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Results for call centre jobs monday to friday in "call centre jobs monday to friday" in South Africa in South Africa
1
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Working hours: Monday to Friday, 08:00 – 13:00
Salary: R7,500 per month plus commission
Location: Office-based / Remote (to be confirmed)We are looking for a confident telesales agent to join our B2B lead generation team.The role involves calling businesses, qualifying interest, and submitting qualified leads.
No hard selling. No closing of deals. No admin or invoicing.Remuneration:
Basic salary of R7,500 per month
Commission per qualified lead
Additional commission when deals convert
Uncapped earning potentialRequirements:
Strong communication skills
Previous telesales or call centre experience required
Confident speaking to business owners
Reliable, punctual, and self-motivated
Team player with a positive attitudeWorking hours:
Monday to Friday
08:00 – 13:00
No weekends
To apply:
Send your CV to sales@otafrica.co.za1 x Solcial Media Link , FB or Linkedin
15h
Port ElizabethCALL CENTRE CLOSERS – THIS FLOOR IS BUILT FOR WINNERSRivonia, Sandton | Monday–Friday | No WeekendsThis is not a job for people who “hope” to earn.This is a performance floor for people who KNOW they can sell.If you’re tired of being capped, micromanaged, or underpaid — this is your upgrade.You earn in three powerful ways:Daily cash incentivesWeekly attendance bonusesMonthly commissions that beat the marketThis is where effort turns into money.Real Numbers. Real Results.1 sale per day (21 per month) = R5 2502 sales per day (42 per month) = R14 7003 sales per day (63 per month) = R25 2004 sales per day (84 per month) = R33 600Top agents consistently hit 4–8 sales per day.One client with 3 vehicles = 3 sales.Last month’s top performer closed 113 sales and earned R45 200.Average agents achieve 1–4 sales per day.Closers build serious income.This Is For You If:You have at least 2 years outbound phone sales experienceYou are confident closing over the phoneYou show up, stay sharp, and play to winYou are driven by results, not excusesExperience in car tracking or similar is an advantageThis is not entry-level.This is for professionals who already know how to sell.More Than a DeskTop performers move into a growth track that leads to:Team Leader → Manager → Own Your Own Call CentreYou don’t just work here.You build a future here.Work SetupOffice-based in Rivonia, SandtonMonday to Friday, 08:00 – 16:00No weekendsNo late shiftsHigh-energy, performance-driven environmentApply NowCall or WhatsApp Sharon: 071 898 6150Email your CV: recruiting@novaspecialties.co.zaPositions are limited.If you can sell, this floor will change your income.
10d
Sandton1
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UK sales agent wanted.... More then 6 months experience needed... 6k basic and uncapped commission.... Straight shifts Monday to Fridays and no weekends....
21d
Umhlanga1
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Sales agents wanted UK experience... More then 6 months experience required... Proven track records... Straight shifts... Monday to Fridays no weekends. 6k basic plus uncapped commission...
21d
Umhlanga1
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Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
7mo
Job Placements
1
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Key ResponsibilitiesManage tenant accounts receivable and ensure timely rent and arrears collectionMaintain accurate records and perform tenant account reconciliations in ExcelSend letters of demand and follow up with second notices for overdue accountsCollaborate with the legal department and debt collection agencies for accounts requiring attorney handoverArrange payment plans with tenants under management approvalPrepare monthly arrears reports and provide updates to the Group Financial ManagerEnsure deadlines are met and report regularly on collection progressRequirementsProven experience in debt collection, credit control, or accounts receivable managementPrevious exposure to MRI Property Central (MDA) preferred; other property management systems consideredStrong Excel and reconciliation skillsExcellent communication skills, able to contact tenants via phone and emailOwn transport for site visits across multiple retail property locationsHighly organised with time management skills to meet reporting deadlinesAdditional InformationPortfolio size: R68 million debtors book / 240,000m² Gross Lettable AreaOffice hours: Monday to Friday, 08:00 17:00Property type: Retail shopping centresImmediate start availableCall to ActionIf you are an experienced Debt Collector or Credit Controller with property management experience, apply now to take ownership of a large tenant accounts portfolio and make a measurable impact on the financial performance of a reputable property management company.
