Store Senior

Store Senior – OR Tambo International Airport & Nelson Mandela Square (Sandton)

Presidential Stores
3-Month Contract (Potential Permanent)

Presidential is looking for an experienced Store Senior to help lead and manage the daily operations of our premium retail stores. This role drives sales performance, ensures excellent customer service, supports team development, and upholds company standards. Store Senior’s success is directly linked to team performance, influencing progression, salary, and commission.

Requirements

• Minimum 2 years’ experience as a Store Senior with proven leadership ability
• Matric certificate (compulsory)
• Excellent English communication (verbal, written, reading)
• Strong passion for fashion retail and customer service
• Professional appearance and conduct

Key Responsibilities

1. Sales Performance

• Lead the team in effective selling techniques, up-selling, and promoting key product lines
• Meet personal and team sales targets
• Maintain clean, attractive, and organized displays and counters
• Ensure stock availability and report shortages
• Identify customer needs and sales opportunities, communicating with the Area Manager
• Operate tills accurately; address and report cash variances same-day
• Ensure all administrative duties are done as per company policies and procedures.

2. Customer Service Excellence

• Deliver consistently high standards of polite, efficient, and personalized service
• Resolve customer complaints and incidents professionally and follow up per company procedures
• Maintain strong product knowledge and ensure the team does the same
• Uphold company grooming and dress standards

3. Team Leadership & Development

• Set a positive example and maintain reliable attendance
• Motivate, guide, and delegate tasks to promote strong team performance
• Ensure team members complete full induction and ongoing training
• Report underperformance to the Area Manager
• Communicate any product, staff, or operational concerns
• Ensure shifts are covered and stores open on time; take disciplinary action when required

Application Requirements

Submit the following:

• Updated CV
• Matric certificate
• Copies of any tertiary qualifications
• ID (and valid work permit if applicable)
• Recent photograph
• Contactable references
• Police clearance certificate
• Cover letter with salary expectation

Successful candidates must complete a pre-employment polygraph.

How to Apply

Email your full application to: operations@presidentialshirt.com
Incomplete applications will not be considered.

Deadline: 30 November 2025