OPERATIONS/LAUNCH MANAGER – NEW RETAIL FOOD CONCEPT

We are launching a new express retail food concept in Cape Town and are looking for a hands-on Operations / Launch Manager to help take the business from setup through to stable daily operations.

This role is suited to an experienced retail or supermarket floor / store manager who understands people management, stock control, food safety, waste management, and profitability, and who is ready to step into a broader leadership role.

Key Responsibilities:

• Assist with the setup and opening of a new retail food business

• Recruit, train, and manage staff

• Oversee daily store operations, including opening/closing procedures

• Manage ordering, stock control, waste, and shrinkage

• Maintain food safety, health & safety, and security standards

• Monitor GP%, costs, and operational performance

• Work closely with the owner during the launch and trial period

Requirements:

• Proven experience in retail, supermarket, or food-based operations

• Strong people leadership and disciplinary experience

• Solid understanding of stock control, GP, and waste management

• Hands-on, reliable, and accountable

• Able to work under pressure and take ownership of operations

• Experience opening or helping launch a store will be a strong advantage

Important:

This is a senior operational role, not an entry-level position.
A trial period will apply, with clear KPIs and the opportunity for growth and increased responsibility based on performance.

How to Apply:

Interested candidates should email a CV and short introduction outlining their experience to:

 eddie3039@gmail.com

Only shortlisted candidates will be contacted.

Food Court or SPAR operators would suit this position