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Platform Support Engineer
Location – Stellenbosch or Johannesburg (Remote/Hybrid)
Job Description
Our client is seeking to employ a Platform Support Engineer to join their team.
A specialist in Cloud Security and Optimization focused on providing proactive guidance and expertise in architecting, managing, securing, and optimizing cloud environments, with a primary concentration on Microsoft 365 and Azure. The multifaceted role encompasses a comprehensive spectrum of responsibilities, with a strong emphasis on establishing and enforcing standards. Its core mission is to instill proactive measures that enhance security, boost operational efficiency, ensure compliance, and align configurations with the specific needs of the business and its clients.
Responsibilities
Analyzing, designing, and setting standards for their own suite of operational services to meet business and client needs. This involves staying up to date with the latest trends in technology and continuously looking for ways to improve existing implementations.Resolving complex problems that require a high level of expertise and experience. This includes troubleshooting issues with core services and systems and finding solutions that minimize downtime and ensure that services remain available to users.Implementing and monitoring system changes to ensure that they are successful and do not cause any adverse effects on the system. This involves working closely with other members of the IT team to coordinate changes and minimize disruption to end-users.Driving improved delivery of core services by keeping up to date with trends and continuously looking for ways to improve existing implementations. This includes working with other members of the team to identify areas for improvement and develop plans for implementing new solutions.Acting as an escalation point for less experienced technicians. This involves providing guidance and support to junior support team members, helping them to develop their skills and knowledge.
Requirements
Microsoft Certified: Azure Administrator AssociateMicrosoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Security Operations Analyst AssociateMicrosoft Certified: Security, Compliance, and Identity Fundamentals
Core Competencies
Applying Expertise and Technology.Learning and researching.Formulating Strategies and Concepts.Planning and organising.
Desired Technical Competencies
Technical knowledge.Problem Solving (Troubleshooting).Design and Implementation.Product Expertise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NzQwMzMzNzY/c291cmNlPWd1bXRyZWU=&jid=1700161&xid=574033376
11h
1
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Our company is a leading EPC and O&M provider with an extensive solar PV project track record throughoutSouthern & East Africa. Our dedicated team of solar experts is quickly growing, and we are looking for a selfmotivated, highly organized Senior O&M Engineer/Technician to assist our O&M department effectively operate our power plants The ideal candidate for this role will have 2 – 3 years’ experience within the solar PV industry and will come highlyrecommended for their ability to work independently, analyze, and interpret solar PV data. Not only will youroperations and maintenance skills be off the charts.If you are the perfect candidate for this role, you will find yourself focusing most of your activities on the operationsand maintenance of our solar PV plants across South Africa, Namibia, and Sub-Saharan Africa. Roles and Responsibilities:- Support Head of O&M with managing O&M field technicians - Provide technical support and oversight to O&M field technicians - Oversee and ensure technical compliance of the respective field technicians - Ensure timeous and compliant incident and maintenance reporting - Analyze plant performance data and make sure that plants are performing according to the SLA.- Assist with performing all contractual O&M tasks tailored to each site, whether planned or unplanned. Requirements:- Wiremans/BTech Degree, Preferably Electrical - Minimum 2-3 years’ experience in the industry (O&M Experience would be an advantage)- Experience with monitoring solar projects on various platforms, including but not limited to Huawei, SMA, Solar Edge, Tesla Powerhub, Meteocontrol.- Extensive experience with onsite trouble shooting and technical report writing- Detailed orientated, with a drive to establish and follow processes.- Understanding of PV system design, operation - MS Office applications - Willingness to travel- Driver licence- Valid Passport
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NzM4MjI2NzM/c291cmNlPWd1bXRyZWU=&jid=1328252&xid=873822673
11h
Ads in other locations
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Salesforce Engineer
We are on the lookout for a full-time Salesforce Engineer to be the technical lead of our Salesforce team.
Our ideal Salesforce Engineer will be a Salesforce enthusiast and share our passion for technology and sustainable tourism. We are seeking a detail-oriented technologist who is ready for a challenge and will take our Salesforce platform to another level. As our Salesforce Engineer, you will be responsible for leading the development and deployment of new features and functionalities, as well as driving day to day maintenance of Salesforce, with constant re-prioritization and adjustments being made along the way. You will work on projects that impact the highest priorities of our technology roadmap and the business, while collaborating cross-functionally with multiple teams to deliver results that impact company-wide strategic goals.
