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Join Our Team as a Branch Manager in Richards Bay!Are you a dynamic leader with a passion for driving success? Were seeking a talented individual to lead our branch operations in Richards Bay. As a permanent role, youll have the opportunity to make a lasting impact on our business. Key Requirements:Diploma or equivalent qualification, or relevant experienceMinimum 10 years’ experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar)Minimum 6 years’ experience at Management level responsible for ensuring the running of a profitable businessAbility to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA)Proven track record of successful branch / operation management and generation of billings within the perm or executive search marketGood knowledge of Labour Relations Act (LRA), Temporary Employment Services (TES) industry, Basic Conditions of Employment Act (BCEA), Bargaining Councils, and Sectoral DeterminationsPrevious Industrial Relations (IR) experience and good knowledge of IR ProceduresExcellent communication skills (both written and verbal)Computer literate (MS Office) Responsibilities:Facilitate strategic sales and operational planning and executionEnsure effective site operations and above-average customer serviceResponsible for operational efficiencies and service deliveryNetworking and collaborationAct as custodian of end-to-end delivery and fulfilment processClient Relationship Management (internally and externally)Achieve branch budgets in line with nett profitsDevelop and lead a high-performance teamBusiness Development and Marketing of servicesQuality assurance and complianceEffective management of Administration, Finance, and ReportingConduct research on every client and build a strong database of skillsPlace adverts for jobs and attract skilled candidatesConduct detailed, competency-based interviews and manage recruitment processesEnsure compliance with company policies and proceduresCoordinate interviews on client request and prepare candidates Working Hours: 08h00 to 16h30 (Monday to Friday), with overtime as required.If youre ready to take on this exciting challenge and drive our branch to new heights, apply now! Join us and become part of a winning team.
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Am Ishmael, am looking for a plumbing job. Am well experience on plumbing.
Humble and honest person. You contact me on ;0695734941
13min
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Handyman work basic plumbing and painting etc ...whatsapp 0.8.4.2.2.2.1.3.3.7 your name and age and which area you live
must be over 30 years old
28min
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I am here to help you and you help me 2
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Overview:
Our client caters to a wide spectrum of clients spanning government, medical, recreational, hospitality, and corporate sectors. Their commitment to excellence is reflected in their seamless online platform, ensuring convenient access to a comprehensive range of our clients products and services.
Job Purpose:
As a Branch Administrator, your primary role is to ensure the smooth and efficient operation of our branch office. You will be responsible for overseeing administrative activities, coordinating with various departments, and supporting the branch manager in achieving organizational goals. Your attention to detail, organizational skills, and proactive approach will be instrumental in maintaining a positive and productive work environment.
Requirements:
• Grade 12
• Must have 3 years experience in the admin position
• Bookkeeping certificate / equivalent
• Comply with the O.C.H.S.A.
• Valid driver license (EB)
• Good communication skills
• Computer literate
• People Management skills
• Business Finance skills
• Analytical skills
• Admin Skills
• Management skills
• Maintaining and Implementation
• ISO systems
• Own vehicle
Induction, Health Safety, ISO Employment Equity Training to be done within the first three months of employment).
