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CLIENT CARE MANAGEROur client has a vacancy for a Client Care Manager. Main responsibilities of this role is to manage the services, output and compliance of Client database. Responsibilities Manage turn-around time, feedback, uptime and data integrity;Resolution of all queries in line with client expectations;Manage Client database integrity to the naming convention is standardized on Sales Force and FM;Implement and manage SLA for all Client’s allocated;Manage Client’s training needs;Manage the de and re-installation, peripheral installations and maintenance within agreed SLA/timeframe;Accurate and timeous daily, weekly and monthly reporting; Conduct regular system audits and reconciliation that data is correct on FM Pro, Dynamix, Sales Force and Fleet ActiveMust have requirements include: Matriculation;Tertiary Qualification (Business Management Diploma or similar);OWN TRANSPORT AND VALID DRIVER’S LICENCE – NON-NEGOTIABLE!2-3 years Relationship or Key Account management experience; Ability to set and execute a client relationship strategy;Ability to work independently and take initiative;Computer Literacy - Intermediate to Advanced in terms of MS Office, MS Outlook, MS Work, MS Excel and MS Word;Excellent business communication skills both written and verbal; andFleet Management/Logistics Experience advantageous. PLEASE FORWARD YOUR UPDATED CV (MS WORD FORMAT) & CURRENT SALARY STRUCTURE TO priscilla@mhgroup.co.za Should you not hear from us within 2 weeks of the closing date, please deem your application is unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3OTAxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181362&xid=1266_47901
2y
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A well-established organization in Johannesburg is seeking a Dispatch Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 years’ experience as a Dispatch Manager or a similar fieldPrevious experience with FMCG Production FacilitiesMust have a Matric CertificateExcellent Mathematical SkillsBe computer literate in MS OfficeBe bilingualKey Performance Areas:Responsible for effective team ManagementEnsure that orders received are fully completedConfirm the correctness of the stock when the picker delivers the stock as per the sales order to the loading areaIdentify and Rectify any discrepanciesEnsure pack order number is per sales order numberEnsure that the final checked picker slip is used to process the invoice which is aligned to the vehicle route sheet and that all data is filled in correctly on the picking slipWork with the tele-sales team on out of stocks as well as any other changes to an orderHand over the route picking slips to invoicing departmentSupport department managers and co-employeesEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure Personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety of othersWear the correct PPE in accordance with the company policy and proceduresKeep work areas clean and free from hazards and risks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MDA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176323&xid=1266_47005
2y
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Johannesburg - A Leading Pharmaceutical Company has a vacancy for a Logistics Coordinator.Main Purpose of the Role:To optimize the stock-holding within the warehousing and distribution network and 3PL distribution partners to maximize Pharma and State sales, control costs, in accordance with pre-determined KPIs and service levels Working to encouraging a cooperative and trusted relationship with the service providers based on the business requirements and the contractual obligations, to maximize sales at the required service levels.Key Responsibilities:Outbound Sales Facilitation and 3PL Management:Communicate SOH reports and remediation of Out of Stocks and low days of stock cover with Demand Planning team.Monitor stock received in a quarantine status and ensure time critical Operations release post release notification being received.Internal Customer Interaction Pharmaceutical and State:Regular discussion with Brand and Product Managers and state planning teams around stock availability. Reviewing stock availability relating to marketing strategies, new launches, new tenders, product info and any market related trends. Regular discussions with Demand Planners ensuring products are released, allocations are done, and recommendations made aligned to Pharma and State true demand. Back orders are sent regularly to fast track any critical lines and sourcing of product to fill demand is constantly taking place. Regular interaction with all key stakeholders within the supply chain to facilitate stock availability to secure deliveries are on time and in full. Collaboration of with key stakeholder including Commercial Heads, Brand managers, BU Heads to support the respective Pharma and State sales through this distribution channel.Stock Management Pharmaceutical and State:Monitor stock levels at UPD Distribution nationally for sales divisionsOrder in regularly to maintain stocks at optimal levels. Replenishment of all lines into UPD is done weekly including facilitating of Inter Branch Transfers.Together with the Customer Service Lead manage the DOC in-line within Company parameters including the correct mix based on internal and external factors. Together with the Customer Service Lead fast track products that are in short supply from order to delivery. Track and manage all inbound deliveries and report any deviations. Together with the Customer Service Lead analyse selling trends on a regular basis to ensure correct levels of stock are being held. Brief all key stakeholders on Goods in Transit (GIT)Logistics Value Chain Management:Adherence of key business processes across the supply chain for the purpose of creating value for customers and all stake holders. Together with the Customer Service Lead weekly Operations meetings managed and attended. Daily contact and interaction with both JHB and CPT Distribution Centres. Minutes to be taken and action log maintained. Communicated to Key Stakeholders if required in conjunction with UPD, develop and main
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzU0NDQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1203133&xid=1266_54449
2y
1
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A well-established organization in Johannesburg is seeking a Dispatch Manager to join their team. Salary is to be discussed in interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Qualifications and Experience:Have a minimum of 5 years’ experience as a Dispatch Manager or a similar fieldPrevious experience with FMCG Production FacilitiesMust have a Matric CertificateExcellent Mathematical SkillsBe computer literate in MS OfficeBe bilingualKey Performance Areas:Responsible for effective team ManagementEnsure that orders received are fully completedConfirm the correctness of the stock when the picker delivers the stock as per the sales order to the loading areaIdentify and Rectify any discrepanciesEnsure pack order number is per sales order numberEnsure that the final checked picker slip is used to process the invoice which is aligned to the vehicle route sheet and that all data is filled in correctly on the picking slipWork with the tele-sales team on out of stocks as well as any other changes to an orderHand over the route picking slips to invoicing departmentSupport department managers and co-employeesEnsure that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and normsEnsure Personal hygiene standards are maintainedTake reasonable care for own health and safety as well as the health and safety of othersWear the correct PPE in accordance with the company policy and proceduresKeep work areas clean and free from hazards and risks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ3MDA1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176323&xid=1266_47005
2y
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