The right candidate will thrive in a high-functioning, fast-changing, and collaborative environment. This is a highly visible role that not only requires a proven ability to develop and maintain Salesforce, but it will also require to perform code reviews for other developers on the team and to lead efforts to launch programs and custom solutions that use Salesforce.
As a Salesforce Engineer , your responsibilities will include, but will not be limited to:
Lead the end-to-end process for Salesforce system administration and software development, from requirement gathering sessions with business leads, to design, development, documentation, testing, release of new features, and bug resolution for released feature setsAnalyse changes to Salesforce that are often complex, interrelated, and cut across multiple platforms, to fulfill complicated requirements and improve performanceCode review other developers working on the team working in SalesforceClosely partner with business stakeholders to conduct User Acceptance Testing (UAT) and sign off on successful implementations of featuresCollaborate with Head of Technology and Salesforce Manager to collect feedback, priorities, and ideas on Salesforce and translate these into a product roadmap for our Salesforce orgUse ClickUp to create and successfully translate business requirements and their acceptance criteria, as well as manage backlog of requirements prior to development of the product’s features and functionalitiesDevelop technical design specifications, deployment guide, release notes user guide documentations required for new in-house developed features or for Salesforce application (or 3rd party apps) featuresMaintain a governance model and change management process for SalesforceContinuously look for opportunities to optimise existing Salesforce code to improve overall performanceKeep up to date with all new Salesforce & Kaptio...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE1NzM0NDc5P3NvdXJjZT1ndW10cmVl&jid=1513460&xid=1915734479
9h
1
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Our client, a supplier of an international, well known and popular non-carbonated beverage, is currently looking for an experienced and dynamic Sales Representative based out of George or Mossel Bay.
The candidate must be in possession of a South African drivers license older than 2 years, be a self-starter, pro-active and motivated with ambition.
Package on offer :
R10,000 Basic5% on Gross Sales over R100 000-00Company VehicleCompany Cell + Work AirtimeCompany FuelR10 000-00 quarterly KPI Linked Bonus
Key Performance Areas:
The candidate will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket.Ensure that all effort has been made to sell all relevant products in the focused channels, achievement of defined sales targets within these channels.The focus will be on all major end users which include restaurants, lodges, forecourts, hotels, hospitals and canteens.The successful candidate must have the ability to develop new business, be target driven, must be willing to do cold calling and strong negotiation skills.Other :
Call on min 40 existing Customers per week (check-in via cell)Identify+ visit 5 potential new leads per weekProcess orders via cell to Headoffice in real timeExecute and maintain in-store merchandisingDaily Sales/Visit report emailed to H/OAttend 8am Friday Sales meeting (Teams meeting online)Execute 4 in-store or event activation’s per month
Knowledge and Skills:
The successful candidate will have a minimum of 3 years experience in FMCG industry, preferably Food and Food Service and End User.The candidate must have a further one year experience in Sales and Account acquisition.A degree or diploma in sales and
This position will based in George.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwMzM1Mjc0P3NvdXJjZT1ndW10cmVl&jid=1480905&xid=2430335274
9h
1
We are looking for an excellent WFM Manager to join the team!