KEY OBJECTIVE
(Primary purpose of the job and scope of responsibility and span of decisions:)
Control maintain all aspects of admin within the branch
LIST OF TASKS
• Loading and updating all contractual data
• Loading of contracts on IT system to ensure correct accurate billing to customers
Asset reports
• Doing dispensing recon monthly to balance rental assets monthly
Preparing control of month end stock take
• Printing count sheets, updating stock sheets to ensure all batches are posted relevant to stock. Managing confirm stock take for effective stock control
Creditors Nonstock
• Processing of GRVs order on the system to ensure correct allocation on the system
Petty cash
• Make sure that the relevant paperwork for any petty cash been signed off by GM
Human resources
• Completion of forms and obtain documentation retirement fund
• Staff overtime/ leave schedule on inputs forms
• Maintain leave records and personnel files
• Issuing if new employee documentation pack to new employees
• All employees leaving the company must fill in the termination pack
• Managing the attendance register in the branch
Reporting i.e. rebates, national figures, monthly sales figures lost business report
• Ensure those deadlines are met
ISO system
• Keep ISO manual up to date and working to complying with ISO 9001, 14001 45001 procedures
Payroll
• Preparing the commission as per the sales policy on a monthly basis to ensure on time payment to Payroll Administration service provider and printing of route slips
• Collection and submission of staff salary inputs
Payroll queries
• To liaise ...Job Reference #: 202667
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General Manager-HiltonA General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing? As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceededLead in all key property issues including capital projects, customer service, and refurbishmentEnsure all decisions are made in the best interest of the hotels and HiltonDeliver achievable hotel budgets, and set other short and long term strategic goals for the propertyProvide effective leadership to hotel team membersLead in all aspects of business planningComply with and exceed Hilton Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredManage and develop the Hotel Executive team to ensure career progression and effective succession planning within HiltonHold regular briefings and communication meetings with the HOD teamRespond to audits to ensure continual
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzY2NzcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1373352&xid=2076_66772
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Divisional ManagerCredit Risk-Banqobi Consulting & Projects Location In All Categories Share This JobDivisional Manager-Credit RiskPermanent Executive positionPosted 20 Sep 2022 by Banqobi Consulting & ProjectsJob Purpose:Reporting to the Chief Risk Officer, the Divisional Manager Credit Risk will manage the provision of effective identification, monitoring, measurement, and reporting of the credit risk programmeKPAs:The Divisional Manager Credit Risk will:Manage the implementation of the Divisions strategic and operational plans, policies, and procedures.Manage strategic credit risk management programme.Assist in the evaluation and approval process of proposed new loans and staff loans.Identify, assess, and address the impact of negative, external influences.Establish and maintain effective relationships with key stakeholders.Effectively implement risk mitigation strategies.Provide various governance committees with accurate information thereby facilitating effective decision-making.Manage Capex and Opex to ensure financial sustainability.Ensure that the divisional spending is in line with relevant legislation and adhere to procurement policies and procedures.Manage Human Capital.Requirements: Matric and Honours Degree in Commerce. Post graduate qualification in credit management or CFA will be advantageous. 5-7 years management experience in credit risk management and assessment within the financial services/development f
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Marketing Communications Specialist-JTJ GroupSenior Accountant Hours: Monday FridayJob Location:Hyde Park, South AfricaSalary: Market Related To view the employers contact details, you will first need to become a registered jobseeker. Do not be concerned. Once you have registered and logged in, you will be taken back to this page. Click here to become a registered jobseeker. Click here to login to your jobseekers member area. Marketing Communications Specialist DurbanAdvert Ref: RMQ710Advert Title: Marketing Communications SpecialistArea: La Lucia, DurbanAdvert Type: Full-TimeWorking Hours: 40 HoursTime Conditions: DayshiftSalary: R25000 R42000Role Summary:The candidate will develop and implement marketing communications collateral, digital marketing campaigns, social media campaigns, support demand creation, foster market growth and position La Lucia Healthcare Hospital as a leading brand.Responsibilities: End to end event planning. He/she will also be responsible for the day to day operations and activities of the Healthcare Experience Centre. Digital ecosystem localization and adoption (website, UDX/CDX, eCommerce). Local digital marketing campaign planning & execution. Develop andexecute strategic marketing Communication plans. Provides Business Partners and/Shared Services teams with access to content. Coordinate the efforts of key stakeholders for campaigns and events through project planning and on-the-ground execution. Manage suppliers and the onboarding an
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzU5MDMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1373144&xid=2076_59030