https://www.jobplacements.com/Jobs/D/Debt-Collector-Credit-Controller-1251092-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Worcestor-1257643-Job-Search-01-30-2026-10-01-42-AM.asp?sid=gumtree
1d
Job Placements
1
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Description:As a Sales Consultant, youll be the voice of their brand, handling inbound and outbound interactions with both existing and prospective customers. Your focus will be on retention, new policy sales, and ensuring every customer feels valued and supportedResponsibilities: SalesPromote products through inbound and outbound calls.Identify customer needs and recommend suitable coverage options.Achieve individual and team sales targets while maintaining customer satisfaction.RetentionEngage existing policyholders and support their transition to new products.Address questions and concerns, reinforcing the value of keeping pets insured.Team Collaboration Participate in team meetings, coaching, and training sessions.Share feedback and ideas to enhance performance and customer experience.Join daily stand-up meetings.Systems and AdministrationAccurately document customer interactions.Ensure compliance with internal procedures and regulatory standards.Escalate complex issues appropriately.General Adhere to company policies and procedures.Perform other duties as required to support business success.Requirements:Minimum Grade 12 / National Senior Certificate.Experience in sales, customer service, or a call centre environment.High emotional intelligence, empathy, and a customer-first mindset.Strong communication skills in Englishboth verbal and written.Confidence to ask the right questions and understand customer needs.Computer literacy and multitasking ability.Working hours and Shifts:Shifts will include: Monday to Friday: Midnight Start (00:00 08:00) or Early Morning Start (03:00 11:00). Alternating weekly. Hours are subject to change based on business needs and daylight savingsCompetitive Market Related Salary!Please note only candidates that meet the minimum requirements will be considered. Please follow our website and social media channels to be the first to know when our clients have new vacancies!
https://www.jobplacements.com/Jobs/S/Sales-and-Service-Consultant-1255852-Job-Search-01-26-2026-10-01-40-AM.asp?sid=gumtree
5d
Job Placements
2
Pay in
full to qualify – T’s & C’s apply
Specials
end: 27 February 2026
3
MonthsManagerial Supervisor Course– Was R3090 → Now R2318
6 Months
Managerial Course– Was R5880 → Now R4410
12 Months
Business Management Course– Was R8205 → Now R6154Your One-Stop Short Course & Job Training Centre. Part Time & Self Study Available Suite 1234B, 12th Floor40 Dr A.B. Xuma StreetCommercial City Building, Durban CBD(Opposite Pine Parkade) WhatsApp / Call: 084 885 0628 Email: info@globalprojectsa.co.za⏰ NEW TRADING HOURS✅ Monday – Thursday: 07:30 – 13:00✅ Friday: 07:30 – 10:00❌ Closed Weekend's & Public Holidays 25% DISCOUNT ON ALL SHORT COURSES! Pay in full to qualify – T’s & C’s apply
18d
City Centre1
AGENTS REQUIRED WITH MINIMUM 1 YEAR UK EXPERIENCEAND MANAGERS REQUIREDWITH MINIMUM 3 YEAR UK CAMPAIGN EXPERIENCEWORKING DAYS : MONDAY TO FRIDAY (NO WEEKENDS)ONE OF THE HIGHEST WEEKLY COMMISSION STRUCTURESPAID OUT EVERY TUESDAYS (UNCAPPED)BASIC SALARY DAILY INCENTIVESCOMPANY BASED IN LA LUCIAEMAIL : admin@clearcomsa.com / clearcomsa321@gmail.comCell : 066 552 5299 (Call / Whatsapp)
25d
Umhlanga1
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Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
10mo
Mango5
1
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
10mo
Mango5
SavedSave
Job descriptionURGENTLY HIRING: Recruiter (Call Centre Experience Required)Job Title: RecruiterLocation: Sea Point, Western Cape (On-site)Salary: R12 000.00 - R 16 000.00 per month.Working Hours: Monday to Friday, 09:00 – 18:00Contract Type: Full-timeAbout the Role:We are URGENTLY looking for a highly driven and experienced Recruiter with proven experience in a Call Centre environment to join our team in Sea Point. The ideal candidate must have strong recruitment exposure within the financial services industry and high-volume call centre hiring. You will be responsible for sourcing, screening, and placing quality candidates who meet company needs and compliance standards.Key Responsibilities:Source, attract, and interview candidates for various roles in the financial industry (call centre-based and office roles).Manage the end-to-end recruitment process — from job profiling, advertising, interviewing, to offer stage.Maintain candidate database and ensure accurate documentation.Conduct reference checks, background checks, and ensure compliance with hiring policies.Manage job posting platforms and LinkedIn sourcing.Build and maintain talent pipelines for high-volume and specialised roles.Liaise with hiring managers to understand role requirements and deliver within deadlines.Provide weekly recruitment reporting on hiring progress and pipelines.Minimum Requirements:3+ years proven recruitment experience in financial services and/or call centre environment.Strong interviewing and candidate assessment skills.Experience with high-volume hiring and strict turnaround times.Excellent communication, admin, and organisational skills.Ability to work independently and on-site in Sea Point.Proficiency with recruitment platforms, LinkedIn, and MS Office.Behavioural Competencies:Target-driven and resilient.Professional and people-centric approach.High attention to detail and compliance.Ability to work under pressure and meet deadlines.Strong relationship-building skills.Please forward your CV to - hr@cloudhubnetworks.co.za.
