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1
To deliver the highest standard of customer excellence and sales support to our customers. Contributing to bottom line sales by increasing service satisfaction and building valuable customer relationships. Whilst working closely with all areas of the business to help maximise all opportunities. Main Duties and Responsibilities To provide quality customer service, including interacting with customers, answering customer enquiries across a variety of platforms, and effectively handling customer complaints and escalations.To process all customer orders in accordance to the Sales Order Processing procedure, adhering to policies surrounding prescription of medicine and security of customer data (GDPR).Accurately records and logs interactions on CRM against every customer communication.To be proactive in maximising all sales by upselling, cross selling, growing account spends, activating inactive or closed accounts, whilst passing on leads & opportunities as and when required across the businessAchieve sales targets relating to new product initiatives, special offers, product launches and by increasing sales at every opportunity.Provide support and work closely with the Company’s Field based Sales Representatives and satellite sales teams.Work towards the departmental KPIs surrounding productivity, response times and comply with quality standards set - whilst maintaining the highest level of customer serviceAn ambassador for continuous improvement, flexible and able to adapt quickly to changing priorities and needs of the business.A strong team working ability and supports with back office administrative tasks where necessaryTo acquire and develop product and system knowledge and, when necessary, to take advantage of any training programs considered beneficial by the Company. Standard Company RequirementsTo comply with all Health and Safety requirements as outlined by the Health and Safety Policy.To participate in all relevant quality programmes and assist as required in quality initiatives.To comply with the guidelines of the Medicines and Healthcare Products Regulatory Agency (MHRA) to maintain an awareness and understanding of regulations that apply to the post.Where the role includes any task relating to the purchasing, storage or sales of medicines, an understanding of the principles of Good Distribution Practice (GDP) is required.At all times the post-holder should act in a way that supports the Company in maintaining its essential licences and certifications.To ensure PPE issued by the business is worn in accordance with Health & Safety legislation.Training is undertaken as recommended by your Manager.Carry out any ot
https://www.jobplacements.com/Jobs/C/Contact-Centre-Agent-Durban-Umhlanga-1270622-Job-Search-03-11-2026-07-37-19-AM.asp?sid=gumtree
2d
Job Placements
1
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Outbound call center agents needed in Durban. No Experience Needed as training will be provided for successful candidates. Non matric holders are Welcome, school-leavers are welcome. No degrees required.
Must be hard working and a good talker. Must be punctual and ready to meet sales target.
Please Whatsapp 069 320 6368 to book your interview
7d
1
Minimum Requirements:1 2 years Contact Centre experience (essential)Minimum 6 months experience in Debt Collection6 months experience in Customer Service environmentsStrong telephone communication and client engagement skillsAbility to work within structured KPI and QA environmentsComfortable handling sensitive client informationLanguage Requirements:Candidates must be multilingual, with the ability to speak at least three or more South African languages. Examples include:EnglishisiZuluisiXhosaAfrikaansSesothoSetswanaSepediKey Responsibilities:Conduct outbound and inbound calls to beneficiaries regarding unclaimed benefits linked to policies or funds.Clearly explain the nature of the benefit and the claims process to beneficiaries.Perform identity verification and beneficiary checks in line with the applicable fund rules and compliance requirements.Assist clients in understanding and completing the required documentation to initiate claims.Guide beneficiaries through the next steps required to process claims successfully.Manage a portfolio of beneficiary cases and ensure accurate record keeping and updates.Meet daily and monthly performance targets, including:Call targetsCase management targetsQuality assurance (QA) standardsCompliance standardsProvide professional customer support and query resolution.Participate in face-to-face meetings with clients or stakeholders when required.Maintain strict adherence to data protection, confidentiality, and compliance standards.Work collaboratively with internal teams to resolve complex beneficiary cases.Key Competencies:Strong communication and interpersonal skillsHigh level of empathy and client careAbility to explain complex processes in simple termsAttention to detail and strong verification accuracyProfessional telephone etiquetteAbility to work under performance-driven environmentsStrong problem-solving abilityEthical conduct and confidentiality awareness Advantageous Experience:Experience dealing with financial services, pensions, insurance, or benefits administrationKnowledge of claims processes or beneficiary verificationExperience in regulated contact centre environments What We Offer:Competitive basic salaryPerformance-based commission structureStructured work environmentOpportunity to work in a role that helps beneficiaries access funds that rightfully belo
https://www.jobplacements.com/Jobs/T/Temporary-Unclaimed-Benefits-Consultant-1268999-Job-Search-03-05-2026-10-39-53-AM.asp?sid=gumtree
8d
Job Placements
5
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Key Responsibilities:Recruit and register students across all programmes (B2B, B2C, and Seta-related).Conduct school and corporate marketing, presentations, and fieldwork.Advise prospective students and guide them through the registration process.Manage walk-ins, calls, and email queries effectively.Participate in career expos and student events.Maintain accurate student records and update databases.Minimum Requirements:Matric (Grade 12)Diploma in Sales/Marketing/Student services or related field (advantageous)23 years experience in sales, marketing, or student recruitmentExperience in an educational institution (advantageous)Valid drivers licenseSkills & Competencies:Excellent verbal and written communicationConfident presenter with great interpersonal skillsTech-savvy with MS Office, Zoom/Teams familiarityStrong sales drive, organisational, and time-management skillsAdaptable, resilient, results-focused
https://www.jobplacements.com/Jobs/S/Student-Advisor-1268421-Job-Search-03-04-2026-04-35-22-AM.asp?sid=gumtree
9d
Job Placements
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IntroductionExhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential.Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environmentDesired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environmentPackage & Remuneration R6000 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities IncentivesInterested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agent-1265869-Job-Search-2-25-2026-5-18-24-AM.asp?sid=gumtree
16d
Job Placements
1
Are you driven by sales and hungry for success? Join our dynamic Umhlanga-based team as a Call Centre Sales Agent with a well-established Financial Services Provider. We offer guaranteed earnings, uncapped commission, exciting weekly and monthly incentives, and a vibrant office culture designed to help you thrive.Duties & ResponsibilitiesBuilding a strong, in-depth product knowledge of our productEducating clients to understand the features and benefits of our productsConsistently achieving monthly goalsWilling to push yourself to succeedPackage & RemunerationGuaranteed monthly earningsPLUSUncapped commissionANDWeekly and monthly incentivesDesired Experience & QualificationMatric certificate / NQF level 4Minimum of 1 year of call centre sales experienceStrong communication and relationship-building skillsProactive, self-driven with a focus on client satisfaction
https://www.jobplacements.com/Jobs/S/Sales-Agent-Call-Centre-1265830-Job-Search-2-25-2026-5-01-08-AM.asp?sid=gumtree
16d
Job Placements
1
Call Centre AgentArea; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are providedMinimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English languageAbility to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/D/Durban-Call-Centre-Agent-1265336-Job-Search-2-24-2026-3-13-12-AM.asp?sid=gumtree
18d
Job Placements
1
1
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to careers@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
1y
1
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to careers@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
1y
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