Customer service jobs in Eastern Cape | Gumtree Classifieds in Eastern Cape

Clear All

Suggested

Results for customer service jobs in All Categories in Eastern Cape

Save

Purpose: Our store managers are the leaders of our organization. As a member of the management team you’ll be responsible for coaching and guiding shop assistants to ensure we achieve our mission to provide a world-class shopping experience to our customer as well as ensuring the professional growth and development of your team. You’ll be challenged to manage the daily operations of one of our star retail stores. Our managers are entrepreneurs, innovators, role models and coaches who drive results, bring the Mambo’s way to life in our stores, and ultimately support the continuing success and growth of the Mambo’s brand.If you are excited to deliver great values to customers every day; take a sense of pride and ownership in helping drive positive results; are committed to treating colleagues and customers with respect; believe in the power of diversity and inclusion; want to make a positive impact on the world around you. Come join our team. You’re going to like it here!Responsibilities: Lead the store team in all aspects of store operations.Day-to-day management of the store.Take responsibility for the training & development of team members.Communicate effectively with Senior Management team.Drive sales through applying sales techniques and standards as well as identifying innovative new solutions to support sales growth.Ensure and provide exceptional customer service at all times.Ensure appropriate merchandising standards.Control expenses and payroll budgets.Manage the staff experience and handle personnel issues.Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service.Will be involved in managing on or more of the following operations: Back of House operations (Receiving/Admin/ systems), Merchandising, Point of Sale/Front End operations, Selling Floor, Returns, and all individual departments instore.Assisting/support management team in all areas of store operations, service, and merchandising.Human Resource Initiatives including but not limited to staffing, hiring, and staff scheduling.REQUIREMENTS Desired experience and qualificationJob requirements:Grade 12Relevant business / admin qualification – a degree/diploma in a business/retail-related field would be an advantageIdeally 2 - 4+ Years retail experience within a leadership role, as well as administrative and people management experienceComputer LiterateAttributes required: A passion for retail is essential to deliver a world-class customer experience.Strong interpersonal, communication, and leadership skillsStrong Managerial capabilities - the ability to plan, lead, organize and control.Highly organised with the ability to adapt quickly to changeAn excellent understanding of retailProficiency in stock management, cost control and cos https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0MTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1214842&xid=1320_14170

East London

Save

RESEARCH DATA MANAGER / ANALYST FIVE (5) YEAR FIXED-TERM CONTRACT EAST LONDON, EASTERN CAPE PROVINCE The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV, TB and related infections in Southern Africa. We have fantastic job opportunities across our businesses for talented people wanting to realize their full potential. Could that be you? If so, we invite you to explore the possibility of joining us to play your part in Desmond Tutu Health Foundations exciting future.The main purpose of this position is to manage data collection activities and services against set deliverables, study milestones and in line with the study protocol. The Data Manager will: 1) oversee the development and actioning of core data collection tools and platforms, 2) implement data quality assurance systems, and 3) provide study-monitoring reports on implementation indicators and descriptive analysis of study data. The Data Manager will further be responsible for building up and overseeing data team staff in support of DTHF projects in Eastern Cape.The incumbent must be a South African citizen, permanent resident or be in current possession of a valid critical skills work permit.Minimum Requirements: Masters degree that focuses on Epidemiology or Biostatistics/Statistics, or other quantitative fieldAt least 3 years demonstrable experience building and managing complex data collection tools using Redcap (please detail in cover letter)At least 3 years experience managing and analysing public health research dataAt least 2 years staff management experienceAt least 2 years demonstrable experience implementing and monitoring field-based data collection activities for public health research studiesExperience in the use of data analysis packages (e.g., STATA, SPSS, SAS or R) for Data AnalysisExperience in the development of back-end database systems including SQL, Oracle and MariaDBKnowledge of research documentation standardsStrong verbal and written communicationStrong interpersonal and organizational skillsAbility to work well under pressureAttention to detailStrong leadership, interpersonal , collaboration and strategic thinking skillsDecision making & analytical skillsAdaptive to changeAbility to multi-taskPlanning and Organizing skillsProblem solving and detail orientatedTeam player, as well as the ability to work independentlyMust be willing to live in East LondonAdvantageous: Interest in leveraging Data Manager position for a PhD in Epidemiology, Biostatistics or related quantitative fieldExperience in designing data collection tools using audio computer-assisted self-interviewing (ACASI), CommCare, or other custom-made applicationsExperience using ArcGISKnowledge of research methodology, including https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNjYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178680&xid=1109_70661

