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The Offsite Maintenance Assistant position is a Technical customer service support role that requires someone with a Technical background with a natural flare in Customer Service.
Training will be provided to the chosen candidate but experience in the above mentioned areas is a pre-requisite.
Roles and Responsibilities
* Answer support calls and responds to support emails.
* Address customer inquiries both over the phone and by email.
* General office administration within the scope of the technical department’s daily running.
* Aiding the National Maintenance Manager with any administrative work required.
* Checking all networks twice daily or as allocated by the Manager.
* Resolving maintenance issues – Liaising with stores.
* Fixing errors remotely wherever/whenever possible.
* Dispatching contractors via Freshdesk.
* Aid onsite maintenance technicians and contractors onsite.
* Ensure all onsite checklists are completed before the technicians leave the site.
* Make sure all new stores are handed over and added to daily reports.
* Revamping and renovating the current network and stores remotely.
* Assist installers with new networks and stores installations remotely.
* Maintain and improve quality results by adhering to standards and guidelines.
* Update job knowledge by studying new products and understanding the solutions offered.
* Provide customers with product and service information.
* Identify and escalate priority issues to the Manager.
* Document all call information according to standard operating procedures.
* Follow up with customer calls where necessary.
* Update weekly maintenance reports.
* Go the extra mile to build and maintain a positive trust relationship with clients and colleagues.
* Willing to work after hours and weekends when required.
*Personal Skills/Attributes*
* Good communication skills are pivotal in this position.
* Must be a team player.
* On-time and punctual in all your duties.
* Problem Solver & out of the box thinking.
* Well-spoken and professional telephone etiquette.
* Good listener.
* Accurate Data entry/Reporting on required networks.
* Must be able to multitask.
* Be willing to upskill when/where needed (New Technologies/Solutions).
* Have a positive and go-getter attitude.
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
* Monthly Basic Salary - R10,000.00 per month (Negotiable depending on experience)
* Hollard’s Life Cover
* Allan Gray Retirement Annuity
*Qualifications*
* Minimum Grade 12
* IT qualification (A+, N+)
* 1 year IT call centre experience would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDE0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189893&xid=1555_25414
2y
1
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The candidate needs to have some experience working with databases and web applications. Courses/degrees would be advantageous. Any other IT experience would also be advantageous, as some general support may be necessary. This is a high pressure, customer driven business and the candidate would need to be able to have the right attitude to join this team.
Business CMS website development tools including at least Joomla
Wordpress and Drupal would also be beneficial.
PHP, HTML and MySQL experience will be a big advantage
HTML, CSS and Javascript experience essential
Report stats on a weekly basis
Ability to work independently and autonomously on assigned projects from inception to completion
Willingness to learn and expand your knowledge of search engines
Understanding of search engine indexing methods
Excellent oral and written communication skills
Accuracy & an eye for detail
Interest in online marketing
Knowledge of SEO & PPC is an advantage
Good communication in a team environment
If you think you have what it takes please forward you’re CV. Please note that only suitable candidates will be contacted.
3d
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At Touchdreams, we love designing and building great websites for our clients, and we’re looking for someone to join us and help make them. Would you like to be part of our team?Were looking for someone to work with our senior web developer on several exciting website projects for our clients, using a wide range of programming languages, software, and tools.The position is part-time or full-time (depending on your availability).The position is remote, though any training that you need will be in person at a co-working space in the Southern Suburbs or in the Cape Town CBD.The work you would be doing: Your job would consist of building websites using a range of platforms, though for most of them, we use content management systems (CMSs). You will be expected to develop custom themes and custom plugins/modules, usually based on mockups (designs) that we provide to you. You will also have the opportunity to work with JS frameworks such as Vue, React, or Angular.Most importantly, were looking for someone who is a fast learner, and is excited by the work we do.Optional You’ll know this job for you if: You love working on websites, or coding in generalYou’re always trying to improve your skills, trying new thingsYou’re always looking for bigger and better projectsYou would prefer to work with an agency than deal with clients yourselfThe kind of person we’re looking for: Keen to learn: Is always happy to spend hours learning the skills and tools needed to do the job.Tech savvy: Knows how to use computers and work applications (office), and has no resistance to using and learning new technology.Responsible: Will do the work we give them each day, without wasting too much time being distracted by other things (social media).Daring: Will regularly try new things, and will volunteer ideas to solve problems.Kind: Will help others when there’s an opportunity to, and always speaks in a friendly way.Focussed: Happy to work for long periods of time on something difficult (on a computer).Requirements: You need to live in Cape Town (unless you don’t need any training at all)Available to work part-time or full-time (at least 4 hours per day)The monthly salary we offer will be determined by your skills and how much experience you have, and will be an industry-standard salary between R8000 and R40 000 per month.To apply Fill in the application form by Friday the 25th of June.Deadline to apply: Friday 18 FebruaryVisit our website for more info about us.If your application is successful, we will contact you for an interview. If not, we will strive to let you know soon.Tags: development, coding, software engineering, websites, web dev, creative, part-time, part time, Muizenberg, Southern Suburbs, Cape Town, studio, agency, JavaScript, HTML, CSS, PHP, Drupal, LaravelREQU
