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You will provide strategic direction and overall leadership in the total, large and complex Short Term Insurance Moto and Non-Motor Claims process. You will be responsible for achieving optimal levels of efficiency of claims operating procedures so that the highest standard of quality and customer service is maintained.
Requirements:
Matric - With MathematicsRENQF 5 in Short Term Insurance Degree in Law or Risk preferredClass of BusinessMust be FAIS compliant12-15 years of relevant work experience within Short Term Insurance Claims validations and settlement for both personal and commercial lines motor and non-motor.At least 8 years of Managerial experience at an Insurer or Risk Carrier. Experience required in process engineering, strategy development and implementation, budget management, policy wording, claims guidelines and risk acceptance.Specialist-level technical knowledge and understanding of relevant short-term insurance policy wording required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkyNDUxMTc1P3NvdXJjZT1ndW10cmVl&jid=1305790&xid=1392451175
2d
1
Your role will be that of main liaison between the companys internal claims operational staff, management, and its brokers, for all claims-related matters of a highly complex technical/legal nature. Working closely with an allocated portfolio of brokers, the Portfolio Relationship Manager will:
Apply technical product knowledge, legal expertise to facilitate effective resolution ensuring a fair outcome. Act as an expert advisor on all complex claimsProvide training and guidancelead team of claims specialistsProvide information to brokersEvaluate process and procedures
Full claims administrative support will be given by the companys claims department, while the core purpose will be to provide technical and legal guidance and insight to both internal staff and brokers on most complex claims matters.
Minimum Requirements:
Grade 12LLB Degree -essentialHigher Certificate in Short Term InsuranceRE 5DOFA essentialComputer literate6-8 years min in claims (Commercial, Personal & Motor& Non-Motor)Must have worked for a UMA, Insurer, or other Risk Carrier, where broker interaction form an inherent part of the job.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjM5OTQ3MDA1P3NvdXJjZT1ndW10cmVl&jid=1057567&xid=4239947005
2d
1
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My Short Term Insurance Client is looking for a Motor Claims Consultant.
Requirements:
MatricRe 5FETC in Short Term InsuranceHigher Certificate AdvClass of Business - Personal & Commercial linesMust be FAIS Fit and ProperMs Office Literate5 + years of relevant experience in Personal, Commercial and Agri claims settlementWork experience with a license insurer highly advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81ODI2MDQ5Nzk/c291cmNlPWd1bXRyZWU=&jid=1283441&xid=582604979
2d
1
The main purpose of the Claims Specialist’s role is to validate and process short-term insurance liability claims. The Claims Specialist will furthermore provide guidance and advice (legal) on the interpretation of policy wordings, coverage under the respective policies, undertake merit/liability assessments as well as quantification in respect of large and/ or complex claims, deal with litigation and assist with all complaints made to insurance regulatory bodies.
Required Qualifications
Matric Certificate – essentialRegulatory ExamA formal Degree in Law is preferred. Alternatively, a formal Degree in Risk Management or Short-Term InsuranceClass of Business certification (Personal Lines & Commercial Lines) – Highly advantageousMust be compliant with FAIS Fit and Proper requirements with a track record of working unsupervised.
At least 5-10 years of relevant work experience in claims validations and settlement (both in Motor and Non-Motor claims, as well as in both Personal Lines and Commercial Lines classes of business) or work experience in a law firm specializing in dispute resolution, litigation and insurance.At least 5 years of experience in dealing with all aspects of Liability claimsExperience in dealing with litigious mattersMust be experienced and mandated to make claims settlement determinations for large losses and/ or complex commercial claims (R 2 million or higher)Work experience within a licensed short-term insurer, or Underwriting ManagerSound technical knowledge, understanding, and practical application of relevant short term insurance product wording, including niche products such as Marine and Engineering.Experience in complaints resolution (Regulatory and OSTI related)Review and approval of rejectionsParticipation in operational claims management meetings with managers, brokers, and portfolio managers.Provide key guidance, advice, and recommendation for improvement in policy wordingsProvide governance advice in terms of the relevant legislative and regulatory regime\Ability to plan and prioritise own time and work commitments to deliver timeous claims service within agreed turnaround timesAbility to think independently and to work without supervision.Ability to take initiative and respond pro-actively and independently to situations to secure positive resultsAccepts ownership and accountability for one’s own actions and decisionsIs open to learning opportunities and is committed to continuous self-developmentAbility to communicate openly, and with impactAbility to adapt one’s communication style and content to the audience and context.Ability to easily connect with others and develop professional relationships and partnerships with others
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTU4NDY2NjM4P3NvdXJjZT1ndW10cmVl&jid=1219965&xid=3558466638
2d
1
Your role will be that of main liaison between the companys internal claims operational staff, management, and its brokers, for all claims-related matters of a highly complex technical/legal nature. Working closely with an allocated portfolio of brokers, the Portfolio Relationship Manager will:
Apply technical product knowledge, legal expertise to facilitate effective resolution ensuring a fair outcome. Act as an expert advisor on all complex claimsProvide training and guidancelead team of claims specialistsProvide information to brokersEvaluate process and procedures
Full claims administrative support will be given by the companys claims department, while the core purpose will be to provide technical and legal guidance and insight to both internal staff and brokers on most complex claims matters.