East London

Save

Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa. If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here! Job Purpose: To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Key Performance Areas (but not limited to): • To efficiently execute all operational activities at the point of sale in a timely and efficient manner • To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased • To ensure the safe handling of cash at all times • To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction • To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service • To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards • To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values • To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements: • Grade 12 • 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment • Understanding of merchandising and promotions principles • Understanding of stock management procedures • Skills in customer service excellence • SA ID / Valid Work Permit (if applicable) • Well versed in English and any other official South African Language • Clear criminal record • Computer Literate Working hours: • As per operational requirements Salary: • Market related based on level of experience Position Location: • Gqeberha, Eastern Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202374 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za Surgo (PTY) Ltd. reserves t...Job Reference #: 202374

Port Elizabeth

Save

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. *Job Purpose:* * To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. *Job Objectives:* * To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team. * To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. * To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image. * To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager. * To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Groups labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. * To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets. * To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. * To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values. *Education and Experience Requirements:* * Essential: Grade 12 (Maths 50% and English 50%) * Essential: Relevant Retail/Business Management qualification (External applicants) * Desirable: Degree in Relevant Retail/Business Management * Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme * Financial management experience (budgets, profit and loss statements, financial ratios, etc.) *Job Knowledge and Skills Required:* * Understanding and application of financial management principles * Retail/FMCG background and understanding of merchandising and promotions principles * Knowledge of stock, cost, risk and compliance management procedures * Knowledge of customer service excellence * Knowledge of labour legislation and IR practices * Knowledge of people manageme https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU0OTkwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1242903&xid=1555_54990

Queenstown

Save

CLIENT RELATION LIAISON/EAST LONDON an exciting career opportunity exists with a leading Business Solutions Specialist for a dynamic, enthusiastic, well presented and target driven Candidate. Experience in Office equipment industry advantageous. MUST HAVE OWN PRESENTABLE AND RELIABLE VEHICLE WITH VALID DRIVERS Requirements:Minimum Grade 12Strong interpersonal skills and an ability to build rapport with customers2-3 years sales experiencePrevious experience working as a client relations liaison or a track record of managing client relationshipsHardworking with a strong work ethicTarget driven and competitiveMust have your own vehicle & Driver licenseCandidates from the telecommunication/office automation industry will be preferred Duties:Building and maintaining relationships with clients/customersConducting business reviews to ensure clients are satisfied with their products and servicesAlerting the sales team to opportunities for further sales within key clientsInforming customers of new product offeringsAttending meetings with clients to build relationships with existing accountsAchieving client relationship targets and KPI’s as set by the Head of SalesWorking closely with Sales Managers and Sales RepresentativesEscalating and resolving areas of concern as raised by clientsCarrying out client satisfaction surveys and reviewsMonitoring company performance against service level agreements and flagging potential issuesEnsuring relevant managers are aware of changes within clientsPassing leads to the sales team and following up on progressLiaising with internal departments to ensure client needs are fulfilled effectivelyBase retention – attending to client needsAdhere to weekly appointment targets and sales GP targetsSalary: Salary plus commission offered and allowancesApplication Process: Online www.workafrica.co.za applications will receive preference, alternatively e-mail your CV, Matric Certificate/qualifications & recent head & shoulder photo and VALID DRIVERS LICENSE to: Solutions@workafrica.co.za, using Job Title “Client Relations Liaison as a reference in your application. If you receive no feedback within 3 weeks, please consider your application unsuccessful. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODc5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188586&xid=1266_49879

