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Key ResponsibilitiesSales Team LeadershipLead, manage, and develop a large in-office sales team to achieve daily, weekly, and monthly sales targets.Build and maintain a high-performance culture focused on accountability, productivity, and results.Coach team leaders and sales agents to improve performance and drive continuous development.Manage performance through regular reviews, feedback, and performance improvement plans where required.Operational ManagementEnsure sales operations run efficiently in a fast-paced environment with high activity volumes.Monitor daily performance metrics, call volumes, conversion rates, and sales targets.Implement and maintain effective sales processes and operational controls.Work closely with workforce management, training, and quality assurance teams.Performance & Process ManagementEstablish clear processes and ensure teams adhere to operational and compliance standards.Use performance data and reporting to identify improvement opportunities.Drive operational discipline and consistency across multiple teams and team leaders.People & Culture ManagementManage large groups of employees and maintain engagement in a high-pressure environment.Resolve escalations and support team leaders with employee management.Promote a collaborative and resilient team culture.Stakeholder CollaborationWork closely with operations, HR, training, and commercial teams to support business objectives.Ensure alignment between sales goals and operational delivery.Minimum RequirementsExperience810 years of sales experienceAt least 5 years managing large sales teams in a call centre or high-volume sales environmentProven experience managing team leaders and large groups of employeesStrong experience in process management and operational sales environmentsKey Skills & CompetenciesStrong leadership and people management skillsAbility to manage large teams in fast-paced environmentsExcellent organisational and process management skillsResilience and ability to work effectively under pressureStrong analytical and performance management capabilitiesConflict resolution and employee managementExcellent communication and motivational skillsSuccess IndicatorsConsistent achievement of sales targetsStrong team engagement and retentionEfficient operational processesHigh productivity and conversion rates across teams https://www.executiveplacements.com/Jobs/S/Senior-Manager-Sales-1271523-Job-Search-03-13-2026-04-16-05-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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If you’re someone who loves enabling teams to reach their potential and want to build a long-term career in an evolving Agile Organisation, this is the place for you! What will you do? Reporting directly to the Release Train Engineer (RTE), you’ll be supporting two or more cross-functional teams within a larger value stream or product ecosystem, working alongside other experienced Scrum Masters. The Scrum Master is co-located with their teams and work closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement. Beyond the team, you’ll contribute to the broader Agile Community of practice and help strengthen delivery maturity, coach new team members and shape the culture of agility across the organisation. You will also collaborate with the RTE to: Ensure alignment with Agile Release Train objectives.Escalate systemic impediments and risks.Support program-level ceremonies such as PI Planning, ART Syncs, and System Demos.Provide visibility into team progress, dependencies, and delivery outcomes.What will make you successful in this role? Coach and enable cross-functional teams to operate as empowered, self-managing unitsFoster a culture of trust, accountability and psychological safetyFacilitate Scrum and flow-based cadences with clarity and purposePartner with Product Owners to maintain a healthy, outcome-focused backlogImprove delivery flow by reducing bottlenecks and making work visibleSurface systemic constraints and collaborate to resolve themSupport cross-team planning, coordination and alignment forumsHelp teams deliver usable increments on a consistent, sustainable cadencePromote empirical learning through transparency, inspection and adaptationContribute to continuous improvement beyond the team — at value stream or portfolio levelActively participate in PI Planning, ART Syncs, and Inspect & Adapt workshops, ensuring team alignment with program-level priorities under the guidance of the RTEProvide regular updates and insights to the RTE, ensuring program-level visibility and alignmentQualifications Relevant IT Qualification (IT Degree or Diploma)Relevant Agile Certifications (CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, ICP)Experience 4+ years of experience as a Scrum Master, Agile Coach or delivery leader.Strong understanding of Agile Frameworks (Scrum, Kanban, Lean and product-oriented delivery) and the ability to apply them pragmatically.Exceptional facilitation and coaching skills, able to create safe spaces for honest conversations, learning and accountability.Proven ability to influ https://www.executiveplacements.com/Jobs/S/Scrum-Master-1273007-Job-Search-03-18-2026-05-00-15-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

Mango5

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Production Manager (Manufacturing Plant)

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About usWe are a leading provider of innovative industrial bakeware solutions, committed to delivering exceptional service and value to our clients. With over 14 years of experience and a recent surge in growth, we pride ourselves on being a solution-driven and service-oriented business, creating long-term partnerships with our clients.We aim to deliver excellence. Excellent products, coatings and a service from first contact to post sale. We value the fact that bakeries have made a decision to order their bakeware through us in a highly competitive market, so we strive not only to deliver quality products to bakeries, but also to deliver world class service to our customers which they can trust.We currently have an exciting vacancy for a Production Manager: Manufacturing to join our dynamic team.As the Production Manager youll be responsible for the management, supervision and coordination of manufacturing production processes and resources to meet the needs of the business and to ensure effective business operations.The main function of the job will include, but are not limited to the following:ProductionOverall management, supervision and leadership of manufacturing team (production foremen, shift leaders, team leaders and operators)Development and implementation of production plans and schedules in alignment with production deadlines and customer demandDevelop labour and machine plan for each production runOversee the entire production process and ensure efficient utilization of resourcesMonitor production progress to ensure daily targets are being metManage and resolve production issues and disruptions, minimizing downtime and ensuring timely deliveryEnsure minimal rejects, overruns and wasteManage production flow (material handling, batch control)Preparation of shift sheets and route cardsManage budgets and monitor production costs, identifying and implementing cost-saving measuresEnsure that production cost is within budget as specified in the Bill of MaterialsImplement and maintain quality control procedures throughout the production processAnalyze production data, identify areas for improvement, and continuously implement process optimizationsPrepare post-production reports as required by managementFacilitate routine maintenance and repairs of production equipment and machineryCollaborate with other departments to optimize workflows and improve overall plant efficiency.Manage coordination and communication between divisionsCollaborate with the Operations director to align production goals with overall business objectives.Report production performance metrics and key issues to the as required.Staff management https://www.executiveplacements.com/Jobs/P/Production-Manager-Manufacturing-Plant-1273965-Job-Search-03-20-2026-07-00-14-AM.asp?sid=gumtree

