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Results for graduates jobs in "graduates jobs" in Cape Town in Cape Town
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Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxNDAyN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800612&xid=2201_314027
7h
Other
1
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Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800583&xid=2201_313986
8h
Other
1
SavedSave
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800585&xid=2201_313988
8h
Other
1
SavedSave
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800584&xid=2201_313987
8h
Other
1
SavedSave
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800581&xid=2201_313982
8h
Other
1
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800580&xid=2201_313981
8h
Other
1
SavedSave
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk4MF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800577&xid=2201_313980
8h
Other
1
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk3N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800574&xid=2201_313977
8h
Other
1
SavedSave
Company Superprof is a private tutoring platform that connects those who want to learn with skilled and passionate tutors. Our knowledge-sharing platform allows tutors and students to find each other easily and connect in total confidence. Superprof was founded in France in August 2013 and is now present in more than 40 countries . Today, there are millions of registered community members worldwide, and our tutors offer help across all disciplines, including music (guitar, piano, etc.), languages, sports (rugby, hockey, swimming, etc.), and school subjects (Maths, Accounting, Life Sciences, etc.). Job Description Superprof is offering you the chance to become a private tutor. We are looking for motivated and passionate individuals from across South Africa — with or without tutoring experience — to teach any of the more than 1 000 subjects available on our platform, including academic support, languages, music, sports, arts, hobbies, etc Tutoring is the ideal job for students, graduates, those who want to be self-employed, and anyone wanting to earn extra money by upskilling others. With Superprof, you can set your own rates, work from home, teach online, and connect with thousands of potential students. Work on a full-time or part-time basis, depending on students needs and your availability. Teach online from wherever you are, or meet students face-to-face. Join the Superprof tutoring community by applying here, and start offering private lessons to students of any age, at any learning level, located near you or abroad. Students will find you Simply create a tutoring advert for each subject you teach, we’ll host it on our website and students will contact you when they’re interested in taking a lesson. The ideal profile : You have a particular skill, a flair for languages, or an aptitude for certain subjects. You want to pass on your knowledge to others. You have experience or a qualification in the subject or discipline you teach. You are patient, punctual and a good communicator . Like us, you think that life is a continuous learning experience. Advantages Free to join. You keep 100% of your tutoring fees. Superprof takes no commission . Set your own rates and working hours. Be your own boss. Teach from home, in your local area, or online. Thousands of potential students across South Africa and the world . Join the worlds largest tutoring network.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzMxMzk3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1800575&xid=2201_313978
8h
Other
SavedSave
UNIVERSITY GRADUATE - OPPORTUNITIES IN FMCGDynamic FMCG company based in Century City Cape Town is seeking a graduate to work at head office in roles such as business analytics or logistics.Skills needed- good interpersonal skills / ability to work with others- strong IT skills (excel and powerpoint)- ability to analyse data- Quick learner- hard worker All staff are requited to work is a from an office in Century City.If you think you have what it takes - please send a CV salary will be competitive and experience dependent
1d
Century City
1
SavedSave
We currently looking a RTA Data Analyst for our site in Cape Town
Description
Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and quantify reasons for planned variance and recommends changes to enhance accuracy and effectivenessResponds to escalated issues and ad-hoc requestsException management on WFM tool along with real time management of all queues.Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Qualifications/Education and other skills requirement -
GraduateCall centre experience , RTA role PreferentialBasic understanding of workforce management/Shrinkage/Avaya/WFM tool concepts.Ability to prioritize workload, meet deadlines and perform multiple tasksExcellent communication skillsGood mathematical, Logical and analytical skillsProblem solving attitude and attention to detail.Quick learner, positive attitudeGood excel skillsWFM Tools
Contact person James Knoll
Email - james@abcworldwide.com
Contact number - 074 644 4500
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTA3ODQ4NDA3P3NvdXJjZT1ndW10cmVl&jid=1295732&xid=2107848407
3d
Higgovale
1
We Urgently in need of a Senior Assistant Vice President for IT Operations
Basic Function:
End to end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.RespResponsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal ,external , client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Primary Internal Interactions
Business OperationsAll Technology Sub-Functions.EXL Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Contact Person
James Knoll
james@abcworldwide.com
Business WhatsApp
074 644 4500
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ3NjQ5NjMyP3NvdXJjZT1ndW10cmVl&jid=1315933&xid=2847649632
3d
Higgovale
1
The Sales & Business Development Representative is a business-to-client support role which involves representing their services to existing clients, maintain client accounts, upgrades of services and products and further business development.
