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Restaurant manager needed
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15 days ago480 views
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General Details
Location:
Company Name:LG
Description
Looking for a Junior manager for a busy restaurant in Milnerton.
Must have experience in restaurant industry .
Id Subtitle 1278247160
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Sam
Selling for 6+ years
Total Ads9
Active Ads1
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876Total Views
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MAIN PURPOSE
To deliver exceptional customer service at the till points as well as artisanal
beverages, thereby creating a positive, lasting impression with the customer.
KEY OUTCOMES
Demonstrates
customer service
Great communication skills in verbal, nonverbal communication that
will impact the experienceDemonstrates a friendly and helpful, can-do attitude when serving
customersDemonstrates customer service skills and knowledge.Identify and resolve a customer’s needsGreets all customers politely as they interact Listens to and resolves customer complaints, suggestions, and
inquiries.
Adheres
to Shopkeeping disciplines
Cleaning and sanitising work areas, utensils, and equipment.
Maintain hygiene and cleanliness standardsExecute all duties as per checklists, quality & traceability
documentation
Cleaning service and seating areas.Execute all duties as per checklists
& adherence to operational standardsSweeps and mops the floor regularlyKeeps the counter and dining area neat
and clean.Compliance to Hygiene & Food Safety
procedures
Management
of stock
Accountable relevant stock in their workstation.Ensure that the restaurant and area is well stockedOpening shift – truck delivery & FIFO in store along with
senior teamRestocks napkins, straws, lids, and other supplies in the dining
area.Inventories supplies and goods with supervising manager, when
necessary.
Processes
till transactions effectively
Records customer orders on an electronic
POS system.Keeps track of a cash drawer and ensures
it is balanced at the end of the shift.Takes money from customers and provides
correct change.Processes credit card and debit card
transactionsTallies orders served and amount of cash
received.
·
High level of attention-to-detail
·
Ability to work in a
fast-paced environment
JOB REQUIREMENTS
·
Preferably grade 12
·
Minimum 1 year Cashier experience is
required for this position
·
Is solidly numerate.
·
Can follow directions and
achieve goals.
·
Demonstrates strong
customer service and interpersonal skills.
·
Is able to communicate
effectively to a variety of clientele.
ADDITIONAL CRITERIA
·
Existing Cashier/Barista experience
is essential
·
Able and flexible to work
different shifts - 6-day flexi shift roster which may be changed to suit the needs
of the operation.
·
Weekends, evenings and
Public Holiday workdays and times is mandatory.Email me now Ericmaqwele@woolworths.co.zaSouth African Citizen Only
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