Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for call center in Admin jobs in South Africa
1
SavedSave
OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDA2MDQzODM0P3NvdXJjZT1ndW10cmVl&jid=1261638&xid=1406043834
7d
1
Position – Dialer Administrator (Night Shift Campaigns)
Experience in outbound call center salesIT/Dialer experience (Preferred)Operational hours 1am – 10amIntermediary to expert in Excel ProficiencyReporting ExperienceMust have at least 3 years’ experience managing a dialerSalary is negotiable depending on your experience
https://www.ditto.jobs/job/gumtree/807920922?source=gumtree
7d
SavedSave
About the company:It's a prestigious boutique private clinic based in Century City.It specializes in child psychiatry for ADHD and Autism and are internationally known as a national center of excellence in the private sector.BenefitsR25,000 p.m. competitive salaryFull-time permanent roleWorking at home 1 day per week, 4 days onsite in Century City . During initial period you will be 5 days a week onsite to support your training.Hours: 9.00 - 17.00Working with 6 other PA colleaguesPaid sick leavePensionAccess to an Employee Assistance Programme to further support youAll IT equipment providedPrestigious working locationRoleAppointment management (via emails/phone calls)Ensuring doctors have all relevant patient specific documentation in a timely manner and in advance of consultations.Phone calls to patients, parents and carersSupporting general tasks across your assigned doctors.Promptly replying to emails, filtering emails for doctors.First point of contact for patient concernsManaging both inbound and outbound postEnsuring all information is ready prior to clinicLiaising with parents to ensure assessment paperwork has been issued, collated and returned in advance of consultations.Ensuring clinic rooms are prepped and checked before and after clinicScoring of questionnaires used to support assessment consultationsLiaising with reception, ensuring day lists are produced and distributed in a timely manner.Printing and emailing lettersSupporting the prescription delivery serviceCovering for colleagues where appropriateIdeal CandidateWe are looking for someone that can join our close-knit, supportive team who is organised, self-motivated, has great attention to detail, promotes excellent customer service skills and understands that the little details are important.The candidate must possess great IT skills, the role is predominately email and phone-based interaction but at times will require face to face communication with our patients.Private practice and psychiatry experience is desirable but not essential.How to apply:If you feel you have the right experience please send your CV to: careers@recruitmentguru.co.zaREFERENCE: RTG592445
1mo
1
SavedSave
Job description
job title: financial advisor
location: throughout south africa (remote)
about us: legacy wealth management is a leading financial services company committed to providing top notch wealth estate management solutions to our clients we pride ourselves on offering exceptional opportunities for growth and development in the financial industry
position overview: we are currently seeking candidates for financial advisor positions this role offers full training and support, making it an excellent opportunity for individuals looking to start a career in finance
key responsibilities:
provide comprehensive financial advisory services to clients, helping them achieve their wealth management goals
conduct in depth financial analyses to assess clients' needs and develop tailored financial plans
educate clients on various insurance products, and retirement planning strategies
build and maintain strong client relationships through proactive communication and personalized service
stay updated on industry trends, market developments, and regulatory changes to provide informed recommendations to clients
requirements:
own vehicle
own laptop tablet
martic certificate
no criminal record
no previous experience in finance required
strong communication and interpersonal skills
motivated self starter with a passion for helping others achieve financial success
ability to work independently and as part of a team
excellent organizational and time management skills
must be located in south africa and legally eligible to work
additional information:
r e5 is a benefit but not a requirement
this is not a call center or telemarketing position; it is a full field agent role
full training will be provided to successful candidates
to apply, please reply with your name, and contact information to this email address
join our team and embark on an exciting journey in the financial services industry apply now to take the first step towards a rewarding career as a financial advisor!
2d
Save this search and get notified
when new items are posted!