Basic Functions
Generates month-wise, day-wise and interval-wise forecast incorporating historical trends and other factors such as special events, seasonality, chum or growth, weather etc.Runs short term forecast and re-forecast/adjust future volume projections as needed to ensure optimum staffing at all timesCreates, maintains and updates the Capacity plan and ensures that staffing requirements, seat requirements and logistics are being delivered while balancing cost and performanceGenerates/reviews schedules accordingly to meet the business requirements enabling superior customer serviceProvides leadership and supervision to a highly engaged and self-sufficient team of WFMs, ensuring that all SLAs are met across accountsDrives high client satisfaction by managing service levels situations and providing staffing, scheduling and Real-Time Adherence solutionsProtects the organization’s assets thru upholding the principles of the Quality Information Security Management SystemServes as the main point of contact for all WFM concerns
Essential Functions
Reviews and amends the long term and short term forecasts, schedules, and reports while ensuring accuracy and timelines of deliveryEnsures workforce management process and procedures are in place and followedConducts performance appraisals of direct reports periodicallyMonitors daily, weekly, monthly and the annual center performance and alerts management of any discrepancies or issues around itMonitors daily performance of forecasts and schedules against actual metrics within the center and applies changes to future plansPlans, directs, supervises, and evaluates forecasting and scheduling workflow.Assists in the implementation of a Workforce Management System within the organization to enable effective management of shifts and work patternsPerforms routine audits of call center reports to ensure accuracy and integrity is maintainedEnsures confidentiality, integrity, and availability of information critical to fulfilling the organizations business functionsAble to analyze call center trends, including call volume, call patterns, staff productivity, attrition rates, and resource allocationProactively collaborates with other departments to identify opportunities for improvement and provides input on performanceEnsures regular coaching, feedback and recognition is being done with the direct reports
Requirements
Candidate must possess at least a Bachelor’s/College Degree4 years minimum experience in Workforce ManagementExcellent skills in forecasting, scheduling and real-time time management a must...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzk2Njc5Nzc5P3NvdXJjZT1ndW10cmVl&jid=1488018&xid=2796679779
9h
1
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JOB BRIEF
We are looking for a Talent Acquisition Lead to design and implement recruiting strategies for our SA operations.
Roles and Responsibilities include:
Building talent pipelinesLeading all sourcing strategiesManaging external partnerships with colleges, job boards, agencies and HR software vendors
RESPONSIBILITIES
Build talent pipelines for current and future job openingsLead all sourcing strategiesManage external partnerships with colleges, job boards, agencies etc.Implement online and offline employer branding activitiesPrepare and review annual recruitment budgetOversee all stages of candidate experience (including application, interviews and communication)Forecast hiring needs based on business growth plansManage, train and evaluate team of recruitersParticipate in and host recruitment events to drive awareness of our companyDevelop a network of potential future hires (e.g. past applicants and referred candidates)Measure key recruitment metrics, like source of hire and time-to-hire, quality of hire etc.
SKILLS REQUIRED
Proven work experience as a Talent Acquisition Lead or similar roleDemonstrable experience managing full cycle recruiting and employer branding initiativesSolid understanding of sourcing techniques and tools (e.g. social networks, industry sources etc)Hands-on experience with Applicant Tracking Systems (ATSs) and HR databasesGood team-management abilitiesExcellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
This is an office-based role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjcwNDk0NzYwP3NvdXJjZT1ndW10cmVl&jid=1260985&xid=3670494760
9h
1
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Our client is looking for a Quality Supervisor to join their team.
Duties & Responsibilities:• Ensuring full implementation of the food safety programme (food safety certification requirement), ensuring communication, training and promotion of the programme amongst management and staff.• Efficiently utilising all resources to meet customer, company, legislative requirements and to drive a culture of continuous improvement• Ensuring that technical standards conforms to Food safety requirements and regulations and performances communicated throughout the company• Maintaining and safe keeping of all supplier, product and process specifications for the company’s products as well as the preparation, maintenance and safe keeping of raw material and packaging specifications.• Managing internal audit system (internal processes, suppliers and outsourced service providers)• Management and maintenance of non-conformance and corrective & preventative systems• Management of customer complaints system• Reporting to management on quality related matters• Implementing and improving the necessary quality operational systems, processes, and procedures at the company• Documenting operational processes and procedures of the company• Ensuring that all appropriate records are kept for traceability throughout the company• Liaising with and evaluating all Technical Service Providers• Facilitating regular internal quality and food safety training for staff• Cost effectiveness and identification of cost saving opportunities and initiatives for the company• Supporting the development of efficiency programs within in the quality department• Providing general and technical support to the logistics, quality, and operations teams• Assistance with any quality requirements on an ad hoc basis• Coordinating and supporting management of strategic and quality projects• Management and improvement of the Health & Safety programme• Assisting the facility with continuous improvement strategies on an ad hoc basis
Key Skills• Strong interpersonal skills, problem-solving capabilities and results orientated• Good prioritizing skills, time-management skills and systematic way of working• Good project management skills and good time keeping (follow through with projects)• Accuracy and attention to detail essential• Deadline driven and ability to handle pressure• Positive attitude and willingness to assist• Practical & logical approach• Teamwork and management skills – ability to relate and work with people at all levels• Ability to work independently on own initiative, be proactive and have a self-driven work ethic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc3MTg0MTU1P3NvdXJjZT1ndW10cmVl&jid=375398&xid=1777184155
9h
1
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Our client is looking for a Financial & Payroll Administrator to join their team.
