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Title: Title: Senior IT TechnicianCategory: Category: Services > Electronics & IT ServicesAd expiration: 04-07-24 14:38 - Salary TBCDescription: Job Summary: As a Senior IT Technician, you will be responsible for maintaining and enhancing our organizations and client’s IT systems, ensuring that they operate efficiently and securely. You will provide technical support to our clients, troubleshoot hardware and software issues, and take a proactive approach to managing and improving network infrastructure. This role also includes installation and implantation of IT, Telecoms and CCTV infrastructure. Key Responsibilities: 1. Network Management: · Oversee and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. · Manage and allocate IP addresses, ensuring efficient utilization of IP resources. · Implement network security measures and protocols to safeguard against unauthorized access and threats. 2. Technical Support: · Provide expert-level technical support to end-users, resolving hardware and software issues promptly. · Troubleshoot network connectivity problems and ensure minimal downtime. · Assist in the installation, configuration, and maintenance of servers and workstations. 3. System Administration: · Manage and maintain Windows and/or Linux servers, including server updates, backups, and security patches. · Monitor server performance and take proactive steps to optimize system resources. 4. Infrastructure installations: · Execute network and CCTV installation projects. · LAN/VLAN networking knowledge · WiFi network implementation 5. Documentation: - Create and maintain comprehensive documentation of network configurations, system procedures, and troubleshooting guides. 6. Security and Compliance: · Ensure compliance with company IT security policies and industry regulations. · Participate in security audits and implement necessary security measures. · CCTV installation and configuration 7. Vendor Management: · Collaborate with third-party vendors and service providers to troubleshoot and resolve technical issues. 8. Team Leadership: · Provide technical guidance and mentorship to junior IT staff members. · Lead IT projects and initiatives as assigned by the Manager.Please email CV to mfrancisco@intergro.co.za
2d
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The candidate must currently reside in Cape Town.The IT Technician performs all aspects of IT Support, amongst others:Training and support of staff on IT SystemsMail server experience (Postfix, Sendmail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)Fortinet FirewallMikrotikWireless networkingExperience with Kaseya helpdeskConfiguring of IP camerasEnsure that the daily check/task list is completed and submitted to IT team leaderMonitoring of connected devices and the connectivity between BranchesMaintaining IT Documentation –ProceduresReporting faults to 3rd party suppliers and follow-upUndertake travel to sites to perform installations and maintenance as requiredWindows Server (2016,2019, and 2022) installations and configurations, including DHCP, DNS, and Active Directory.Hyper-V Host and Guest installation, configuration, maintenance, and migrations.Biometric Access ControlQualifying experience:A minimum of 8 years of working experience as an IT support technician and directly supporting end-users, both face-to-face and remotelyA minimum of 8 years of experience installing, maintaining, and supporting corporate network environments (LAN & WAN)Proficient in Hyper-V Virtualization Technology.Experience with Azure Cloud Platform.Scripting and Automation Skills.Knowledge of Acronis Data Backup and Recovery.MSSQL Database Administration Skills.N+ (CompTIA) A+ (CompTIA), MCSE/MCITP would be highly advantageous.Microsoft Windows (10,11).Microsoft Office 2016,2019,2021 and Office 365.Mikrotik knowledge.Knowledge of hardware-software configuration and installation.Strong troubleshooting and problem-solving skills.Own reliable transport.Previous experience of at least 8 years in a similar role.Windows Server 2016,2019 and 2022.Networking, Switches, and Router configurationQualifying attributes:Able to liaise professionally with customers, suppliers, and colleaguesStrong interpersonal skillsHard working and self-motivatedAbility to work independently as well as in a teamWilling to work over-time when required toGood communication skillsExcellent organizing skills with attention to detailMust be able to work quickly and well under pressureWilling to take on extra responsibilitiesAdvantageous experience:PLC machinery.VMWare Host and Guest installation, configuration & maintenanceFactory TalkAuto CadHighly Advantageous experience:Experience in Cloud Automation (PowerAutomate, IFTTT, MAKE, Zapier)Experience as a Cloud ArchitectExperience in Cloud Storage SolutionsProven Track Record with SQL Database Administration & Performance Tuning.Please email CV to celento@mindspring.co.zaJob Type: Full-timePay: R35 000,00 - R42 000,00 per monthExperience:IT support technician: 8 years (Required)Application Deadline: 2024/05/31
5d
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Location: Office near Parow Golf Course and Weekends Remote
with occasional onsite client visitsSalary: R15K+pm depending on qualifications & experience
Job Type: Full-Time (3 month Probation)(Start date after 1 June
2024)
To Apply: Please submit your resume and a cover letter
explaining why you are the perfect fit for this role to jobs@clearlink.pro
Join our dynamic and growing team at Clearlink.Pro as a
Mid-Level IT Support Technician. We are a Managed Service Provider
committed to delivering tailored IT solutions and exceptional service to our
clients. If you have a passion for IT problem-solving, are skilled in pfSense
and Office 365, and have experience with N-Able N-Central MSP software, we want
you on our team
Key Responsibilities:
- Provide high-quality technical support for our diverse
client base, ensuring efficient and effective resolution of issues
- Manage and maintain client networks and infrastructures
using pfSense Netgate Firewalls, ensuring security and optimal performance
- Administer and support Office 365 applications and
services, assisting with migration, configuration, and troubleshooting
- Collaborate with other team members to design and
implement new technology solutions
- Monitor systems and networks, identifying and
rectifying any potential issues proactively
- Document all technical procedures and user guides for
client reference
- Occasionally travel to client sites to provide hands-on
support
- Be available to work remotely two weekends a month as
required
Required Skills and Qualifications:
- 3+ years of experience in IT support or a related field
within an MSP environment
- Proficient in network management and configuration,
particularly with Netgate firewalls, VLAN’s and VPN
- Extensive experience with Microsoft Office 365,
including setup, administration, and troubleshooting
- Strong understanding of IT best practices and a
commitment to maintaining up-to-date industry knowledge
- Excellent problem-solving skills and the ability to
manage multiple tasks simultaneously
- Strong communication skills, both verbal and written,
are essential
- Must have reliable transport for occasional visits to
client sites
- Must be fully bilingual in Afrikaans and English
- Experience with N-Able MSP software is preferable
Additional Beneficial Experience:
- VOIP device setup and support
- UNIFI network and WIFI setup and support
- Experience with HALO PSA
- MIMECAST support
Required Certifications: (equivalent or better)
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Microsoft 365 Certified: Fundamentals
- Microsoft 365 Certified: Messaging Administrator
Associate
Preferred Skills:
- Certifications in Microsoft, pfSense, Aruba, or similar
technologies
- Experience with cloud services, cybersecurity, and
remote troubleshooting
Benefits:
- Competitive salary package
- Cell and internet allowance
- Free Vehicle parking
- A supportive and innovative work environment
4d
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At least 3 years working experience in the I.T. industry.
Must have First Line Desk support and be diverse in
end user support.
Must be strong in troubleshooting.
Basic networking knowledge.
Solid knowledge of hardware and software.
Must have code 08 drivers licence.
Must be able to work weekend standby.
To start asap. R6500 per month neg commensurate with experience.Please email CV to vs130hrpa@vodadealers.co.za
16d
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