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PA / Assistant to Head of Customer Service KZN

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Purpose of the RoleThe PA / Assistant to Head of Customer Service is responsible for providing comprehensive support to the HoCS and Customer Service Team and managing the departments operations, including handling of the daily required duties and supporting with planning and distributing information and to optimize workflow procedures in the office. Point of reference for all queries, requests or issues related to the Customer Service department. Requirements:Matric is essentialPost-matric Diploma or Higher Certificate in a related secretarial/ administration discipline. Minimum 5 years experience in a similar position, within a pressured, customer-centric environment. Well-developed numeracy and literacyDutiesAssist HoCS and customer service department in managing daily operations to ensure positive, safe and profitable working environment. Maintain general company record system to uphold accurate files.Serve as the primary point of contact for internal and external colleagues on all matters pertaining to the Head of Customer ServiceProvide gatekeeper and gateway role, providing a bridge for smooth communication between the Head of Customer Service and staffComplete a broad variety of administrative tasks that facilitate the HoCS ability to effectively lead the customer service department, including: assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing expense claimsOperational responsibility for Administrative TeamInternal communicationCompose letters, memos and emailsCollecting information with regards to financial reportingAnticipate HoCS needs in advance of meetings, conferences, etc.Coordinate all meetings and assist with staff meetings and events as neededManage all aspects of departments office services. Evaluate and assist in developing office policies and procedures for improved work flow and anticipate future needs as organization grows.Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of Customer Service departmentCompose presentationsCommercial project managementVerify expense claimsCustomer accounts managementCredit application and Supplier managementManagement of housekeepingEmployee management recordsRespond to queries in person, via telephone or emailPerform administrative task, incl. filingDealing with post, courierMaintaining filing systemsProvide event management support as requestedOther https://www.jobplacements.com/Jobs/P/PA-Assistant-to-Head-of-Customer-Service-KZN-1269859-Job-Search-03-09-2026-04-17-52-AM.asp?sid=gumtree

Job Placements

Greyville

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Job Advertisement: Pr. Civil Engineer/TechnologistGqeberha OfficeDepartment: Development ServicesContract Type: PermanentTo provide civil services to iX engineers. The Professional Civil Engineer / Civil Technologist knowledge of the civil engineering discipline and good engineering practices, including design, construction monitoring and project management duties, will ensure an autonomous project execution while supporting the broader iX engineers business, values and vision. The candidate should also mentor the young Engineers / Technologists to gain experience and acquire Pr registration.AREAS OF RESPONSIBILITYThe duties and responsibilities include but are not limited to the following tasks:General project administrationAssist with the preparation of proposalsEnsure clear agreement of client objectives and that these are met or exceededAssist and adhere to HSE requirements during design stagesDesign Engineer / Technologist forming part of feasibility studies, conceptual design, detail design, implementation of projectsManagement and control of health, safety and environmental risks associated with project activitiesDevelopment and implementation of initiatives to improve cost effectiveness and efficiency of the project executionEffective management and control of risks through engineering designsManage multiple projectsAssist the office with increasing sales (eg bidding / tendering) and marketingTrain and mentor young Engineers and TechnologistsStandard Competencies Pro-active, goal oriented with excellent attention to detail.Customer focus and able to consistently meet iX engineers and its clients needs.Effectively manages change to work tasks and the work environment, and assists others with adapting to change.A person of integrity who is trusted by others and consistently honours their commitments.Able to identify issues, problems and opportunities; make timely decisions; develop appropriate and innovative solutions; and ask for assistance if required.Excellent verbal and written communications skills, including the ability to convey information and ideas to individuals and groups, and make presentations when required.Demonstrates initiative and a willingness to learn and continuously improve on performance.Able to work on multiple projects of various size and complexity.Able to work effectively in small to large multi-disciplinary teams, and share and transfer knowledge within teams.HSE CapabilitiesDemonstrate a visible and active commitment to (i) persona https://www.jobplacements.com/Jobs/C/Civil-Engineer-Pr-Registered-1271024-Job-Search-3-12-2026-4-01-02-AM.asp?sid=gumtree

