A Crew

KEY PERFORMANCE AREAS

KPA

PERFORMANCE STANDARDS

Delivery of Valuables to Customers

• Adhere to all relevant procedures and ensure the correct security devices are used to guarantee the safe transport of consignments at all times.

• Conduct all deliveries professionally, embodying G4S values.

• Complete scanning and documentation accurately for record-keeping and audit purposes.

• Maintain the safety and security of customer assets as their responsible custodian.

• Ensure all deposit slips issued by the bank are delivered promptly to customers.

Delivery of Consignments to Vault (Branch-Based)

• Accurately complete all documentation for handover, utilising electronic devices to scan consignments.

• Deliver consignments according to the planned schedule, meeting service level agreements.

• Ensure the crew compartment and Vault remain clean and organised at all times.

Scanning the Environment for Potential Threats (Suspicious Vehicles and Persons)

• Remain vigilant at all times and promptly report suspicious vehicles or activities to the Control Room.

• Identify optimal tactical positions to provide cover for oneself and others, ensuring clear lines of sight and safe exit from the vehicle upon the driver's instruction.

• Assess and select the safest tactical route from the vehicle to the client collection or delivery point before disembarking, following the driver's instructions.

• Exit and enter the vehicle using tactical procedures to maintain security
  

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