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A renowned cosmetic company is looking for an “IT Technical Manager” to join their team on a full-time permanent basis for their offices in Bellville, Cape Town.Very good compensation package, (subject to background & / experience) incl benefits, Medical Aid, Pension Fund and internal advancement opportunities.Position Overview:• The role is responsible the overall health, performance, integrity, security and compliance of IT Infrastructure services, ensuring that optimal service levels are maintained.Position Requirements:• National Matric Certificate: Grade 12• CompTIA A+, N+ and Cloud + or equivalent• Microsoft MCSE or equivalent• Microsoft Security, Compliance, and Identity Fundamentals• Microsoft Security Administrator Associate or equivalent• Microsoft Modern Desktop Administrator• Microsoft SharePoint Administrator Associate• Project Management (Waterfall, Agile, Scrum)• ITIL V4• COBIT 2019• 5 - 7 years practical experience as IT Manager or Service Delivery Manager• 5 - 7 years of experience managing teams & individuals• 5 - 7 years of experience in managing vendor/service provider relationship• 3 - 5 years of experience in managing information securityPosition Responsibilities:• Manage all lifecycle aspects of infrastructure services - strategy, design, Transition, operations and continuous improvement.• Ensure that infrastructure services are optimally configured and maintained.• Perform the duty of Incident Manager for major incidents, security concerns and service escalations.• Perform root cause analysis, impact and risks assessments to resolve major incidents and complex requests.• Design, implement, manage and maintain toolsets for performance, capacity, security and compliance management of infrastructure services.• Monitor and proactively identify and address concerns related to the integrity and performance of infrastructure services and security.• Implement, manage, monitor, maintain and report security measures as per organisation’s information security management system (ISMS).• Implement and maintain backup and disaster recovery solutions in line with organisation’s recovery objectives.• Manage software licenses & ensure compliance with licensing agreements.• Participate and lead the facilitation of all the requirements of internal and external IT audits.• Develop technical roadmaps and lead the implementation of all initiatives to meet current and future service requirements.Core Skills• Technical Proficiency in:o Server and Network Managemento Cloud and Hosted Services Managemento Vulnerability, Security and Compliance Managemento System Integration Managemento Database Managemento Service Performance Management• IT Services Management & LeadershipApplying for this position:Only open to South Africans.If interested, please send your CV with position title as reference to: marlize@hrtalentpartner.co.za
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