Minimum Requirements:
Grade 12LLB Degree -essentialHigher Certificate in Short Term InsuranceRE 5DOFA essentialComputer literate6-8 years min in claims (Commercial, Personal & Motor& Non-Motor)Must have worked for a UMA, Insurer, or other Risk Carrier, where broker interaction form an inherent part of the job.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMwMjc1MjYwP3NvdXJjZT1ndW10cmVl&jid=1305791&xid=2730275260
2d
1
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CLAIMS CONSULTANT
INTRODUCTION
An underwriting management company situated in Pretoria is seeking a dynamic Claims Consultant with at least 5 years’ experience in mechanical warranty claims to join their team.
QUALIFICATIONS AND EXPERIENCE
Minimum education (essential):
National Senior Certificate
Minimum applicable experience (years):
5 years’ experience
Skills and knowledge (essential):
MS OfficeMS Outlook (Excellent email étiquette)Technical and mechanical experience relating to the motor industry is a must
Other:
Working hours 08h00 – 16h30
Skills and knowledge (desirable):
Very good communication skills, verbal and written and must be able to communicate with peopleBe able to work under pressureBe able to process large amounts of data with great care and attention to detailMust be self-motivated and on timeBe a team player and be able to plug into the bigger picturePrevious customer service experience is a mustPrevious experience in the insurance and motor industry is a must
Key Performance Areas
Receiving phone calls from customers/workshops relating to claimsCapturing all claims data onto systemLiaise with workshop dealers regarding mechanical warranty claimsLoading and verification of paymentsProcessing of claimsAny other tasks allocated by senior management
REMUNERATION
Market related (Pension fund contribution)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDQzMDQwOTY/c291cmNlPWd1bXRyZWU=&jid=1319953&xid=944304096
2d
1
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Our client is looking for a confident Claims Tech who is able to function well under pressure. The role requires the skills and experience stated below:
Qualifications and Experience:
To ensure the accurate capturing, processing and finalisation of all Commercial ClaimsSuccessfully passed RE 1Minimum five years relevant work experience in short term insurance claim settlement (Commercial claims, Motor and Non-Motor). Motor Agg’s / Co-insurers / XOL Insurance / Assets based policies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzEzMzQxMDI0P3NvdXJjZT1ndW10cmVl&jid=1691757&xid=2313341024
2d
1
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Duties & Responsibilities
Handling commercial claims including Heavy Commercial Vehicles claims from registration, right up until settlement Ensuring confirmation of cover has been completed correctlyReporting and handling of commercial motor and non-motor claimsCommunicate with clients, the responsible party, their insurers, solicitors, and various other parties involved in the claims process, by telephone and/or by written communicationEnsure effective and timely claims management and settlement (in line with the SLA agreement)Adequate reserving of claimsAssist with administrative functions and undertake special projects as and when requestedTo maintain the claims filing system effectively and efficiently – ensure all documents are renamed correctlyTo update client on the progress of the claim telephonically and via emailAdvise clients on general queries and claims issues Requesting payments correctly within mandateHandling of Compliments and Complaints according to the Compliments and Complaints Business ProcessesAd hoc duties assigned by management from time-to-timeProductivity:New Claims handled – 60 claims to be worked on per day
Open Claims – No claims to be open 90+ daysManagement of Tasks – All tasks to be attended to within the 4 working hours SLAClosing of Tasks – Detailed notes are always to be left as to why the task is being closedManagement of reminders – All reminders to be attended to dailyUtilisation and management of notes – Detailed and accurate notes are always to be usedCommunication (telephone and e-mail) – Ensuring professional communication at all timesTelephone calls – to be made and received on recorded lines. If your cell phone does not have the ability to record, you may not use it for work purposesTelephone messages – All messages need to be attended to within 1 working hours.Quality:Detailed and accurate notes are always to be usedAccuracy of estimates – Ensuring the reserves held on claims are accurate and updated at all timesAccuracy and quality of communication – Ensuring professional communication at all timesTelephone etiquette - answering/making the calls correctly – Ensuring professional communication at all timesExceptions – To be attended too daily. Estimates, claims status and notes to be updated continuously to prevent additional exceptionsEfficiency:Adherence to SLA (Delivering work within SLA) – All tasks to be attended to within the 4 working hours SLAComebacks on work not done correctly the first time – Proactively minimising the amount of comebacksGeneral Attitude – to...