Duties & Responsibilities:• Daily maintenance of schedules (Credit note listing, Delivery Note Schedules, Foreign Creditors, etc)• Customer account creation on Syspro and maintenance of customer accounts• Performing credit checks on new customer accounts• Customer Invoicing• Assisting with processing of Cashbooks• Sending out monthly statements to customers• Assisting with capturing payments on banking system• Circulating open sales report to sales team• Credit card processing and reconciliations• Data capturing and processing of weekly and monthly payrolls• Completion of pension fund report by the 7th of new month• Monthly completion of EMP 201 (PAYE, SDL, UIF & ETI)• Managing of monthly payroll reports• Processing of payroll according to internal policies, procedures, and work instructions• Performing proper calculation of taxes, deductions, and associated SARS submissions• Participating in year-end process including year-end adjustments, year-end tax statements and review of year-end tax filing information• Attending to payroll queries received from employees• Maintaining accurate record keeping• General admin assistance to the finance team• Assisting with year end and periodic audits• Adhoc duties and miscellaneous duties as prescribed by Management
Key Skills• Exceptional organisational skills and a high attention to detail• Deadline driven and ability to perform under pressure whilst maintaining high energy and concentration levels• Ability to work independently without supervision, on own initiative; be proactive and have a self-driven work ethic• Good prioritizing skills, time-management skills and systematic way of working• Must be computer literate in MS Office; Excel, Word, and Outlook (Intermediate Excel skills, Pivot tables and V-Look Ups)• Excellent interpersonal and communication skills• Excellent professional written & verbal communication skills in English• A high level of accuracy and numerical skills• Must be able to work in a team, but should be able to drive progress as an individual• Reliable and trustworthy
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzQ2MTU1MDc4P3NvdXJjZT1ndW10cmVl&jid=375396&xid=1746155078
9h
1
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We are on the lookout for a full-time Salesforce Engineer to be the technical lead of our Salesforce team.
Our ideal Salesforce Engineer will be a Salesforce enthusiast and share our passion for technology and sustainable tourism. We are seeking a detail-oriented technologist who is ready for a challenge and will take our Salesforce platform to another level. As our Salesforce Engineer, you will be responsible for leading the development and deployment of new features and functionalities, as well as driving day to day maintenance of Salesforce, with constant re-prioritization and adjustments being made along the way. You will work on projects that impact the highest priorities of our technology roadmap and the business, while collaborating cross-functionally with multiple teams to deliver results that impact company-wide strategic goals.
The right candidate will thrive in a high-functioning, fast-changing, and collaborative environment. This is a highly visible role that not only requires a proven ability to develop and maintain Salesforce, but it will also require to perform code reviews for other developers on the team and to lead efforts to launch programs and custom solutions that use Salesforce.
As a Salesforce Engineer, your responsibilities will include, but will not be limited to:
Lead the end-to-end process for Salesforce system administration and software development, from requirement gathering sessions with business leads, to design, development, documentation, testing, release of new features, and bug resolution for released feature setsAnalyse changes to Salesforce that are often complex, interrelated, and cut across multiple platforms, to fulfill complicated requirements and improve performanceCode review other developers working on the team working in SalesforceClosely partner with business stakeholders to conduct User Acceptance Testing (UAT) and sign off on successful implementations of featuresCollaborate with Head of Technology and Salesforce Manager to collect feedback, priorities, and ideas on Salesforce and translate these into a product roadmap for our Salesforce orgUse ClickUp to create and successfully translate business requirements and their acceptance criteria, as well as manage backlog of requirements prior to development of the product’s features and functionalitiesDevelop technical design specifications, deployment guide, release notes user guide documentations required for new in-house developed features or for Salesforce application (or 3rd party apps) featuresMaintain a governance model and change management process for SalesforceContinuously look for opportunities to optimise existing Salesforce code to improve overall performanceKeep up to date with all new Salesforce & Kaptio features by attending educational workshops; reviewing releas...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYwNDU5NTg5P3NvdXJjZT1ndW10cmVl&jid=1245811&xid=2960459589
9h
1
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Our BPO client is looking for Service Delivery candidates:
Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams
Essential Functions
Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspectiveIT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+Seats)
Willingness to work in a 24 x 7 environment
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84OTIzNjk0MTA/c291cmNlPWd1bXRyZWU=&jid=1741910&xid=892369410
9h
1
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In-Contract Trainer
Position: Full-time, Office-based
Location: Bellville, Cape Town
Please send your latest CV to Michelle - kindo.m@abcworldwide.com.