Job Placements

Greyville

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Key ResponsibilitiesExecutive & Administrative SupportProvide full administrative support to the HoCSAct as gatekeeper and first point of contact for internal and external stakeholdersManage correspondence (emails, memos, letters)Screen telephone calls and respond to queries (in person, telephonically and via email)Coordinate meetings, conferences, staff meetings, and eventsAnticipate HoCS requirements ahead of meetings and engagementsPrepare reports, presentations, and complex documentationManage travel arrangements and expense claimsMaintain schedules and contact lists.Operational & Departmental SupportAssist in managing daily operations to ensure a safe, positive, and profitable working environmentMaintain accurate company and departmental record systemsMaintain filing systems and employee management recordsOversee office services and administrative team operationsAssist in developing office policies and workflow proceduresVendor coordination and procurement of office equipment and suppliesVerify expense claimsAssist with financial reporting information gatheringCustomer accounts managementCredit applications and supplier managementCommercial project management supportManage housekeeping within the departmentHandle post and courier servicesProvide event management supportPerform additional duties for the overall benefit of the company.Minimum RequirementsQualificationsPost-Matric Diploma or Higher Certificate (NQF 6) in Secretarial or Administration disciplineExperienceMinimum 4 5 years experience in a similar roleExperience within a pressured, customer-centric environmentStrong numeracy and literacy skillsComputer LiteracyAdvanced Microsoft Office (Outlook, Word, Excel, PowerPoint)Baan system knowledge advantageous.Key Competencies & SkillsExceptional administrative and organizational skillsStrong analytical and critical thinking abilityHigh level of professionalism and confidentialityExcellent written and verbal communication skills (English)Ability to anticipate needs and work proactivelyStrong problem-solving abilityAccuracy and attention to detailAbility to work independently with minimal supervisionStrong time management skillsAbility to handle pressure and meet deadlinesSound decision-making abilityHigh level of integrity and dependability.Personal AttributesSe https://www.jobplacements.com/Jobs/A/Assistant-to-Head-of-Customer-Service-1268963-Job-Search-03-05-2026-10-24-37-AM.asp?sid=gumtree

Job Placements

Greyville

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Position OverviewThe Commercial & Export Coordinator is responsible for providing operational, administrative, and customer-support functions to both the Commercial Division and the Export Division. The role ensures smooth coordination between internal departments, assists with tender documentation, manages daily administrative workflows, and supports export customers with queries, quotations, order tracking, and after-sales assistance.2. Key ResponsibilitiesCommercial Division Support- Coordinate commercial division administrative activities.- Assist with preparation, submission, and follow-up of tender documents.- Ensure all HS training is up to date for the team- Track tender progress and maintain tender registers.- Assist with pricing requests, configurations, and lead-time queries.- Prepare quotations, proposals, and documentation.- Assist with the booking of all travel and accommodation as and when required Export Division Support- Support export customers with queries, pricing, and product information.- Process orders on behalf of franchises and / or distributors as and when required to facilitate selling capacity growth- Assist with order creation and export documentation.- Coordinate with accounts, production, logistics, and dispatch.- Maintain accurate export records.- Assist with the booking of all travel and accommodation as and when required Administrative & Operational Tasks- Maintain reports and update internal systems.- Maintain an up-to-date log of all international agreements- Coordinate meetings and prepare minutes.- Prepare presentations and customer documents. 3. Competencies & SkillsTechnical Skills:- Knowledge of Trellidor products.- Tender and commercial process experience.- Export documentation and logistics knowledge.- MS Office and ERP/CRM proficiency. Soft Skills:- Strong communication and customer service.- High accuracy and attention to detail.- Strong planning and organisational skills.- Ability to multitask and solve problems.4. Qualifications & Experience- Matric required.- Business Administration would be advantageous.- 2–5 years admin, commercial, or export support experience.- Manufacturing or technical industry as well as construction and building industry experience.- Tender experience is highly beneficialExperience trading with African countries highly beneficial5. Reporting StructureReports to: Commercial & Export Manager 6. Key Performance Indicators (KPIs)- Accuracy and timeliness of tender submissions.- Export customer satisfaction.- Turnaround time for quotes and responses.- Accuracy of export d https://www.executiveplacements.com/Jobs/C/Commercial--Export-Coordinator-1270216-Job-Search-03-10-2026-03-00-16-AM.asp?sid=gumtree

Executive Placements

Greyville

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"jobs office assistance" in Chatsworth

jobs office assistance in Chatsworth (1 results)

Results for jobs office assistance in "jobs office assistance" in Chatsworth in Chatsworth