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The main purpose of the camp manager is to ensure that an all-encompassing guest experience is offered to every guest. The Camp Manager must have the experience to tailor make hospitality service to encompass a broad guest base.The role is to ensure that the camp systems, facilities, activities and staff work together in a smooth, safe, and harmonious manner to ensure that guests have a memorable stay.Candidate Requirements:Tertiary qualifications in Eco-tourism, Hospitality, Game Lodge, Tourism or equivalentValid Drivers licenseWorking understanding of the Food & Beverage departmentMinimum 5 years traceable work experience in a bush lodge environment, managerial roleExcellent understanding of housekeeping and maintenance proceduresAn awareness of developments, keeping up with current trends within the food and lodge industries.Excellent Customer ServiceClear understanding of cost control and procurementExperience in a similar environment, and proven track record in managing peopleExperience working in remote areas or locations would be an advantageExcellent attention to detail, Computer literate, Strong multi tasking skills, andExcellent organizational skillsWorking knowledge on different types of POS & Booking systemsFinancial management abilityClear understanding of disciplinary proceduresAbility to adapt to a fluid environmentKnowledge of reserve, property, surrounding areasPerforms all duties with the sense of priority and dedicationCandidate responsibilities:Ensures the highest quality of experience for school groups and guestsLeading by example as the Camp Manager in Hospitality serviceDisplay an exceptional appreciation and sensitivity to the environment.Ensures that guest, staff, and wildlife safety is always a priority.Undertake a process of continuous education of self and other members of staff.Achieve service excellence though TeamworkBe an active, contributing member of the BGR teamBe willing, in certain cases, to put in extra work to ensure best possible guest experience and to assist the teamsAbility to promote conservation and environmental protection on the reserveMonitor and handle guest feedback and make sure it gets to each person (good and bad)Monitor vehicle safety and driving speedDay to day management of facilities & camps ensure standards are kept and improvedDealing with guests complaintsAssisting Camp Leaders with hostingDaily meetings to ensure all departments are aware of upcoming events, arrivals, etc.Employer or management might require other tasks to be done not specified in this descriptionEncourages staff to submit proposals to promote researchhttps://www.jobplacements.com/Jobs/C/Camp-Manager-1279105-Job-Search-04-09-2026-04-10-33-AM.asp?sid=gumtree

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