Sales Support

Company Overview:

Starrate is a leading supplier in the pharmaceutical industry, specializing in providing pharmaceutical packaging systems, drug administering systems, medical devices, and raw materials. As the South African sales and distribution partner of various multinational manufacturing groups, we are committed to delivering high-quality products and solutions to our clients.

Responsibilities:

• Provide administrative support to the sales team, including processing sales orders, preparing quotes, and managing customer inquiries.

• Assist with customer account management, including updating contact information, tracking order status, and resolving issues or discrepancies.

• Coordinate with internal departments, such as logistics and finance, to ensure timely delivery of products and accurate invoicing.

• Prepare sales reports and analyze data to identify trends, opportunities, and areas for improvement.

• Assist in the preparation and coordination of sales and marketing presentations, meetings, and events.

• Maintain organized and up-to-date documentation and records related to sales activities.

Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (or equivalent experience).

• Previous experience in a sales support or sales administrative role, for manufacturers or distributors, or suppliers ideally within the pharmaceutical or medical supply industries.

• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Excellent communication and interpersonal skills, with a customer-focused mindset.

• Proficiency in Microsoft Office Suite and CRM software.

• Attention to detail and accuracy in data entry and documentation.

• Ability to work independently and collaboratively as part of a team.

e-mail: theresa@starrate.co.za