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Job Description/Duties: Full IT support function at non-IT clients including but not limited to? Servers, desktops, laptops, printers.? Networking – cable and wireless –maintenance, fault finding, design.? Microsoft – all OS’s for Servers and Desktops up to Windows 11 and Server 2021 (exposure to iOS beneficial).? Anti-Virus.? Firewalls – Fort iGATE.? Backups – Acronis and Ultrabac.? Cloud computing.? Azure.? AWS.? SharePoint.Minimum Requirements: ? Matric.? Minimum of 5 years working experience as an IT Tech.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg1NjE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216834&xid=1109_85614
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The IT Department is responsible for supporting and maintaining the companys IT systems and for providing efficient desktop support to all business users. The department is also responsible for resolving any IT related faults quickly and efficiently, including a broad range of queries from how to set up a email account to system diagnostics, plus enhancing and developing the IT provision extended within the business.Also responsible for supporting and maintaining the Network and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT related hardware/software.The position provides exposure to a broad range of IT related projects and activities.Reports directly in the M.I.S Manager. Duties / Responsibilities: Escalate IT issues to the IT Manager where necessaryResponsible to managing backupsDiagnose and resolve technical issuesUndertake small to medium sized IT projects as instructed by IT ManagerProvide desktop and server supportSetting up and configuring new users, email accounts, access rights to network resources and hardware - laptops and desktops.ensuring security and upgrades are appliedFault-findingReporting faults and maintaining logs on servers, desktops, laptopsEnsuring patches and upgradesCreating purchase requisitionsEnsuring all software purchased licensing is recorded and maintainedPerform basic administrative support duties as required to meet specific operational objectivesPerform miscellaneous job-related duties as assigned by the IT ManagerREquired to work extra hours to meet deadlines as and when requiredEnsure that a high level of customer service and support is provided to computer usersAdhere to company protocol as laid out in the company policy and proceduresQualifications: MatricA+N+S+ (advantageous)Knowledge & Experience: 5 years experience in a similar roleClient desktop & network support - essentialKnowledge of Databases - SQL server and SQL expressExposure to roll out of IT projectsExperience working with Google and Google Suites, Microsoft products including Windows, MS Office as suitesMicrosoft 365 (advantageous)VOIPPrinter setup and maintenanceOther Requirements: Own transport and mobile phoneWilling to work after hours and be on standby for weekendsExcellent communication and writing skillsAbility to work with all levels of business - from shop floor to executiveBe passionate about IT and people
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyOTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185326&xid=1109_72977
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Requirements MatricTertiary qualification advantageous2 3 years experience with exposure to IT systemsLicence and own transport is essentialCompTia A+ CompTia N+ essentialIT Diploma or MCITP beneficialBasic knowledge of IP networks and protocolsBasic understanding of network servicesAdvanced knowledge of Microsoft Windows client operating systems (windows 7 & 8)Advanced knowledge of commonly used applications (Microsoft office)Microsoft Terminal server knowledge advantageousDetailed knowledge of computer hardwareSyspro experience advantageousBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1NTQ1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1105755&xid=1109_55545
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Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown, Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best-practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best-practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profi
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199784&xid=1109_77685
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Our Client are retailers, they are currently seeking a Desktop Support Technician to be base in Johannesburg. RequirementsMatricTertiary qualification advantageous2 – 3 years’ experience with exposure to IT systemsLicence and own transport is essentialCompTia A+ CompTia N+ essentialIT Diploma or MCITP beneficialBasic knowledge of IP networks and protocolsBasic understanding of network servicesAdvanced knowledge of Microsoft Windows client operating systems (windows 7 & 8)Advanced knowledge of commonly used applications (Microsoft office)Microsoft Terminal server knowledge advantageousDetailed knowledge of computer hardwareSyspro experience advantageousvisit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ0NDY5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1164532&xid=1266_44469
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Requirements MatricTertiary qualification advantageous2 3 years experience with exposure to IT systemsLicence and own transport is essentialCompTia A+ CompTia N+ essentialIT Diploma or MCITP beneficialBasic knowledge of IP networks and protocolsBasic understanding of network servicesAdvanced knowledge of Microsoft Windows client operating systems (windows 7 & 8)Advanced knowledge of commonly used applications (Microsoft office)Microsoft Terminal server knowledge advantageousDetailed knowledge of computer hardwareSyspro experience advantageousBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2Mzg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195370&xid=1109_76387
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Urgent position! Krugersdorp - West Rand*Must start be able to asap and must have own transport.A+/N+Mid-level Microsoft SupportServer supportPlatform - Server 2003-2012, (Hyper-V, Clustering, Active Directory, Local and Global Security Groups, Relay)Backups Solution - BE 2012, Sage, SAP, Qlikview, Office 365, VPNPrinters - Network Printers and Printer ServersNetwork and Desktop (Email and Domain Migration, Troubleshooting)R10000 pm.6 month initial contract, to be renewed.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMjg3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=927321&xid=1109_51287
