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Casa Milner is a nine-bed modern centric guest house based in Milnerton, Cape Town. A Guest Service Supervisor position has become vacant. The position is suitable for individuals who are willing to stay in (occasionally or full-time) and are flexible to work certain weekends and public holidays.1. Job SummaryTo oversee the daily operations of the guest house by ensuring by ensuring:Exceptional service delivery to guests;Resolving complex guest issues; Leading and motivating the Guest Service Team;Maintaining efficiency and cleanliness of the guest house; and Improving the occupancy rates and profitability of the guest house.2. Job Requirements This is a hands-on position requiring a mature individual with the following qualities:Passion for hospitality and ability to confidently deal with diverse guests;Stamina to work long hours per day (at times);A team-player with the emotional capability to manage staff;3. Key Responsibilities Guest Services: Handling all reservations and enquiries including communication through emails, phone calls and text messaging. Liaising with the booking platform partners and Travel Agencies.Staff Supervision and Training: Scheduling of staff and allocating of work responsibilities as well as monitoring their performance and discipline. Assist in training and induction of new staff.Housekeeping: Ensure the cleanliness of the guest house. This may include assisting the housekeeping team in the cleaning of rooms, pool and premises. Kitchen Operations: Oversee daily kitchen operations and prepare breakfast and/or dinner for guests. Inventory Management: Monitor inventory of food and other supplies including sorting and storage.Stakeholder Relations: Maintain relations with various service providers including plumbers, electricians and handymen.Reporting: Provide feedback to senior management, and maintain meticulous records of daily payments and expenses of the guest house. 4. Education / Skills RequiredA minimum Grade 12 and/or Tourism Certificate.Preferably two (2) years’ experience in the tourism/hospitality industry as a Supervisor.Exceptional communication skills in English, both verbal and written.Computer literacy (e.g. writing and responding to emails, typing in word).Culinary abilities and a deep understanding of cooking techniques in a hotel / guest house setting will be an added advantage.Great supervisory and team management skills are essential.Interested individuals, who meet the above requirements, can email their CVs to jobs@casamilner.co.za. Correspondence will only be limited to shortlisted individuals. Should you not hear from us with fourteen (14) days from the date of the advert, kindly consider your application unsuccessful.

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Minimum Requirements:Matric (Grade 12).Advantageous: Relevant administration or bookkeeping qualification.Minimum of 2 years experience in an office administration role.Experience within a technical, utilities, construction, or service-based environment is preferred.Strong proficiency in Microsoft Excel and Word.Basic invoicing and document management experience.Roles and Responsibilities:Act as the first point of contact for clients, property managers, and body corporates.Log service requests, queries, and complaints accurately.Provide clients with regular job status updates and coordinate access arrangements.Log, schedule, and track all installation, replacement, and call-out jobs.Coordinate daily work schedules for electricians and plumbers.Maintain accurate job status trackers, including pending, in-progress, completed, and invoiced jobs.Capture, file, and maintain job cards, installation reports, and commissioning documentation.Ensure all records, including meter serial numbers, installation dates, client details, site photos, and sign-offs, are complete and audit-ready.Prepare comprehensive job packs for invoicing, including completed job cards, meter numbers, and approvals.Assist the finance department with the accurate and timeous raising of invoices.Track completed jobs against invoiced jobs and follow up on any discrepancies.Capture supplier invoices, delivery notes, and expense claims where required.Maintain records of meter stock, seals, and installation materials.Log stock issued to technicians and reconcile returned items.Flag low stock levels or stock discrepancies to management.Maintain operational trackers and compile daily, weekly, and monthly reports.Track technician productivity, job turnaround times, and repeat call-outs.Provide operational data, summaries, and insights to management.Manage emails, telephone calls, and filing systems.Assist with onboarding documentation for employees and contractors.Support compliance documentation, including licenses, registrations, and safety files.Closing DateSubmissions for this vacancy will close on 27 January 2026, however, you will still have the opportunity to submit your CV for this position until 18 February 2026. Please NoteThank you for submitting your CV to Marvel Placement Consultants. We value your submission and endeavour to respond to each applicant. Should your application be successful, we will be in contact with you. If you do not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment spe https://www.jobplacements.com/Jobs/O/Office-and-Operations-Administrator-1253682-Job-Search-01-20-2026-04-25-25-AM.asp?sid=gumtree