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Technical Support Technician

2 days ago239 views
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General Details
Location:
Wellington, Cape Winelands
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Manage the helpdesk and provide professional technical support to customers.
  • Set up and update new customer systems.
  • Maintain and update UNMS devices daily.
  • Perform stock control and track field inventory.
  • Record installations and repairs on Google Calendar/OneNote.
  • Stay current with broadband technology developments.
  • Conduct on-site service calls safely and responsibly.
  • Maintain tools and equipment in good working condition.
  • Provide clear instructions to customers on using routers and services.
  • Test and troubleshoot equipment and infrastructure issues.
  • Remove or replace equipment after service cancellations or changes.
  • Conduct site surveys for potential customers.
  • Follow health and safety regulations and conduct weekly tool talks.
  • Collaborate with team members and assist management with ad hoc tasks.

Basic Qualifications:
  • Valid drivers license.
  • Proven experience in broadband, networking, or technical support.
  • Good understanding of routers, wireless technology and internet systems.
  • Strong communication and problem-solving skills.
  • Ability to work independently and in a team.
  • Physically capable of climbing ladders and working in confined spaces.

Additional Information:
Use of the company vehicle for business purposes only

https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-12-08-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1344125648
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Job Placements
Selling for 11+ months
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Active Ads3.74K
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