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Senior IT Business Analyst-RecruiteeThe Senior IT Business Analyst will proactively work with the business stakeholders to understand their business needs and help develop innovative solutions to deliver the desired business outcome.This role will function as the intermediary between the business functions and the Enterprise IT team by collecting, processing, and documenting business requirements and processes. The documentation and understanding of the business will be used to develop technical solutions.Key Responsibilities: You will be required to implement the BA methodology, framework, standards, tools, techniques, competencies, and practices aligning to IIBA best practicesYou will be responsible for bridging the gap between IT and business functions by providing excellent analysis to recognize and solve business problems and realize the benefits of investing in modern technology solutionsPerform preliminary business analysis of emerging project requests/ideas to shape requirements and solution approach for alignment with broader roadmapsGather detailed business requirements, define user stories, translate business needs to solution directions, provide guidance to project team, translate technical issues and options to the business stakeholders, manage stakeholders, ensure acceptance of the solution across stakeholders, prepare, manage, and execute testing and implementationDesign, modify and create business processes that will be used to implement business transfo
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzU3ODc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1373146&xid=2076_57877
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Procurement Officer-Professional Career ServicesPRODUCTION MANAGER Hours: Monday FridayJob Location:Mount Edgecombe, South AfricaSalary: Market Related Salary Internal Auditor Hours: Monday FridayJob Location:Durban, South AfricaSalary: Market Related CATERING MANAGER Hours: ShiftsJob Location:Bedfordview, South AfricaSalary: salary to be advised QUALITY ENGINEER Hours: Monday FridayJob Location:Ballito, South AfricaSalary: salary to be advised Head of Marketing Hours: Monday FridayJob Location:Cape Town, South AfricaSalary: Market Related To view the employers contact details, you will first need to become a registered jobseeker. Do not be concerned. Once you have registered and logged in, you will be taken back to this page. Click here to become a registered jobseeker. Click here to login to your jobseekers member area. Based at the head office of a Lodge and KZN. Headoffice is currently in Hillcrest Durban, but will move to Umhlanga.Job DescriptionWe are looking for a Procurement Officer to purchase products that are critical to the day-to-day operations of our company. You will monitor prices and quality while maintaining optimal stock levels. Supplier evaluation, contract negotiation, and report preparation are all responsibilities (e.G., on orders and costs.) You should have a solid understanding of market research as well as solid analytical skills for this role to ensure you’re i
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzYwMDU0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372988&xid=2076_60054
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Headcount Planning Analyst-RecruiteePeople are at the heart of what we do. Our people are fundamental to our growth and drive our culture and enable our success. We are a global team who strive to achieve excellence in everything we do including being number one in our industry. We are committed to empowering our people, connecting with our business, driving success, and retaining our talent. Our team take immense pride in being key players within our global world and we take immense pride in our talented, exceptional team. As a Headcount Planning Analyst for our global business, you will be responsible for forecasting, tracking and reporting on headcount costs across multiple divisions and locations, contributing to the people strategies of multiple stakeholders.What you’ll do: Maintain the functional headcount budgets and workforce plans alongside budget owners, ensuring all headcount modelling, forecasting and actuals are managed and executed accuratelyFocus on the plans over the short-midterm (12-18 months), whilst assisting in preparation of longer term needs.Preparation of variance analysis of actuals vs. previous month and planned HC, Explanation of variances due to different drivers, such as Finance, Vacant position actual reporting and vs. plan.Contribute towards the global headcount forecasting method to aid with oversight, analysisand key decision making in relation to our people globally.Support annual planning process with analysis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzY1ODI3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372886&xid=2076_65827
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Our Client is urgently looking for the perfect candidate to join our team...Villa Estate Manager - Live Out Position Location: ZimbaliGender: Male or FemaleQualifications: Estate Management/HospitalitySkills / Experience: Staff management, Entire Estate Management, property maintenance experience, hosting and entertaining.Hours: 08h00 to 17h00 Monday to Friday. Extended hours during Family and Guest visits (includes weekends and holidays).Salary: 30 - 35k negotiableContract type: 3-month probation one-year fixed term contract. RenewableCandidates geographical location: either from Zimbali area or are willing to relocate to Durban from any part of South Africa.We dont want a hospitality manager, we want candidates that have the experience to look after a Villa (property estate). Purpose of the Position: Providing high quality and standard in delivery of tasks.Complete care for the employers Villa and perform all tasks that correlate to ensuring the needs of the villa are adhered to and maintained