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Location: Franschhoek, Western Cape Position OverviewAn opportunity has become available within the company for an experienced and reliable Assistant Housekeeping Manager who will support the Hotel Management Team in supervising the Housekeeping team to achieve the strategic direction and annual plans for Housekeeping operations. Work Activities and Responsibilities:- Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotels standards. - Facilitate communication and collaboration within the Housekeeping Team and across other departments. - Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly. - Check daily manning levels to ensure the department is adequately staffed at all times. - Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair. - Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management. - Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs. - Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets. - Ensure that departmental training records are up to date and reflect all training conducted. - Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies. Experience and Skills: - Minimum of 2 years of experience in a similar position within a 5-star luxury property - Impeccable communication skills both written and verbal - Leadership experience - Strong training skills and experience - Effective rostering abilities - Knowledgeable with the controlling of expenses and inventories - Ability to remain calm and professional under pressure Inherent Requirements:- Diploma in Hospitality - Valid driver`s license - High level of physical endurance - Preference will be given to candidates from Franschhoek and neighbouring areas
https://www.jobplacements.com/Jobs/A/Assistant-Housekeeping-Manager-1263667-Job-Search-02-18-2026-04-20-08-AM.asp?sid=gumtree
2d
Job Placements
1
La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
7mo
Job Placements
2
Restaurant Manager Position – Franschhoek
We are looking for an experienced Restaurant Manager for a busy restaurant based in Franschhoek.
Requirements:
Proven experience as a Restaurant Manager
Strong leadership and staff management skills
Ability to perform well under pressure in a busy environment
Excellent customer service and communication skills
Must reside in the Paarl, Stellenbosch, or Franschhoek area
Must have reliable transport
If you meet the above requirements and are ready to join a dynamic team, please contact 072 011 1114.
1d
1
Location: Cape Town
Franschhoek, Cape Winelands
Full-Time Job
Description :
We are looking for an experienced Restaurant Manager for a busy restaurant based in Franschhoek.
Requirements:
-Proven experience as a Restaurant Manager
Strong leadership and staff management skills.
-Ability to perform well under pressure in a busy environment.
-Excellent customer service and communication skills.
-Must reside in the Paarl, Stellenbosch, or Franschhoek area.
-Must have reliable transport.
Salary : R12000 to R20 000
If you are willing to relocate you may.
We are also in need of Waitrons, and Kitchen staff to start in April.
Salary will be discussed
To Apply :
Contact/WhatsApp
+27 60 250 0732
+27 83 286 1416
5h
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Location: Franschhoek, Cape Town Position Overview An opportunity has become available within the company for an experienced and reliable Guest Assistant who will provide exceptional service to guests by ensuring smooth check-in and check-out processes, addressing guest feedback, itinerary planning and making the necessary reservations, collaborating with colleagues, and maintaining operation standards. This role requires a warm, courteous demeanour and an efficient, guest-centred approach. Main Responsibilities: - Ensure guest challenges are addressed promptly or escalated to the Manager on Duty as required and follow through on closing the loop with the guest/s to resolve. - Handle requests such as wake-up calls, dining reservations, local area information, booking of activities, facilitating transport arrangements and any other special accommodations. - Provide accurate billing information, ensuring all guest charges are recorded and any discrepancies are resolved before check-out. - Coordinate guest transportation, luggage assistance, and handle any final feedback with warmth and professionalism. - Always uphold a neat and tidy reception desk. - Check Public Areas on regular intervals during your shift to ensure these areas are always guest ready. - Manage the front desk area, answering calls promptly, assisting with guest inquiries, and directing calls to appropriate departments. - Handle any emergencies or incidents during the shift, ensuring the safety and security of guests and staff. - Weekly and daily reports must be completed as per front desk shift procedures. - Detailed PIT checks to be done on each shift and compared to guest details on Protel. - Highlight any maintenance issues or service deficiencies promptly to maintain the hotels standards. - Adherence to all health and safety regulations. Experience and Skills: - Minimum of 2 years of experience in the Front Office operations of a luxury hotel - Proficient in use of various well-known Property Management systems - Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance - Display a sense of urgency and dedication to meeting the needs and wishes of others - The ability to remain calm and professional when under pressure - Strong interpersonal skills - Excellent verbal and written skills - Must be professional and a team player - Sustainable quality and attention to detail Inherent Requirements: - Matric Certificate - Tertiary qualification in Hospitality Management or Tourism would be advantageous - Certificate in First Aid/Fire Fighting/Health and Safety, would be advan
https://www.jobplacements.com/Jobs/G/Guest-Assistant-1263669-Job-Search-02-18-2026-04-20-08-AM.asp?sid=gumtree
2d
Job Placements
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Duties:  Oversee and manage all aspects of the restaurantâ??s daily operations.Lead, train, and motivate the front-of-house team to deliver 5* service.Ensure smooth coordination between kitchen and service teams.Monitor reservations, guest satisfaction, and service flow.Maintain stock control of beverages and oversee supplier relationships.Uphold health, safety, and hygiene standards.Drive revenue and manage budgets while controlling costs.Handle guest feedback and resolve issues promptly with professionalism. Requirements: Grade 12A formal qualificationProven experience as an Assistant Restaurant Manager in a 4- or 5* establishment.Strong leadership, communication, and organisational skills.In-depth knowledge of fine dining service standards.Excellent problem-solving abilities and a guest-centric mindset.Flexibility to work evenings, weekends, and public holidays.