East London

Save

Warehouse Manager - Uitenhage Sovereign, a national supplier of top quality locally produced chicken products to the SA market via various brands, is seeking to employ a Warehouse Manager for its operations.Applications are invited from suitably qualified and skilled candidates for this position within the Commercial Division. The successful incumbent will report directly to the Head of Finance and Logistics. The position is responsible for overseeing and streamlining all activities relating to expediting, receiving and storing goods.The successful candidate must be in possession of a tertiary degree in the Warehouse Management, or a relevant qualification. A minimum of 8 to 10 years’ experience in managing a large-scale warehouse operation is required.Results Required:• Manage and oversee the receiving, handling, storing, picking and packing activities within the warehouse environment• Managing and maintaining a 95% stock accuracy• Taking responsibility for all Sovereign external storage facilities• Assisting with the recovery of CHEP pallets and crates• Review and prepare workflow, manning, space requirements and equipment layout• Meet regularly with warehouse shift leaders to review, analyse, and develop action plans for productivity and loss prevention• Developing and managing talent within the warehouse department• Control operational budget for the warehouse and ensure that cost controls are adhered to• Ensure that Sales orders and stock availability is made a priority and that corrective action is taken to ensure on time production of orders• Drive a high food safety culture within the department• Ensure that all Health and Safety standards are adhered to and always maintainedCritical Skills Required:• Extensive warehousing experience• Customer service orientation• Strong leadership and people skills• High degree of computer literacy• Ability to work with diverse groups of people• Good project management skills• Excellent communication skills, verbal and written• Excellent planning and organizational skills• Building strong relationships at all levelsAs Sovereign is an Equal Opportunity Employer, preference will be given to applicants from the designated groups, as defined by the Employment Equity Act.Only appropriately qualified and experienced individuals should submit a detailed CV, copies of relevant certificates and a copy ID.Incomplete applications & applications not meeting the minimum requirements will not be considered. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ5ODY0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188565&xid=1266_49864

Uitenhage

Save

Surgo (PTY) Ltd. has partnered with one of South Africas fastest-growing pharmaceutical retail groups with operations in South Africa, Botswana and Namibia. The group was founded in 1978 and has its Head Office based in Midrand, Johannesburg. Our client has since grown to over 200 stores to date, employing over 18 500 full-time and part-time employees and is now looking to recruit a Store Manager to join their team in Beacon Bay, East London. Do you have what it takes to be a Store Manager? Job Purpose: Be responsible for the overall store profitability. Ensure compliance with the brand values of the company in all aspects in store. Management of key store operating pillars, with includes but not limited to: • Brand visual strategies, corporate identity, and promotional execution • Above expectation delivery of customer service • Operational compliance and execution of all company policies and processes within the store environment • Training, mentoring, and exercising of leadership over the entire store workforce Responsibilities: Financial Management • Assist with the Budget preparation and maintenance within the store • Allocate store funds and defining financial objectives • Maintain statistical and financial records • Responsible for all banking functions related to the store including making bank deposits, filling change requirements, etc. including all cash held on site • Optimise the stores profitability • Participate in daily operational and sales activities to achieve customer service and business growth objectives • Oversee pricing and stock control • Ensure all expense related items are controlled and managed within budget • Ensure all expense related stock is adjusted to the correct GL accounts monthly • Ensure the ordering and monitoring of expense related items within the store Stock and Inventory Management • Total management of store inventory, including but limited to planning, implementation, investigation and reporting on all store inventory counts • Manage and ensure the daily ordering of stock and maintain correct stock levels • Oversee the preparation, coordination and management of stock takes on a Bi-annual basis • Oversee the management the store shrinkage, stock flow to the floor and consumables expense within store targets • Analyse and interpret trends to facilitate planning • Oversee the Investigation of negative GP values in the store and take appropriate actions to identify and rectify controllable errors • Investigate and verify manual purchases processed against the business unit • Minimise, investigate, correct, and report on business unit negative stock on hand • Minimise, investigate, and report on business unit dormant stock • Analyse dormant stock reports for heads of department to investigate and rectify • Ensure the physical stock in all storage locations balances with the inventory ledger in SAP • Daily management of out-of-stock, to ensure maximum stock on the s...Job Reference #: 202387