COMPANY PROFILE
Our client is a leading independent provider of IT infrastructure services, with about 18 000 employees worldwide. They work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures.
About the role
Our client is looking for a Training Specialist to enhance the competencies of individual employees by designing and conducting training programmes that will boost employee’s workplace performance in alliance with our company’s core values and customer’s requirements.
Tasks and Responsibilities
Deliver In-Contract training
Identify training needs by evaluating strengths and weaknesses.Translate requirements into trainings that will groom employees for the next step of their career path.Build training programs and prepare teaching plans specific to the Customers and our client’s requirements.Develop handouts, instructional materials, aids, and manuals.Acclimate new starters to the designated Service DeskDeliver training coursesAssess training effectiveness to ensure that the taught skills and techniques are embedded into employees work behaviorPeriodically evaluate ongoing programs to ensure that they reflect any changesStay abreast of any new trends specific to the Customers estate as well as learning techniques and technologiesProvide input into the larger Service Desk on-boarding programme - identify areas of improvement, etc.
Manage Relationships
Collaborate with Team Members, Customers and Service Management teamsLiaises with Service Desk Team Leaders to ensure alignment to the Customer and ContractIdentify trends and drive areas for improvement
Lead
Take accountabilityProvide mentoring, advice, and guidance to peersLead by example – Punctual, role model etcStrong sense of maturity towards work and colleaguesSupportive and Customer CentricTrustworthy, Enthusiastic and Confident
Essential Knowledge/Skills
Proven experience in designing multiple training events in a corporate settingExtensive knowledge of instructional design theory and learning principlesProven ability to master the full training cycleFamiliarity with traditional and modern training methods, tools, and techniquesFamiliarity with talent management and succession pla...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTEyMzA4OTAwP3NvdXJjZT1ndW10cmVl&jid=1545836&xid=2112308900
9h
1
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I am looking for an Excellent Human Resource Manager!
Performance parameters
· Timeous closure an all benefits and funds for staff
· Coaching and training session on compulsory training modules for 100% participation of leaders within business unit
· 20% top talent coaching and training support for future skills
· Ensure Closure of all ER cases within the given timelines
· Timeous closure and distribution of weekly and monthly reports to all stakeholders
· 100% closure on all compliance actions, communication to staff on policy and process updates
· Implementation on engagement framework with the necessary governance (minutes of meetings)
· Engagement with staff (focus groups, skill levels, townhalls, engagement sessions, one on ones etc that will connect with 100% staff within a quarter)
· Attrition analysis (leavers/exit analysis, surveys, reasons for leaving, interaction with ex employees etc)
· Achieving a Customer satisfaction score of 80%+ (internal) based on communication, closure of projects in given timelines and achieving full compliance
· Achieving a Vendor satisfaction score of 80%+ (external) based on communication, closure of projects in given timelines and payment closure of invoices
Any other essential function that may occur from time to time as directed by the Supervisor
Role/Responsibility
· Plan and execute the HRBP strategy to meet the given level targets
· Develop and update HR related policies to ensure business compliance and in line with the HR strategy to support HRBP to communicate policies and updates to all staff members
· Monthly and Quarterly forums and documented minutes circulated to relevant parties
· Monthly reports and related interventions review and reports to relevant parties
· Drive life cycle management activities and support the Operations
· Support CSR and sweat equity initiatives and activities in alignment to the BBBEE strategy
· Attend Monthly 3rd Party liaison meetings on project closures
· Manage internal and external relationships to ensure compliance
· Drive process improvement as part of the overall HR Strategy
· Close monthly Payroll activities and variance reports shared to ensure 100% compliance
· Ensure all administrative duties are performed with 100% compliance and recordkeeping as per agreed by business and government
· Support the business to drive a decrease in attrition through HR activities
· Support the business to drive a decrease in absence through HR activities
· Support the business to drive a performance driven culture through proper PIP processes and development plans
· Drive engagement and increase in eSAT
Competencies & Skills
· People management and leadership skills.
· ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTg3ODEyMjk5P3NvdXJjZT1ndW10cmVl&jid=1491259&xid=3187812299
9h
1
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Immigration Consultant
Location: Tamboerskloof, Cape Town
Please forward your CV to Michelle - kindo.m@abcworldwide.com
Position Description
Our client is looking for an Immigration Consultant to join their agile and dynamic team in Cape Town. The role will require a candidate who is able to work independently with a pro-active and can-do attitude. The candidate will be responsible for advising and assisting our clients with the correct immigration solutions for their needs as well as planning timelines pro-actively and efficiently.
Responsibilities include but are not limited to
Case Management:Advising clients regarding their immigration needsCompiling and preparing applicationsFollow upsInvoicingFocus on cash creationCross and upselling of immigration services/productsReports to Head of Production
The ideal candidate should possess the following skills/qualifications
Min of 2 years’ work experienceExperience in the immigration industry, tourism industry and/or legal field are preferableExcellent verbal and written communication skills.Additional languages are a bonus: German, French or Russian
An ability to understand client needs and relate to themCritical thinking and problem-solving skillsProficient skills in all Microsoft products (Word, Excel, etc.)
It is imperative that the candidate has a keen interest in learning and developing as this is a core value of the organization. The company prides itself on employing staff who are driven to achieve excellence and whose skill sets vary across disciplines.
Another key value of the organization is a desire to drive African growth through enabling talent to live and work on the continent. The candidate would be required to share this vision and feel a desire to contribute to stronger economies in Africa.
The benefits
The successful candidate will enjoy the following benefits while working at the company:
Ample exposure to senior management for a chance to learn and grow
Exposure to all facets of the business: from sales through to consulting to engaging with clients. The role is varied, and the successful candidate will learn immensely across all areas of the businessThe position allows for independent work and offers an environment where pro-active and creative ideas are welcomedThe company is a truly inclusive and diverse organization, where the successful candidate will get to work and engage with various cultures in the immediate environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDI3NTM0ODA3P3NvdXJjZT1ndW10cmVl&jid=1489651&xid=3027534807
9h
1
We are looking for a Talent Acquisition Head to design and implement recruiting strategies for our SA operations.
Roles and Responsibilities include –
Building talent pipelinesLeading all sourcing strategiesManaging external partnerships with colleges, job boards, agencies and HR software vendors
Responsibilities
Build talent pipelines for current and future job openingsLead all sourcing strategiesManage external partnerships with colleges, job boards, agencies etc.Implement online and offline employer branding activitiesPrepare and review annual recruitment budgetOversee all stages of candidate experience (including application, interviews and communication)Forecast hiring needs based on business growth plansManage, train and evaluate team of recruitersParticipate in and host recruitment events to drive awareness of our companyDevelop a network of potential future hires (e.g. past applicants and referred candidates)Measure key recruitment metrics, like source of hire and time-to-hire, quality of hire etc.
Skills required
Proven work experience as a Talent Acquisition Lead or similar roleDemonstrable experience managing full-cycle recruiting and employer branding initiativesSolid understanding of sourcing techniques and tools (e.g. social networks, industry sources etc)Hands-on experience with Applicant Tracking Systems (ATSs) and HR databasesGood team-management abilitiesExcellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
If you are keen
Please send me the following to this email : james@abcworldwide.com
Update CVCurrent Salary Expected SalaryNotice Period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDk2MTA2MDE/c291cmNlPWd1bXRyZWU=&jid=1502324&xid=209610601
9h
1
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Our client is looking for a Costing Administrator to join their team.
