IT Technical Support Engineer

We are an IT company, based in Milnerton, Western Cape - we are looking to employ a 1st and 2nd Line Technical Support Engineer.

Qualifications / experience

- Matric

- Working knowledge of TCP/IP networking, desktop imaging and deployment.

- Proficient in MS desktop operating systems and applications.

- Proficient in PC hardware and printer troubleshooting and repair.

Personal Traits

- Punctual, ability to communicate clearly and respectfully, conscientious and reliable.

- Friendly, Team player.

- Able to work shifts if need be.

- Hunger to learn new technology.

Helpdesk functions

- Resolve calls within SLA agreement period.

- Regular updates on calls.

- Unlock windows accounts and or passwords.

- Support all MS Outlook functions for users who have email.

- Ensure all printer dev ices are in good working order, support on toner replacements, paper jam etc.

- Good working knowledge of CCTV cameras and Biometric systems.

- Good understanding of trouble shooting.

- General IT technical support.

- Setting up mapped drives.

- Tracing of dead network cables

- Setting up of VPN for users

- Understand the workings and support on VPN clients.

Interest candidates are required to send their CV to employment@cloudintegrationservices.co.za by no later than close of business on Wednesday, 26 November 2025.

The successful candidate will also have to have a valid driver's license and own means of transport. However, we do have a company vehicle that is used for client visits during the day.

The salary is negotiable and depends on qualifications and experience.