM/c291cmNlPWd1bXRyZWU=&jid=1163880&xid=966903503
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Our renowned client, who specializes in automotive lubricants, is currently seeking an experienced Outbound Sales Representative to join their team in New Germany, Durban.
PRIMARY DUTIES AND RESPONSIBILITIES
Establishing, developing and maintaining business relationships with current customers and prospective customers to generate new business of the organization’s products.Make telephone calls and in-person visits and presentations to existing and prospective customersAcquire a deep understanding of the customer needs and requirements.Build a referral base through customers reached.Reach out to customer leads through professional appointments.Present products in a manner that the customer understands the value and need that is created.Monitoring sales to ensure targets are met.
PREFERRED SKILLS
Meet and exceed sales targets.Good Communication Skills.Excellent Sales & Marketing Inter-Personal Skills.Computer Proficiency.
MINIMUM REQUIREMENTS
MatricSales & Marketing Degree or Diploma will be preferredProven Track Record in Sales with 3 – 5-year experience in a similar role.3 – 5 years’ experience using Pastel software.Willing To Travel.Previous experience working in the automotive industry.Contactable References.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTE1MzQ5NzU0P3NvdXJjZT1ndW10cmVl&jid=1187648&xid=2115349754
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Were looking for a Application Support superstar to join our team of problem-solving experts and help us keep our software running smoothly.The Application Support Agent plays a critical role in implementing and supporting the systems and processes administered by our customers. This role primarily involves visiting automotive dealerships to implement and optimize system processes within the Sales and After-sales departments. The Application Support Agent will be responsible for monitoring and ensuring the effective utilization of the OEM Dealerships processes and systems through regular visits and thorough analysis of dealer reports. The key skills required are:Software/ Application Support (Sales/Service)Call logging  General Administration                                                              End user liaison                                                              Problem solving (Troubleshooting)Automative industry experience  12 Months ContractOnsite - Kelvin, Sandton
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MDY1N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1786444&xid=1108_180657
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