Duties & Responsibilities:• Daily maintenance of schedules (Delivery Note Schedule, Manufacturing Schedule, etc)• Processing of all GRV goods on arrival• BOM manufacturing• Creation of Item Codes on Syspro• Resolving daily inventory system queries• Assisting in preparation for monthly stock counts• Assisting with compilation and distribution of weekly/monthly reports• Maintaining accurate record keeping• Assisting the facility with continuous improvement strategies on an ad hoc basis• Ad-hoc responsibilities
Key Skills• Analytical way of thinking• A high level of accuracy and numerical skills essential• Exceptional organizational skills and a high attention to detail• Deadline driven and ability to perform under pressure whilst maintaining high energy and concentration levels• Ability to work independently without supervision, on own initiative; be proactive and have a self-driven work ethic• Good prioritizing skills, time-management skills, and systematic way of working • Reliable and trustworthy• Excellent interpersonal and communication skills• Must be able to work in a team, but should be able to drive progress as an individual
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTY5OTY4ODc/c291cmNlPWd1bXRyZWU=&jid=375397&xid=996996887
9h
1
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Introduction
A well-established company based in Cape Town is looking for a ITIL certified IT Manager to join their team.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities & Duties:
• Monitor daily Backlog (Download from Compass) , Coordinate repair activities with technicians and report progress by COB every day.
• Manage technical escalations and Raise technical tickets with respective Vendor where required.
• Coordinate customer escalations with Vendor customer relationship team (CRT)
• Provide Daily/Weekly/Monthly reports and presentations based on Vendor requirement.
• Supervision of the customer support team to ensure compliance to performance targets (KPIs) and overall customer satisfaction.
• Development of staff to ensure skills levels match both current and future operational and customer requirements, including training and certification of technicians.
• Apply ITIL processes into operations.
• Develop interlocks between team and the rest of Service Operations teams
• Develop team targets.
• Working with supervisors to improve staff performance.
• Forecast, plan and set up business strategies.
• To leverage knowledge and skills in the timely operation of the unit.
• Drive operational performance and ensure proactively and business initiatives. Forecast, plan and set up business strategies
• To leverage knowledge and skills in the timely operation of the unit.
• Drive operational performance and ensure proactively and business initiatives.
• Responsible for managing & leading a team of dedicated Technical support professionals (Locally and Globally) in full filling the Customer Support contracts (KPIs / Lead Times) for Regional customers
• Handle customer management escalations, work under extreme pressure, handle emergencies, co-ordinate with different stake holders.
• Conducting Periodic reviews with the customer to analyze issues and their trends to take proactive measures to maintain SLA and to exceed clients expectations.
• Knowledge of service management integration and ITIL.
• Measuring client satisfaction via client surveys and the continued growth and expansion of services and solutions
• Point of escalation for other entities for the implementation of the solution to the customer problem within the defined time frames
• Conduct regular in-depth service and process audits.
• Employee retention, motivation and training
• Focus on grooming people from L1 to L2, L2 to L3 within select timelines
Desired Experience & Qualification Requirements:
• National Diploma in IT
• Must have ITIL certification
• Must have experience managing 20-30 members of a team
• 5 - 6 years experience in IT service Manager with exp...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzI5MDYyNzcyP3NvdXJjZT1ndW10cmVl&jid=1681436&xid=3329062772
9h
1
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Were looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.
The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.
We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our customers in a collaborative, supportive environment that drives a people-first culture.
Key Competencies & Skills
Drive operational and technological efficiencies within the teamManage daily operations Monitor team performance against target on a day-to-day basis, and implement changes where appropriate Ensure the individual team members service standards are adhered to e.g. meeting and exceeding targets, team productivity, data conversions, talk interactions captured etc.Handle difficult customer complaints or enquiries Drive quality control and ensure corrective actions are taken where requiredManage administrative workloads and outbound projectsProactively encourage high performance Coach low performers within the teamAdhere to all HR policies and procedures Ensure adherence to Health, Safety and Environmental legislature
Qualifications & Experience
MatricAt least 3 years experience in a leadership role, in contact centre Must be technologically savvy Certificate in supervisory management, ideal but not essential Willingness to work shifts Willingness to work Saturdays and overtime, as requiredUnderstanding of IR and HR policies Ability to handle escalations and take ownership
Working Hours
06h00 – 22h00 Monday to Sunday
https://www.ditto.jobs/job/gumtree/3811782397?source=gumtree
9h
1
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Our Client is looking for a skilled Java developer to join our Dev team at GLI. Our Dev team is a full-stack workforce that functions within an agile environment. Using our evolving processes, we conceive, specify, design, develop, test, and maintain software applications, frameworks, and platforms.
At GLI, we encourage a culture of empowerment, creative expression, and a positive work-life balance. We offer our employees flexible working hours, company events, and Medical Aid contributions. If you’re a driven individual, that has a passion for development, enjoys challenging projects, and a collaborative working environment, and you’re looking to join an exciting industry, then this is the place for you!
