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Location: Northern Cape Region Initial Deployment: KFC Hartswater (Training Phase)Future Scope: Douglas, Kathu, Upington, Schweizer, Kalahari MallOverall Purpose of the Position:The Area Coach (AC) is the primary people developer and performance leader for a portfolio of restaurants. The AC will be responsible for coaching and enabling Restaurant General Managers (RGMs) to build strong teams, deliver a brand-consistent customer experience, and achieve sustainable sales growth and profitability. The AC will drive employee engagement and retention, embed operational routines and standards, and lead the local execution of TradeOn’s brand initiatives. The AC champions ORIGINALS culture to create a workplace where people feel confident, valued, and empowered to succeed.This role forms part of a structured succession pathway, starting with a supervised training phase at Hartswater before assuming full AC responsibilities. Successful progression depends on passing all required training modules and certification assessments.Key Performance Areas (KPAs) & Responsibilities include, but not limited to:Build People Capability:• Leadership: Coaching and mentoring restaurant leaders to lead high-performing teams; role-model inclusive, values-led leadership and effective on-the-floor coaching.• Succession & benching: Identifying and accelerating high-potential talent; maintaining a healthy pipeline of Team Leaders, RMs and RGMs.• Engagement & retention: Partner with People Capability Leader (PCL) and operational leaders to design employee engagement plans (recognition and growth pathways) that improve retention.• Performance management: Ensuring clear goals, timely feedback, and result management; closing skill gaps through targeted development and training certification.• Wellbeing & compliance: Safeguarding safe staffing levels and balanced rosters; upholding safety, security and labour practice standards.Performance Indicators: Employee Engagement Score, Bench Strength & Internal Promotions, Training Completion & CertificationDeliver a Consistent Customer Experience:• Standardisation: Auditing and coaching CHAMPS (Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality, Speed of Service), ROCC (Restaurant Operations Compliance Check), and CSL (Champs Standards Library) standards; ensuring brand-consistent service, quality and efficiencies across all restaurants.• Operational routines: Driving daily/weekly operational routines (CHAMPS checks, shift huddles, line checks, food safety, cash controls) and closing gaps with action plans.• Optimizing financial performance: Managing of food, staffing or staff resources, and overhead costs proactively, ensuring agreed service times, effective deployment pr
https://www.executiveplacements.com/Jobs/A/Area-Coach-Succession-Pathway-1257889-Job-Search-02-02-2026-01-00-15-AM.asp?sid=gumtree
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Executive Placements
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Location: Northern Cape Region (Initial Training at Douglas, Hartswater or Schweizer; future placement may include KFC Kathu, Upington or Kalahari Mall)Overall Purpose of the Position:The purpose of this role is to manage a restaurant within the policies and guidelines of the company to build a great team, ensure customer satisfaction and profit maximization. The Restaurant General Manager (RGM) will perform hands-on work to train and develop employees, respond to customer service needs, and model appropriate behaviours in the restaurant. This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence. In addition, this role includes a structured succession pathway, starting with a training phase to build capability before assuming full RGM responsibilities. Successful progression to the RGM role is subject to passing all required training and certification assessments.Key Performance Areas (KPAs) & Responsibilities include, but not limited to:Build People Capability• Facilitating restaurant training programmes and onboarding for all restaurant staff to company standard to enable them to maximise performance and realise their career potential.• Coaching on the floor; give regular feedback, recognition and corrective guidance to sustain high performance.• Engagement & retention: Creating a positive work environment; implement fair practices and processes, growth pathways and recognition.• Performance management: Setting goals, conducting reviews, and addressing performance/IR matters promptly.• Recruitment and maintaining Bench strength: Recruiting, Developing Operational Leaders and maintaining a healthy bench of developed and capable team members.Performance Indicators: Employee Engagement Score, Bench Strength & Internal Promotions & Training Completion & CertificationDeliver a Consistent Customer Experience• Ensuring CHAMPS and brand standards are consistently met by the restaurant team, exceeding customer expectations and achieving audit/compliance standards.• Forecasting inventory, sales and staffing; develop staffing plans; manage food and supply orders to balance cost efficiency with operational needs• Guiding Restaurant Manager (RM) in effective deployment planning; address obstacles during peak trading• Tracking, analyzing, and identifying root causes of customer complaints, SWS performance, and operational variances; develop SMART action plans or continuous improvement plans with the Area Coach to address issues and sustain standards.• Planning and executing restaurant marketing initiatives; ensuring effective execution of promotions to build traffic and grow sales• Driving Customer-Focused Culture by setting the tone for a “customer-first” minds
https://www.executiveplacements.com/Jobs/R/Restaurant-General-Manager-Succession-Pathway-x2-1257853-Job-Search-02-01-2026-23-00-14-PM.asp?sid=gumtree
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Executive Placements
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