accordingly.Responsibilities and Duties: Not Limited · Scheduling home maintenance and repair work· Supervising in-house projects· Handling household bills and administrative duties· Running errands and performing necessary tasks· Supervision of other household staff, such as housekeepers and maintenance teams· Recon expenditure of the villa· Oversees the general operation of the villa· Responsibilities of planning, organizing and coordinating events· Managing household calendars, visits and schedules· Arranging appointments, scheduling and supervising home maintenance projects· Completing any other requested administrative tasks· Understanding of food and beverages· Able to understand an instruction and to action accordingly· Demonstrate ability to communicate well with high profile clients and guestAcademic & Trade Qualifications: · High school graduateWork experience and Skills:· Proven experience with contactable references· 2 or more years related experiencePersonal qualities & behavioral traits:· Flexibility· Adaptability· Ability to multitask· Good judgment skills· Good management skills· Planning and organizing skills· Stress tolerance· High energy level· Efficient and takes initiative· Excellent Communication skills· Ability to manage a team
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMjQ2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1368276&xid=1109_122468
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Continuous Improvement Specialist-Hewitt Colenbrander RecruitmentSALES INTERN POSITION Hours: Monday FridayJob Location:East Rand, South AfricaSalary: salary to be advised FEMALE SALES REP Hours: Monday FridayJob Location:East Rand, South AfricaSalary: salary to be advised GRAPHIC DESIGNER/ DTP Hours: Monday FridayJob Location:New Germany, South AfricaSalary: Market Related Salary ASSISTANT ACCOUNTANT Hours: Monday FridayJob Location:Pietermaritzburg, South AfricaSalary: salary to be advised TEMP CREDITORS CLERK Hours: Monday FridayJob Location:New Germany, South AfricaSalary: salary to be advised DREAM JOB! Hours: Flexi HoursJob Location:East Rand, South AfricaSalary: salary to be advised General Manager Hours: Monday FridayJob Location:King Williams Town, South AfricaSalary: Market Related SALES REPRESENTATIVE Hours: Monday FridayJob Location:East Rand, South AfricaSalary: salary to be advised Web Designer Hours: Monday FridayJob Location:Port Elizabeth, South AfricaSalary: Market Related To view the employers contact details, you will first need to become a registered jobseeker. Do not be concerned. Once you have registered and logged in, you will be taken back to this page. Click here to become a registered jobseeker. Click here to login to your jobseekers member area. CONTINUOUS IMPROVEMENT SPECIALIST – P
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Specialist Technical IT Auditor Role description The main focus of the role will be all things IT Audit related in the Internal Audit function reporting to the Internal Audit Manager. The secondary focus is to assist the IA team in developing digital and continuous auditing strategies through data analytics and scripting. Required Skills/ Knowledge/Experience GCR’sACR’sSecurity reviewsData analytics/ Data extraction Active Directory and GPOs SQLPower BI/Alteryx/Qlickview advantageous Understanding of structured programming or scriptingUnderstanding of IT governance and risk (Cobit)Financial systems and intermediate level accounting SQL ScriptingBasic Python would be an added advantage Business continuity managementCloud computing Data protectionIT and internal audit standards (IPPF)IT general controlsSecurity controls frameworksQualifications Bachelor’s degree in information systems, computer science, accounting or related fieldOther degrees/qualifications/ diplomas that would be advantageous CISSP- Certified Information Systems Security Professional OR;CISSP-ISSMP Information Systems Security Management Professional OR;CISM Certified Information Security Manager OR;CISA Certified Information Systems Auditor or other equivalents.Role requirements Assess Cyber Security risks and vulnerabilities for each Business Unit/IT environmentIdentify and clearly articulate the root cause of issues identified and impact thereof, and recommend changes to business processes that will address the IT and Project control weaknesses.Monitor the findings raised by the Robotic IT controls auditing tool (ALICE) and ensure that findings are appropriately addressed by managementAuditing Privileged Account managementEvaluate IT areas such as information security, operations management, and disaster recovery procedures related to the IT application controls to be reviewed.Provide clear and sufficient audit evidence to support recommendations and audit opinion.Identify opportunities to improve the IT internal control environment and project management processes.Assist the Internal Audit Manager with other operational and reporting activities as required.Assist business units with system conversionsIdentify opportunities for innovation in audit as well as client processes, and develop practical solutions to implement innovative practices.Maintenance of an IT audit risk universe per business unit.Preparation of the annual IT audit plan per business unit, taking into account strategic plans and emerging risks.Develop data analytics techniques to create internal audit efficienciesSQL Scripting to create digitalised internal audit procedures and support the digitalisation and continuous audit strategy and implementation
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Our client, a Plastics Processing company is looking for a Machine Operator (Lathe & Milling).Requirements:Minimum 3 years experience in operating Lathe and Milling machines.Experience in using Vernier callipers, micro meters and other scaling instruments.Hourly rate = R60.00