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzEyNjMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1208785&xid=1320_12632
2y
1
Cape Town - An exciting opportunity exists for an experienced Marketing Coordinator to join a diverse multinational consumer brands business representing well-known global fashion Footwear & Apparel brands.The Marketing Coordinator will assist and support the Marketing Manager to build the brand and will be responsible for assisting in the production & execution of strategic marketing plans for the brand in order to build the brand in the market and build our customer base.Essential Duties and ResponsibilitiesWorking closely with and supporting the marketing team to customize the global marketing strategy for the local market.Assist in conception, development and coordinating the execution of the SA Brand marketing strategy & brand plans to deliver the quarterly & annual brand objectives and goals as agreed and expressed in the budget.Coordinate the implementation of annual marketing plans flowing from corporate objectives and merchandising and operations plans.Identify and report on competitor activity nationally.Work closely with the marketing team to support seasonal campaigns and sales activities.Coordination of all above the line marketing (digital, radio, print, PR, point of sale, events, customer presentations, etc.) as well as below the line marketing (catalogues, sales tools, intranet, newsletters, reviews).Support key and wholesale accounts with their marketing objectives based on product buys across apparel & footwear.Support sales agents with marketing requests for wholesale customers.Together with the marketing team foster an excellent working relationship with the Brand Principal or regional marketing team.Develop strong relationships, maintain continuous dialogue and briefing of agencies including but not limited to PR, digital, creative and social media.Maintain relations and flow of communication with the Visual Merchandise, Brand, Shipping, and Retail Operations Departments.Coordinate the execution and communication of in-store material for promotional activities and visual merchandising campaigns.Assist with market research activities in store and the general marketplace.Coordinate all marketing activities and outputs to ensure that it is customer orientated and leads to a more involved, informed and improved customer experience.Manage PO’s for all suppliers and stakeholders, maintaining a close relationship with finance to ensure all PO’s are actioned.Education & Experience RequirementsEssential: Matric and relevant tertiary qualification in Marketing.Essential: Minimum 3 years experience in a similar marketing role within a retail/fashion environment.Core CompetenciesDrives for alignment - communicates effectively, influences others, develops relationships, collaborates with others to ensure success.Analytical thinker - able to process information effectively and ‘join-the-dots’.Drives for results - understands what needs to be done, plans, proactively solves problems, identifies and shares opportunities and issues.Energetic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUyOTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199103&xid=1266_52947
2y
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Are you in the market for a Digital Communication contract opportunity at one of the leading healthcare providers in South Africa? Our client, *Mediclinic Southern Africa in Stellenbosch*, is currently looking for a *Digital Communications Officer *for the following contract period *(1 April - 19 August 2022)*.
The candidate will work from home *3 days* a week and needs to be available to work from the Mediclinic Stellenbosch office* 2 days* a week.
To support the Digital Communications Manager in populating and managing Mediclinic Southern Africa(MCSA) Digital Marketing and Communications platforms.
* Provide Digital Communication and Support within MCSA
* Perform Website Management within MCSA
* Assist with Social Media Management within MCSA
* Maintain stakeholder and client relations within Digital Communication Team
* *Essential Education: *Relevant qualification in Digital Media/Content Management
* *Essential Minimum Experience: *At least 3 - 4 years experience in Website Content Management, Experience in digital and social media management, and content management
* *Desired Experience: *Adobe Experience Manager (AEM) advantageous
*Other Skills and Experience:*
* Adobe and Google Analytics
* Blog hosting and other social media tools (analytics, metrics)
* Building website engagement
* Digital marketing
* Experience in communication with internal and external stakeholders, as well as the general public
* Knowledge of Content Management System platforms e.g. Adobe Experience Manager (AEM), WordPress, SharePoint, etc.
* Project Management skills
* Proven experience in writing, editing and proofreading web content, as well as maintaining blogs
* Search Engine Optimization
* Web and digital design principles
* Web and social media analytics and ability to interpret these analytics to improve performance as well as reporting
* Experience with Adobe (Photoshop and Illustrator)
* Google, Facebook, Twitter, Instagram, YouTube and LinkedIn
Note that this client has implemented a mandatory COVID-19 vaccination policy effective *1 April 2022*. Please check with the MHR representative when you are invited for an interview and supply proof of COVID-19 vaccination if required by the specific client.
* *Essential Education: *Relevant qualification in Digital Media/Content Management
* *Essential Minimum Experience: *At least 3 - 4 years experience in Website Content Management, Experience in digital and social media management, and content management
* *Desired Experience: *Adobe Experience Manager (AEM) advantageous
*Other Skills and Experience:*
* Adobe and Google Analytics
* Blog hosting and other social media tools (analytics, metrics)
* Building website engagement
* Digital marketing
* Experience in communication with internal and external stakeholders, as well as the general public
* Knowledge of Content Management System platforms e.g. Adobe Experience Manag
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzEzMTQ0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1152106&xid=1555_13144
2y
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