GLI is currently working remotely until it is safe for our employees to return to work. The successful candidate will be virtually onboarded for now.
Job Purpose
The Java developer will develop, deploy, and monitor new and existing micro-services within the Company platforms or within the platforms of our clients customers. Developing systems in Java within the company’s ecosystem of applications such as bespoke Customer Management, Fraud Detection, Payment integrations, Rewards Platform, Reporting systems, and maintenance and enhancements to existing systems and the development of new systems.
Essential duties and responsibilities include but are not limited to the following:
Develop defect-free codeFunction within an agile teamAttend and contribute to daily standups and other agile ceremoniesAssist with a breakdown of tasks from business requirementsA focus on delivery according to the business needsContribute to team planning, discussions, and solution designsConstructively communicate in a way that would add to valuable solutionsTake guidance from and support the team leadReport accurately on progress both within the systems and directly to your team leadDocument solutions and assist others in doing their documentationShare knowledge with team membersAdhere to coding quality standards including unit and integration testing requirementsAssist with the deployment and monitoring of the developed systems in testing and production environmentsDrive and contribute to the culture of the organizationAfter-hour availability for monitoring and support.
Skills and Qualifications
Bachelor’s degree in computer science or related qualification4+ years of experience in Java DevelopmentApache MavenUnit Testing / Test Driven DevelopmentSpring Framework / Spring BootGITRest Web ServicesMicroservices / Strong Modular DesignDatabase Design and PerformanceProficient in T-SQL (MySQL and Postgres would be an ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE0MTc4MTUwP3NvdXJjZT1ndW10cmVl&jid=1208300&xid=3514178150
10h
1
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Our client is looking for a highly motivated Senior INBOUND Travel Consultant to join their team.
Requirements:
Must have a Certificate or Diploma within Tourism1 - 4 years Experience with Inbound travel quoting and Must have done quotes on ExcelStrong Excel experience Fluent in English Willingness to learn
Duties:
Prepare competitive quotations and innovative itineraries.Collect rates, as per proposals, and send onto Cruise Finance to upload on TS.Adhere to Margin StrategySend through completed Proposals/RFP’s, including pricing, to the Cruise agents in the agreed formatSend through Quote & Proposal to Cruise Finance who will open bookings and upload services.Book all services and complete trackers on Cruise DriveSend invoice requirements to Cruise Finance at 60 - 90 days prior or similar (agent dependent)Prepare movement schedule, order water and complete Monthly Forecast (Debit card & ticket requirements)Introduction of file to Operations Contractor whilst offering support throughout.Willing to travel
Only shortlisted candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjM1MjM5OTI0P3NvdXJjZT1ndW10cmVl&jid=1508227&xid=3635239924
10h
1
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Our client is looking for Sale Consultants with the right energy, competitive spirit, personal drive and with strong networking skills to grow our footprint of point-of-sale card payment device merchants in the SMME market. These positions are in the Payments (Master/Visa card acceptance device) and airtime/electricity environment that requires good people skills and being tech savvy. As a Sales Consultant you will need to manage your prospects through the entire sales lifecycle, from lead generation to direct sale closure and onboarding new merchants.
KEY AREAS OF RESPONSIBILITY: Responsibilities include (but are not limited to):
Prospecting and setting up meetings and demonstrations with training and guidance from your Sales Mentor.Sourcing sales opportunities through cold calls and door-to-door field calls.Understanding customer needs to offer a complete payment solution.Process your daily admin workflow / calls /support / orders / quotes on CRM platform.Process orders/quotes via email, phone, face to face.Do the picking-up and delivering of devices to merchants.Ensure that merchant is properly onboarded.Regularly follow up on merchants to ensure traction and usage of the POS devices.Ensure client satisfaction, and promptly escalate critical problems to management.Communicate important feedback from merchants internally.Relationship building.
Requirements:
General business experience / acumenA proven sales track recordStrong networking skillsExcellent organisational and time management skillsOutstanding communication, interpersonal and leadership skillsExcellent presentation / negotiating skillsGrade 12 or higher level of educationBasic computer, android and web skills.
Basic salary plus commission.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjk3NTQxNDUzP3NvdXJjZT1ndW10cmVl&jid=1584743&xid=1297541453
10h
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