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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves t...Job Reference #: 202374

Port Elizabeth

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WAREHOUSE ASSISTANT MANAGER / PORT ELIZABETH – Our client is looking to employ a manager with the ability to manage 15 staff members that include drivers, pickers, supervisors and general assistants. Must have a valid drivers and own transport as will be a key holder, preferably residing within 20km radius of Deal Party. Minimum Requirements; Minimum of 5 years Supervisory/Management experience in the Distribution/Logistics industry FMCG/Wholesale/Retail/Food Distribution experience with up to 1600 different food & grocery items High level of trust, integrity, honesty, reliability and work ethic As a final check on all products coming in and loaded out must be able to read, interpret unit of measures and quantities as per selling unit and count accurately Ability to manage staff, control staff breaks and productivity in the execution of all tasks Ability to multi-task, think on your feet, co-ordinate multiple tasks at the same time Geographical knowledge of P.E., Surrounds, Karoo and Coastal town for routing purposes Customer centric/focussed approach in the execution of all duties related to inbound and outbound Good Computer Skills (Excel, Email) Fluent in English – Read, Speak and Write Basic HR knowledge Must be good with numbers Must be an Active and hands-on individual The suitable Candidate will; Be responsible for all Supplier delivery/receiving; All customer deliveries picking, loading out All inter branch receiving and picking, loading out; All returns from customer/suppliers and inter branch goods Investigations on stock movements, accuracy Control product movement to correct locations within the facility to maintain product integrity Housekeeping/Sanitation; Health & Safety; Food Safety; Timekeeping; Control; Accident/Incident investigations Stock security Inventory/stock controls/Cycle counts/Investigations/stock movements Salary: Market related + monthly performance-based bonus Hours of work: Monday to Friday 07:00 to 17:00/Sat 08:00 to 11:00 and Public Holiday as and when required/open Application Process: Online applications will receive preference, https://www.dittojobs.com/jobs/view/415484296 ensure to upload a head and shoulder photo, alternatively you can e-mail solutions@workafrica.co.za, using Warehouse Assistant Manager PE as a reference. If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessfulJob Reference #: WAMPEConsultant Name: Claire OReilly

Port Elizabeth

Application Support Consultant East London

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ELCB is a well-established IT solutions company that has been in the IT business for 50 years and counting. We have offices in East London and Johannesburg with East London being our Head Office. We are looking for a dynamic *Application Support Consultant *to join our team based in East London. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. * Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out * Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls * Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market * Deconstruct client issues and analyse the various solutions in all regions, via various communication channels * Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) * Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries * Render functional support to the customer via telephonic, email, Skype and Team Viewer * Understand client business processes and flow and advise on improvements where possible * Matric * BCom or degree in Information Systems would be advantageous * Knowledge and prior experience in accounting systems is highly recommended * Knowledge of databases and application development environments * Minimum of 1-year experience in similar position * Analytical and problem-solving skills * Exceptional communication and people skills * Valid Driver’s Licence * Willingness to travel nationally Market related * Matric * BCom or degree in Information Systems would be advantageous * Knowledge and prior experience in accounting systems is highly recommended * Knowledge of databases and application development environments * Minimum of 1-year experience in similar position * Analytical and problem-solving skills * Exceptional communication and people skills * Valid Driver’s Licence * Willingness to travel nationally https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxMjIxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268355&xid=1555_71221

East London

Operations Manager (Security, Cleaning, Parking)