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Executive Placements

Bo-Kaap

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

Mango5

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Role PurposeThe Departmental Head: Employer Brand & Communications is responsible for building, protecting, and strengthening our clients reputation by integrating internal communications, employer brand, PR, and reputation management into a single, coherent capability.This role exists to ensure that what the Bank believes, says, and does is consistent across employees, leaders, media, and the public. It positions employees and leaders as credible advocates, manages reputational risk, and builds trust at scale.The role leads a team of approximately 8 people and works in close partnership with HR, Legal, Risk, Marketing, and Executive leadership.Strategic ObjectivesBuild a strong, credible Employer Brand rooted in our clients culture and purpose.Ensure clear, consistent, and trusted internal communication across the organisation.Protect and enhance the external reputation through proactive PR and issues management.Enable employees and leaders to act as authentic brand and reputation advocates.Shift communications from broadcast-led to personalised, platform-enabled, and scalable models.Key ResponsibilitiesEmployer Brand Strategy & ActivationDefine and the Employer Brand and EVP in partnership with HR and Brand.Translate culture, purpose, and values into compelling employer narratives and proof points.Lead the development and rollout of employer brand campaigns (internal-first, then external).Ensure employer brand is embedded across the employee lifecycle (onboarding, growth, leadership, exits).Internal CommunicationsOwn the internal communications strategy and channel mix.Move the organisation away from mass email toward personalised, role-relevant communication journeys.Oversee internal platforms (e.g. Viva Engage) to ensure high engagement and psychological safety.Establish clear governance, moderation, and escalation protocols for internal communications.PR, Media & Reputation ManagementLead proactive and reactive media relations strategy.Act as a senior advisor on reputational risk, issues management, and crisis communications.Develop and manage key narratives for the organisation in partnership with Brand and Leadership.Maintain strong relationships with key media stakeholders.Leadership Advocacy & VisibilityDesign and run a leadership advocacy programme, with particular focus on LinkedIn.Audit and optimise leadership profiles for credibility and consistency.Support leaders with content themes, guidance, and narrative alignment.Ensure leaders are prepared and supported during high-risk or high-visibility momentsEm https://www.executiveplacements.com/Jobs/D/Departmental-Head--Employer-Brand--Communicati-1270564-Job-Search-03-10-2026-10-41-33-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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What will you do?Reporting directly to the Release Train Engineer (RTE), youll be supporting two or more cross-functional teams within a larger value stream or product ecosystem, working alongside other experienced Scrum Masters.The Scrum Master is co-located with their teams and work closely with Product Owners, Developers, Testers, Business Stakeholders, and other Scrum Masters to drive alignment, flow, and continuous improvement.Beyond the team, youll contribute to the broader Agile Community of practice and help strengthen delivery maturity, coach new team members and shape the culture of agility across the organisation. You will also collaborate with the RTE to:Ensure alignment with Agile Release Train objectives.Escalate systemic impediments and risks.Support program-level ceremonies such as PI Planning, ART Syncs, and System Demos.Provide visibility into team progress, dependencies, and delivery outcomes. What will make you successful in this role?Coach and enable cross-functional teams to operate as empowered, self-managing unitsFoster a culture of trust, accountability and psychological safetyFacilitate Scrum and flow-based cadences with clarity and purposePartner with Product Owners to maintain a healthy, outcome-focused backlogImprove delivery flow by reducing bottlenecks and making work visibleSurface systemic constraints and collaborate to resolve themSupport cross-team planning, coordination, and alignment forumsHelp teams deliver usable increments on a consistent, sustainable cadencePromote empirical learning through transparency, inspection and adaptationContribute to continuous improvement beyond the team at value stream or portfolio levelActively participate in PI Planning, ART Syncs, and Inspect & Adapt workshops, ensuring team alignment with program-level priorities under the guidance of the RTEProvide regular updates and insights to the RTE, ensuring program-level visibility and alignment QualificationsRelevant IT Qualification (IT Degree or Diploma)Relevant Agile Certifications (CSM, A-CSM, CSP-SM, PSM I, PSM II, SSM, SASM, SA, ICP) Experience4+ years of experience as a Scrum Master, Agile Coach or delivery leader.Strong understanding of Agile Frameworks (Scrum, Kanban, Lean and product-oriented delivery) and the ability to apply them pragmatically.Exceptional facilitation and coaching skills, able to create safe spaces for honest conversations, learning and accountability.Proven ability to influence and build relationships across teams and leadership layers.Experience supporting https://www.executiveplacements.com/Jobs/S/Scrum-Master-SLS-1272212-Job-Search-03-16-2026-10-11-02-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

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"team leader jobs" in Cape Town

team leader jobs in Cape Town (118 results)

Results for team leader jobs in "team leader jobs" in Cape Town in Cape Town