https://www.jobplacements.com/Jobs/A/Assistant-Restaurant-Manager-1260093-Job-Search-02-06-2026-10-13-32-AM.asp?sid=gumtree
7d
Job Placements
1
Main Responsibilities:Load, terminate and transfer staff members on Payroll and the PRP system and complete fingerprint registration.Ensure all LCSA employees clocked in correctly and that incorrect clockings are fixed.Explain first month payment, payslip, overtime & termination pay to new staff. - Share employee benefit information and ensure that beneficiary forms are completed for third parties and portals are updated.Ensure all managers authorize hours worked and leave transactions by the stipulated deadlineSending Sage pay registers to respective managers for approval.Salary review reports submitted to finance for review and approval and submit bank file to the Financial Manager for bank payment release.Ensure all new staff and payslips are loaded on ESS and run scheduler.Perform month-end payments to terminated employees and compile UI-19`s and salary schedules.Ensure all EMP201s are reconciled monthly, and ready to be uploaded.Reconcile all 3rd party transactionsSubmit UIF file within monthly deadline (Finance Calendar).Prepare and submit medical reconciliation, month-end reports and GL (General Ledger) file to Finance.Ensure all requirements are met for Tax Mid-year & Year End (EMP501 Recon) and that IRP5 are released to ESS.Perform Annual Leave Recons monthly to ensure alignment with PRP system.Flag absenteeism trends or sick leave abuse with respective managers.Process and submit all IOD claims on the COID system.Maintain strong working relationships with, and have open and transparent communication between all members of the team.Answer & respond, in a timely manner, to any payroll queries or leave queries from management or employees.Support the CEO and Finance Manager with any queries relating to payroll department.Compile and distribute the monthly birthday list.Implement Payroll procedures to ensure effective and efficient payroll controls.Assistance with HR duties as and when required.Experience and Skills:3 5 years payroll experienceHuman Resources experience will be advantageousAdvanced MS Office knowledgeAdvanced payroll system knowledge (Sage 300)High attention to detailAbility to run and manage the payroll function single-handedlyInherent Requirements:Matric CertificateRelevant Payroll or Human Resources qualificationFinancial qualification will be advantageousGood communication and interpersonal skillsPreference will be given to candidates from Franschhoek and neighbouring areas
https://www.jobplacements.com/Jobs/P/Payroll-Officer-1261852-Job-Search-02-12-2026-04-22-56-AM.asp?sid=gumtree
8d
Job Placements
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Work Activities and Responsibilities:Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.Prepare and supervise the mise-en-place for each meal period including preparations for room service orders.Greet and assist guests according to company standards.Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.Coordinate with the Head Chef/Hotel Manager/Group Operations Manager to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback.Attend necessary meetings and training courses.Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols.Continuously assess and support staff development, identifying areas for improvement and training.Together with Human Resources, conduct disciplinary discussions with underperforming Restaurant team members where retraining and coaching have failed to bring about the desired results.Taking charge of stock count procedures and ensuring this is submitted to the stores department in a timely manner.Monitor staff punctuality and absenteeism and keep PRP/ ESS systems up to date.Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.Be proficient in the Restaurant POS system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, cash-ups and adjustments.Report back on monthly expenditure budget during MIS meetings and handle any queries from Finance Department based on revenue / expense results.Assist in brainstorming new ideas, concepts, and themes for seasonal menus, events, and special occasions.Do pre- and post-inspections of all conference venues, private dinners, braais and picnic set-ups.Co-ordinate arrangements for groups with the relevant parties and ensure internal function sheets are prepared and distributed accordingly.Report and rectify all potential and real hazards immediately.Experience and Skills Requirements:3 years experience in a supervisory role within a fine dining or 5-star Hotel restaurant or hospitality environment.Excellent knowledge of food and beverage service standards.Proficiency in using restaurant POS system.Inherent Requirements:Matric CertificateWine certificate course would be beneficialAttention to detailProblem solving abilitiesAbility to work under pressure and good time management skillsPreference will be given to candidates fr
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1261851-Job-Search-02-12-2026-04-22-56-AM.asp?sid=gumtree
8d
Job Placements
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