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KEY RESPONSIBILITIES: Enforce the Companys Disciplinary Code of ConductAdopt an initiative geared towards Integrated Operational ExcellenceImprove the Integrated operational systems, process, policies and procedures, management reporting, information flow, and Client relations.Manage and increase the effectiveness and efficiency of the allocated Integrated Operations teamCoordinate and communicate between support Departments, Integrated Operational Teams and ClientsEstablish a relationship with the Clients, whereby the I.S.M. becomes intimately familiar with the Integrated Service requirements of each ClientEnsures that all Integrated Services personnel are operating and performing their duties according to the Site Job DescriptionLead and manage the on-site training and recruitment functions of Integrated Services personnel to ensure that the Contracts operational needs are metAttend weekly/monthly Client meetings and provide Integrated solutions that are Site specific to the Client for consideration, so as to ensure excellent service deliveryAttend regular Operations meetings with Senior Management TeamsImplement effective controls and monitoring ProcessesParticipate in site Investigations and report on findingsPerform Risk Assessments and Integrated Services SurveyPerform site surveys and compile reports pertaining theretoMINIMUM REQUIREMENTS: PSIRA Grade A RegisteredMatric Certified Firearm Competency5-10 years of direct Management experience in the Security, Cleaning and Parking Industry3 -5 years of Facilities Management ExperienceMinimum of 2 years training with regards to Introduction to Contract Cleaning ManagersSecurity Management Qualification will be advantageousStrong background of Health and Safety environment5-10 years ex-military/SAPS experienceDrivers License Code 08 and own reliable vehicleRisk Assessment and Site Survey experienceSHEQ Qualification will be an advantageous3-5 years in Retail OperationsSolid Computer ProficiencyCOMPETENCIES: Excellent People Management skillsProven negotiation and influencing skillsExcellent verbal and written communication skillsDemonstrated commitment to high ethical standards within a diverse workplaceStrong commitment to service and quality standards as well as Client SatisfactionDemonstrated experience in coaching, motivating, developing and leading a professional TeamDemonstrated leadership and vision in managing staff groups and major projectsFlexible and collaborative work style including commitment to get required output and resolving operational problems timeously https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0Nzg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1244558&xid=1109_94785

East London

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One of our clients in the Health Care industry has a vacancy available for a Clinical Programme Co-ordinator. This position is based in Middelburg and the candidate needs to stay in Middelburg as this is an on-site, position.The ideal candidate will be a mature female individual (older than 40-years of age) with more than 7 years experience within a hospital case management position. She must be eager to learn, healthy and fit. She needs to be able to speak and understand Afrikaans. The successful incumbent will not be required to work night shift or formal weekend shifts. All work to be performed on-site at the office and/ or at the hospital or patients home when assessments are required there is no remote or hybrid working. Qualifications: Registered Nurse.Valid SANC registration. Competencies, and Experience: Seven or more years experience as a Senior in a hospital setting.Experience as a Wellness Nurse within a retail pharmacy/wellness service provider will be advantageous.Experience within a Medical Scheme/Managed Care organisation will be advantageous.Legal knowledge, i.e. Medical Schemes Act, POPIA, medical liability, etc.Knowledge of the South African Healthcare industry coding structures i.e. ICD10, CPT4, NRPL, PMB conditions and clinical protocols, etc.Extensive clinical knowledge related to all aspects of patient management, including home care.Excellent telephonic and written communication skills (will be tested).Computer literacy, MS Office especially intermediate knowledge of Excel (will be tested) and experience with an industry information system (e.g. hospital, medical scheme administration, or managed care).Proficiency in English verbal and written.Strong organisational and task prioritization, and multitasking skills.Ability to research and analyse information.Maintaining confidentiality of information.Decision-making skills.Following through on commitments.Flexibility to travel.Own transport and a valid drivers license. Skills: High degree of accuracy and attention to detail.Self-motivator and the ability to work effectively independently.Show initiative.Demonstrated ability to deal with emotionally charged and stressful situations effectively.Compassionate and attentive listener must be able to interact with the family/ loved ones of members with long-stay hospital events and members with complex disease profiles, including but not limited to chronic conditions, oncology, mental wellness, etc.Must be confident and comfortable with clinical decision-making. Responsibilities: Confidential management of patient medical conditions, treatment, and funding information.Driving risk-based preventative intervention and care thorough the Schemes model and programmes, including health risk assessments (HRAs), hospital and home visits and assessments.Clinical coding per CPT4 and ICD10 requirements and as per client standards.Managing patient hospitalisation; including the receipt and verification of hospital clinical updates, co-ordi https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDI2OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779765&xid=1109_184268