25d
Foreshore1
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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy.
Their duties will include:
Describe the product benefits and features to potential customers
• Describe the product to potential new customers.
• Answer potential customers questions regarding the product to be taken to market.
• Let customers or clients know about additional product features and benefits.
• Continuously learn about the companys products/services and remain up to date with any changes.
Convert potential customers into leads
• Convert customer queries that are received into sales leads.
• Meet personal sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
Escalate/solve any challenges and issues that customers are raising
• Identify common issues raised by potential customers related to the product or business.
• Investigate and solve customer problems.
• Escalate customer problems that need to be solved at a more strategic level.
• Meet with management to discuss possible improvements to the companys customer service.
This role has the following requirements:
Qualifications
• Matric Certificate
Experience
• A min of 1 year proven customer support experience or experience as a Client Service Representative.
Skills
• Strong phone contact handling skills and active listening.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication skills.
• Ability to multi-task, prioritize and manage time effective
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129
10mo
Mango5
1
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Senior Sales Executive
Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales.
• Effectively answering customer questions.
• Accurately capturing information that customers provide.
• Understand and operate within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Educate customers on the use of self-service to update policy details.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate.
• Credit and Criminal Clear
• RE5 exam passed within the past 2 years.
• A minimum of 1 year selling long term insurance.
• Experience in selling money-market instruments advantageous.
Experience
• Proven experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R8000
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128
10mo
Mango5
1
SavedSave
Sales Executive
Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives.
This individuals duties will include:
Executing and closing sales
• Understanding the product and the respective features and benefits.
• Initiate sales with potential customers over the phone and informing them about product features using scripts.
• Building rapport with customers and using the need that Futurewise aims to address to close sales deals.
• Effectively answering customers questions.
• Accurately capturing customer and beneficiary information.
• Understanding and operating within the regulatory frameworks for financial service providers.
Maximising sales performance
• Monitoring sales performance and identifying improvement opportunities.
• Actively seeking customer feedback and raising reasons for not buying the product with the team leader.
• Keep up to date on general developments in education that can be used on sales calls.
• Make suggestions to the team leader on improvements to the script that can improve sales without detail.
• Coaching less experienced staff on effective sales strategies.
This role has the following requirements:
Qualifications
• Matric Certificate
• Additional Qualifications Advantageous
Experience
• Experience as a telesales representative selling long term insurance products.
• Proven track record of successfully meeting sales quota, preferably over the phone.
• Experience in working with relevant computer programs and telephone systems is advantageous).
Skills and behaviours
• Fluency in English.
• Ability to learn about products and services and describe/explain them to potential customers.
• Excellent communication and interpersonal skills.
• Moderately-tempered and able to handle rejection.
• Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way.
Working Hours :
• Monday to Friday 8am to 5pm
Remuneration:
• Monthly basic: R6500
• Additional commission and incentive earnings.
