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This role is for a highly organized, service-oriented Reservations Manager to oversee and manage the booking process for our luxury safari camp. This pivotal role ensures seamless guest experiences from inquiry through to arrival, working closely with direct guests, travel partners, agents, and internal teams to maximize occupancy, revenue, and guest satisfaction.Core Criteria:Minimum 35 years experience in reservations or front office within luxury hospitality or safari industry.In-depth understanding of Southern African travel, safari logistics, and luxury guest expectations.Strong leadership, team management, and mentoring skills.Proficient in reservation systems (e.g., Panstrat, NightsBridge, or similar).Strong communication skills, both verbal and written.Fluent in English; additional languages (French, German, etc.) an advantage.Excellent organizational skills, attention to detail, and ability to work under pressure.Passion for luxury travel, wildlife, and conservation.Candidate Requirements and Responsibilities:Reservations & Guest Journey:Manage and supervise daily reservation operations across all camps on the reserve.Ensure accurate, efficient, and personalized handling of bookings, from initial inquiry to confirmation and pre-arrival preparation.Maintain a deep understanding of camp offerings, guest experiences, and conservation narratives to tailor guestcommunication.Liaise with field-based reserve teams to ensure readiness for guest arrivals and special requests.Trade Relations & Sales Support:Nurture strong relationships with key travel trade partners (agents, DMCs, tour operators), providing them withreal-time support, training, and insights.Ensure consistent communication on availability, promotions, and value-added offerings.Revenue & Performance Management:Monitor occupancy trends, booking pace, and yield to support revenue optimisation.Generate reports and insights for forecasting, budget planning, and performance reviews.System & Process Management: Oversee accurate data entry, payment tracking, and booking integrity in the reservations system (e.g., ResRequest).Ensure SOPs are followed, continuously reviewed, and improved to uphold Tswalus standards.Coordinate with finance and hospitality teams for smooth pre-arrival coordination.Team Leadership:Lead and support reservations team members.Provide ongoing training, mentorship, and performance feedback.Foster a culture of excellence, empathy, and Tswalu values within the team. https://www.jobplacements.com/Jobs/R/Reservations-Manager-1266909-Job-Search-02-27-2026-10-10-44-AM.asp?sid=gumtree

11d

Job Placements

Adelaide

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Duties and responsibilities• Ensures that the Restaurant is open on time and ensures the Club Master system is alwaysoperational• Ensures the Restaurant and Halfway House are well always maintained, clean, tidy work andservice areas. This includes fridges/service areas/dining areas/bar areas. Ensure the cutleryand crockery is clean and in good condition for use by customers. Bars are stocked within therequired stipulations.• Schedule resources (Rostering) and assign duties considering busy periods, events, andoperating hours to ensure that the F&B department is sufficiently staffed and able to meetoperational requirements. Walks the floor and assists with serving when required.• Debriefs staff prior to the shift and coordinates staff meetings as and when required.• Manage all Restaurant – Front of House staff. This includes Supervisors, andwaitrons/bartenders/cashiers, cleaners. Ensure the restaurant staff’s conduct is acceptableand follow relevant disciplinary actions to address concerns.• Establish standards for optimal staff performance and conduct performance reviews. Ensurepoor performance management takes place with staff that underperform.• Ensures that staff are trained and retrained on customer service levels and expectations,menus and beverages. Waitrons/ Bartenders always provide prompt and efficient service.Assists in new menu implementation• Ensure compliance with health and safety regulations regarding serving, conforms to liquorlicence regulations, building maintenance, theft and burglaries. Fire and evacuation drills areknown and understood by staff.• Ensure entertainment is booked when required (Music / Band)• Ensure cash-up processes are followed and balancing at end of the day is accuratelyaccounted for. Covers are processed correctly.• Ensures superior customer service and customer experience. Solicits guest feedback.Proactively addresses customer complaints and ensures customer feedback is positive.Builds strong relationships with regular customers.• Works closely with Food and Beverage Manager and Executive Chefs to enquire aboutcustomer experience and areas of improvement to ensure that the Restaurant experienceattracts and retains customers. Making recommendations on industry norms and/or trends• Any ad hoc duties that may be required from time to timeMinimum Requirements• Matric• MS Office• Hospitality qualification• Valid driver’s licence• 3 years of Management experience• Hospitality Point of Sale system. Club Master being advantageousOther Skills• Leadership• Excellent Communication and Organisational Skills• Displays a Calm & Courteous demeanour to customers https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1264918-Job-Search-02-23-2026-03-00-16-AM.asp?sid=gumtree

15d

Job Placements

Adelaide

Senior Capital Equipment Administrator (Edenvale)

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Senior Capital Equipment AdministratorMAIN PURPOSE OF THE JOBTo ensure that the capital equipment administrator function operates efficiently and effectively, and quotes and tenders are processed and submitted timeously, supporting the Marketing Department, and working symbiotically with Medical Master, whilst assisting with ad hoc administration tasks as needed, and to work within the Company’s Quality Management System framework.REQUIRED MINIMUM EDUCATIONMatric (Grade 12)MINIMUM PREVIOUS WORK EXPERIENCE3-5 Years in a related fieldDESIRABLE ADDITIONAL EDUCATION, WORK EXPERIENCE AND PERSONAL QUALITIESComputer Literacy: Excel, Word, Outlook, OneDrive, MS TeamsEffective Time Management and Record keeping;Methodical;Able to work under pressure;Effective communication and interpersonal skills with superiors, colleagues and suppliers; attentive to detail, and ability to multi-task and to be able to use own initiative.Key competencies:Critical thinking and problem-solving skills.Planning and organizationDecision makingBe ProactiveEffective communication and teamwork skillsThe ability to plan ahead and deal with unexpected changes.Effective conflict management, and ability to work as part of a team.PRIMARY ROLEIN-PUT1. Process all Capital Equipment quotations and forward to Customers.2. Responsible for linking of all quotes within Goldmine.3. Maintains Capital Equipment Pricing and Costing files and updates are done where necessary.4. Makes sure that client has adequate stock of Capital Equipment literature, brochures etc.5. Places all orders for Capital Equipment with Procurement Officer6. Follows up on outstanding Capital Equipment orders by constant liaisons with Suppliers, Forwarders and Clearers and communicating this to the relevant Sales Reps, in the absence of the Procurement Officer7. Coordinates Capital Equipment demos with reps and prepares relevant documentation to accompany equipment on loan.8. Produces Equipment Evaluation Forms and makes sure these are completed correctly.9. Ensures that Equipment is cleaned by warehouse after each demo and before it is sent out on next demo.10. Responsible for ensuring that the demo room is well maintained.11. Controls Inventory of Capital Equipment and spare parts12. Process all orders received from Customers on Macola13. Completion of all tender documentation (manages the entire Tender Process)14. Monthly Reports for Capital Equipment15. Support and assist Capital Equipment Team and other supporting functions.OUTPUT• Capital Equipment quotations https://www.executiveplacements.com/Jobs/S/Senior-Capital-Equipment-Administrator-Edenvale-1196032-Job-Search-06-20-2025-02-00-14-AM.asp?sid=gumtree

9mo

Executive Placements

Matatiele