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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Job Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
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Well Established ISP looking for a First Line Support Technician / Field TechnicianDuties & Responsibilities Field Technician Duties- Installation of brackets, microwave antennas and routers in Malgas, Bredarsdorp , Witsand and Infanta areaFully capable of configuring routers, radios, (Mikrotik, Ubiquiti, etc.)Take Pride in your work ( cabling , installation and crimping)Fault finding/troubleshooting. Installation and configuration of PTP and PTMP links.Antenna alignment.High site construction.No fear of heights Medically clear. No health issues.Skilled to work with power tools.Drivers license compulsorySober of HabitsNon field working days must work from home and help the rest of the team with Helpdesk Support • Logging Support Calls on Helpdesk ticketing system• Assisting Customers with First Line Support Issues Fibre, and Wireless.Whatapp and Phone support• Assisting Installers with Installations (Remote Support) if needed.• Escalating Calls to Second Line Support • Data Usage Reports.• Following and Maintaining call logging procedures.• Fault finding reports, incident reports etc.• Adhering to our internal Support SLA.Matric certificate.A+ or N+ certificate Must have excellent communication and interpersonal skills.Helpdesk experience.TeamViewer and Anydesk support experience.Salary R8000 pm
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Junior Wireless Telecoms Technicians Required...Two positions available in Somerset-West.Two positions available in Swellendam.Positions are for permanent employment. 1 Year minimum experience in the Wireless industry is desirable but applicants without experience will also be considered based on meeting the below minimum required skills.Responsibilities and Required Skills...*Drivers license compulsory.*Ability to work at heights.*Working at heights certification desirable.*Medically clear. No health issues.*Skilled at working with hand tools and power tools.*Basic computer literacy.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, required skills, will not be considered.
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Senior Wireless Telecoms Technicians Required...One position available in Swellendam.Position is for permanent employment. 3 Years minimum experience in the Wireless industry compulsory.Responsibilities and Required Skills...*Installation of brackets, microwave antennas and routers.*Fully capable of configuring routers, radios, VOIP phones. (Mikrotik, Ubiquiti, etc.)*Cable management.*Fault finding/Troubleshooting.*Installation and configuration of PTP and PTMP links.*Antenna alignment.*High site construction.*Working at heights certified.*Medically clear. No health issues.*Skilled to work with power tools.*Advanced understanding of DC electrical circuits/solar systems. 24V and 48V battery systems.*Advanced understanding of AC power circuits.*Admin duties. Completing of job-cards. Keeping logbooks up to date. Following company policies.*Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)*Ability to apply proper time management.*Team player and skilled to manage a small team.*Store management.*Drivers license compulsory.Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.za .Applications without a CV, relevant experience will not be considered.
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