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NETWORK SERVER TECHNICIANTake ownershipFinisherTime managementNeeds to be able to prioritizeServer technicians are information technology (IT) professionals who are responsible for installing, maintaining, and troubleshooting the server systems of an IT organization. These technicians must manage both Unix and Windows-based systems to ensure reliability and stability for the clients. They are required to manage data center hardware by providing total diagnosis and repair on hardware issues. Server technicians must also perform regular backups for the organizations server while providing technical support to follow up inquiries and problems on system serversManage and maintain a LAN/WANConfigure, install and manage virtual machines on servers.Work extensively installing, configuring and managing VMWare and Microsoft virtual platforms.Update TCP/IP, DHCP and DNS/WINS settings on all desktopsMaintain all user accounts for entire UNIX / Linux environment.Perform troubleshooting services for printers, plotters, copiers, scanners, and all PC relate peripherals.Design and create a SQL database that are used for online enrollment that interact with a PeopleSoft front-end.Perform routine back office projects such as NDS administration, server upgrades, backup procedures and network performance evaluations.Provide first level support on the DHCP, mail, news, proxy, and DNS servers for all global customers.Configure IIS with ASP/XML/PHP module installations.Build physical servers and provision server builds using VMWare and HyperV.Resolve major DNS server configuration issues as well as host settingManage city wide IIS deployment.Manage and deploy Citrix server farms.Manage and maintain a small LAN.Manage DHCP scopes, options for district servers.Configure, install and manage virtual machines on Linux servers.Work extensively installing, configuring and managing VMWare and Microsoft virtual platforms.Update TCP/IP, DHCP and DNS/WINS settings on all desktopsMaintain all user accounts for entire IT environment.Perform troubleshooting services for printers, plotters, copiers, scanners, and all PC relate peripherals.Design and create a SQL database that are used for online enrollment that interact with a PeopleSoft front-end.Perform routine back office projects such as NDS administration, server upgrades, backup procedures and network performance evaluations.Provide first level support on the DHCP, mail, news, proxy, and DNS servers for all global customers.Configure IIS with ASP/XML/PHP module installations.Build physical servers and provision server builds using VMWare and HyperV.Resolve major DNS server configuration issues as well as host settings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc0MDQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188350&xid=1109_74044
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Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown – Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, Monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your prof
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMzk4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1372778&xid=1109_123988
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You are the one! Everyone will be looking for you to provide technical assistance and support related to all of our clients computer systems, hardware, and software alike. Preference will be given to candidates with IT qualifications and 8 + years experience in a similar role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3ODcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122523&xid=1109_57872
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A well-established firm has an opportunity for an experienced Desktop Support Engineer to join their team on a permanent base in Ferndale, JohannesburgMinimum requirements:Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar roleHands-on experience with Windows and MS office environmentsGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and troubleshoot basic technical issuesFamiliarity with remote desktop applications and help desk software (eg. ZohoDesk)Excellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalA+, N+, MCPAdditional certification in MicrosoftDuties includes, but not limited to:Taking ownership of customer issues reported and seeing problems through to resolutionResearching, diagnosing, troubleshooting and identifying solutions to resolve system issuesFollowing standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResearch and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and simple network configurationAsk customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. network Admin’s, Infrastructure)Provide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reportsDocument technical knowledge in the form of notes and manualsMaintain jovial relationships with clientsPlease note: Only Shortlisted candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzUzOTU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197177&xid=1108_53955
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REQUIREMENTS/ QUALIFICATIONS: Drivers license Minimum 3 years Field Service experience Minimum N+ certification or equivalent and hands on experience Excellent communication and reporting skills Good technical and troubleshooting skills CCNA | Microsoft 365 | Fortigate NSE qualification or equivalent (Advantageous) DUTIES AND RESPONSIBILITIES: Manage the daily operations of the IT Service Desk and/or client deployed to. Provide onsite support troubleshooting hardware and software issues Provide 1st and 2nd level desktop, networking, and application supportEnsure that all allocated SLA requirements are escalated timeously and adhered to. Examine and ensure that all infrastructures remain functional with minimal downtime Identify potential risk areas and raised to the Field Service Manager Ensure all allocated project work tasks delegated meet allocated deadlines Be able to provide additional after-hours remote support from time to time Identify and provide proactive client management strategies Identify potential risk areas and ensure that these are flagged to the Field Service ManagerLiaising with 3rd parties, suppliers, and vendorsEnsure quality control is in place for all work that is generated by the IT department Create and manage processes to optimize performance within the IT department Deliver national client support services as required Identify cost saving opportunities and initiatives for the Company and its clients Identify growth capability and project opportunities (Presales) Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMTM2MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1267117&xid=1109_101360
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