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Technical Support Technician
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10 hours ago13 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities:
Basic Qualifications:
Additional Information:
Use of the company vehicle for business purposes only
- Manage the helpdesk and provide professional technical support to customers.
- Set up and update new customer systems.
- Maintain and update UNMS devices daily.
- Perform stock control and track field inventory.
- Record installations and repairs on Google Calendar/OneNote.
- Stay current with broadband technology developments.
- Conduct on-site service calls safely and responsibly.
- Maintain tools and equipment in good working condition.
- Provide clear instructions to customers on using routers and services.
- Test and troubleshoot equipment and infrastructure issues.
- Remove or replace equipment after service cancellations or changes.
- Conduct site surveys for potential customers.
- Follow health and safety regulations and conduct weekly tool talks.
- Collaborate with team members and assist management with ad hoc tasks.
Basic Qualifications:
- Valid drivers license.
- Proven experience in broadband, networking, or technical support.
- Good understanding of routers, wireless technology and internet systems.
- Strong communication and problem-solving skills.
- Ability to work independently and in a team.
- Physically capable of climbing ladders and working in confined spaces.
Additional Information:
Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-12-08-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1344919034
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Job Placements
Selling for 11+ months
Total Ads3.10K
Active Ads3.10K
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3.10KTotal Ads
16.67MTotal Views
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REQUIREMENTSMatric certificate, or relevant qualificationValid drivers license ESSENTIAL!Min two years experience in technical support, installations, or a similar fieldBasic understanding of networking concepts and broadband technologiesAbility to troubleshoot technical issues independently and accuratelyComfortable working at heights, on ladders, and in confined spacesStrong communication skills, both verbal and writtenGood customer service skills with a professional attitudeAbility to work in a team and assist colleagues when requiredStrong organisational skills with the ability to update documentation accuratelyPhysically fit and able to handle equipment and toolsReliable, responsible, and able to work under minimal supervision DUTIESManage the helpdesk during office hours by interacting with customers in a professional manner and providing technical support and adviceUpdate newly installed customers on the systemUpdate UNMS by adopting devices dailyPerform stock control over all inventory at the office premisesInteract with customers in a professional manner and provide technical support and adviceUpdate Google Calendar/OneNote with work completed on installations and repairsStay up to date with the latest broadband technologies and techniquesTravel to residential homes and businesses for service calls with the company vehicle in a safe and responsible manner, adhering to all road laws and speed limitsMaintain tools and equipment to ensure optimal operating conditionsProvide written and verbal instructions to customers on operating their routersTest functionality and performance following system installationsInform customers of limitations associated with their selected packagesKeep track of inventory while in the fieldRemove equipment after a client cancels or changes servicePerform ad hoc tasks as required by managementInstall, maintain, and troubleshoot broadband services for customersConduct site surveys for potential customers to evaluate serviceabilityClimb ladders or work in tight spaces to install or repair equipmentTest and repair faulty equipment and resolve infrastructure issuesAdhere to all required health and safety regulations and conduct a weekly tool talkIdentify unsafe situations and take appropriate corrective actionWork effectively in a team and assist teammates where necessary Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.executiveplacements.com/Jobs/I/IT-ISP-Network-Technician--Paarl-1246712-Job-Search-12-12-2025-04-31-28-AM.asp?sid=gumtree
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Executive Placements
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