East London

Technical Operations Manager (Automotive Logistics

Save

Established National Automotive Logistics Company, Is looking for a Technical Operations Manager to join their management team, and lead their operations at the East London site. Overview of the role: Responsible for managing and motivating all services’ staff and other personnel. Ensure delivery of a high level, quality service, and on time delivery of service vehicles to ensure growth and expansion to achieve targets. Minimum requirements:Electronics or Mechanical Trade Test / Degree or Diploma in Mechanical EngineeringMust have previous OEM production experience.5+ years working experience in the same or similar position.Ability to effectively communicate at all levels (both internal and external customers)Technical fitment knowledge required.Proven record of planning and executing projects related to operations.Effective management of staff (over 80 employees at 1 site)Effective utilisation of resources to run lean operations.Must have sound computer knowledge and applications at an advance level (Full MS Office Suite) Responsibilities:Responsible for overseeing the entire CMS Operation:Manage the contract with the client whilst maintaining profitability and productivity in the operationsPlan, implement and monitor annual budgets for the entire site, scheduling expenditures, analyzing and reporting on variances and taking appropriate corrective actions to compensate for variancesManagement of financial and administration requirementsEnsure SOPs as well as KPI measures are developed, implemented and adhered to optimize operational functioningCompile various reports including KPI reports monthly and submit these to relevant personnelEnsure CMS maintains sufficient resources to meet customer demandsEnsure campaigns and blocks, standardized fitments, INQA reworks and overall inventory (bubble) & WIP management targets are met strictly in accordance with customer scopeEnsure operations adhere to SHEQ and ISO standards, 5S and Gemba principles high priorityEnsure operations strive to fulfil BBBEE such as procurement and recruitment objectivesEnsure to manage CMS workshop (and in-plant areas), Equipment and Storage yard maintenance Promoting customer relations: Maintain good relationships with external and internal customers and handle any customer complaints according to procedure.Promote interdepartmental cooperation and synergies.Attend and participate in daily morning meetings at Plant level with customer management.Review customer service orders and inspect the quality of technician repairs before the release of vehicles.Develop, implement, and monitor guidelines for working with customers to ensure maximum customer satisfaction.To support Contracts Manager to grow Technical Portfolio, to have an entrepreneurial mindset to find new business and act swiftly on projects and spot opportunities. Manage all productive staff effectively and efficiently:Plan and adjust staff workloads and allocate daily tasks and activities to staff by assigning task https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3NzM2NF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777550&xid=1108_177364

