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ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. We are currently recruiting for an energetic, well-organised Front Desk Ambassador for our 260-room hotel One Thibault located on the Foreshore/Financial District of Cape Town. PLEASE NOTE: Only candidates with hotel experience in a similar role will be considered. If you do not meet these qualifications, please do not apply. Key Responsibilities:Must be able to work shifts (early morning through early afternoon, or early afternoon through 10:00pm) on a rotation basisCheck-in and check-out of guestsMake travel arrangements for sightseeing and tours (concierge services)Receive, store and deliver luggagePerform office duties as requiredAbility to follow all Company SOPsLiaise with Housekeeping and Maintenance Departments and communicate guest requests in a timely and expeditious mannerReceive reservations for accommodation from clients/agents, either in person, online or by telephone, fax and/or emailInform guests of the hotels services and facilities, policies and proceduresDeal with enquiries and requests from in-house guestsTake messages for guestsFinalise guests bills and issue receipts upon payment on extras account.Place guests possessions in a safe if requestedFollow in-house procedures to help ensure the security of guests and employeesPerform general secretarial duties, such as preparing correspondence and attending to incoming callsParticipate with in-house guest satisfaction calls via telephonePerform other Front Desk Ambassador duties as required/instructedRequirements:Friendly and service orientated with a can do attitudeAlways a smile on your face and in your voiceReliable, responsible and dependable to fulfil obligationsExcellent communication skillsAttention to detailWillingness to lead, take charge and offer directionAbility to multitaskShow initiative by taking control of taskBe available shift work (mornings, afternoon or nights) on weekdays, weekends and holidaysMUST live within the immediate Cape Town areaPreferred Qualifications and Experience:Grade 12 or equivalentAccommodation Certificate/ Hotel School diploma is advantageousAt least 2 years’ previous experience in the same or similar position in a 4/5-star hotelFamiliar with all duties and procedures in Front Office DepartmentMS Office (Word, Excel and Email) is essential1 years’ Channel manager experience essentialValid Drivers licenceThird language is advantageoushttps://www.jobplacements.com/Jobs/F/Front-Desk-Ambassador-1247926-Job-Search-12-31-2025-02-00-14-AM.asp?sid=gumtree

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Bo-Kaap

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Hospitality Duty ManagerLuxury Resort EnvironmentAn exciting opportunity exists for an experienced Hospitality Duty Manager to join a high-end resort operation offering premium guest experiences within a unique coastal and nature-based setting. This role is ideally suited to a hands-on hospitality professional with strong leadership capability across Rooms Division, Housekeeping, and Front Office operations, supported by solid exposure to Food & Beverage outlets.The RoleAs the Hospitality Duty Manager, you will act as the senior operational leader on shift, ensuring the smooth, efficient, and consistent delivery of guest services across all departments. You will play a pivotal role in maintaining service standards, supporting departmental teams, and delivering an exceptional end-to-end guest journey.Key ResponsibilitiesAct as the senior manager on duty, overseeing daily resort operationsLead and support Front Office, Housekeeping, and Rooms Division teams to ensure exceptional service standardsCoordinate operational flow between departments to maximise efficiency and guest satisfactionServe as the primary escalation point for guest enquiries, concerns, and service recoveryEnsure rooms readiness, cleanliness, presentation, and overall guest comfort at all timesSupport Food & Beverage operations during peak service periodsConduct daily operational briefings and manage effective shift handoversEnsure compliance with health, safety, security, and operational policiesMonitor guest feedback and implement corrective and improvement actions where requiredCandidate ProfileThe successful candidate will demonstrate:5+ years’ experience in hotel or resort operationsProven leadership experience within Front Office, Housekeeping, and Rooms DivisionExposure to Food & Beverage operations in a supervisory or management capacityA relevant qualification in Hospitality Management or a related disciplineStrong guest service orientation with a hands-on leadership styleExcellent communication, organisational, and problem-solving skillsExperience using hotel PMS systems and operational reporting toolsFlexibility to work shifts, weekends, and public holidaysRemuneration & BenefitsBasic Salary: R12,000.00 – R15,000.00 per month (depending on experience)Live-in accommodation providedAdditional benefits to be discussed at interview stageHow to Apply https://www.jobplacements.com/Jobs/H/Hospitality-Duty-Manager-1249699-Job-Search-01-09-2026-02-00-15-AM.asp?sid=gumtree

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"accommodation hotel" in South Africa

accommodation hotel in South Africa (266 results)

Results for accommodation hotel in "accommodation hotel" in South Africa in South Africa