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Are you a tech-savvy problem solver with a
passion for customer service? Are you looking to kickstart your career in the
dynamic world of home automation? If so, we want to hear from you!Duties & Responsibilities:
Maintain and build
relationships with clientsReceive client callout
requests via email and telephonicallyCreating and updating
ad-hoc quotesLoad, manage and
monitor technician’s tasks and support ticketsArrange appointments
and manage calendarsSchedule technicians
for callouts and ensure that they have all required stock and information
to perform the calloutsFollow up on task
status with technicians and forward completed job information to Accounts
for invoicingResolve client queries
in a timely manner
Assist the operations
departmentGeneral AdministrationRun the bi-monthly
staff meetings to discuss any items that have not been addressed on site.Provide assistance to
management
Project Coordination (Where required):
Load, manage and
monitor tasks of installation teamsFollow up on task
status with installation teamsMonitor tracked time of
installation teamsMaintain ongoing list
of project to-do’sMaintain record of all
project activities to ensure projects are on trackCommunicate site issues
through internal channelsFinal project
reconciliationsManage scheduling
meetings SLA Reporting,
Creating, Updating and Feedback to Clients
Key Responsibilities:
Provide exceptional customer service to new and existing clients.Troubleshoot technical issues and provide timely solutions.Coordinate with technicians to schedule appointments and service
calls.Maintain accurate records of client interactions and resolutions.Collaborate with the operations team to optimize processes and
workflows.MINIMUM REQUIREMENTS:
·
Grade 12/Matric Certificate is essential.
·
Administration qualification or similar will be advantageous.
·
3-5 years’ experience in the relevant field
·
Strong Administrative skills
·
Proficiency in Microsoft Office Suite and familiarity with Zoho Desk
·
Ability to multitask and prioritize tasks in a fast-paced environment
·
Eagerness to learn and adapt to new technologies and processes
·
Project Management experience is advantageous
·
Ability to lead and manage other individuals
·
Excellent communication skills, both written and verbal
·
Attention to detail, objective, structured and process driven
·
Extremely organized and ability to think on your feet
·
Customer focused, work well under pressure.
·
Willing and able to work overtime, at weekends, etc. as requiredHOW TO APPLY:
Ready to embark on an exciting career journey with
us? Send your CV and a cover letter highlighting why you are the perfect fit
for this role to:andrew@simpletech.co.za
10d
1
Executive Assistant / Project ManagerThis is a rare opportunity to work for a CEO in an Executive Assistant / Project Manager role. This is a super prestigious position within the company. The work will be varied as may be required as a right hand person to a busy CEO - involvement in projects, in product development initiatives, at roadshows, and day to day support as may be required. The role requires :Smart - a university degree essential - BCom / BBusSc / SimilarOrganised / detailed / proactive - working for a busy CEO with multiple tasks / projects on the go, and ability to pre-empt the situation.Exceptional relationship skills - ability to work with and though internal and external stakeholders to achieve outcomes. Classic responsibility without authority role where one has to motivate those not working directly for you to achieve the outcomes you require.Working experience - at least 5 -8 years within roles that require smart, organised, detailed, proactive, exceptional relationship skills - all as described above.The role is Cape Town based.You understand and accept that, by applying for this role, you authorise Candidate Connect to obtain your personal information and utilise said information for recruitment purposes for this role. Your information will be stored on our database. Should you wish for us to remove any personal information from our database, please contact us at info@candidateconnect.co.za. Your data will not be used for any unsolicited marketing purposes, and will not be transferred to any third parties without your direct consent.Please note that if you do not receive a response from us within 2 weeks of your application, please consider it as unsuccessful for this particular role – thank you.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ1MjM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1167339&xid=1266_45235
2y
1
This is a remote position.
*Client Details:*
Probably one of the most dynamic and fastest growing local organisations with a strong social conscience, this client offers remote work, the latest in technology and innovation and a very progressive ethical culture. Working for this client will make you feel part of positive social change and were quite sure you will enjoy working on an international playing field with the best in the industry.