East London

Save

Well established automotive company based in Sandton within the Audi Brand department, the successful incumbent will be responsible to improve the turnaround time on the repairing of complicated customer complaints and uplifting of the technical skills in the Dealer Network. To ultimately assist with the improvement on Customer satisfaction and reduction of repeat repairs.Job Description and Responsibilities:Plan, prepare and do technical Dealer analysisFlying nationally to repair complex problems to the correct safety and quality standards on vehicles at Audi Dealers.Performing root-cause analysis of complex vehicle problems and providing assistance in developing Dealer training content and material to address shortcomings.Planning and preparing Dealer analysis, identifying weak areas in the Audi Dealer Network on Technical issues and non-conformance to the Audi Service Core Process.Ensuring the most economic method of diagnosis and repair is available to the Audi Dealer Network.Assess training needs and recommend actions.Analysing technical skills gaps at the Dealer and conducting in-house training at Dealer level.Analysing tools and equipment status at Dealer level and recommending corrective actions.Reporting to Audi SA and Audi AG on the technical requirements for the Audi Dealer Network and recommend specific training programs to address the identified short comings.Up-skilling the Audi Dealer Network on vehicle diagnosis process.Developing and implementing a user-friendly feedback loop for guided fault finding telematic support for the Dealer NetworkLiaising between Audi SA, Company Group Technical Support Centre and Audi AG.Establish a working relationship with Technical Support Centre and Customer interaction Centre.Implement a process of identifying weak Dealers based on the information from TSC and CIC. Agree on the Dealers that need attention with TSC and CIC.Implement regular scheduled meetings with TSC / CIC to follow up on actions taken and agree on next actions.Together with TSC / CIC plan for and ensure that high profile customer cases are given priority.Providing support with the preparation of new model launch vehicles.Providing support with reference to the Repeat Repair reduction programme.Reporting to Audi AG / Audi SA Management.Implement systems of reporting to Audi AG / Audi SA Management on Dealer Network progress and status on actions conducted by the Flying Technician.Integrate the Regional After-Sales Manager in the Dealer visits to ensure that action plans are properly implemented and monitored.Education and ExperienceB.Sc. Electronics or equivalent 3-year tertiary qualification from a recognised tertiary institution.Minimum of 3 years post-graduate experience related to mechanical and electrical fault finding and development of technical, solutions.Previous experience in dealing with automotive product support issues of a technical nature Skills, Attributes & Other requirementsLiterature authoring skill in any Windo https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4MzM3MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1777279&xid=1109_183370

Port Elizabeth

Save

Our client, a global education group, has an exciting opportunity for an IT Manager to join their team in KZN You will work 2 days in Ballito and 3 days in Umhlangha. Position Summary As part of our global standardisation initiative, the client has re-organised their IT Operations department in South Africa to provide a professional and effective IT service. This strategy increases their competitive edge in the private schooling sector. Within the multinational group, their IT departments continually transfer best practice knowledge between their various schools in the different countries. The South African IT support staff will work in a dynamic, fast-paced environment which provides services to all users both onsite and via remote connection. Service enquiries will go through the Centralised Helpdesk. As part of this Group, this position will also have responsibility for Group IT Projects. The South African IT Operations team will form a significant part of the Group as a central hub. We are looking for a competent IT Manager, who will handle the most difficult or advanced problems, including managing the regional Team of L2 support colleagues. Their expectation is for this person to be an expert in more relevant IT technician fields and be responsible for research and development of solutions to new or unknown issues. One of the primary functions of this position is to supervise a variety of technical projects related to the setup, maintenance and support of the schools IT systems. Duties of the Technical Support Regional Team Lead include: Being responsible for IT Operation within the region, inclusive of 2 direct reportsManage caseloads (full escalations and requests for assistance)Diagnose and solve technical issues at 3rd Support Level and where needed, escalate to external vendors and to other internal teamsProvide technical assistance and remote troubleshooting support including availability to perform on-call (after working hours) activitiesDetect, investigate, recreate and raise defects. Track defects through internal systems and turn-around fixes for production issues, set up environment to reproduce issues and test potential work-arounds and develop ad-hoc solutions to address issues as work-aroundsWrite and review technical documents (Knowledge, Support Plans, Technical Advisory Bulletins) for internal and public use, leverage opportunities for continuing educationManaging main IT stakeholders in the regionsWork closely with the Regional IT Manager to improve customer satisfactionManaging IT OPEX and IT CAPEX for the given regionAnalysing tickets and work load for the given... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjczNTgyNDcxP3NvdXJjZT1ndW10cmVl&jid=1187695&xid=2673582471