Benefits:
• Medical Insurance
• YouAssist Access to emergency response, trauma and home assist
• Internal LMS access to online courses to aid with professional, writing, and personal development
Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127
10mo
Mango5
1
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities:Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling)Source leads from various databases.Work closely with financial advisors and their teams.Schedule appointments based on financial advisors diaries.Meet daily, weekly, and monthly targets.Ability to communicate effectively with their niche clientele Contribute significantly to new business revenue.Key Qualifications:Proficient in both written and verbal communication.Ability to demonstrate great listening skills.Exceptional at building rapport with clients.Displays patience and empathy towards customers.Strong time management and organizational abilities.Comfortable working in fast-paced environments.Basic or advanced troubleshooting skills, depending on the role.Familiarity with common software and tools.In-depth understanding of the companys products and services.Specialized knowledge in the customer service area we focus on, such as Wealth portfolios, short-term insurance, financial services, and other relevant domains.Minimum Requirements: Matric Fluent in English 1 - 3 years experience in a similar environment Remuneration: Salary: R5 000 - R8 000 + Commission Working Hours: Monday - Friday, 8 am - 4.30 pm **Only Shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Financial-Services-1197825-Job-Search-01-05-2026-00-00-00-AM.asp?sid=gumtree
1mo
Job Placements
3
IMPORTANT ANNOUNCEMENT GLOBAL PROJECT SPECIALIST Your One-Stop Short Course & Job Training Centre. Part Time & Self Study Available Suite 1234B, 12th Floor40 Dr A.B. Xuma StreetCommercial City Building, Durban CBD(Opposite Pine Parkade) WhatsApp / Call: 084 885 0628 Email: info@globalprojectsa.co.za⏰ NEW TRADING HOURS✅ Monday – Thursday: 07:30 – 13:00✅ Friday: 07:30 – 10:00❌ Closed Weekend's & Public Holidays 25% DISCOUNT ON ALL SHORT COURSES! Pay in full to qualify – T’s & C’s apply️ Specials end: 27 February 2026⚠️ Limited spaces available HOT COURSE SPECIALS Basic Computer – Was R820 → Now R615→SAVE R205→1 WEEK DURATION Advanced Computer – Was R1440 → Now R1080→SAVE R360→2 Months 茶 Basic Computerised Cashier – Was R1100 → Now R825→SAVE R275→2 Weeks茶 Advanced Computerised Cashier – Was R1860 → Now R1395→SAVE R465→2 Months 茶 Professional Computerised Cashier – Was R2640 → Now R1980→SAVE R660→2 Months Call Centre Course – Was R1440 → Now R1080→R360→1 Month Receptionist Course – Was R1950 → Now R1463→SAVE R487→2 Months Marketing Course – Was R3150 → Now R2363→SAVE R787→2 Months ️ Waiter Course – Was R1340 → Now R1005→SAVE R335→2 Weeks Bank Teller Course – Was R3300 → Now R2475→SAVE R825→2 Months Supply Chain Management – Was R4900 → Now R3675→SAVE R1225→3 Months ❤️ HIV/AIDS & Counselling – Was R1200 → Now R900→SAVE R300→2 Weeks COMBO & MANAGEMENT COURSES Computer, Cashier & Waiter(Combo 9) – Was R3900 → Now R2925→SAVE R975→2 Months Level 1 Supervisor – Was R3090 → Now R2318→SAVE R772→3 Months Level 1 & 2 (6 Months) – Was R5880 → Now R4410→SAVE R1470 Level 3 & 4→Was R6500 NOW R4875 (6 Months)→ SAVE R2090– Massive Savings! Business Management With Human Resource Management – Was R8205 → Now R6154→SAVE R2051→10 Months ⚡ Invest in Your Future Today! ⚡ Visit us in Durban CBDSuite 1234B, 12th Floor40 Dr A.B. Xuma StreetCommercial City Building, Durban CBD(Opposite Pine Parkade) Call / WhatsApp 084 885 0628 Your route to a brighter future starts here!
19d
Queensburgh1
SavedSave
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-1248749-Job-Search-01-06-2026-10-01-10-AM.asp?sid=gumtree
25d
Job Placements
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-CT-1248750-Job-Search-01-06-2026-10-01-10-AM.asp?sid=gumtree
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