All levels of expertise are required from freshers to experience Customer Experience professionals
Do you tick these boxes?
Are you a young, ambitious, dynamic individual?Have you freshly graduated, or first/second jobber?Do you possess any tertiary education: A degree or diploma?Do you have excellent communication skills?Are you well organized/able to multi task?Do you have full computer literacyDo you possess a valid work permit for SA?Are you business-level fluent in German (written and spoken)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU1MDcxMDk0P3NvdXJjZT1ndW10cmVl&jid=1295735&xid=1555071094
3d
Higgovale
1
SavedSave
Background
SDF within the Hospitality; Food & Beverage sectorExperience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAPrevious SDF experienceCreation of training material/courses would be advantageous
Responsibilities
To take responsibility for convening the training committee and ensuring that appropriate consultative processes around skills development are implemented
That appropriate procedures and records are kept of training committee meetings
Liaise with the SETA around issues of skills development
Oversee the implementation of training
Keep appropriate training records
Strategically align the training and development of skills in an organization
Qualifications
Accredited Assessor and Moderator and/or ODETP qualificationSDS – Skills Development CertificateStrong Microsoft Office SkillsStrong Admin $ AnalyticsOverall Experience 2-5 years
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwNzQ2Mjc2P3NvdXJjZT1ndW10cmVl&jid=1519478&xid=2430746276
3d
Higgovale
1
Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and quantify reasons for planned variance and recommends changes to enhance accuracy and effectivenessResponds to escalated issues and ad-hoc requestsException management on WFM tool along with real time management of all queues.Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Qualifications/Education and other skills requirement -
GraduateCall centre experience , RTA role PreferentialBasic understanding of workforce management/Shrinkage/Avaya/WFM tool concepts.Ability to prioritize workload, meet deadlines and perform multiple tasksExcellent communication skillsGood mathematical, Logical and analytical skillsProblem solving attitude and attention to detail.Quick learner, positive attitudeGood excel skills
Desired Skills
Excellent/advanced excel skillsExposure to WFM Tools
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjk5MDE4NTc/c291cmNlPWd1bXRyZWU=&jid=375993&xid=269901857
3d
Higgovale
1
SavedSave
We are looking for an excellent Real Time Analyst.
Description
Utilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and quantify reasons for planned variance and recommends changes to enhance accuracy and effectivenessResponds to escalated issues and ad-hoc requestsException management on WFM tool along with real time management of all queues.Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position
Qualifications/Education and other skills requirement -
GraduateCall centre experience , RTA role PreferentialBasic understanding of workforce management/Shrinkage/Avaya/WFM tool concepts.Ability to prioritize workload, meet deadlines and perform multiple tasksExcellent communication skillsGood mathematical, Logical and analytical skillsProblem solving attitude and attention to detail.Quick learner, positive attitudeGood excel skills
Desired Skills
Excellent/advanced excel skillsExposure to WFM Tools
Company Description
American multinational professional services company mainly involved in the operations management and analytics. Offers insurance, banking, financial services, utilities, healthcare, travel, transportation and logistics services.
If you are keen please email your updated CV along with your current salary, expected salary and notice period to james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDU1NTAzODA4P3NvdXJjZT1ndW10cmVl&jid=1494864&xid=3055503808
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Business Development Assistant
Position: Full time, Office based
Location: Newlands, Cape Town
Please send your latest CV to Michelle – kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
Job Overview
Our client is looking for a graduate/junior role employee to assist the Business Development team in the property space, with a long-term goal to mentor the successful candidate into a Business Consultant role.
Key Responsibilities
Assisting all property BCs with leads and client admin.Will be required to attend presentations/events.