Bizana

Business Development Consultant/Direct Salesmen/Fa

Save

I am recruiting for an excellent salesmen ! Requirements Direct sales experience onlyNo telephonic salesNo call centre salesFace to face sales onlyGenerating own business leads is a mustFast pace sales environmentTarget driven salesPreferably experience in selling insuranceProven salesmen The ideal candidate will be an excellent communicator and have a passion for sales. The Business Development Consultant will be required to generate leads and convert them into sales. In this role the BDC is responsible for providing excellent customer service and advice, as well as developing relationships with customers. Responsibilities and work outputs for Business Development Consultants (PERSONAL LINES):• Source lead generating opportunities to ensure a minimum of 10 client quotes per week and 40 per month• Minimum requirement of 10 premium adjusted policies (net of claw backs) written policies per month• Maintain and update your Lead Generation Matrix on a weekly basis• Manage the lead generation process which includes group presentations, one on one consultations, ensuring regular communication with staff, participation in corporate events, advertising and general relationship building• Keep up to date and fully informed on product comparisons with opposition products• Sign up a minimum of 5 active lead referral agents• Meet all KPls as laid down by the company for BDCs• Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time• Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas• Meet the Fit and proper requirements as set out in the FAIS codes of conduct at all times• Meet continuing professional development objectives as required by the industry Salary Details Fixed salary plus commission Qualification Matric/Grade 12FAIS Credits (preferable)RE 5 - a plusProven experience in FACE-TO-FACE SALES experience2 - 3 years DIRECT SALES EXPERIENCE selling short term insurance either as a Broker Agent or Tied Agent.Alternatively, must have SOLID DIRECT SALES EXPERIENCE.A minimum of 2 years’ experience GENERATING LEADS and CONVERTING THEM INTO SALES (prospecting / cold calling) - managing lead generation processAbility to work under pressure and MEET TARGETSCandidates must have a vehicle available to complete sale tasks If you keen on this please send your CV to james@abcworldwide.com Include salary expectation, current salary, notice ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU5OTE5NjY5P3NvdXJjZT1ndW10cmVl&jid=1497800&xid=3959919669

Despatch

Executive: Enterprise Finance and Business Support

Save

To provide strategic leadership in the formulation, implementation, and management of enterprise finance products and loan services. To lead the development and execution of SMME business support strategy and plans. To spearhead township, small town, and rural entrepreneurship development programme. To direct the establishment of systems, platforms, and partnerships for SMME benefit focussed resource mobilisation. To position the company as a super channel and aggregator for loan funding to expand access to finance for Eastern Cape SMMEs. To transform the company lending activities into a financially viable service with competitive returns and capital retention. KEY DUTIES AND RESPONSIBILITIESThe Key Performance Areas will encompass: ? Lead and direct the development of the strategy and plans for the rural and enterprise finance business support unit? Design, develop and implement effective processes to ensure that the enterprise finance functions of the company are efficient, effective, and meet the requirements of target market.? Manage and oversee product design and continuous improvement for lending services? Develop and establish financial and non-financial programmes and/or intervention strategies to support growth of informal sector micro-enterprises.? Modernise and streamline lending process through automation to improve responsiveness and customer experience.? Strengthen due diligence, credit and risk assessment, and post funding support and monitoring to improve repayment trends and business success.? Plan and lead the formulation of innovative funding instruments to drive transformation and stimulate economic activity through quasi-equity, equity, loans, financial incentives, and other relevant funding instruments.? Conduct market research and assessments at determined intervals to ensure an appropriate match between the companys capabilities and offering on one hand, and the market on the other.? Identify, build, and maintain strategic relationships and partnerships focussed on the leveraging access to SMME finance and support.? Establish and implement a framework for township, small town and rural entrepreneurship development.? Build and manage a team of professionals to achieve the strategic objectives MINIMUM REQUIREMENTS? Master’s degree in finance/MBA/MBL/CA(SA) or other relevant commerce post graduate qualification at master’s level ? A minimum of 10 years’ experience in development finance, enterprise development or banking industry experience involving loans portfolio management of which 5 years must be at senior management level. Experience in loan ICT systems will be advantageous Please forward CV and ALL supporting documentation to, caree-lee@profilepersonnel.co.za. Should you not hear from Profile Personnel within 14 days please c... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDAyNDM1MTkxP3NvdXJjZT1ndW10cmVl&jid=1322892&xid=3402435191

Mdantsane

Save this search and get notified

when new items are posted!

...

"customer service jobs" in Eastern Cape

customer service jobs in Eastern Cape (343 results)

Results for customer service jobs in All Categories in Eastern Cape