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Descriptionâ? Deal with product queries that arise from internal requirements within Healthbridge in line with the defined client experience, service targets and WOW Service guiding principlesâ? Performing the regular operational processes and administrative procedures required by the Healthbridge Switching platformâ? Log queries and all activities to resolve same completely and accuratelyâ? Identify interventions that would make our value proposition more real to our client and initiate the required actions to achieve thisâ? Investigating root causes and issues impacting the end users and level of the service and working towards ensuring that the same issues do not re-occurâ? Manage relationships with external and operational clients in an operational roleâ? Other duties that may be assigned from time to timeKnowledge and Skillsâ? Continuous learning to attain flawless knowledge of our products, services and systems within the required time-framesâ? In-depth knowledge of project management methodologiesâ? Ability to deal with the most technical aspects of product support, including the attaching and querying of databases, desktop and connectivity supportâ? Stakeholder management skills across internal and external stakeholders at various levels of organizationsâ? Systems Thinking the ability to see how parts interact with the whole (big picture thinking)â? Problem-solvingâ? Attention to detailâ? Ability to deal positively with upset clientsâ? Typing-proficiency of a level that allows the real-time capturing of query-resolution activities performed by you, preferredâ? Excellent communication skillsâ? Proficiency in English, and at least one other official language, preferably moreQualifications and Experienceâ? National Senior Certificate (Matric), but a technical support qualification is preferredâ? 3+ years client service, preferably in the South African private healthcare environmentâ? 3+ years technical product support, preferably in the medical switching or practice management application fieldsâ? Working with IT systemsâ? Working with databases (SQL Server), developing and maintaining database scripts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4Xzk5MjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372594&xid=1108_99263
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Qualification & Experience:
• Post Matric Qualification in Design or Draughtsman ship• Code 8 driver’s licence + own car preferable
Desired skills and attributes:• Proficient in Adobe Software, Microsoft and Illustrator• Strong numerical and analytical skills.• Attention to detail• High technical aptitude• Excellent interpersonal skills.• Computer skills.
Key Responsibilities• Following specifications and calculations and assist with technical drawings• Prepare drafts/sketches from given specifications• Developing concepts, graphics, and layouts for product illustrations, company websites• Assist with marketing material
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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
*Job Purpose:*
* To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
* To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
* To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
* To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: Relevant Retail/Business Management qualification (External applicants)
* Desirable: Degree in Relevant Retail/Business Management
* Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
*Job Knowledge and Skills Required:*
* Understanding and application of financial management principles
* Retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of people manageme
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU5NTYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247731&xid=1555_59562
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We are looking for an enthusiastic *Telesales Consultant *to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales consultant must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities
* Contact potential or existing customers to inform them about a product or service using scripts
* Answer questions about products or the company
* Ask questions to understand customer requirements and close sales
* Direct prospects to the field sales team when needed
* Enter and update customer information in the database
* Take and process orders in an accurate manner
* Handle grievances to preserve the company’s reputation
* Go the “extra mile” to meet sales quota and facilitate future sales
* Keep records of calls and sales and note useful information
Requirements and skills
* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* Excellent knowledge of English
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and address complaints
* Grade 12/ Matric
Requirements and skills
* Proven experience as telesales representative or other sales/customer service role
* Proven track record of successfully meeting sales quota preferably over the phone
* Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
* Ability to learn about products and services and describe/explain them to prospects
* Excellent knowledge of English
* Excellent communication and interpersonal skills
* Cool-tempered and able to handle rejection
* Outstanding negotiation skills with the ability to resolve issues and address complaints
* Grade 12/ Matric
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Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.
*Job Purpose:*
* To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
*Job Objectives:*
* To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
*Education and Experience Requirements:*
* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
* Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management
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