Key Competencies
Must be able to work under pressureFast Learner with a passion for salesGood communication skills (verbal & written) as well as excellent phone mannerWell spokenCommitted to targets and deadlinesWilling to go extra mileMust have a very high level of motivation and commitmentTeam player willing to work within a small teamOpen, friendly, and approachable with excellent interpersonal skillsOrganized with excellent diary and time management skillsNeat, tidy, presentable, and professional in appearance and mannerDisplay gravitas & emotional maturity
Qualifications and Experience
Qualifications – MatricAdministrative experience in a small medium enterprise advantageous
Working hours
Monday – Friday at 08h00-17h00
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTE5NTgzNTE5P3NvdXJjZT1ndW10cmVl&jid=1545841&xid=2519583519
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Drive overall performance and manage Utilities & Insurance voice processes within Sales & Service. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings / calls. In addition to call service levels, customer satisfaction and voice quality on calls will be key metrics to be focused on. Attrition management will be a prime deliverable.
Customer Satisfaction - as per agreed Key Success Factors.Process performance – as per agreed KSFs.Attrition - as per agreed KSFs.Quality and productivity ImprovementLevel of subject matter expertise – To be able to support team queriesAny other essential function that may occur from time to time as directed by the Supervisor.
Responsibility:
Manage teams and ensure customer satisfaction, quality and productivity targets are metMotivate team members and control attritionComplaint and escalation managementMonitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements.Provide coaching and feedback to team members to enable them to improve their performance.Assist new hires such that they are productive on the floor in the shortest possible time frameClient Interaction, where required – Daily/Weekly/MonthlyEnsure compliance with internal policies and procedures, external regulations and information security standards.Collect and provide data required for various audits like GI/Internal AuditEffectively manage queue and balancing of work loads
Competencies & Skills:
Knowledge of the function, process and systemsCoaching and Feedback abilityClear written and verbal communicationEffective operations managementCustomer Service Orientation.Quality Orientation.Empathy for effective on the job coaching and feedback.
Education Requirements:
Grade 12/Graduation (in any stream) or diploma with a minimum of 12 years of education.Minimum 3 years of work experience in Business Process Off-shoring.Should have at least one year of supervisory experience in international Voice business, preferably in the Utilities & Gas or Insurance industry.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTMxMzg0OTE/c291cmNlPWd1bXRyZWU=&jid=1295977&xid=653138491
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Full Job Description – Learning and Development Team Leader
The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.
The Learning & Development role is both an internal, and external client facing role, with external clients.
Background
Experience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training background
Responsibilities for Learning & Development Manager
Keep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive clo...
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Basic Function:
The candidate will lead the Quality Excellence Insurance vertical, interfacing with colleagues across all levels; ensure implementation of quality management framework for each client areas and have quality control and assurance related improvements and performance. Manage a team of QCA and clients within the vertical.Essential Functions:
Build a strong quality control with process understanding and measurement to deliver high performance and client agreed KPIs with a positive customer experience.· Analyze business processes and assist in identifying problems and mitigating plans for quality improvement.· Responsible for quality assurance across all processes, identify and execution of projects; governance of processes & reporting, driving standardization across all clients.· Be well informed on the developments in process improvement programs and contribute in implementing business strategy for positive customer experience.· Business development and solution in select areas; support in RFP, RFI responses from quality perspective. You will be responsible for set up and functioning of quality compliance at client level to meet business, internal and ISO certification requirements.· Facilitate the sharing of best practices from within and outside the organization and implement them· Planning and managing budget and resource allocation for the assigned verticalPrimary Interactions:Enabling functions· Transitions· Operations· Clients · Others as may be requiredOrganizational Relationships:Reports To: Country HeadSupervises: Quality Assistant Managers, Quality Managers,Sr. Quality Managers, AVP of Quality and SAVP of Quality Education:
Graduate degree is a must degree in a quantitative discipline is preferableMBA preferred but not essentialBB Trained from recognized instituteWork Experience:
Minimum 7+ years of total work experience· Must have 3+ years of direct team management experience with demonstrated success and financial results· Must have 5+ years business/operations experience with at least 2-3 years of relevant experience in BPO· Must have 3+ years quality experience - Six sigma & Lean tools and methodologies, Process improvements and project execution
If you are keen on this role,
Please share the following to this email: james@abcworldwide.com
Updated CVCurrent salary Expected salaryNotice period
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDEyNDMxMzc1P3NvdXJjZT1ndW10cmVl&jid=1506071&xid=3012431375
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