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Results for general jobs in Find Customer Serivce Jobs in Western Cape
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General Summary:
The position calls for a passionate and dedicated service administrator with sufficient
knowledge to administer.
Scheduling Load testing and Inspections commercial,
industrial Market
FUNCTIONS: The Core
Functions below will require a good knowledge and level of experience in the
below in order for the individual to operate independently and as part of a
team:
#General Administration#Book load test and Inspections schedules for
the team
#Contact clients
#Follow-up Calls appointments
#Handle reports and
quotations
#Service Administrator duties
#Contact Customers for existing and new business
#Control Administrator duties supporting
service.
#Technical interest where
required.
#Debtors Clerk Administrator
duties to support the service.
#Provide high level of
Customer Service REPORT TO: Directors and Branch Supervisor.Gender Required : Female Age Group : 25-40Email : salvins@predaliservices.co.za
14h
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Job descriptionLooking for a qualified Mechanic for our Branch in Kraaifontein, Brackenfell North.Working hours:MONDAY to FRIDAY: 07:00 – 17:30SATURDAY: 08:00 – 13:00Duties includes but not limited to:Servicing of light motor vehicles, LDV’s and 4x4’s.General mechanical repairs.Inspecting and reporting in writing ALL vehicle faults and defects.Test driving vehicles if approved to do so.Following instructions from manager.Be responsible for all tools and equipment, both your own toolbox and the workshops tools.Jacking up the vehicles with the safety measures in place.Using hydraulic and power tools with care and safety.Executing all work in a safe mannerMust be able to write a detailed Job CardPreviously worked for Car service city will be an advantageemail cv to stonewood@carservicecity.co.zaJob Type: Full-timeEducation:Certificate (Preferred)
4d
Medical/GAP
Claims Assessor - Client Services & Client Services Administrator (I NBOUND Contact Centre)
Southern
Suburbs, Cape Town (Office based)
Salary Negotiable on
experience (R12K - R18 K CTC PM)
My client, a leading established Long-term
Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced
Medical/GAP Claims Assessor.
Fast paced, cutting edge – customer
centric environment – providing first line support to members re. Medical aid
and Individual Life Insurance queries.
Criteria:
Matric minimum + MS Office literate
Must have 2 years medical aid/insurance experience (Inbound Contact Centre) with Medical Aid claims processing and
administration experience. GAP Claims Assessing knowledge & experience (advantageous)
KPIs
As
Medical/GAP Claims Assessor - Dealing with Medical Gap products and communicating
with Medical Aid Schemes, Doctors & Hospitals.
To assess, verify and update all personal contact
information for clients including the Medical Aid details and latest
claim.Interacting with medical aids/ medical practitioners
regarding medical history and accounts required relevant to assessing the
claim. Arranging for priority claim investigations and
escalations. To assess the validity of the claim in accordance
with the terms and conditions of the client’s policy document and to make
the relevant claim notes on the system. Client Contact Centre Service Inbound Administrator Negotiable on experience (R12K - R15K CTC PM)
My client, a leading established Long-term Insurance Corporate
(Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound Administrator
Fast paced, cutting edge – customer centric environment – providing
first line support to members re. Medical aid and Individual Life Insurance
queries.
Criteria:Matric minimum + MS Office literate2 years
Medical aid/Insurance experience / Medical Aid Client Services in an
Inbound Contact Centre OR Medical Aid claims processing and administrationexperience And/ Or Individual Life Policy Admin. Knowledge andexp.GAP Claims Assessing knowledge & experience (advantageous)Excellent written
and verbal communication skills, accompanied with good negotiation skills
and effective in dealing with customers, meeting their expectations.
KPIsAs Client Contact Centre Service Consultant To be logged onto the ClientServices inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day - To strive to have
zero lost calls per day. • Answering the telephone within 2 rings and resolving the client/broker
query/request in a professional and timeous manner. • To respond to and resolve about 15 general/claim related correspondence
queries per day within a 24-hour turnaround time.
Please email your CV to natalie@careerdynamics.co.za
2d
Call Centre Agent: Consultation and pre-sales.
We are currently hiring Native German speakers to join a company in CapeTown. The available vacancy is a work from home position.
THE OFFER:
Work from home
Internet cost contribution
Electricity cost contribution
German working hours
Salary: R25 000.00 per month plus benefits.
Start date: ASAP
REQUIREMENTS:
Native level fluency in the German language; Verbal & Written skills essential.
Permanent residence permit, General Work visa and South African ID holders only.
Flexibility to work required shifts.
Excellent customer service skills are essential. Experience in outbound sales calling and are familiar with providing telephonic consultations to interested parties.
Excellent Computer literacy & technical skills.
Knowledge & experience with MS Office and ERP (Enterprise Resourcing System).
No criminal record.
If interested in the position please kindly forward your CV to; paul@simglobalgroup.co.za
3d
Ads in other locations
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The main aim of the Assistant Property Manager is, to assist the Property Manager in ensuring the effective management of an assigned property portfolio by providing efficient and accurate administrative support for the day to day running of each block or development within the portfolio.
MAIN DUTIES AND RESPONSIBILITIES
General Accountabilities
• Lead by example, adopting Eight Asset Management’s policies, procedures, and values.
• Constantly strive for continuous improvement.
• Delivering excellent customer service.
• Take personal responsibility for understanding and following the company’s Health & Safety policies and practices.
• Able to handle confidential and sensitive information, dealing with issues and queries with the utmost professionalism.
Role Specific Accountabilities
• Assist in the day-to-day maintenance of a block or development.
• Oversee day to day, contracted and cyclical maintenance.
• Manage electronic data and emails and ensure all client files are updated.
• Deal with flat owners / tenant’s queries verbally and in written form.
• Deal with on-site staff and related staff issues in the first instance and pass on to HR if required.
• Issue service charge and ground rent applications for payments.
• Liaise with credit control department to chase for arrears.
• Assist in the production of budgets, including reserve funding for the forthcoming year.
• Circulate information to residents concerning management issues.
• Ensure Health and Safety actions are carried out in a timely manner after an audit is issued.
• Log insurance claims and liaise with the insurance company to ensure the claims are completed.
• Update the solicitor’s enquiry packs with new budgets and notices as soon as they are made available.
• Deal with any other property issues that arise within the team.
REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY
• Proven work experience as an Administrative Assistant or similar role
• Excellent communication skills, both verbal and written
• Strong organizational and time management skills
• Excellent interpersonal and conflict resolution skills
• Grade 12 Senior Certificate or National Diploma is preferred
• Intermediate MS Office Skills
To apply please send a copy of your CV to Renata.Geyers@Eightam.co.uk
Applications close on the 08/05/2024
2d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
3d
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