Middelburg

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Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London. Do you have what it takes to be a Store Manager? Job Purpose: Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management of key store operating pillars, with includes but not limited to: • Brand visual strategies, corporate identity, and promotional execution • Above expectation delivery of customer service • Operational compliance and execution of all company policies and processes within the store environment • Training, mentoring, and exercising of leadership over the entire store workforce Responsibilities: Financial Management • Assist with the Budget preparation and maintenance within the store • Allocate store funds and defining financial objectives • Maintain statistical and financial records • Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site • Optimise the stores profitability • Participate in daily operational and sales activities to achieve customer service and business growth objectives • Oversee pricing and stock control • Ensure all expense related items are controlled and managed within budget • Ensure all expense related stock is adjusted to the correct GL accounts monthly • Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management • Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts • Manage and ensure the daily ordering of stock and maintain correct stock levels • Oversee the preparation, coordination and management of stock takes on a Bi-annual basis • Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets • Analyse and interpret trends to facilitate planning • Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors • Investigate and verify manual purchases processed against the business unit • Minimise, investigate, correct, and report on business unit negative stock on hand • Minimise, investigate, and report on business unit dormant stock • Analyse dormant stock reports for heads of department to investigate and rectify • Ensure the physical stock in all storage locations balances with the inventory ledger in SAP • Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387

East London

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Purpose: Our store managers are the leaders of our organization. As a member of the management team you’ll be responsible for coaching and guiding shop assistants to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team. You’ll be challenged to manage the daily operations of one of our star retail stores. Our managers are entrepreneurs, innovators, role models and coaches who drive results, bring the Mambo’s way to life in our stores, and ultimately support the continuing success and growth of the Mambo’s brand.If you are excited to deliver great values to customers every day; take a sense of pride and ownership in helping drive positive results; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to make a positive impact on the world around you. Come join our team. You’re going to like it here!Responsibilities: Lead the store team in all aspects of store operations.Day-to-day management of the store.Take responsibility for the training & development of team members.Communicate effectively with Senior Management team.Drive sales through applying sales techniques and standards as well as identifying innovative new solutions to support sales growth.Ensure and provide exceptional customer service at all times.Ensure appropriate merchandising standards.Control expenses and payroll budgets.Manage the staff experience and handle personnel issues.Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service.Will be involved in managing on or more of the following operations: Back of House operations (Receiving/Admin/ systems), Merchandising, Point of Sale/Front End operations, Selling Floor, Returns, and all individual departments instore.Assisting/support management team in all areas of store operations, service, and merchandising.Human Resource Initiatives including but not limited to staffing, hiring, and staff scheduling.REQUIREMENTS Desired experience and qualificationJob requirements:Grade 12Relevant business / admin qualification – a degree/diploma in a business/retail-related field would be an advantageIdeally 2 - 4+ Years retail experience within a leadership role, as well as administrative and people management experienceComputer LiterateAttributes required: A passion for retail is essential to deliver a world-class customer experience.Strong interpersonal, communication, and leadership skillsStrong Managerial capabilities - the ability to plan, lead, organize and control.Highly organised with the ability to adapt quickly to changeAn excellent understanding of retailProficiency in stock management, cost control and cos https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214842&xid=1320_14170

East London

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Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. *Job Purpose:* * To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. * To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. * To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. * To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: Relevant Retail/Business Management qualification (External applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme * Financial management experience (budgets, profit and loss statements, financial ratios, etc.) *Job Knowledge and Skills Required:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of people manageme https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242903&xid=1555_54990

Queenstown

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"retaill jobs" in Eastern Cape

retaill jobs in Eastern Cape (193 results)

Results for retaill jobs in All Categories in Eastern Cape