*Role Responsibilities:*
* Salesforce user and license management.
* Actioning end user support tickets.
* Supporting Product Managers in validating requirements from internal Salesforce users.
* Executing Salesforce configuration changes, including: Workflow, Flow, Process Builder, fields, etc.
* Creating end user training material and performing end user training and capacity building.
* Monitoring user adoption and identifying training needs or process improvements.
* Handling all core administrative functions.
* Identifying, evaluating, installing and maintaining appropriate apps from the AppExchange.
* Assisting with technical documentation of Salesforce customisations.
* Responsible for backups, security and user audits, API limit monitoring, data imports and exports.
* Execution of back office tasks to support the operations of the business.
*Preferred Qualifications:*
* Certified Salesforce Administrator.
* Tertiary qualification in IT-related field or equivalent years of experience.
*Relevant Skills / Experience:*
* 2 years of experience as a Salesforce Administrator.
* A proactive attitude to platform enhancements and a desire to implement best practice solutions.
* Excellent relationship-building skills and ability to liaise with stakeholders at all levels.
* Proficiency in user training and creating training materials.
* Understanding of Salesforce sharing and security.
* Experience with Salesforce configuration changes including: Workflow, Process Builder, fields, etc.
* A documented history of successful project completion.
* A demonstrated ability to understand and articulate complex processes.
* Strong Salesforce interest and ability to quickly master new technology.
* Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
* Strong understanding of Salesforce best practices and functionality preferred.
*Advantageous Experience:*
* Salesforce Education or Nonprofit Cloud experience is a major advantage
PS Even if you feel you dont have all the skills listed or if this spec isnt what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - (URL Removed)
*Desired Skills: *
* Salesforce
* Administrator
* Salesforce Administrator
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzExMTYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196751&xid=1554_11162
2y
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We are seeking a personal assistant/administrator aged 40 years and above, fluent in Afrikaans, of white ethnicity, and possessing a valid driver's license. The ideal candidate should have at least 5 years of administrative experience, excel in verbal communication, and be based in Cape Town. This position is for a real estate company, offering a monthly salary of R15,000.Will have the following responsibilities1. Market Research: Conducting research on real estate trends, digital marketing strategies, and logistics solutions.2. Client Portfolios: Managing and updating client portfolios for real estate investments.3. Content Coordination: Assisting in the creation and scheduling of digital marketing content.4. Property Listings: Managing online and offline listings for real estate properties.5. Campaign Analysis: Assisting in analyzing the performance of digital marketing campaigns.6. Vendor Liaison: Coordinating with contractors and service providers for renovation and maintenance projects.7. Schedule Management: Organizing appointments for property viewings and meetings with clients or contractors.8. Budget Tracking: Monitoring budgets for renovation projects, marketing campaigns, and logistics operations.9. Inventory Management: Keeping track of inventory for renovation materials or logistics warehousing.10. Website Updates: Ensuring real estate listings and project portfolios are up-to-date on the company website.11. Social Media Management: Updating social media platforms with new listings, projects, and company news.12. Logistics Coordination: Assisting with the planning and coordination of logistics and deliveries.13. Contract Preparation: Preparing contracts for real estate transactions, service agreements, and partnerships.14. Meeting Coordination: Scheduling and preparing for internal and external meetings across all business areas.15. Document Management: Organizing and maintaining files for real estate properties, digital campaigns, and project documentation.16. Feedback Collection: Gathering client feedback on property, renovation work, or logistics services.17. Expense Reporting: Processing expense reports for different departments.18. Market Listings: Posting and updating real estate properties on various online platforms.19. Email Campaigns: Assisting in the development and management of email marketing campaigns.20. Data Analysis: Assisting with data analysis for market research or campaign Job Type: PermanentSalary: R15 000,00 - R20 000,00 per monthExperience:Administrative office procedures, practices and equipment: 5 years (Preferred)Email cv to careers@keadam.co.zaRef: PA/ Administrator job
1mo
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