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IT Technical Support Engineer
Reason for Reporting
We are an IT company, based in Milnerton, Western Cape - we are looking to employ a 1st and 2nd Line Technical Support Engineer.
Qualifications / experience
- Matric
- Working knowledge of TCP/IP networking, desktop imaging and deployment.
- Proficient in MS desktop operating systems and applications.
- Proficient in PC hardware and printer troubleshooting and repair.
Personal Traits
- Punctual, ability to communicate clearly and respectfully, conscientious and reliable.
- Friendly, Team player.
- Able to work shifts if need be.
- Hunger to learn new technology.
Helpdesk functions
- Resolve calls within SLA agreement period.
- Regular updates on calls.
- Unlock windows accounts and or passwords.
- Support all MS Outlook functions for users who have email.
- Ensure all printer dev ices are in good working order, support on toner replacements, paper jam etc.
- Good working knowledge of CCTV cameras and Biometric systems.
- Good understanding of trouble shooting.
- General IT technical support.
- Setting up mapped drives.
- Tracing of dead network cables
- Setting up of VPN for users
- Understand the workings and support on VPN clients.
Interest candidates are required to send their CV to employment@cloudintegrationservices.co.za by no later than close of business on Wednesday, 26 November 2025.
The successful candidate will also have to have a valid driver's license and own means of transport. However, we do have a company vehicle that is used for client visits during the day.
The salary is negotiable and depends on qualifications and experience.
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