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Automotive Financial Services Term Warranty Sales

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Key Responsibilities:With regards to the Term Warranty / Service Plan Sales TeamTo effectively offer an opportunity for a quotation for short-term insurance policies and any other product the company may add from time to timeTo execute and assist in creating an opportunity for quotations and sales and manage the process with skill, knowledge, diligence and integrityTo comply with the HOUSE RULES of the Call Centre as determined by managementTo manage and oversee lead optimization of all leads (referrals, cross sell etc) in the organisationTo accurately identify needs of self-managed staff through reports and listening of callsTo understand and train staff to handle objections and overcome them with an appropriate responseManage team discipline Control and manage the team talk time, log in and log out, breaks takenImprove Lead warming Effectiveness Achieving lead to quote, quote to sale objectivesImprove Quality of transferred leads Ensure error rates are minimized and completed and script adherenceSkills and Knowledge and Development Own and other skills development From time to time assist with coaching and training of fellow teammatesTo share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales teamRun effective incentives regularlyBuild team spirit and teamworkEffectively engage with the Sales Support team to source support and information to identify areas for improved performanceNon-Technical:Solid Administration SkillsTime ManagementExcellent verbal and written communication skillsComputer literateAnalytical skillsAttention to detailProblem-solvingConflict resolutionProject ManagementAdaptability to changeStress toleranceResilienceCustomer centricityPresentation skillsPersuading and influencingConfidenceDrive and motivationExcellent interpersonal skills.Compliance and Rule OrientatedHighly organised and good time managementAccuracy and attention to detail is of the utmost importanceKeen interest to learn and develop in the role.Self-starterStrong work ethicHonesty and integrityAbility to cope well under pressureProactiveDeadline drivenMinimum Qualification:Minimum NQF 4: Grade 12 OR a Tertiary QualificationRegulatory Examination Certificate 5 (RE5)A Full Qualification in Short-Term Insurance (FAIS)Compliance with FAIS Fit & Proper criteria i.e., minimum experience and competency requirements, CPDRequirements:Minimum 3 years of expe https://www.executiveplacements.com/Jobs/A/Automotive-Financial-ServicesTerm-Warranty-Sales-T-1243236-Job-Search-11-28-2025-10-02-54-AM.asp?sid=gumtree

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Bryanston in Bryanston (2,096 results)

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