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MDUxMDM2NDU/c291cmNlPWd1bXRyZWU=&jid=375190&xid=505103645
2d
Our well known Automotive Dealer client based in Germiston has an opportunity for an experienced CFO for one of their Brand Franchise.The package is:R120K basicOver and above:Medical aidProvident FundCompany carFuelCell phone allowanceIncentivesQualificationCAPreferably from motor industryPreferably Evolve experience2 - 5 years minimum CFO experienceCFO – job summaryReview of trial balances per dealer and divisionReview and change of incentive programmes with CEO and HRGuidance and training to accountantsContinuous communication and negotiation with CEO of division on all matters related to business to discuss franchise performance, strategy and action plansManagement of 9 dealerships with a combined turnover of R2.4billion per annum, a stock holding of R600m and a debtors book of R450mMeasurement of gross profit, expenses, net profit, return on sales, return on equity and other ratios per dealership as well as on consolidationMeasurement of performance of various departments in each dealership (new cars, used cars, service dept as well as parts dept) and possible improvement measuresMeasurement of performance vs costs over various periods and corrective measuresManagement of cash flow and creditors payments to reduce interest bill on floor plan facilities (major creditor account)Engagement with IT team to resolve any IT problems on various systems timeously and adding of new staff members on engagementEngagement with the Human Resource manager and payroll office to ensure employee salaries are processed correctly and any queries addressedAssisting in Original Equipment Manufacturer (OEM) contracts and updates, new lease agreements with landlords as well as other relevant contracts to be concludedClose interaction with dealer principals as well as accountants of the dealerships on compliance, performance and assistance as needed by themReporting to head office on any queries relating to accountsResponsibility for compliance of all accounting processes and procedures in dealerships as well as in franchise officeMonthly VAT calculation and submission to our support officeAnnual preparation of budgetsMonthly reporting to support office on fixed asset register, cash, inter group sales, interest as well as floor plan facilitiesQuarterly reporting to support office on debtors and ageing, stock and ageing, sundry debtors and creditors, compliance in franchise, risk assessments and various other mattersLiaison with auditors in annual audit and submitting requested audit documentsAnnual pack preparation which contains the full accounting as well as tax preparation for review by external auditorsPreparation of cash budgetsB-BBEE submissions and preparations to support office (including CO2 emissions, fuel usage etc)Handling various other ad hoc queries from support office and auditorsAlso send cvs to mervyn@bonafidehc.co.za
12d
We are looking for a suitable candidate for the above position. Please note that this position is for an automotive workshop so experience in this industry would be advantageous.Generating Invoices.Process monthly expenses.Compile monthly creditors to be paid.Complete journals as required.Maintain a clean debtors and creditors accounts.Monthly Balance sheet reconciliationControl of petty cashEnsuring all invoices sent are received and processed for payment.Following up on unpaid invoices.Resolve any debtor query.Create new accounts.assist with creditors reconDebtors full functionCreditors full functionExperience in the automotive industry would be of an advantageMust have min, 5 years experience in this field and candidate with experience in the motor industry would be preferable.You will also be responsible for running the office admin.Please email CV to info@cordobamotors.co.za
19d
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